Blue Dart Express Complaints & Reviews

not get my shipment. through tracking i know that my shipment is out for delivery on 1st sep. at night when i track my shipment then i saw that your address is unlocatable. i did't get any call from this companny. then i call customer care on 2nd sep for 2 times .they will told me that it will bw definitely to you. then till now(6:51p.m) not getting my shipment.even they don't contact me. i am surprised with the behaviour!!! i think i can't get it. .

The Blue Dart parcel reference number :[protected] is not received .On tracking, it is seen that it has been delivered to one Priya on 27.8.2014. The mailing address was: BAIJU PM MANAGER KSFE LTD. ALOOR CHALAKUDY(VIA) KERALA MOB:[protected] email:[protected]@gmail.com

I had order a product from Snapdeal and the courier boy did not deliver it to me and when I contact him he was talking very rudely and i reached the courier office he said your product has been delivered and I did not have any information regarding my product. after one day of delivery I got my product open and in ruined condition. when I reached to the courier office for enquiry of my product the bluedart employ was misbehaving and also used abusing word and was not telling his name also.

It is ashamed to inform you that you service in Erode(638002) is not upto the mark. My delivery address is a Tailoring shop working upto 10.00.PM. everyday except Sunday. Please look the status updated by you Pickup Date :27 August 2014 From Gurgaon To Erode Status Consignee Not Available To justify your mistake you are using Consignee. Without checking the Consignee availability are update the status. To justify your mistake please use problems like Delivery man not available, Problem transist, etc.. Try to conduct ethical Business being a reputed company.

Bluedart nannanpura ki branch me mera roz daily 20 ya 25 parcel bhejne rehte he... Apke aamish naam k manager me zara si bhi tamiz nahi he hamesha mere ladke ko gusse me or ek tarah ka boj samajta he hamare pickup ko or zara bhi tamiz se baat nahi karte he wo... Agar aage bhi esa hi raha to me apka couriar chod kar or koi couriar me bhejne lagunga... Ap use warnings de or use kahe izzat se pesh aaae customers k samne... Or me shopclues or snapdeal.com pe bhi me complaints kar raha hu apke couriar kI...!!!

Hello Team, I am not sure what services you are providing to yourcustomers. This is the 3rd time i am facing issue with your courierteam. It doesn’t make sense that you have updated the status asconsignee's address incorrect. I am not sure you people cannot provide service at Placewere it is located in Bangalore City, what abt the services about outside. I have not received any call regarding the address clarificationif in case you have address issues, i am receiving different couriers fromdifferent service providers, why cant you people are not able to Locate myaddress. Let me give you an example. 1. Without receiving the courier i had received a message statingthat courier has been received, and i had to call Bank people and cancel thecard which stated that it was delivered by you people. 2. Same again i faced this issue last month, i am guidingthe person from courier but he is not ready to deliver the product and he isasking me to collect the courier from some bakery shop which he has handovered, this is the way how you people provide the service is it, and at last i had toguide the person to come near the main Road and collected the courier and thenhe recognizes that he had been for the next street instead of the street whichwas mentioned on the address. Please send some people who canunderstand and has the capability to judge the address mentioned on theCourier. If you People are not ready to provide the service, justplease let us know so that we can requested Shipper not to sent Courier throughthis service, were the goods would not be delivered as supposed to. I am seriously Sacred each and every time i receive amessage status with Waybill number that tooooooooo from Blue dart and I dreamnow for this courier how many phone calls to be made and how many follow ups. What a service you people provide to customer Hats offfffffffffff team. Please please make sure that the courier is delivered intime Way bill no: [protected]. Thank you, Frustrated customer by your wonderful services.

Dear Sir, My company Dr. Reddys Lab sent me an air courier via Blue dart courier for 100% guaranteed delivery on time. But after 8 days I a got mail from my Company that we got a comment from Blue dart courier that you have shifted your address where as I am living at the same address since last 5 years and getting courier from other courier and even from blue dart courier. This kind of issue I am facing Third Time from Blue Dart only. I don't know what is the problem to courier boy or courier company. Some time if any courier boy face difficulty to find my address then they used to call me because on every courier parcel my number is there. Why we choose so expensive courier because we want good service and timely deliver. Please look into it and do the needful. Krishan Goswami (Dr, Reddys lab) G - 192, Shastri Nagar, Near Hanumant School Jodhpur +[protected]

