Blue Dart Express Complaints & Reviews

sir,
as i have been informed the product supposed to be delivered within 5-6 working days. but the delivery of the product could not be done within the time limit. so i started contacting blue dart but they didn't respond me about anything and they have redirected the product from where it has came.reason they are showing for returning the product is wrong pin code. but as far as i know the pin code 395004 is right itself.

Hi my way number is [protected]. i have given the address and also my mobile number [protected] / [protected]. I am also trying to contact customer care but their services are too bad to connect. and also this is the second time they are not delivering my courier. So please take some action against negligency of bluedart guys.

Dear sir
I have not deliverd courrier in my address up to 2 days
Plz deliverd courrier in my address
My address canought place cidco
Krishna mobile shopy aurangabad
Thanks & Regards
Sagar Sawale
Pinelabs pvt.ltd.
Tse
Aurangabad
[protected]

I am a recipent of this dart no. [protected]. Which is suppose to be deliver on 18th. Today its 21st july but i didnt recive it. I personaly call to your mi road office to pick it up yesterday. But they have assure me to deliver by 4 pm. After 4.30 pm no one gonna pick my phone. My location only 3 km away from your mi road office.

From: Mohan KT [mailto:[protected]@uvprinters.in]
Sent: 20 July 2015 14:58
To: [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com
Subject: FW: Docket [protected] & [protected]
awaiting your response, not responding to client phone is unprofessional approach.
you might have missed the mail or may be busy in meeting so kindly go through underneath correspondence & reply
for your information Sapna asked for Invoice copy which was forwarded
From:[protected]@uvprinters.in Sent: 16 July 2015 To: '[protected]@bluedart.com'; [protected]@bluedart.com; [protected]@bluedart.com
Cc: [protected]@uvprinters.in Subject: FW: Docket [protected] & [protected]
Dear Bhandari Greetings of the day
By now you must be aware about the goo[censored]p which took place, if not, let me brief you;
-on 9/7 given two packet for Pune & Nasik
-on 11/7 Docket [protected] for Pune reached Nasik
-on 11/7 we raised alert
-NO pickup took place on 11&12 of wrong packet for rectification
-finally 13th client been to your counter to deliver packet
-on 13/7 Docket [protected] for Nasik (right packet) reached
-on 16/7 Docket [protected] for Pune (right packet) reached
-but in smashed condition
-on opening of corrugated box found part (plastic fan costing @25k) damaged (to inform you it was wrapped top-bottom in thermoform & earlier also you have carried it multiple time)
I request you to pl. investigate it immediately & compensate for delayed & damaged shipment delivery.
Regards Mohan KT UV Printers India Pvt. Ltd.
WZ-19E Nangli Jalib B-1 Janakpuri next to Gate #2 East Janakpuri Metro Station, Metro Pillar #552 New Delhi-110058
Regd. Office B-3/3 Janakpuri New Delhi-110058
CIN U29292DL2009PTC191214
www.uvprinters.in #[protected]

My office address is as below: Slk global bpo pvt limited #525 Aishwarya towers 2 main sampige road Malleswaram 560003 (next to albek hotel and Opp to Blue dart dhl courier office) When I checked my status in bluedart website it's Showing "Consignee'S Address Unlocatable/Landmark Needed" I got my pin number to the same address but not the card how come?

Hello! this is Alugula Rajkumar I got the message from CITIBANK rewards items has been delivered at your address on 7/10/2015 through BLUE DART vide AWB no: [protected] but till now I din't not received any item, can u please revert about this issue as soon as possible Rajkumar Alugula [protected]

[protected] ..our order o name joginder pal digital print teshil road near baba bistar bhandar malout ...we have not yet recieved any parcel .from ur side ..none o[censored]r servent have come..but status they are showing is that we refused to accept the bparcel.now the local authority is not listening to us nor giving any reply.kindly give me my order as soon as possible .[protected]

I had ordered a product and blue dart was suppose to delivery today Order no. Puma Woody Black Floater Sandals... of Snapdeal Order No. [protected] has been HANDED OVER to BD_EXPRESS courier. Tracking number is [protected]. But the courier guy DHAVALSINH CHAVDA blatantly told NO to deliver today itself though he was just 2 minutes from the delivery destination. The reason was his office was getting closed and he couldn't find the address which was most pathetic excuse and worse service. He asked me to come and take delivery 5 kms away from AMBAWADI cross roads this is situated in the heart of the city and that a hole couldn't find the address wtitten on it even after guiding him on the phone for like half an hour. You guys are really lazy and poorest courier service provider. never sending any parcel or courier drom here.

