Blue Dart Express Complaints & Reviews

One of my order no. [protected] which is to be delivered to Jalgaon from Mumbai, Its showing location Raipoor Contingency Hu...but on calling bluedart customer care, they are saying they dont have any clue where exactly packet is currently located .. As per there portal courier is supposed to be deliverd on 7th july 2015 and Area Manager saying that it will be delivered post or exactly dont kniow, Since they have not idea and Delivery date showing on there portal is a typo error.I dont know what kind of service bluedart is providing and thr Are manager Jagaon location have no knowledge on product or have idea how to deal with the customer...and talking like chip people not on professional way & first i ask him who is are manager he saying in are manager and the I ask him whats your designation but he don;t know what is meaning of DESIGNATION ????????? how strange ?????

Hi, My waybill number is [protected]. which contains my ICICI bank debot card. Today the card is delivered to one person Veerbhadra, date of delievery is 6th july 2015 without being informing me. How can bluedart delieverd my debit card to some other person without informing me. why this type of irresponsible behavoiur from BLUEdart. Even after so many calls, bluedart not even bothered to take any action.I am going for police complaint now. Regards Shankha pratim deb roy +91-[protected]

This is to inform you that we have sent a courier (BD No. [protected]) on 30th June 2015, Company committed to deliver this courier on 3rd July 2015 (Friday). But the delivery of this shipment is still pending. We suffered a big loss due to this delay. Please take strict action as soon as possible.

Myself Bipin Ravindra Bukane having account in ICICI Bank. As I applied for debit card, bank sent the card thru bluedart courier service from Delhi. I tracked online thru my bluedart AWB number [protected] it came to Thane at 27 June 2015 till date it is not delivered to my address. They are saying address is incorrect my address start with "RAYMOND MILLS" so they are saying you have be in raymond mills to receive your courier when I called them. Even though my ration card, electricity bill, passport is having same address. I online shopping, postal address etc I put same address they never said my address is incorrect they come into my area & they will call me. It would be very helpfull if you take action on this becuase my debit card is very important as I cannot withdraw money.

One of my order no. [protected] which is to be delivered to Faridabad from Kolkatta, Its showing location Delhi Contingency Hu...but on calling bluedart customer care, they are saying they dont have any clue where exactly packet is currently located .. As per there portal courier is supposed to be deliverd on 3rd july and CCA saying that it will be delivered post or on Monday, Since they have not idea and Delivery date showing on there portal is a typo error.I dont know what kind of service bluedart is providing and thr CCA have no knowledge on product or have idea how to deal with the customer ...

My parcel was returned without verifying the fact and without contacting consignee.. AWB No. [protected]. consignment returned on 26/06/2015. Another Courier carrying the parcel from the same consignor delivered the parcel . But Blue Dart telling consignee shifted on the same day. This was a vital document. Amar Kumar Mallik [protected]

Dear concern ============================================================ i m very disopointed from bluedart curior service i want call from blue dart complaintdeppt than i will explain ridicules behavior of the executive. ============================================================ Thanks Amit kumar Najafgarh new delhi [protected]

Sir,
I booked some important documents on 23rd June, 2015 to Siliguri through your agent 'Paul Enterprise', near Lalganesh, Guwahati vide ref no. [protected]. But till date neither the documents delivered to the consignee nor returned to me. When I contacted 'Paul Enterprise' on 29th June, 2015 and enquired about the consignment, the person could not provide me not only any information but also any contact no. in stead he told be that he will inform me in the evening on that day over phone, but with no informations.

Under the circumstances, I like to request you to trace out my documents and return the same within three days alongwith compensation of Rs.10, 000/- for non-delivery of the documents, my mental agony as the purpose for which the documents were sent have been defeated. If you fail to do the same, I shall be left with no option but to proceed to the Consumer Redressal Forum for the damages.

The matter may be treated as extremely urgent.

Yours,

Chinmoy Paul,
Customer No. 027985,
House No. M-46, Bishnu Rabha Path,
Odalbakhra,
Guwahati-781034

MOB :- +91 [protected]

I was booked consignment to al samit international, Mumbai on 29 th june from blue dart Ananapur, Andhra predesh. Since yesterday Iam trying to tracking my consignment but there is no details (way bill no is [protected]). Till now it is not reached to the mumbai As it is very urgent for the visa stamping

Date of incident:[protected]
Waybill no:[protected]
Ref no:[protected]
The blue dart company person updated the fake status instead of delivery & while i tried to complain at customer support he is saying the waybill no is fake & cut the phone call without listening any words & next time on wards not picking the call from my no.

