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Blue Dart Express Complaints & Reviews

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Updated: Dec 13, 2025
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Blue Dart Express reviews & complaints page 346

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T
Twinkle Chettri
from Pune, Maharashtra
Jan 3, 2018
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Address: Pune, Maharashtra, 411014

Today while receiving my ajio order no fl37324824 mistakenly paid 500 extra as the amount was huge. One note was attached to another. After returning back i realized of my 500 missing. I contacted courier person but he is not agreeing to return it. His contact no was [protected].

I even tried contacting blue dart customer care no but there wasn't any option of my complaint selection and customer service didn't tried to help. I don't know how to get my money back. Blue dart is well known courier brand hope they will take initiative otherwise will loose trust in their service.
Blue Dart Express customer support has been notified about the posted complaint.
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    prasanjit ragase
    from Gidam, Chhattisgarh
    Jan 3, 2018
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    Address: Dehradun, Uttarakhand, 492001

    My tracking number is [protected]. It was scheduled to come on 2 jan 2018. But no one came neither any call from the delivery agent later on i recieved a msg from bluedart that unabble to deliver since premise closed. It is highly irritating since the product for which i was eagerly waiting was my glasses and i am facing problem without glasses and i was waiting whole day and suddenly you say that premise is closed. Very disgusting service from bluedart wont recommend a
    Or use bluedart ever. I seriously want you take some action if agent was unable to come he could hv texted that the delivery will be another day.
    Blue Dart Express customer support has been notified about the posted complaint.
    Sir
    Kindly deliver my order number EV1626113 with tracking number [protected]
    My name is jaipal hirasing sable my parcel is coming to aurangabad maharashtra but ur delivery boy is not receiving my call mobile no of delivery boy is [protected]
    Courier not received

    service issues - Comment #2965281 - Image #0
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      S
      Sweta Thopte
      from Ahmedabad, Gujarat
      Jan 3, 2018
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      Address: Vadodara, Gujarat
      Website: www.consumercomplaints.in

      Hii

      Very poor service, i spoken i spoke to one of your customer service executive today 10:00am and the kind of service which she has given me is pathetic, first of all she did not listen to me and was rushing to close her call, she did not allow me to speak and when i spoke with her she interrupted me quiet a lot, i am already facing trouble with your policy as i was expecting delivery today and it got returned and i couldn't pick up my own documents because of your policies on top of that your call center employee neha in particular was rude, this is not the way you treat your customers, i was not expecting this service from bluedart, i want a resolution from blue dart.
      Blue Dart Express customer support has been notified about the posted complaint.
      A important courier was thrown at my house without taking my receipt at 1215 today
      AWB no [protected]
      MOBILE [protected]
      I am highly disappointed with the services my packet of order from Zara with Blue Dart Awb# [protected] is undelivered since you weren't available which is a wrong status updated your courier is not at all attempting to deliver the same Atl east don’t update wrong status
      From ICICI Bank Amazon gift vouchers not reachable to me, BlueDart
      AWB no. is [protected]
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        S
        srinicj
        from Mangalore, Karnataka
        Jan 3, 2018
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        Address: 560035

        Hi team,
        My kotak card was suppose to be deliver on 1st jan. I got a call from a executive on 1st jan around 3.45pm i said iam on leave so that you deliver the card on 2nd jan.
        Today i got a call from another executive around 4pm he took land mark of my office and he said he will come and deliver.
        I waited till 7pm no body turned up. I called up to this number [protected], i think this is delivery executive number. But he did not pick my call. Even i tried customer care number no one picked. Finally when i tracked on your website status was consignee not available.
        Because of your carelessness i lost my whole day waiting for that damn card.
        Please send that card back to kotak

        Waybill no : [protected] reference no : [protected]
        Blue Dart Express customer support has been notified about the posted complaint.
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          S
          Sankalp Internet Cafe
          from Nagpur, Maharashtra
          Jan 2, 2018
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          Dear sir/ ma’am,
          This is a complaint about wrongly delivered blue dart article no [protected] i have called customer care no[protected]. The person receives the call after long time, he hadn’t any information. Blue dart is an irresponsible courier. Please don’t again send any pan related documents through irresponsible blue dart courier.
          Please arrange the delivery of article no [protected] acknowledgment number [protected]
          Blue Dart Express customer support has been notified about the posted complaint.
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            A
            avirall
            from Mundi, Madhya Pradesh
            Jan 2, 2018
            Jul 23, 2023
            This thread was updated on Jul 23, 2023
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            parcel delivered to wrong person & wrong place even other state

