Blue Dart Express Complaints & Reviews

Useless service
Sucks too bad
Waiting for my hdfc courier n these people take 3days to search address then they come to my building n don't even step in move out...
CUSTOMER CARE Amir assured I would receive it...
Leaving all my work my rest everything yet these ### haven't done a thing and since 2pm calling them showing bussy a ### single till free number that as well they can't handle useless mother### update me on my number

I got message from my bank that with ref #[protected]. My phone no. [protected]. Delivery boy called me around 2.30 pm. I was present on my delivery address. I told him to come to 4th floor he reacted very rude, and abused me like bc sir apko lena ho le jao otherwise mai upar floor nhi aa rha.. I am unfit. No matter but when i am ready to go downstairs the delivery boy ran away as i was told him how dare you abuse me sir bc.. Kindly check into the matter asap. Your boy is holding my important documents from standard chartered bank bank. I am going to complain all where it's possible. Delivery boy number: [protected] hari

Hdfc bank has sent me a courier having waybill no : [protected]
It has been despatched by despatch team.

I want it to be delivered at :
Vv mansion, raj bhavan rd, durga nagar, somajiguda, hyderabad, telangana 500082

Please let me know if you can help me with da same. It has some important documents and that is the reason i would requiere you to please check the shipment.

Bluedart is a thug life courier company.
They dnt have good staff. They cheat people taking money and they will not even process your courier for 2 days keeping your courier in their godowns, then they will call you saying "product will be delivered tomorrow only". To my shock, i checked with id he gave, it wasnt even processed from chennai.
Do we need to deliver it or get it back.
Courier person : kasi
Consignment : [protected]
I lost a very valuable customer coz of stupid bluedart.
Most unreliable useless crap @bluedart

Hi

As per tracking details, the parcel has come on 24th feb. But till now blue dart office didn't contact us. Today i checked and then only came to know that the parcel is lying in their office.

This is not the way the people should work. I didn't find any call from them in last four days. Even if they couldn't able to contact me in one day, then they have to try next day also. Keeping silent is their policy???

I request you to take action to get parcel today itself at my address.

Regards
Chalana

Dear sir,

I am suppose to receive a cheque from sbi bank on 23 of february, but till not i have not received. When i checked in the net it say the courier is in chennai for 4 days.

I called customer care they gave me irresponsible answer.

Please find below the details

Trackdart ™ - tracking details

Status updates on your shipments are provided below. For feedback...

I ordered a kurti... But a wrong product was delivered... Please send me the right product... L have already paid... Ref#21606... It's unsatisfactory... Didn't expect this to happen... Had ordered for d first time... Way bill #[protected]... Please help me out to resolve my problem... L wasn't delivered the kurti for which l had placed an order... Please deliver the right thing according to my order or refund

...

Date of incident - 27.02.2018,
Deliver agent no.- [protected], [protected].
I have put an order (#[protected] on amazon.in online shopping on 21.02.2018. It was out for delivery on 27.02.18. The delivery agent called me at noon. I was in the office at that time. As i live alone, i requested him to deliver at my residence on and after 6 pm, i will be there. Delivery agent called me at 8:30 pm, he was in very hurry. He told me, come on the road quickly. I got down from my flat on 2nd floor and i met him in the street below. I requested him plz come with me at my flat and i will make payment, as i have no money with me. He refused to come with and went back with my order, saying i have no time and will deliver you later. After 20 min i got an sms on my mobile no. ([protected]) from amazon that your package is being returned to us.
I request my package may be delivered again.

I have order a package of 2 led lights for my bike and the order have to deliver by "blue dart". But blue dart dont deliver my package, they say that they deliver by 26 of feb, but its 27 feb night they still says they will deliver shortly but none of them are saying when they come. Their delivery agent is go threw my address as blue dart provides "tracking with google map service" i see the agent go threw from my address but they dont deliver my package. Plz consider this is as fake promises and call them to deliver or atleast respond to me

My blue dart airway bill no. - [protected]
Blue dart reference no. - [protected]

I order one item and cancel on the same buy somehow reason order item came to me. As already discussed and conform with party, i refused to take order as it is already cancel on 23.2.18.
Today i, e 27.01.18 but still in bluedart tracking status it showing *consignee not available *undelivered material held at location *.
Bluedart ambala branch member also not picking any phone.

Why it is not sending back for refund process.

Please do needful.

Rakesh kumar
Ambala
Mob -[protected]

My consignment was posted on 19th - february and the receiving authorities have committed that the consignment will be delivered within 2 days i. E. 21st - february. But till now i have not received my consignment and moreover the customer care representatives were behaving so rudely. More than 15 times, i have contacted the customer care on a single day and every representative listens to my issue freshly and will ask me to wait on the call indefinitely. Even i have told them that i will directly come receive my consignment so that we do not need to deliver at my home, even then there is no proper response. I'm literally clueless about the issue that is happening.