I am from Curchorem, Goa, I am having sales of computer peripherals. Sometimes I used to buy some items from Ebay, ShopClues, Amazon etc. Some suppliers send items through BlueDart. The item will be shipped same day and it will reach BlueDart Verna office in Goa within 3 to 4 days. After reaching verna the product never get delivered. It will be staying there for days and weeks and the status will be Shipment delayed. one of current shipments are [protected] and [protected]. If the tracking details are checked it can be found that they are keeping shipment. This is not first time its happening every single time. On 27th I called customer care and they told the shipment will reach same days and the status changed to "Shipment Out For Delivery" now its 28th August and the shipment is not delivered till now. Distance from Verna to Curchorem is around 35kms. So I cant go there and collect. They have offices near to my home. If they are shifting it to the office nearby I will go there and collect. They are not at all doing this. More than this they never answer the office phone in Verna. I am not sure how a service can perform without picking the phone. Only contact is the all India customer care number which diverts to Mumbai or Bangalore. I have informed my suppliers never to use BlueDart for me again, if they are not clearing they will lose customers and will fail. As they need to remember their responsibility is to deliver shipment in a reasonable time. Kindly take an action. Kind Regards, Milagrina Fernandes

Dear sir, It is to inform you that one courier via docket no-[protected] is reached at Blue dart courier center, Chiplun on dated- 19/8/14 at 10:19 but they are not deliver to my address timely, as above they should understand emergency of any service.evn if severely complaint to their customer care presentative but till date no action has been taken properly from last one week.. Therefore, it is requested to kindly take necessary action at the earliest on chiplun branch. Address of blue dart chiplun c/o Dixit Nivas Shop no 4.Vireswar colony near apna bazaar B/4. chiplun 415605 regards, nikita [protected]