            Address: Chhatarpur, Madhya Pradesh, 471201

            My waybill no - [protected].
            My an important document is delivered to wrong person in other state.
            Even i called to customer care they your complaint resolved within 24 hrs but still i don't where is my that parcel.
            They delivered my document on 25th december 2017 at diffrent location.
            That document is my personal document how can blue dart delivered someone's important parcel in wrong address even in different...
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            A
            abhi0908
            from Delhi, Delhi
            Jan 2, 2018
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            Address: New Delhi, Delhi

            My pan card was delivered at wrong address with no track of the courier and blue dart is not taking any action for proper delivery of my pan card.
            It's an important government document. Help me to get my pan card.
            Blue dart airway bill no. - [protected]
            Date of delivery - 5 november 2017

            Request for tracking the person (A dixit) who has received my pan card and proper delivery to my address as mentioned on the pan card.
            Blue Dart Express customer support has been notified about the posted complaint.
            I have been charged more than the rate card for Bangalore to Chennai Domestic priority at INR 510 .But rate card shows for INR 360.

            Document No. is [protected] dated 27/12/17 and weight is less than 0.5 kg as its a document only
            BLue dart courier service fak h plz aap log es courier ko na use kare nahi to aap ko paresani uthani pad sakti h a log kabhi call nahi picp karte h na delvari taim se karte h or product ko miss use bhi karte plz aap log es courier ko na use kare
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              H
              Haresh Vasavada
              from Surat, Gujarat
              Jan 1, 2018
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              Address: Amreli, Gujarat, 365601

              Blue dart - amreli (Gujarat) branch is not serving courier to customer's address & calling customers to take their courier from their branch office, otherwise they sent back the courier. Is blue dart serving free? They are not taking money from their clients? Is blue dart doing free social service? Why harassing customers? Plz close ur branches if you can't serve customers after taking money.
              Blue Dart Express customer support has been notified about the posted complaint.
              My credit card not received.it showing while i am tracking that shipment redirected and i am in need of it.its very urgent.its a huge request please courier it.
              My order c5 mobile but change my product nd flash tag c5 mobile but under n73 this is a cheating plz help me sir [protected] my contact no
              I need my document today at emergency my document is at baramati RSP office and i need it today..kindly give me the document or i else i will stop using your service.
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                M
                Mandeepvar
                from Noida, Uttar Pradesh
                Jan 1, 2018
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                Address: 143001
                Website: Bajwamandeep

                Hi my name is mandeep kaur..
                My courier comes from last month in four times.. But ur representative do not give my courier and they said address not found.. And they did not call me..
                Then i call ur one number ([protected]) he picked my phn once and give me a number o[censored]r representative.. And this no is out of service for last two-three hours. ([protected])
                Then i again call on this number ([protected]) for last one hour.. And call several times but he did not pick my phn..
                My courier return three times...
                And every time they mention address not found.. But they did not call me for verify my address..
                This is pathetic service by blue dart... I'm fed up...
                Kindly tell me u
                Give me a solution or not..
                And when i got my courier
                My courier no is[protected]..
                Mandeep kaur
                Mbl no +[protected]
                [protected]
                +2 photos
                Blue Dart Express customer support has been notified about the posted complaint.
                Jan 01, 2018
                Updated by Mandeepvar
                Kindly revert...
                It's urgent
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                  K
                  kpmarv
                  from Pachperwa, Uttar Pradesh
                  Jan 1, 2018
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                  Address: Lucknow, Uttar Pradesh, 227105

                  I am kuldeep vishwakarma. I am writing this complain because i tried to conatact the bluedart office and know about my courier product but after calling upto 15 times they are unable to response me, that particular landline number is [protected]. I humble request to you please provide the best servises to the customers. Their feild product provider also not responses the phone they call me at once after that they not responce to my call they say to me you can contact my head office and when we trying to contact to them they also not responce to me, how i feel happy service provided by bluedart?

                  Thanku!!
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Yours staffs not responding, my shipment reached 29.12.2017 your Tirupur delivery office. But not delivered to me, 4days I regular call customer service but not response

                  regarding office phone responses - Comment #2962994 - Image #0
                  Sir, our code 11200 (Century Rayon/R.R.Filaments, Varanasi we have still not receive your bills last few months several times we inform your person and your office too but still no any action taken from your Varanasi office now request u pls take necessary action at your end. Manoj Kumar Roy mob.[protected]

                  regarding office phone responses - Comment #2963085 - Image #0
                  Your prepaid package with Google Pixel 2 (Clearly White 64GB - 4GB RAM) is out for delivery with #Subhas from BLUEDART and should be delivered by today before 8 PM. Please be ready with your 3 digit PIN.