First on the offset, the bluedart couriers are not giving a call to customers in case of door lock. Not even missed calls. The status is updated as Door lock and the consignment is retained. While the same was about to happen for the consignment #[protected], I called the local delivery guy Madhan Phone# [protected] to ask if you can deliver the consignment at my work place [usual delivery place for most of consignments] since my actual delivery home address was locked. Office and home are located 2 kms away. The delivery guy on the call advices me to put office delivery address instead home in future consignments and asked me why did I put home address. Complaints: * How can a delivery guy dictate my delivery address? * Why are they not calling to the customer in case of door - lock? * I had a consignment status saying door lock for 3 days, I dint even get a single call. [Tracking # [protected]] * I want to complaint against the delivery incharge: Madhan for talking rudely and unpleasing manner to customers. * I am switching over to other couriers who are more professional. * I also wish to advice and publish the content in the social net for more reach and Bluedart's inablility for calling customers.

I was expecting the delivery of my item (Waybill number [protected]) today. The website said it is out for delivery. Based on it, I took leave and sat at home waiting for delivery. Now I see that the status has been updated as "Premises closed". I was at home whole day, nobody called me, nobody came here. I even called the customer care to confirm and they said they will call me back with details but nobody even bothered to call back. Now when I call customer care, it is closed. This is seriously pathetic and unacceptable service from Bluedart, and second time in a week that it has happened. The delivery guys simply update the status as "out of station" or "premises closed" when they are not in a mood to deliver something. If it was a lone instance, I could have understood but this is the second time my leave has been wasted.Do the delivery guys even think for a second how much inconvenience they are causing the consumers? Their status updates don't even make sense, this is an apartment building and the watchman is there 24/7...what do they even mean "premises closed"? I will make sure I never use bluedart again, and I will spread the message among all my friends and colleagues. I had paid extra in ebay for expedited delivery, but what is the use if the courier services are like this? Do they care an iota for consumer services?

the product (Airway bill number:[protected]) has reached the city from the last 5 days, according to tracking details but the courier is still not delivered at the mentioned address. Even there customer care helpline no is also not working TrackDart ™ - Tracking Details Status updates on your shipments are provided below. For feedback on your shipments, select airway bills and click on the Contact Us button at the end of the page. For delivery details of shipments not delivered, select undelivered shipments, enter your Email ID, select "Intimate Me" and Send. To forward the details enter your Email ID, the recipient's Email ID and Send. Waybill No : [protected] Reference No :[protected] Pickup Date 07 July 2015 From Mumbai To Patiala Status Delivery Delayed Status and Scans Location Details Date Time * Waybill No : [protected] Patiala Delivery Delayed 14-Jul-2015 14:47 Patiala Shipment Out For Delivery 14-Jul-2015 10:33 Patiala Prohibited Area-Entry Restricted For Delivery 13-Jul-2015 17:20 Patiala Shipment Out For Delivery 13-Jul-2015 14:52 Patiala Delay Caused Beyond Control 11-Jul-2015 17:54 Patiala Shipment Out For Delivery 11-Jul-2015 11:10 Patiala Delivery On Next Business Day 10-Jul-2015 16:02 Patiala Shipment Arrived 10-Jul-2015 09:12

With reference to waybill numbers [protected] and [protected], i dispatched my consignments through bluedart couriers.The courier representative while booking my shipment assured me that the product will be delivered within two or three days at maximum.However instead of delivering the product at the mentioned address, the courier company is refusing to deliver the product to the consignee address citing some reason out of delivery area and causing huge inconvenience to the consignee by calling and telling the consignee to receive the shipment at its city office which is some 25 kms away from the mentioned address in the booking and threatening to return the consignment if it did not come to its office... This is not for the first time that the courier company had done such thing, on my previous bookings they had also caused the same inconvenience and then finally delivered the product after my constant complaints to their customer care representatives.This time however the customer care representatives are using delaying tactics that the product will be delivered in a day or two as a special case but have yet failed to deliver the product.. I request your intervention to get the product delivered as soon as possible. My cell no.is [protected]

