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Blue Dart Express Complaints & Reviews

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Updated: Dec 22, 2025
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Blue Dart Express reviews & complaints page 471

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A
ajayrath1603
from Kolkata, West Bengal
Jun 4, 2016
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Address: Angul, Odisha, 759122

Awb no [protected]
Item lying at angul office (Pin 759122) for last 3 days. Distance from their office to my home 3.6 km only`

The item has been ordered for a ceremony. Company staff rude and inhospitable. The distance can be covered by a bike in less than 10 minutes. So why should they insist my coming to their office to pick up the item?? It seems they are the worst courier service company. Their complaint resolve rating is just 1%.
+1 photos
Blue Dart Express customer support has been notified about the posted complaint.
worst courier company
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    Rajantbase
    from Bengaluru, Karnataka
    Jun 3, 2016
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    Address: 560058
    Website: www.consumercomplaints.in/new_complaint

    Waybill no : [protected] - this courier has been booked on 1/6/16 at ludhiana and scheduled to deliver by today but till now we have not received. I have spoken to your customer care twice today. But even they are not able to give any useful information or delivery confirmation. They are asking to call by tomorrow to know the status of this courier. This the 2nd case. Last time i have received the courier after 12 days!!!. Really not happy with the service and response from blue dart.

    I need the above said courier by tomorrow without fail as it is very important for a presentation due tomorrow.
    Blue Dart Express customer support has been notified about the posted complaint.
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      H
      Hemant Sharma vv
      from Kotputli, Rajasthan
      Jun 3, 2016
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      Address: Palwal, Haryana
      Website: snapdeal

      I have purchased the ac with snapdeal. But I have cancelled order as blue dart refused to deliver in my area.
      Now I am seeking refund from snapdeal.But still the product is showing Undelivered Shipment Held At Location . I dont want this order so please send back to seller. so that refund will be initiated.

      Waybill No : [protected] Reference No : FCDH243609

      Waybill No : [protected] Reference No : FCDH243608

      http://www.bluedart.com/servlet/RoutingServlet?action=awbquery&awb=awb&handler=t...

      http://www.bluedart.com/servlet/RoutingServlet?action=awbquery&awb=awb&handler=t...
      +1 photos
      Blue Dart Express customer support has been notified about the posted complaint.
      http://www.bluedart.com/servlet/RoutingServlet?action=awbquery&awb=awb&h...

      http://www.bluedart.com/servlet/RoutingServlet?action=awbquery&awb=awb&h...
      Dear Hemant Sharma vv,

      We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

      Regards,
      Team Snapdeal
      Dear Hemant Sharma vv,

      We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

      Regards,
      Team Snapdeal
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        R
        Raju Velma
        from Guntur, Andhra Pradesh
        Jun 1, 2016
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        Address: Nizamabad, Andhra Pradesh, 503230
        Website: www.customercomplaints.in

        I got my courier from bc gaurgon to nizamabad by blue dart services

        I got a call from blue dart and inform the same

        I was not informed that the mail going to be returned if it is not recieve in next immediate day

        I came to blue dart after 2 days from the call received

        They simply says that the courier has been returned

        Negligence of reporting to be avoided
        Blue Dart Express customer support has been notified about the posted complaint.
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          R
          Rakesh183396
          from Etawah, Uttar Pradesh
          May 31, 2016
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          Address: 335512

          Mane ek saman sopclus se aur dusra saman amezon se mangya par dono bar dilevery boy ne aane se mana kar diya aur mujhe pick center par bulata hai, kya ye thik hai. Aur jab pickup center par jate hain to wahan par intjar karwaya jata hai . mera adress pickup center se 5 km ki duri par hai aur agar itni dur mein bhi delivery nahi kar sakte hain to please saman le hi na aur hame bhi taslli rahegi ki hamare yaha delivery nahi ho sakti agar aap kuchh kar seke to thanku nahi karenge to mai kar bhi kya sakta hun
          Blue Dart Express customer support has been notified about the posted complaint.
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            V
            vivek9975
            from Mumbai, Maharashtra
            May 30, 2016
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            Address: Patna, Bihar, 800001
            Website: bluedart