Dear Concern Pls read the below reference mail Your blue dart executive Ms.Smirti Arora given three reference number for re pickup the product from Thanjavur but 7 days gone still now the product not re pickup I am disappointed your blue dart service [protected] Forwarded message[protected] From: <[protected]@bluedart.com> Date: Wed, Aug 27, 2014 at 10:26 AM Subject: RE: Arrange Repicup:- John Paul [protected] To: [protected]@acetel.in, [protected]@gmail.com, [protected]@bluedart.com Cc: [protected]@bluedart.com, [protected]@aceteleshop.com, ats.ta.[protected]@gmail.com, [protected]@acetel.in, neelam.[protected]@gmail.com, Dispatch.[protected]@gmail.com, [protected]@aceteleshop.com, [protected]@acetel.in, [protected]@greendust.com, [protected]@aceteleshop.com, [protected]@greendust.com Ref no 64437./ As discussed, will get back and confirm on same Best Regards, SMRITI ARORA│ Executive- Customer Service│ Blue Dart Express Limited Regional Office (North), 04th Floor, Elegance Tower, Plot no 8, Non Hierarchical Commercial Centre, Jasola, New Delhi-110025 ' │ Extn- 39667 PH +[protected] │ From: Kapil [mailto:[protected]@acetel.in] Sent: Wednesday, August 27, 2014 10:11 AM To: SMRITI ARORA/CS /DEL NRO/EXEC; [protected]@gmail.com; MANJU DUA/CS/DEL NRO /MGR Cc: KESHAV SINHA/REV/DEL NP /SR.EX; [protected]@aceteleshop.com; ats.ta.[protected]@gmail.com; [protected]@acetel.in; neelam.[protected]@gmail.com; Dispatch.[protected]@gmail.com; [protected]@aceteleshop.com; [protected]@acetel.in; [protected]@greendust.com; [protected]@aceteleshop.com; [protected]@greendust.com Subject: Re: Arrange Repicup:- John Paul [protected] Dear Ma'am, This below shipment still not re-pickup. & due to delay in re-pickup c/nee is very angry. Plz Kindly coordinate with c/nee & arrange the re-pickup of this shipment on urgent basis... Kindly update me..??? ----- Original Message ----- From: [protected]@bluedart.com To: [protected]@gmail.com Cc: [protected]@acetel.in ; [protected]@bluedart.com ; [protected]@aceteleshop.com ; ats.ta.[protected]@gmail.com ; [protected]@acetel.in ; neelam.[protected]@gmail.com ; Dispatch.[protected]@gmail.com ; [protected]@aceteleshop.com ; [protected]@acetel.in ; [protected]@greendust.com ; [protected]@aceteleshop.com ; [protected]@greendust.com Sent: Tuesday, August 26, 2014 11:07 AM Subject: RE: Arrange Repicup:- John Paul [protected] Sir, Extremely Apologies for the delay from branch side. Will arrange the same today. Best Regards, SMRITI ARORA│ Executive- Customer Service│ Blue Dart Express Limited Regional Office (North), 04th Floor, Elegance Tower, Plot no 8, Non Hierarchical Commercial Centre, Jasola, New Delhi-110025 ' │ Extn- 39667 PH +[protected] │ From: john paul [mailto:[protected]@gmail.com] Sent: Monday, August 25, 2014 9:40 AM To: SMRITI ARORA/CS /DEL NRO/EXEC Cc: C Care; KESHAV SINHA/REV/DEL NP /SR.EX; SUNIL; VHB Fnine kalkaji; hemant verma; Neelam Rani; Dispatch.[protected]@gmail.com; [protected]@aceteleshop.com; Usha Taneja; support; Sanjeev Kumar; Gaurav Kumar Subject: Re: Arrange Repicup:- John Paul [protected] Dear All Still now not re pickup the product Regards, A.Johnpaul On Sat, Aug 23, 2014 at 11:43 AM, <[protected]@bluedart.com> wrote: Will get the same arrange today Best Regards, SMRITI ARORA│ Executive- Customer Service│ Blue Dart Express Limited Regional Office (North), 04th Floor, Elegance Tower, Plot no 8, Non Hierarchical Commercial Centre, Jasola, New Delhi-110025 ' │ Extn- 39667 PH +[protected] │ From: Kapil [mailto:[protected]@acetel.in] Sent: Saturday, August 23, 2014 10:05 AM To: SMRITI ARORA/CS /DEL NRO/EXEC; [protected]@gmail.com Cc: KESHAV SINHA/REV/DEL NP /SR.EX; [protected]@aceteleshop.com; ats.ta.[protected]@gmail.com; [protected]@acetel.in; neelam.[protected]@gmail.com; Dispatch.[protected]@gmail.com; [protected]@aceteleshop.com; [protected]@acetel.in; [protected]@greendust.com; [protected]@aceteleshop.com; [protected]@greendust.com Subject: Re: Arrange Repicup:- John Paul [protected] Plz revert me nd provide me awb no...??? ----- Original Message ----- From: [protected]@bluedart.com To: [protected]@gmail.com Cc: [protected]@acetel.in ; [protected]@bluedart.com ; [protected]@aceteleshop.com ; ats.ta.[protected]@gmail.com ; [protected]@acetel.in ; neelam.[protected]@gmail.com ; Dispatch.[protected]@gmail.com ; [protected]@aceteleshop.com ; [protected]@acetel.in ; [protected]@greendust.com ; [protected]@aceteleshop.com ; [protected]@greendust.com Sent: Friday, August 22, 2014 12:14 PM Subject: RE: Arrange Repicup:- John Paul [protected] Ref no 10767 Best Regards, SMRITI ARORA│ Executive- Customer Service│ Blue Dart Express Limited Regional Office (North), 04th Floor, Elegance Tower, Plot no 8, Non Hierarchical Commercial Centre, Jasola, New Delhi-110025 ' │ Extn- 39667 PH +[protected] │ From: john paul [mailto:[protected]@gmail.com] Sent: Friday, August 22, 2014 11:50 AM To: SMRITI ARORA/CS /DEL NRO/EXEC Cc: C Care; KESHAV SINHA/REV/DEL NP /SR.EX; SUNIL; VHB Fnine kalkaji; hemant verma; Neelam Rani; Dispatch.[protected]@gmail.com; [protected]@aceteleshop.com; Usha Taneja; support; Sanjeev Kumar; Gaurav Kumar Subject: Re: Arrange Repicup:- John Paul [protected] Tanjore is biggest city in Tamilnadu, why not serviceable area Pls find the blue dart address in Tanjore place +[protected], +(91)-[protected] No 70 Shop No 14 Basement Floor Nallaiyah Complex, Srinivasam Pillai Road, Thanjavur Ho, Thanjavur - 613001 On Fri, Aug 22, 2014 at 11:37 AM, <[protected]@bluedart.com> wrote: Sir, Pin code not serviceable Best Regards, SMRITI ARORA│ Executive- Customer Service│ Blue Dart Express Limited Regional Office (North), 04th Floor, Elegance Tower, Plot no 8, Non Hierarchical Commercial Centre, Jasola, New Delhi-110025 ' │ Extn- 39667 PH +[protected] │ From: john paul [mailto:[protected]@gmail.com] Sent: Thursday, August 21, 2014 3:18 PM To: SMRITI ARORA/CS /DEL NRO/EXEC Cc: C Care; KESHAV SINHA/REV/DEL NP /SR.EX; SUNIL; VHB Fnine kalkaji; hemant verma; Neelam Rani; Dispatch.