Received email from Bluedart Customer service that they will take necessary action.
Email received from
[email protected]
as follows:
Thank you for bringing this to our notice for an immediate and appropriate action.
We sincerely apologize for the inconvenience caused to you, as the package was erroneously returned to shipper. We would like to inform you that we have forwarded the case details to the appropriate management to ensure such lapses do not recur and necessary action will be taken against the erring staff.