            Dear Sir,

            SBI has dispatched my credit card via waybill number [protected]. It reached Patna on 27th of May itself. As I was unavailable at office at that time I requested the courier boy to reschedule the delivery for Monday, i.e., 30th May.But he misguided me by saying that he can deliver only on tuesday as old stocks are not delivered on monday. i agreed to this. All of a sudden he called me on Monday and said he has come for delivery. I asked him to wait for 5-10 mins so that i may come and get my parcel, but he refused saying he does not have time and moreover the current location does not fall under his delivery area. Then he insisted that i come to another place Kurji to collect the parcel at 5.30 in the evening. I reached the said place on time and called him.He said he will be there in 10-15 mins. After about 30 mins I called him again. This time he said he is very far away, it will take him another 1 hour. I got furious abd told him this is not acceptable all the time you were lying to me. To this he said
            in hindi..'Nahi deliver karenge. Dekhte hain kya hota hai. Ab dekhte hai aapko kaise card milta hai'. Now i see that he has given a false update on tracking page as 'location untraceable-landmark needed'. You may check the delivery address, it has two very famous landmarks of patna, vasundhara metro mall and rajapur pull.Even a child in patna knows these places.

            This courier boy is totally obnoxious and whi knows he may be planning some fraud with my credit card. please take immediate action or i will have no option but to lodge a police complaint against this fellow and bluedart.
            Blue Dart Express customer support has been notified about the posted complaint.
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              Y
              yush
              from Mumbai, Maharashtra
              May 30, 2016
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              Address: 421004

              Dear sir, madam

              My package was delivery damage u does some things u give damage charger is 700 rupees my package was not delivered damage I have complaint service center but service center say this is courier boy fault u does something and I have complaint police station my blue dart courier boy my package is damage u resolve problems fast to fast
              Tracking number is - [protected]
              My name is piyush l kokal
              U call me this number [protected]
              U reply me fast to fast
              Blue Dart Express customer support has been notified about the posted complaint.
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                S
                shalabh86
                from Dehra Dun, Uttarakhand
                May 30, 2016
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                Address: Lucknow, Uttar Pradesh, 226016
                Website: WWW.bluedart.com

                I have made a pan card, which is made by nsdl on behalf of gazetted notification. But blue dart courier, faizabad road, lucknow near hal not delivering my pan card due to lack of id, they are asking for voter card, aadhar card, passport or ration card. I don have ny of those because of transfer of my parents of other place. They are not accepting my college id not even domestic certificate neither municipal councilor letter.
                What do i do?
                I am very much harassed.
                Is this compulsory if i am present at office i do have to present any id?
                Blue Dart Express customer support has been notified about the posted complaint.
                To help resolve your PAN related issues/concern, email your PAN/ACK No. to [protected]@nsdl.co.in /call on[protected]
                no no i am not satisfy with the reply. thats not my query... i had ask for "Is this compulsory if i am present at office to receive my parcel of PAN card, i do have to present any id? "
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                  M
                  Mrinal_Prakash
                  from Chennai, Tamil Nadu
                  May 29, 2016
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                  Address: 560100
                  Website: www.bluedart.com

                  Hi,
                  My AWB number is [protected].I have ordered one product from snapdeal which was to be delivered today[protected].The delivery boy called me and gave me a location and asked me to be there within 50 minutes.I tried calling him several times but he did not picked up the call in between.Finally after 2.5 hours he called me back with some other number.The address was mentioned correctly and teh landmark was also correct but despite of having all the details correct I got a message from bluedart that the courier was not delivered due to address related issues.I am unhappy with the kind service provided by bluedart. Instead of delivering courier at your doorsteps they call and give you their location.
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Dear Mrinal_Prakash,

                  We request you to share your order id or complaint number to help you out in best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details so that we may assist you with this issue.

                  Regards,
                  Team Snapdeal
                  Dear Mrinal_Prakash,

                  We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

                  Regards,
                  Team Snapdeal
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                    O
                    one.manik
                    from Malegaon, Maharashtra
                    May 28, 2016
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                    Delivery/ shipment misrouted/ poor operation team

                    Address: Mumbai City, Maharashtra, 400099
                    Website: www.bluedart.com

                    I am a receiver of the shipment that picked up from kolkata (700025) to parbhani, maharashtra (431401)... About three weeks away i had a shipment through above mentioned route (Waybill no.[protected]) which reached to mumbai hub. From mumbai it should have delivered me on next day. But it misrouted to aurangabad. From aurangabad it again went to mumbai hub. And i got delivery 4 days late. And the same happened for waybill no.[protected] for...
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                    R
                    ravi swaminathan uma
                    from Chennai, Tamil Nadu
                    May 27, 2016
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                    Address: 600004
                    Website: www.bluedart.com