[protected]@gmail.com; [protected]@aceteleshop.com; Usha Taneja; support; Sanjeev Kumar; Gaurav Kumar Subject: Re: Arrange Repicup:- John Paul [protected] Dear Rishab This is my relation address. Pls check Mr.Thirumeni No.27 kathoon beevi Nagar 1st Street NK Road Tanjore-613006 Cell [protected] Regards, A.Johnpaul On Thu, Aug 21, 2014 at 1:36 PM, <[protected]@bluedart.com> wrote: Sir, Pin code not serviceable Best Regards, SMRITI ARORA│ Executive- Customer Service│ Blue Dart Express Limited Regional Office (North), 04th Floor, Elegance Tower, Plot no 8, Non Hierarchical Commercial Centre, Jasola, New Delhi-110025 ' │ Extn- 39667 PH +[protected] │ From: Kapil [mailto:[protected]@acetel.in] Sent: Thursday, August 21, 2014 12:28 PM To: SMRITI ARORA/CS /DEL NRO/EXEC; KESHAV SINHA/REV/DEL NP /SR.EX; MANJU DUA/CS/DEL NRO /MGR; SONIA RANA /CS /DEL NRO/EXEC; GEETIKA G /CS /DEL NRO/EXEC Cc: [protected]@aceteleshop.com; ats.ta.[protected]@gmail.com; [protected]@acetel.in; neelam.[protected]@gmail.com; Dispatch.[protected]@gmail.com; [protected]@aceteleshop.com; [protected]@acetel.in; [protected]@greendust.com; [protected]@aceteleshop.com; [protected]@greendust.com; [protected]@gmail.com Subject: Re: Arrange Repicup:- John Paul [protected] SO PLZ RPOVIDE REF NO..?? .Required following details for arranging topay pickup Details Address of Pickup C/O U.Vanaja No.22 East second street Mannargudi Thiruvarur(Dt) Tamilnadu-614001 Land Mark : Lakshmi Furniture's Contact person Name & Number JOHN PAUL [protected] Customer Account Code 449665 Mode of transport Normal Approximate weight & Pieces 428gm & 1 PICES Value of the consignment 10299/- Date of Pick up 21/08/2014 Availability of Paperwork i.e. Invoice and Regulatory forms ----- Original Message ----- From: [protected]@bluedart.com To: [protected]@acetel.in ; [protected]@bluedart.com ; [protected]@bluedart.com ; [protected]@bluedart.com ; [protected]@bluedart.com Cc: [protected]@aceteleshop.com ; ats.ta.[protected]@gmail.com ; [protected]@acetel.in ; neelam.[protected]@gmail.com ; Dispatch.[protected]@gmail.com ; [protected]@aceteleshop.com ; [protected]@acetel.in ; [protected]@greendust.com ; [protected]@aceteleshop.com ; [protected]@greendust.com ; [protected]@gmail.com Sent: Thursday, August 07, 2014 1:24 PM Subject: RE: Arrange Repicup:- John Paul [protected] Sir, Pin code not serviceable Best Regards, SMRITI ARORA│ Executive- Customer Service│ Blue Dart Express Limited Regional Office (North), 04th Floor, Elegance Tower, Plot no 8, Non Hierarchical Commercial Centre, Jasola, New Delhi-110025 ' │ Extn- 39667 PH +[protected] │ From: Kapil [mailto:[protected]@acetel.in] Sent: Thursday, August 07, 2014 1:14 PM To: SMRITI ARORA/CS /DEL NRO/EXEC; KESHAV SINHA/REV/DEL NP /SR.EX; MANJU DUA/CS/DEL NRO /MGR; SONIA RANA /CS /DEL NRO/EXEC; GEETIKA G /CS /DEL NRO/EXEC Cc: SUNIL; ats.ta.[protected]@gmail.com; Hemant; Neelam rani; Dispatch.[protected]@gmail.com; [protected]@aceteleshop.com; [protected]@acetel.in; support ; Sanjeev Kumar; Gaurav Kumar; john paul Subject: Arrange Repicup:- John Paul [protected] Dear All, Kindly, Request you to please arrange the mentioned repickup at very urgent basic & provide the Pod no for the same ASAP ... C/nee Address :- DD IMPEX, 40/113, BASEMENT, C R PARK, NEW DELHI -110019 .Required following details for arranging topay pickup Details Address of Pickup Plot No 39, indranagar, koradacheri, thiruvarur, City - thiruvarur, TAMIL NADU - 613703 Contact person Name & Number John Paul [protected] Customer Account Code 449665 Mode of transport Normal Approximate weight & Pieces 378gm & 1 PICES Value of the consignment 10299/- Date of Pick up 07/08/2014 Availability of Paperwork i.e. Invoice and Regulatory forms Regards Kapil Saini | Compl. TL | Compl. ACE TELESHOP 40/113 C R Park New Delhi-110019 INDIA (M) +91-[protected] Disclaimer: This message is confidential and is intended for the addresse, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error free. No liability is assumed for any errors and/or ommissions in the contents of the message. Disclaimer: This message is confidential and is intended for the addresse, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error free. No liability is assumed for any errors and/or ommissions in the contents of the message. Disclaimer: This message is confidential and is intended for the addresse, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error free. No liability is assumed for any errors and/or ommissions in the contents of the message. Disclaimer: This message is confidential and is intended for the addresse, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error free. No liability is assumed for any errors and/or ommissions in the contents of the message. Disclaimer: This message is confidential and is intended for the addresse, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error free. No liability is assumed for any errors and/or ommissions in the contents of the message. Disclaimer: This message is confidential and is intended for the addresse, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error free. No liability is assumed for any errors and/or ommissions in the contents of the message. Disclaimer: This message is confidential and is intended for the addresse, and may also be privileged. Any unauthorized disclosure, copying, distribution or use of this message is strictly prohibited, and if done, will result in strict legal action. This message is not guaranteed to be complete or error free. No liability is assumed for any errors and/or ommissions in the contents of the message.

