Blue Dart Express Complaints & Reviews

Date : 10-Aug-2015, Time : 15:13 My sister submitted a set of document to be sent to me At Pune. This was urgent Currier and I wanted to get it by next day (11-Aug) and thus she paid around 300 Rs. (310Rs). They said it would reach next day (11-Aug). Date : 11-Aug-2015, I was tracking the Currier on their website and found it reached PUNE Hub on 13:45. I called the customer care and they asked me to wait for couple of hours to see if something happens for pickup and drop. It was mentioned on tracking system that, Expected date of delivery is : 11-Aug-15. At 17:00 (11-Aug-2015), I again called and told them my emergency. The customer care told me to that it will not reach today but reach on next day. It is delayed. After many requests to deliver it on as per expected date, they did not confirm to send it on expected date. They said it would be delayed ONE DAY. Date : 12-Aug-2015 TIme : 18:00 I am still waiting for my documents to be shipped by Blue Dart. Damages to me : I wanted to appear for VISA interview at Mumbai on 12-Aug-2015 morning, I already had booked my train tickets (Pune to mumbai and Mumbai to Pune). But I could not go to Mumbai because I could not received my documents as per expected date (11-AUg-2015). I had to cancel my travel tickets and have to book it again for other day. I also had one business meeting at mumbai with the same documents, which I could not attend. Please suggest.

Blue dart always claims the no 1 Courier company and I used to believe it but I must tell you your executives and service in Mayur Vihar phase 1 branch is useless. Do you really believe in customer service?? Well I doubt! The Delivery Executive doesn’t come to my house which is hardly 1 KM away from their branch, they update the status as premises closed without checking or calling the customer. I was at my home whole day but nobody came. I have tried to contact the branch but I must tell that the rude behaviour of their officer is highly dissapointed. Even if you can not deliver, atleast you should contact the customer instead of wrongly updating. My house is well commuted and located in DDA flats where we are receiving 1000s of couriers from other courier companies. My AWB no is [protected]. The status of the same is showing delivered on 11th August but I haven’t received any courier or phone call from bluedart till now. My concern is how could they do this fraud signature without any fear. After writing so many emails no response from Bluedart. Blue dart you should take a note of these guys at the branch and should take a strict action against them.

Hi i have lost my debit card a few days ago, i requested for a new card, kotak mahindra bank sent it via blue dart, blue dart Ghatkoper west, Mumbai said for security porpose we are not sent the courier in your office. i am facing problem to get shipment. Name : Madhur Mahajan Waybill No : [protected] Reference No : 79769406

I had placed an order from FLIPKART and the same was getting delievered through Blue Dart services. Firstly they are not delivering the consignment and on repeatative queries on status from customer care like at 3:00PM, 4:45 PM and 5:30PM, they say that shipment is out for delivery and will be delivered by end of day. The staff will call you. But later that day if I see the status of shipment on their websites, they say 'Consignee not available' at 4:35PM and 3:24PM. They simply are not delivering the consignment and udpating the status as their wish. It is highly not acceptable and delay in shipment is any how creating troubles for me.

I ordered a crompton greaves geyser online on snapdeal.
They shipped the item on 29 july.

It didnot reach me yet.
Waybill no : [protected] reference no : pi[protected]

i contacted bluedart, but their customer care representatives donot even receive the call.

Its a prepaid order & i really need it soon.
If i will get atleast a response from bluedart regarding its delivery...

Worst Service from Bluedart Way bill no – [protected]-way bill no: [protected] On 03august 2015 Way bill no – [protected] via Blue Dart was couriered from HSBC to my guduvanchery address. I'm following with this from day 1 (August 3rd 2015), still they are playing with the parcel and they are telling that it has wrong address and they playing from maramalai nagar to Chrompet without delivering to the correct address. I really don’t understand why my parcel has wrong address with someone's name. My Details: My Name is Mahesh J Address: 146 A kamarj nagar, neelamangalam, guduvanchery-603202. Landmark: near bharathiyar school back side, near madambakkam bus stand (guduvanchdery) Don’t they have basic sense that they are in a process of hadling customers information. I spoke to one of the executive and he is telling that this parcel has new way bill number and it’s is addressed to someone name as “balasubramaniyaman” and the address is different and it went to chrompet branch. I want my parcel to be delivering to my address immediately without further delay. If it delayed I will file case against bluedart courier for stealing customers parcel.

Hi i have lost my credit card a month ago, i requested for a new card, hdfc bank sent it via blue dart, blue dart indore has mentioned my shipment status as received on their site on date 10th july, but the fact is I have't received it yet. i am facing a big trouble due to all this blunder. these people are neither responding and cooperating with me. Kindly do help me with the same. sushma

I had recently placed orders from paytm and fashionandyou. The products were shipped from vendors and the tracking numbers also were given. I was waiting for the products to be delivered. All of the sudden the product was sent back to the vendor. I didn't receive any message or call from blue dart people and they have updated the order saying i was not available. Very bad experience from blue dart. Without contacting the customer for delivered, based on their will they revert back the products. This is not proper way to be done by carrier guys. And on top of it they wont even convey that to the customer that it was sent back. Unhappy with Bluedart. It happened twice with me, could have ignored if it was only once. It happening frequently.