Hi, I have ordered a product from Fashionandyou.com, who dispatched the product through Blue dart express system. I have been waiting for the product till date but did not receive it yet. When i checked with the airway bill no([protected]) in the website, it says "Consignee'S Address Unlocatable/Landmark Needed", but the fact is I have provided the land mark in the address itself. When I called Blue dart customer care they said that they tried calling me but my phone was not reachable. This is absolutely ridiculous. how would it not work only for them. I received different parcels from ebay & flipkart on the same address and Phone number during this week only. When i asked about the landmark issue they said it is not registered in their database. How would a common man know which is the landmark registered with them and give the same one. this is the insane answer which i got from Blue Dart. Also mentioning, this is not the first time we are facing issues with Blue Dart. whenever a bank statement or a pin which is sent through this courier has not reached us properly until n unless there is a continuous followup with the bank and blue dart. this is so ridiculous and irresponsibility of the delivery guys. they dont even attempt of asking someone for the address. I know that Bangalore is a huge city and some times locating address would be difficult, but Bangaloreans do help people if anybody needs guidance to locate the address unlike other places. I feel that this is absolutely the recklessness of Blue Dart in delivering the parcels without even attempting to deliver. Someone please look into the issue and hope this kind of issue will not happen in future, even if it happens i hope it should get resolved at the earliest. Regards!

The Professional Couriers I’m used to purchasing items online via Amazon India website. The courier service that handles these packages always come deliver the packages and get the money whenever it’s a cash on delivery package. Whenever I pay online via my card they do not even make an attempt to deliver but update their status as having delivered it. I get SMS notifying that an attempt was made but it hasn’t. I’m always there in the house when I get the message that the delivery attempt was made. I even tried asking the security guard and he tells me nobody turned up to hand a courier to him as well. Ref No. VPL[protected] Blue Dart Express Limited 2 weeks ago I ordered an item via my account on behalf of a relative. The first item was cash on delivery and the delivery was made. He paid and received the item. Again the next week I made another order for him and this time it was paid via card. The delivery guy never turned up. It is an independent house and anybody who comes there will go noticed but again I got messages in my phone that the attempt was made. When I called my relative he told me nobody had come. The next day I got the same SMS. Ultimately I told him to goto the office there and receive it, and that’s how he got it. Finally today I get an SMS confirming that the package has been delivered. Ref. No: [protected] These delivery services are pathetic and are the worst service. I hope some action is taken to them so that their quality of service improves.

SHIPMENT NOT RECEIVED DEAR MY SHIPMENT ARRIVED AT Vishwakarma Industrial Area, Jaipur, Rajasthan FORM AXIS BANK ON 24.06.2015 AT 10.00AM BUT TILL THE TIME NOT RECEIVED MY SHIPMENT NO IS " [protected] " WHEN EVER I TRACKING THIS SHIPMENT IN BLUE DART WEBSITE IT SHOWN " "OUT OF DELIVERY AREA" ON THE DATE 24.06.15, 25.06.15 AND 26.06.15, AND NO COMMUNICATION TO THE CUSTOMER FOR HIS DELIVERY ADDRESS ABOUT OUT OF DELIVERY AREA. WHEN I CONTACT TO THE BLUE DART COURIER ON THIS CONTACT NO [protected] THEY DOSE NOT PROVIDED PROPER REPLY FOR MY SHIPMENT. THIS SHIPMENT IS VERY IMPORTANT FOR ME. DEAR SIR PLEASE PROVIDE ME PROPER REPLY ABOUT MY SHIPMENT OTHER WISE I WILL TAKE DECISION TO GO FOR LEGAL ACTION THROUGH CONSUMER FORM. MY CONTACT NO IS [protected] VIKAS TAILOR MAIL ID /: [protected]@GMAIL.COM

Hi,

Id cards still not dispatched to below mentioned address.Idcards courier date-23rd/june/2015.

Please find the below mentioned dispatching address. Please dispatch to this address.

Blue dart courier tracking no-[protected]
Now id cards in this pin code address-411030
Courier to this pin code-411057

Emc software and services india private limited
9th floor in it-8 bldg, 8th&9th floor in it-9bldg.And in btw space of it 8-it 9, incubation space in it-4 bldg.5th & 6th floor, sno-154/6, m/s.Ntpl-sez, nr.Cognizant, rgip, hinjewadi, phase-1, pune-411057, india