                    My letter p. O. D no [protected] send by abbott mumbai not received at my end though the courier delivered to my mother in law mrs meenakshi but there is huge difference in the way my m. I. L signs as exibited to your staff mr l. Arokiaraj in bound incharge at your eldams road office who had come with two co workers for a preliminary enquiry. The courier was suppoeidly delivered on 19 th may, which was never received at my end. The physical nature of the complaint at your eldams road office followed by phone the comlaint was given to your customer service to ms sangita at about 2pm today. Please expedite the letter reaches my end as soon as possible.
                    Regards,
                    Ravi.
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      K
                      kuhutanwar
                      from New Delhi, Delhi
                      May 26, 2016
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                      Address: Faridabad, Haryana, 121005

                      I got a message through ur side that my sbi credit card has been dispatched on 24th of may with refernce no.EV[protected] but one o[censored]r executive did not come at my address for delivery. when i checked the status then it was hand over to air way bill with refference no.[protected].
                      I want to know what this going on i think u does not deserve for this service.
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        D
                        Damodar1975
                        from Indore, Madhya Pradesh
                        May 26, 2016
                        Resolved
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                        Resolved

                        Address: Indore, Madhya Pradesh, 453771

                        Docket no [protected] govind pareek 204 ayushman appartment green view singapore township talawali chanda indore 453771 till date and time not delevred already contact many time in your satya sai office mr tiwari ji [protected], [protected]. And delevrey boy no is [protected] not reacheable so tell me sir what to do? Your courier is so lazy till market timeing

                        Regards

                        Govind pareek
                        [protected]
                        May 28, 2016
                        Complaint marked as Resolved 
                        my complaine is solve thanks for consumer complaint team regards govind pareek 9424000140
                        Blue Dart Express customer support has been notified about the posted complaint.
                        thanks for consumer complaint team
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                          M
                          mistry sukrit
                          from Mumbai, Maharashtra
                          May 26, 2016
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                          Address: 400097

                          My wifes bank documents were sent through your courier services and as my wife is a working women she was in office when this guy (sachin bagal) having employee code P36249 came for delivery at my residential address and he called my wife for the exact location for my house and when my wife informed him that she is not available at home as she was in office this guy denied the delivery so she suggested him to take the package back to their office and she will come tomorrow morning to collect the same, this guy started a very awkward conversation and said he will make this package as wrong address and will return the parcel to the sender again and with a very rude and bad arrogant tone he concluded the conversation with my wife.

                          I really feel that Blue Dart as a large company they must be more polite and particular with the customers but i was wrong its all just a name but the services are worst in this matter. never expected such for Bluedart.

                          I dont expect any more support from BlueDart consumer complaint team but make a small change in the way the person talks to a lady when she is expecting a parcel very badly and guys like Sachin Bagal mess up the companies reputation for just travelling to the destination and going back without delivering the parcel and with a very loud mouth full of crap.

                          I hope that the parcel stays in the blue dart office when my wife is going to pick it up personally.

                          Thanks and Regards for just hearing my side of problem, even i dont want that company should remove such guys i just want they should be a little more strict about the way this guys converse to any person.

                          Thanks
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            P
                            P.Sathish hashu
                            from Chennai, Tamil Nadu
                            May 26, 2016
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                            Address: Vellore, Tamil Nadu, 635802

                            An item i ordered in e-bay, . From your courier I not received my order,
                            But mail received that order was delivered on 21st, I register a complaint on 23rd to blue dot courier in ambur branch, still they not taken any step, and asking time for enquiry. I need my package or money back.
                            Details of order.
                            Bill no;[protected], item ID;[protected],
                            Blue Dart Express customer support has been notified about the posted complaint.
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                              D
                              deepuanwi
                              from Visakhapatnam, Andhra Pradesh
                              May 26, 2016
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                              Address: Visakhapatnam, Andhra Pradesh, 530002
                              Website: www.bluedart.com/maintracking.html

                              I got courier from kotak bank through blue dart courier service your executive called that i have got courier and i replied that recently i have shifted to new house so i will collect from your office with identity proof and i went to your office at diamond park visakhapatnam but your executives told they will give at house only so they have rejected and replied they will return .I have shown my messages received from kotak bank but they have not respond properly and also told that compliant whom ever you want this is rule so we will not give to you whether your right person in that courier very emergency documents are there.