It is for blue dart, hi, i am so frustrated with your service, courier boy don’t contact The consignee and say as no such consignee At the given address, he/she never came to my address such stupidity It is, this is the 3rd time it has happened to me, what kind of rubbish service It is. . . My AWB no is [protected], I tried to contact blue dart customer service contact no But its also rubbish, every time customer services executives also provide wrong information to me.. last 6 days I was contact to customer care executive & every morning time they say today we will deliver your courier but not delivered & every day evening time say Delivery Delayed & no such consignee At the given address. My AWB no is [protected]

I have dispatch a courier via blue dart on 29th July 2015 from Muzaffarnagar to Ghziabad and paid Rs 310/- for it. I was promised it will be delivered in 24 hours. But till 3rd of aug 2015 it was not delivered. It was very poor services. But they did fraud by updating that courier was on hold due to request on shipper. It showing, not only poor services but also fraud by wrong update. They are charging high in the name of quality services but cheating the customer in the name of quality services. I want to know when my courier will be delivered and explanation and action for fraud update. Way bill no -[protected] My mob no -[protected]

We got information from snapdeal via e-mail that "delivery for STYLE CASE FLIP COVER FOR INFOCUS M2 of Snapdeal Order No. [protected] was attempted on 01/08/2015 but was unsuccessful. Our courier partner Bluedart confirmed that you requested for Another Delivery Date." which is totally wrong no body called me for delivery and when we talk this issue with Ms. Aarti on [protected] then she confirmed me that there is rain and item is on hold. I am totally surprised for wrong information where as there is no rain since morning till 5.30 pm at East Delhi.

Its for bluedart, hi, i m so frustrated with your service, you people dont contact
The consignee and you foolish people say as no such consignee
At the given address, you never came to my address such stupidity
It is, this is the third time it has happened to me, usually all other
Delivery companies contact consignee but u dont, y is it so, r not u people
Aware that in delhi hardly people are aware who is living next to u,
U people contact contact neighbours but not consignee, what kind of rubbish service
It is. . . My awb no is [protected], i tried to contact ur customer service contact no
But its also rubbish

My waybill No. is:-[protected], my parcel is sent by Bluedart Courier from Chennai by HDFC and expected date of delivery shown is 22/7/2015 but after 22/7/2015 it showed a different message "Delay Caused Beyond Control and Till 24/7/2015. I have not received the parcel. I called so many times to his customer care and his local office number, but no one respond call.

Now, let me know, how could i found my parcel..

sir,
as i have been informed the product supposed to be delivered within 5-6 working days. but the delivery of the product could not be done within the time limit. so i started contacting blue dart but they didn't respond me about anything and they have redirected the product from where it has came.reason they are showing for returning the product is wrong pin code. but as far as i know the pin code 395004 is right itself.

Hi my way number is [protected]. i have given the address and also my mobile number [protected] / [protected]. I am also trying to contact customer care but their services are too bad to connect. and also this is the second time they are not delivering my courier. So please take some action against negligency of bluedart guys.

Dear sir
I have not deliverd courrier in my address up to 2 days
Plz deliverd courrier in my address
My address canought place cidco
Krishna mobile shopy aurangabad
Thanks & Regards
Sagar Sawale
Pinelabs pvt.ltd.
Tse
Aurangabad
[protected]

I am a recipent of this dart no. [protected]. Which is suppose to be deliver on 18th. Today its 21st july but i didnt recive it. I personaly call to your mi road office to pick it up yesterday. But they have assure me to deliver by 4 pm. After 4.30 pm no one gonna pick my phone. My location only 3 km away from your mi road office.

From: Mohan KT [mailto:[protected]@uvprinters.in]
Sent: 20 July 2015 14:58
To: [protected]@bluedart.com; [protected]@bluedart.com; [protected]@bluedart.com
Subject: FW: Docket [protected] & [protected]
awaiting your response, not responding to client phone is unprofessional approach.
you might have missed the mail or may be busy in meeting so kindly go through underneath correspondence & reply
for your information Sapna asked for Invoice copy which was forwarded
From:[protected]@uvprinters.in Sent: 16 July 2015 To: '[protected]@bluedart.com'; [protected]@bluedart.com; [protected]@bluedart.com
Cc: [protected]@uvprinters.in Subject: FW: Docket [protected] & [protected]
Dear Bhandari Greetings of the day
By now you must be aware about the goo[censored]p which took place, if not, let me brief you;
-on 9/7 given two packet for Pune & Nasik
-on 11/7 Docket [protected] for Pune reached Nasik
-on 11/7 we raised alert
-NO pickup took place on 11&12 of wrong packet for rectification
-finally 13th client been to your counter to deliver packet
-on 13/7 Docket [protected] for Nasik (right packet) reached
-on 16/7 Docket [protected] for Pune (right packet) reached
-but in smashed condition
-on opening of corrugated box found part (plastic fan costing @25k) damaged (to inform you it was wrapped top-bottom in thermoform & earlier also you have carried it multiple time)
I request you to pl. investigate it immediately & compensate for delayed & damaged shipment delivery.
Regards Mohan KT UV Printers India Pvt. Ltd.
WZ-19E Nangli Jalib B-1 Janakpuri next to Gate #2 East Janakpuri Metro Station, Metro Pillar #552 New Delhi-110058
Regd. Office B-3/3 Janakpuri New Delhi-110058
CIN U29292DL2009PTC191214
www.uvprinters.in #[protected]

My office address is as below: Slk global bpo pvt limited #525 Aishwarya towers 2 main sampige road Malleswaram 560003 (next to albek hotel and Opp to Blue dart dhl courier office) When I checked my status in bluedart website it's Showing "Consignee'S Address Unlocatable/Landmark Needed" I got my pin number to the same address but not the card how come?

Hello! this is Alugula Rajkumar I got the message from CITIBANK rewards items has been delivered at your address on 7/10/2015 through BLUE DART vide AWB no: [protected] but till now I din't not received any item, can u please revert about this issue as soon as possible Rajkumar Alugula [protected]