Sir, First shown ma that my expect delivery date 22/06/15, 23rd l call customercare and he told me that my expect delivery date is 27th.Now i call customercare and he told me u can take ur parcel minimum Monday. Waybill No : [protected] Reference No : SLP[protected] Pickup Date 16 June 2015 From Jalandhar To Krishnagar Status Network Issues, Will Impact Delivery Status and Scans Location Details Date Time * Waybill No : [protected] Kolkata City Warehou Network Issues, Will Impact Delivery 25-Jun-2015 17:15 Kolkata City Warehou Delivery On Next Business Day 24-Jun-2015 19:29 Kolkata City Warehou Shipment Arrived 24-Jun-2015 17:56 Kolkata City Warehou Paper Work Inscan 24-Jun-2015 15:55 Behragora Warehouse In Transit In The Network 23-Jun-2015 20:25 Behragora Warehouse Shipment Further Connected 23-Jun-2015 20:24 Behragora Warehouse Security Cleared 23-Jun-2015 16:44 Behragora Warehouse On Hold, Regulatory Payment Due 23-Jun-2015 02:56 Behragora Warehouse On Hold, Regulatory Payment Due 22-Jun-2015 22:09 Behragora Warehouse Security Cleared 22-Jun-2015 20:21 Behragora Warehouse Shipment In Transit 22-Jun-2015 04:21 Behragora Warehouse Shipment In Transit 21-Jun-2015 19:10 Behragora Warehouse On Hold, Regulatory Payment Due 21-Jun-2015 18:41 Behragora Warehouse Shipment Arrived 21-Jun-2015 17:23 Behragora Warehouse Paper Work Inscan 21-Jun-2015 17:13 Mahaipalpur Hub Shipment Further Connected 19-Jun-2015 08:59 Mahaipalpur Hub Shipment Arrived 18-Jun-2015 17:59 Mahaipalpur Hub Paper Work Inscan 18-Jun-2015 17:46 National Highway Hub Shipment Further Connected 18-Jun-2015 13:31 National Highway Hub Paper Work Inscan 18-Jun-2015 10:25 National Highway Hub Shipment Arrived 18-Jun-2015 09:08 Ambala Hub Shipment Further Connected 17-Jun-2015 16:48 Ambala Hub Paper Work Inscan 17-Jun-2015 15:52 Jalandhar Warehouse Shipment Further Connected 17-Jun-2015 06:34 Jalandhar Warehouse Shipment Arrived 16-Jun-2015 23:32 * - 24 Hr Format. My email id- [protected]@gmail.com Ph no- [protected] Please help me. Ayan chakraborty

I sent my baggage using your courier service from the Marai Malai branch in Chennai and I m disappointed by your service totally !! My bag was torn when I got it, my stuff was missing from that !! I had my important documents in my baggage, trusting your services I sent it through your company n this is what I get in result ! I got my bag in worst condition, the main zipper was open wide, rather torn and when I asked the delivery guy he replied really badly !! My bag was worth 9000. And my important documents, they were no more present in that !! I feel ashamed that I trusted your company n also promoted it !! I m waiting for a prompt reply from your side n I need to fix my loss !! My baggage was sent from Chennai to ludhiana with awd number : [protected] On the name of : Nitika Puri ([protected])

so many times we contact with your toll free number. they guys told me . one authorise person comes in your office. last 2 times. but till time we didn't get any proper response. plz. as soon as possible fastly response me. my contact number [protected] my email.id [protected]@gmail.com

Anantapur prepaid store is acting in a stupid way... They are not responding in a mannerly way... They are asking us to come and collect the parcels... This is the third time i am facing this problem. They are keeping the product with them since 2 days and saying the courier boy is on leave. How shame for blue dart to do so... Today is mumma's bday and the product should reach her and take severe action on those stupid guys... Who don't even know how to talk to the customer. I hope you are going to take a serious action. Please check before handing your franchise to some one and give it to worthy people.

This is t o inform you that i have applied for credit card through axis bank and they said on 19jun15 that e blue dart will deliver the packet in 72hrs max time via sms. On calling blue dart they gave me the excuse that there adress is incorrect due to no lane provided and they start the delivery at my office adress. Let me inform you that i am working in night shift so it is not possible for me to be in office in day shift as i am working night shift. More over without my knowledge and nor any phone call how can bluew dart decide on his own where to deliver the packet. Why did not the blue dart deliver boy called me while delivering the packet at office which i was not aware of .(OFFICE STAFF INFORMED ME). The blue dart do not have courtesy to call the customer and ask then where to deliver the packet.

I placed order from paytm on 16th June 2015. Paytm shows the courier service is Blue Dart. Below are the Blue Dart details when I track my order in Blue Dart. Waybill No : [protected] Reference No :[protected] Pickup Date 19 June 2015 From Kozhikode To New Delhi Status Network Delay, Will Impact Delivery. When I reply the customer care they say that due to flight missing at source point there was delay in delivering your product. But the Senior Executive says below We deeply regret the inconvenience caused to you due to the said exception. With regards to the above subjected Air Way bill number there is shipment shortage at our Delhi Airport warehouse we are checking for the same with the concerned team on this. We shall keep you posted with the further updates.