Hi, Bajaj Finance sent me finance document along with card through Blue Dart and i got a message to my mobile from Blue Dart on 22nd Aug 2014 at 9:17 PM stating that "Blue dart tried to deliver a shipment no [protected] to you. Please contact us between 9AM and 9PM (Mon-Sat) within 48hrs on -[protected]". But no one reach me on the delivery or no one come to my residence or office. I called to customer care and said that i didn't got the delivery and they stated that "for some reasons they delivery at your office. So i asked them to whom you guys delivered the packet in my office, they stated that they delivered to Alia. No one called me and said that your packet was delivered in your office to Alia, please go and pick it up. But i enquired in my office mail room and they said that they didn't receive any packet from Blue Dart on my name and there is no one with the name Alia. I don't know what happening here, Blue dart doesn't follow any protocol's. Bajaj Finance sent me finance document along with card through Blue Dart to my residence address but i don't no why they sent to my office but finally in my office also they didn't handover the packet. To whom they deliver the packet still its mystery. I didn't expect from Blue dart like this and i called to customer care minimum 10 times and saying that i packet was not delivered in my office, please help me on my issue but every time they simply said that we delivered your packet in your office to Alia and we are not responsible now. I still don't understand that Bajaj Finance sent the packet to me but how come they deliver the pack to someone else and now they saying that we are not responsible for that. They who is responsible for this?? Finally i lost very important documents. I really frustrated on customer care response and Blue Dart services. Please some one help me on this issue. Awaiting your response!!! Regards, Sriharsha Email: usharsha.[protected]@gmail.com Ph: +91-[protected]