                              This is the right way to deal the customer i request to solve my problem.

                              Kit has been dispatched vide awb [protected] through bluedart courier dated:[protected]

                              kit has been dispatched vide awb [protected] through bluedart courier dated:[protected]
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                J
                                jonesbl
                                May 25, 2016
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                                Address: Thiruvananthapuram, Kerala, 695003

                                Blue dart express located in vellayambalam, trivandrum: parcel sent to bangalore and contracted airplane mode of transporting the item.

                                Payment made - rs.2326.00
                                Date of courier:21 may 2016, around 12:00 noon.
                                Guaranteed date of delivery: by tuesday 24/05/16
                                Approximate weight: 6+ kg
                                Address sent to: snapdeal, bangalore vulcan qc, 156, bommasandra jigani link road, industrial area, jigani hobli, anekal taluk, anekal, 562106, bangalore
                                Bluedart awb number: [protected]
                                Dhl awb number: [protected]

                                Issue: cheated by the company. The item was sent by road and not as contracted. The route taken was kochi, salem, bangalore, by road. On speaking to the office representative, he confirmed that this.

                                Seeking compensation
                                1) for cheating me of excess money, for airplane mode and delivering by road
                                2) for extorting excess amount
                                +3 photos
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Dear jonesbl,

                                Thanks for bringing your issue to us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                                Regards,
                                Team Snapdeal
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                                  A
                                  Arshalan Khan
                                  from Delhi, Delhi
                                  May 24, 2016
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                                  Address: Thane, Maharashtra, 401202
                                  Website: blue dart

                                  I had my credit card to be delivered to me by blue dart courier at vasai west my clinic it was of hdfc bank credit card when i called the blue dart people they said your address is wrong and it can't be delivered at your office being a doctor i leave from home at 10 am and returns at 11 pm i had all my verification done by hdfc person i had consignement number as[protected] after all when i call and informed about this rude behaviour of the blue dart courier they even don't call me once and decided that its wrong address i m really annoyed of hdfc as well as blue dart how careless they are they had done verification at my office address and now they said address is wrong kindly take a strict against culprit whoever it is and make sure it get delivered to me at my office adress
                                  +2 photos
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Bluedart is terrible. For each delivery they would arbitrarily mark the shipment as rejected to accept or some other reason. They have cost me and sellers immense time and money to deliver simple products. I request everyone out there to stop using this company. AWB: [protected]. They marked it as "Consignee Refused To Accept" without even attempting delivery. I hope companies like these need to start paying compensation for such reckless actions.
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                                    Rohit Vashisht
                                    from Chandigarh, Chandigarh
                                    May 24, 2016
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                                    Address: Ludhiana, Punjab, 141002

                                    My courier is arrived on ludhiana on dated-21.05.16 and but i have no received my courier. I have receiving a masages from your end. That delivery delayed on customer request but i have not made any request of this type and your aman place at ludhiana is not pinking my phone so pls do the needfull

                                    Thanks
                                    Rohit sharma
                                    [protected]
                                    Courier: blue dart, tracking #: [protected]
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      S
                                      Sindhuv
                                      from Bengaluru, Karnataka
                                      May 24, 2016
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                                      Address: 560085
                                      Website: www.bluedart.com

                                      #‎Bluedart‬, being such a reputed delivery service company how can it mess up things like road side company. ‪#‎Worst‬ service. I'm facing ‪#‎consignment‬ delivery issue. This was supposed to get delivered by 21st May 2016 but still not been delivered. In traking system i can see there response as "Consignee'S Address Unlocatable", which is totally incorrect, i have been receiving packages and mails on this address by every other company and i am living at this address more than 5 years. Moreover i didn't receive even a single call or miss call from this ‪#‎courier‬ company or by the courier person. When I tried to call call customer support([protected]), my call is disconnecting in middle, no answer. In website i can see my pincode(560085) nearby bluedart phone no as [protected], in this numberr im getting this number doesn't exists. Don't know whom to contact. Kindly assist. Thank you.
                                      +4 photos
                                      Blue Dart Express customer support has been notified about the posted complaint.
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