Blue Dart Express Complaints & Reviews

Perfect words.. ?WRONG INFORMATION + FALSE PROMISES + NO DEDICATION? for Bluedart services It is still the same in 2014. no change.. If you need a courier to be recieved from them. First you should call them.. Otherwise it wont come.You can see multiple words they have lined up to cheat their management. So no concept of SLA will work. ? 1. On hold 2. Customer not reachable 3. Customer requested delayed delivery. 4. Unlocatable landmark. 5. Invalid contact information .All these i've seen on their website for just one item I had ordered from amazon.in. Finally i got irritated and called them. she was just cool and asking standard qns..?? what is your tracking no: ( She already knows it. i have keyed in IVRS) what is your mobile no: ( I asked her to repeat what they have in ther courier. And she has the right no:)? what is the nearest landmark. (that also in the package from amazon.in)?? But I didnt get any call from them Neither i get answer for any of the above questions nor any apology . It just seemed to be a BAU for her. Atleast i feel that i've posted somewhere. but i know this is not going to be solved anyway a/w bill no: [protected] Kumaran

Hello All,

My credit card was sent to my office address through BLUE DART COURIER from bank.
It consist complete Office address along with my mobile number.

It was supposed to be dispatched in 7 working days. Once it didn't reached till 10day.
I called bank and came to know that card has been sent back to bank; As I have refused to accept the card.

It was my office address. These crap service guys don't even give any call (NOT EVEN MISSED CALL) or to inform you that courier came at gate.

I WOULDN'T BE GETTING DREAM SITTING AT 3RD FLOOR, THAT SOME COURIER CAME AT GATE IN MY NAME.
THEY HAVE UPDATED THAT : "CUSTOMER REFUSED TO ACCEPT THE CREDIT CARD".

THIS IS NOT THE FIRST TIME... ITS BEEN 3 TO 4 TIMES WITH ME ...WRT BLUE DART.
WHEN I ASK THEM ...THEY TOLD : WE DON'T GET EXTRA MONEY FOR MAKING CALLS.

REQUEST YOU ALL ... NOT TO USE BLUE DART SERVICE TO AVOID SAME SITUATION.

Regards,
Ashish

Dear Sir, with due regard i wish to let you know that the Branch at BHAGALPUR (BIHAR) is not delivering the consignments at my address. The details are as- 1) I ordered a shoe from MYNTRA>COM on 21st of April Shipment id 11824297 of MYNTRA and [protected] being the Tacking id of Blue Dart.This shipment has never been delivered to me even after my several calling to the Branch.When i track the shipment online, it shows that CONSIGNEE NOT AVAILABLE. 2) Few months back the same incident took place that i placed the order with MYNTRA and the shipment was not delivered to me and it sent the details to the company that the consignee is not picking up the phone and not available at the given address, whereas i am available at my home all day long and i had been continuously in touch with MYNTRA. I wish that you will take this into account and initiate the remedial measures soon. Regards Bhartendu Sahay Bhagalpur [protected]

Dear Its my second complaint registration regarding snapdeal.com return policy. they didn't take any initiative to solve this issue from their end. please do the needful here snapdeal and bluedart cheating their customers. i am adding below my old complaint for your reference. Regards Sreejith 91-[protected] Dear My Name is Sreejith TG, I purchased a pair of boots from snapdeal.com . I ordered for a leather boot and they send me a ladies velvet shoe through bluedart. i registered a complaint against the service and they agreed to pick back my product and send a form . i fill up the forms and went to bluedart .they said they dont have any information of my return courior from Snapdeal . i again call snapdeal and they are telling they already inform bluedart and mistake is from bluedart . i again call Bluedart on this number [protected] and they are telling that its in gujrat and call kerala number and book your pick up. in kerala helpline they are telling they have no facility to book my pickup and they need mail from snapdeal regarding my pickup...Dear sir, all online companies are promising for return policy i think snapdeal never done any return policy to their clients. or else i am the first and only unsatisfied client ..i don;t think so. these companies are cheating the clients as online business grows up nobody can see their product ..only virtual reality is there they are using this opportunity to send bad products and the same time these courior companies are making delay for there service is a corporate cheating concept. i need a clear cut on this issue . i am waiting for last 30 days. i need compensation from both the companies for my waste of time and money.

My PAN card is send through your courier service on 17th April. But your branch (chengannur, Kerala) didn't gave it till now. is it your responsibility ? if we search your branch and pick some buses and will collect our material, then what is the need of courier service? I called your agency, but the staff are impolitely behaved. So will train your staff to behave politely. Politeness is greater than everything. Impolite staffs and imperfect service. I won't use your service again

No one has arrived at my address to deliver courier and order status has updated as "Consignee Not Available At Given Address". Even I didn't get any single call from blue dart and they are saying consigee is not avaiable. Very very pathetic and bad customer service. The details for order and tracking number are given below- AWB no is [protected] order no [protected] Please help to get my courier.

shipment no :- [protected] i bought product from ebay nikion camera value of 30409seller shipped me at 9-apr-14 from chennai to amritsar... and company delivery date was 12-apr-14..but the brach refushed me to giving the parcell after the satus will shown the store have recived the parcelltoday is 14-apr-14 bt i can, nt recieve parcell till now i want to know that there are in two days parcelle reched from chennai to amritsarand the local store take 2-3 days or many more to make it local delivery...and the staff communication is too weak..like a un proffessional staff.. In INDIA u can find many skilled peoples kindly change the staff in amritsar and make the good service to the customers wher the company grow up...please take the goodd action its is not better for use this is for the future of companyy for what u were paid

ICICI bank has sent letter from delhi to bikaner on 05/04/2014 as consignment no [protected] through blue dart courier but letter not received till now while company sent email to me that your letter delivered on your address on 11/04/2014 that is purely false plaese check and take action against this company and make to give my letter this is my urgent letter