Docket No. [protected] Date of Booking : 20.08.2014 From : Goldwyn Limited 15-16, Special Economic Zone Noida To, Spectra Engineering System Shop No.1, Shradha Complex Tagore Nagar, Nashik - 422006 Respected Sir/Madam till we are not given material from Noida, Our booking No. is [protected] dated 20.08.2014 till material not received & Online status not updated. Please dispatch material at earlist. Thanks & Regards, Spectra Engineering System Nashik [protected]

Dear sir,
It is to inform you that one courier vide docket no-[protected] is reached at Blue dart courier center, Allahabad on dated- 22/8/14 at 14:19 but they are not deliver to my address timely, as above cases happened severely and severly complaint to their customer care but till date no action has been taken properly.
Therefore, it is requested to kindly take neccessary action at the earliest.

regards,

Indrasen Bhaskar
Mob-[protected]

i m shashi keshwar, i sent a shipment under waybill no. [protected] (blue dart)on 19th aug 2014 still after 4 days it is not delivered.i have called 2 times at there office still no response, i want to know why such kind of carelessness. kindly look at the matter and kindly keep me inform.my no. is [protected]

My Order AWB no is [protected]. its shippes at Blue dart office by 5th August by Ebay. But its not delivered yet to my Address. 17 days over and still its pending with them. i have called their marathahalli Office atleast 10 times and everyday they are telling like today they will deliver. I am not able to understand whats the reason behind this that?

Bluedart Courier Airway Bill no : [protected] was supposed to be delivered on 21st August at Hyderabad. I was not at home. I received a sorry card for not delivering the package. Later i called up customer care and waited for 20 minutes to get connected and i was asked for my convenient time of delivery. Post taking my opinion also, the delivery was attempted at a different time the next day and i was left with a sorry card again. Later i contacted customer care again ( no need to mention the 30 minute long wait ) and i was updated that door was locked. If you try to deliver at a different time than the one specified by customer, at least have the courtesy to call and intimate. Guys.. cant you make a call to the customer prior delivery. Is customer service that much handled?? This is pretty ridiculous and i have spent 60 rs talking over phone with your insufficiently educated personnel. Till now i have not recieved the consignment and i have advised my bank to resend the package to a nearby branch in Kukkatpally through their internal courier, so that i can spend time on more useful things rather than following up a irresponsive courier service. Even smaller scale courier companies are offering a call to customer prior delivery and further send contact number of the delivering person. I think Bluedart (claiming to be a market leader and prevalent for quite a while )should adopt this basic practice to ensure prompt and proper delivery.

Ref :Waybill No : [protected] My consignment arrived MARATHALLI Blue Dart office on 20-Aug-2014 at 12:07 but till to date and time (22nd Aug 12:30PM) it has not been delivered. The tracking report is reporting premises closed which is false statement. For the last two days, I have not moved out of the apartment and neither delivery man reported at security office. On calling MARATHALLI Blue Dart office, I have been made to understand that they will deliver today as they have back log of deliveries. In such case I am entitled to know who has authorised them to report false statement??

Dear, I am writing this mail to complain regarding my consignment ( [protected] ) which I had couriered on 17 July, 2014 to Bangalore. Its more than a month now and my courier didnt reach its destination and your call center people don't have any record of my courier.I have already called so many times to your customer care and they always reply that they are not able to track my courier. I am using blue dart services from last many years but due to this careless behaviour I am not looking forward to use your services.Blue Dart is known well for their services but this time I am very disappointed with the service you have given. I request you to please give me the information of my courier ASAP, otherwise I have to take any strict action. I had put the above mail to Delhi, Bangalore Blue Dart customer care id but not get any response till date. Ajay Bhatia 0 [protected]

Hi, This is to inform you that even after paying the price on time, our material is not delivered and the same was booked on 13th Aug 2014. We believe that Blue dart is a profession service, if you tell me that you are also just among run of the mill companies than we are ok accepting your service levels And having said that, we are sitting on 21st and still you have not been able to deliver theconsignment speaks a lot about mismanagement at your end. This is the first time I’m witnessing such customer averse setup and this has caused business loss to us for which you and your team is answerable. Godrej group across India is a large customer for your company and we will make sure to let the entire organization know about this inefficiency. And moreover contrary to acceptance of fault at your end, we are witnessing arrogance. It is an absolute disappointment. Would suggest you to apologize for the delay and return the fees for same. Regards Utpal Bhattacharjee [protected] Godrej Consumer Products Limited Asst- Manager IT

Hi, I have a shipment from induslnd bank [tracking number : [protected]] of a credit card and pin. The delivery boy delivered the pin to my home, but as I(shipment owner) was not present at the delivery address the credit card was not delivered. I contacted the Hooghly blue dart delivery branch the next day, they confirmed that they will deliver the item the next day again, but that next day didn't came for them. Without informing me they returned the item. I constantly followed up with them via email ([protected]@bluedart.com) for the product delivery. I even provided my mobile number to them. Even my mobile number is present at the shipment cover, but no confirmation call came to me. Today they updated me over mail that my shipment is getting returned.