I have mistakenly provided wrong picode for awb [protected].. The order was from mi.com amd prepaod. I accept my mistake.. And the place i provided pincode for is near to my home and i tried to get my shipment from there. But they didn't replied and told that they don't have the parcel. And bluedart customer care number[protected] doesn't have any customer care executive to talk or to solve a problem.. After they transfer call to executive the call becomes silent. Nothing happend even after 10 minutes..

Tracking id [[protected]].
A shipment was booked on 22th feb 2018 and expected delivery date was 23nd feb 2018. The consignment is of great importance to me.
There is very poor response from your office. The udaipur official customer care number is invalid.
My address :-
C 92 gokul nagar, bohraganesh udaipur 313001

Please provide me my shipment soon

Dear customer, we are pleased to inform you that your debit card has been dispatched vide awb [protected] thru blue dart courier on 19-feb-2018

I received this msg on 19 but still date i am not get the courier..
That person call me on 23 and said that you will get the courier on next day but still i call him and asked my courier..
So pathaic service. Very disappointed

That package was very important for me i requested local courier hub to deliver it by today itself i have a flight to catch tomorrow but no delivery attempted and product was out for delivery tracking id is [protected]
I also contacted customer care and they were very rude this is totally not acceptable at all

My waybill number is [protected]. I did tracked the shipment and found that my landmark is missing on the address field as a result of which my shipment has been put on hold..I did called you people and was asked by one of the executives that mail should be sent by the sender to blue dart with the corrected address. I did ask my bank to send you people a mail with the details and they did so... When I called the second time to your executives, a lady picked the call and was very rude... She didn't even share any details and put the call on hold for two minutes and ended the call on her own. Please help me about the current status and help me know if you people have receive the mail from the sender ( Citibank ) or not.. if the address is ok now or more details need to be provided.. you people can call me at [protected]. [protected]@gmail.com

Dear sir,
I have placed an order to m/s e-bay and the item is supposed to be delivered to my address

Nukala prabhakar,
G-902, queens town,
Near chinchwad railway station,
Chinchwad,
Pune.

I wish to inform you that this item is not delivered, but the e-bay is rejecting my claim for refund of the money for the item not delivered stating that the item is delivered to mr. Joshi....

For the delivery of way bill [protected] (Bank document) the customer attempted delivery on saturday evening at 5.53 pm. The premise was found closed as i am a working lady.
On sunday i tried calling the customer service several times trying to reach the customer service officer but to my surprise every time the call was transferred only ivr replied of their availability from monday to saturday. Later on the ivr options to re scheduled the delivery, i opted to which i was asked to sms to be sent to 56767 with a time slot option of a (9.00 am to 13.00) with date. The same was sent on sunday itself requesting the time between 9.00 to 10.00.

Today i called at 9.00 and shared with the officer my request and shared that since i am working the request of delivery between 9.00 am to 10.00 am to be attempted to which i got a very cold response and was asked to wait till next saturday inspite of me sharing that the bank document might be urgent. After lot of requests she agreed to check and call back as according to her no one has come to pick the delivery from office for delivery.

I waited till 10.00 and again call back to which the customer service officer was very rude. Instead of listening to my request, she was actually firing me for not being available and inspite of me telling her very softly my problem she was arrogantly replying back to every word i spoke and not letting me even complete the sentence. Not only she lacked empathy but her tone was back and she was in no mood to help at all.

She kept on telling me i should spk to my bank customer service and attempt to delivery at alternate address and if at all bank updates then whenever they do to blue dart and when their officers would come to pick the delivery the document would be delivered.

I am surprised and shocked

1. If the time slot option is being asked from 9.00am to 13.00 am why was no delivery boy come to pick the delivery from blule dart office till 10.15 am.
Why is the option available if services cant be rendered.

2. Mobile nos are available than why was no call made before or on or after the delivery for prompt delivery.

3. Why is document delivered on permanent address and not communication address

4. Why communication address not attempted on request

5. The customer service is pathetic. The officers are rude, no empathy, do not listen and in the mornings calling them is messing up your whole day

Sorry for a brand like blue dart

Cc to icici bank credit card cell

I have ordered m size blazer on 14 feb and i have received the blazer of l size on feb 25. It is very large size for me to wear and it is not comfort to wear. So i want to return the order. My orderno is wh33327. So please take back my order and return my money back. The main reason is the size only.
My name is badri and my order details date 14 feb order no is wh33327

Your postman called me at shipment day and told me the dog sitting at your home so please take the parsel from gate of society. That day i am not at home and there no address issues as you texted me. This is only and only your postman’s fault. He told me my company can not take guarantee about dog. Your company take guarantee or not it is not about my concern but is this how patrons should be treated!??? I want my shipment back as soon as possible.