Hi, I have to write this with deep regret that your courier company is making all the efforts to disgrace your image. If you are not aware of the same, then please check the reviews on internet regarding the same. Going further, your customer care executive again made a false commitment to me regarding the delivery of my product. Last time when I contact to your executive, I was assured that it'll be delivered with in 30-45 mins after that no one is reachable.I can't provide any more trekking information to you and blue dart number is also not working. One out of 4 number clicked and they said they won't even give a call in case of failed attempt. I don't know why they are fooling around with customers. If you can't provide a decent service, either don't claim for delivery or shut down your shops; and if not then for God's sake, please stop making false promises. i am really surprise after facing such illiterate behavior from Blue Dart. Way bill no. for reference : [protected]

I am submitting this complaint about a certain lady (name I don't know) who is the main front desk staff at Blue dart office, Ayyanthole, The issue. This lady has on several occasions, been extremely rude in her speech and dealings with customers, including me. She threatens to return parcels, and even when customers are waiting, goes into the office and chats on her mobile. I have on several occassions witnessed customers making scenes at the office due to her bad behaviour, not just me. I am a regular bluedart customer and I feel that employing such a staff is derogatory to a prestigious company such as yours. I have decided not to use bluedart ever again for my courier purposes. I highly suggest that you look into this matter with concern.

Hello Sir, I residencev of H-33 3rd floor gali no 3 Near Sanjay Park Shakarpur New Delhi 110092 I have applied for credit card with blue dart ref no EV[protected] I have not recieved my card yet i have received my password but they haven't send card as well. Execetives are calling from blue dart and treating like we are servents of them even they can't understant what i am trying to say. Noone is a nice persont and a person wo is having manners to how to talk to customers. Its my worst experience yet. Yours faithfully

i ordered something from ebay and its conformed that it wiil reach 9th july by blue dart courier. till today i have not received the courier. and when from my side i called the bludart customer care and i contacted the delivery guys he is telling i will come sir within 1 hour on 11th july, but still he didnt turn up.

One parcel booked by OCS from Delhi to Patiala vide docket No. [protected] reached Patiala on 10.7.2015 at 10 A.M. But it has not been delivered on 10th and on 11th July, 2015 also. Nobody from Blue Dart Side contacted me. Now when I contacted your Patiala Office incharge Mr. Iqbal on M. No. [protected] and Mr. Major on M. No. [protected], they fail to give any valid reason for not delivering of courier on 10 & 11.7.2015. If this is the service of Blue Dart Courier than I am sorry to say that in future I will not use your service and I also instruct to my counter part not to book any item through Blue Dart. This is not the first time this type of thing happened with me by Blue Dart.

Sanjay Gupta
M.No.[protected]

This is specifically regarding Blue Dart service in PCMC area of Pune. As they say this is a third party service in this area and we usually experience delayed deliveries from them on many occasions. My last expected shipment (Waybill: [protected]) was not which was picked up from Jaipur on 7-July was not delivered here in PCMC Pune till 10-July. On 11-July, the reason for non-delivery was quoted on the webtracking was "incomplete address", while actually in the past, they HAVE delivered shipments to this very address, though delayed many times. Their phone numbers provided on bluedart's official site are either busy and do not respond. Details provided on site are as below: BLUE DART EXPRESS LTD SHEWALE CENTRE CTS#4691, HISSA # 21/1 & 2, NEW PIMPRI OVERBRIDGE PUNE. Tel:[protected], 27485004

BLUE dart failed to deliver consignment with doc no:[protected] even after 48 hours. When contacted customer care, the response was so careless and confirm delivery after 96 hours. Even after paying double the charges and committed to deliver in 48 hours, an international company failed to deliver the consignment. Our purpose is defeated.Pl refund the amount.