Dear My Name is Sreejith TG, i have purchased a boot from snapdeal.com . I ordered for a leather boot and they send me a ladies velvet shoe through bluedart. i registered a complaint against the service and they agreed to pick back my product and send a form . i fill up the forms and went to bluedart .they said they dont have any information of my return courior from Snapdeal . i again call snapdeal and they are telling they already inform bluedart and mistake is from bluedart . i again call Bluedart on this number [protected] and they are telling that its in gujrat and call kerala number and book your pick up. in kerala helpline they are telling they have no facility to book my pickup and they need mail from snapdeal regarding my pickup... Dear sir, all online companies are promising for return policy i think snapdeal never done any return policy to their clients. or else i am the first and only unsatisfied client ..i don;t think so. these companies are cheating the clients as online business grows up nobody can see their product ..only virtual reality is there they are using this opportunity to send bad products and the same time these courior companies are making delay for there service is a corporate cheating concept. i need a clear cut on this issue . i am waiting for last 30 days. i need compensation from both the companies for my waste of time and money.

I have ordered for a product in snapdeal.com with order number [protected]. It has been shipped through Bludart courier service on 31st March 2014 with Waybill no: [protected] Till now I didn't received my product or exaxt inforamtion when I'm going to receive my product. When I have called them they used to say It will be delivered to you by end of the day but not delivering it.

Hi, My WBO: [protected] is not get delivered yet. When i called to customer care they said it will be delivered on very next day but again not delivered. Then again tried calling customer service, they talked very badly, just like they are not providing any service but we are begging to ship my delivery. Worst Service i have ever seen. Avanish +91-[protected]

Dear sir, On 13th of march 1call came from[protected] @ 15:06 and informed me to collect my parcel within 2days else we will sent it back. In return I said I am paying for that why should I collect From Your office. On next day i found status is updated out of delivery area. My Waybill No : [protected] Reference No : 3693855 Pickup Date 10 March 2014 my contact no [protected]

Hi, I want to check my tracking information using AWB no. But when I search using tracking number it showing me "Numbers Not Found - [protected]" My Shipment Details : AWB No : [protected] To : Archana M. Patil Add: A-103, Hira Tower, Ganesh Nagar, Chinchpada Road, Katemanivali, Kalyan East, 421306 [District : Thane, State : Maharashtra] please give me all information about this AWB number. Thank you. Regards, Archana Patil

i m ranvir singh from kururkshetra. my doc is :AWG[protected]. delivery boy came to my home & rung up the bell after 5-7 second he is not at my home's gate. when i called up to him he said now he is so far from my home nd my packet will be deliver tomorrow. wud u plz tell me one thing that how can a person can go so far within 10 second from one place on ACTIVA 125CC. when i called up to ur zone manager mr.kakkad (ambala.mobile:[protected]abt this matter he was laughing like a foolish & illetrate person. if any person ring up ur bell he could wait for 20 second atleast. plz terminate this kind of liar & foolish staff & manager also. otherwise one day will come when chairperson of bluedart will have to change his business.

Hello sir/madam, Myself Dr. Niyaz ahmed from bangalore. Though the mattet looks simple but bluedart people here in bangalore are very irregular n neither they deliver out consignment on time and they never come to the provided address. For example say i am stayin in fifth floor. They want us to come near gate or else entrance. Repeatedly have faced this problem. We will be busy with some other work. And they start torturing come soon come soon instead they coming. Same thing happened just nw with my consignment number [protected] took two days to reach me within bangalore and the fellow who came to deliver waz very arrogant. Hope this menace ends. Will never recommend or go for bluedart if it continues. Thanks and regards, Dr. Niyaz ahmed, Dept of general surgery, Bangalore medical college and research institute, Bangalore.

I have a shipment to be delivered to Bongaigaon from Gurgaon. The consignment was picked up from Gurgaon on 4th march, 2014 and is still not delivered in Bongaigaon, and the update from last 2 days i.e from 6th March, 2014 is shipment shortage and contact customer service. This is a unsual message from Blue Dart and their customer service is I think the worst ever in India today.

I am worried about the service provided by blue dart. Delivery person is going to my home when I am in office without giving any call and they are responding that I am not at the place.
today i contacted to customer care, i told them that today i am waiting for courier, He replied that they are arrenging for today but after some time i got the call that today is not possible.
How can you expect a working person will be at home inbetween 9 : 00 am - 6:00 pm.
My Airway bill no. is [protected]

AWB No.[protected], can not received my order till date, as per bluedart my confirmed delivery as on 24th feb. but not recieved. My order number : [protected], AWB No.[protected] shipped on 21 feb 2014 purchased from snapdeal. I contact your branch office in una on 25 feb 2014 they told parcel was not delivered contact me tomorrow. I again contacted today i.e. 26th feb 2014 morning, again they told parcel not recieved contact to bluedart ambala, same time i contacted to ambala office, ambala representative told parcel was forwarded to una branch on 22nd feb 2014 with 25 parcels in same shipment but una branch representative again told me that parcel was not recieved.
I can not received my order, so what can I do ?

Mohit Thakur

This is to inform you that our consignment NO- [protected] which is delivered from Bangalore to Patna on 27/01/2014. But till date i have not received.


requested to kindly track this consignment & try to delivered at earliest possible.


Regards,


Nalin prabhat
Patna
M- [protected]...

I was supposed to recieve a package . Airway bill [protected].. Calls to the customer service desk informed me tht they hav mixed up the address with another bill no ... even after realisatin of this ...They havent taken steps to deliver my package. I hav made 12 to 15 calls and they still dont hav a clear idea whther th package is coming to me or goin to the wrong address