                  Recieved message from AD-BLUDRT 23258378
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                    A
                    arunrajak
                    from Hyderabad, Telangana
                    Dec 31, 2017
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                    Address: Kollam, Kerala, 691506

                    Hello
                    I am arun raj a k and i have been doing online shopping for quite sometime.
                    Every thing was fine until my consignments were held up with blue dart, kottarakkara in kollam district of kerala, for the reason that they are not having service in my area. Since i have brought the items through amazon and they have promised me of delivery at my address. But blue dart is asking me to collect the items from their office. At the same time i have no issues with other courier agencies as they are delivering at my address. I have raised this complaint with amazon many times but they have not given me a solution yet. I even requested them not to choose blue dart for delivery of my items, and they have informed me that they are helpless. So i would like to know whether a courier agency as a whole has such a service area policy or it is regional phenomenon. And if they have such a policy i have no issues but they shouldn't accept my shipment at the first place, as i am loosing my time. Kindly revert to me at the earliest.
                    Thanking you
                    Have a gud year ahead
                    Blue Dart Express customer support has been notified about the posted complaint.
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                      S
                      from Rohtak, Haryana
                      Dec 30, 2017
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                      Address: 143001
                      Website: Blue dart couriers service amritsar

                      This is not the first time that i have face this problem your amritsar national shopping complex branch always provide worst service today i have received a message for delivery attempt of my courier but no phone call is made for delivery infact no person come to our area for giving delivery they just playing with the system and making people fool. Please look into the matter because its serious matter for the reputation of your brand value i am not only the single person who is facing this problem infact i have n no of people who were facing this same
                      Blue Dart Express customer support has been notified about the posted complaint.
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                        G
                        gs4uall
                        from Hyderabad, Telangana
                        Dec 30, 2017
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                        Address: 500081
                        Website: bluedart.com

                        I should receive a parcel from sbi with waybill number [protected], while tracking the same, they have updated with the wrong status as holiday and will be delivered in next day, how can they decide themselves that our office is not working on saturdays. When i made a call to customer support they have initiated some instructions to concern and those executives are very rude and they are asking me to come and collect the parcel if i need them or they are conveying me to wait until they deliver is it the way of behaving with the consigners also there is no response for this issue.

                        This is not the first time and this is getting repeated several times
                        Blue Dart Express customer support has been notified about the posted complaint.
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                          S
                          shree divya
                          from Nattam, Tamil Nadu
                          Dec 30, 2017
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                          Address: Dindigul, Tamil Nadu
                          Website: bluedart

                          Hi,
                          This is to inform about bad service by bluedart dealer in palani (Dindigul district, tamil nadu). I got a courier sent by a mutual fund company which is suppose to be more confidential and important. The delivery person have delivered to a wrong person and didnt inform me till one month. After that i have contacted to my head office to know the status of my courier. I came to know courier have been delivered to some unknown person near my previous residential address. I have called and enquired with the dealer. His answer was really irresponsible and rude. He have resent my courier back after delivering to a wrong person. Then the company have sent me through another courier service. Because of this person my courier reached after 45 days. I dont know why blue dart offers dealership to such peoples. Really spoiling.
                          Blue dart is suppose to be a good courier service. Some people really spoil trustworthiness.
                          Blue Dart Express customer support has been notified about the posted complaint.
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                            R
                            RenukaPogiri
                            from Hyderabad, Telangana
                            Dec 30, 2017
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                            Dear sir,

                            I have applied for pan card by filling the form 49a at pan centre managed by nsdl in madhapur on 12th june 2017. I didn't get any call till today from courier service or concerning the delivery of my pan card. But when i checked my pan application status, i got the following message:

                            "your pan card has been delivered on 28th july 2017 by blue dart express ltd courier vide airway bill no.[protected], at the address for communication* indicated by you in the application.

                            Immediately with the given airway bill number i checked at buledart website to track out my status, but they have returned to nsdl rtos already. There was no call from blue dart express till date and no one came at my door from blue dart even. I was very much available for those days.

                            Thus sir, i kindly request you to take this complaint as serious and grant me to have my pan card at the earliest.

                            Acknowledgement no: n-[protected]
                            Alotted pan no: dwypp3727g
                            Yours truly,
                            Renukapogiri,
                            +91-[[protected]]
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Jan 19, 2018
                            Updated by RenukaPogiri
                            Can i know what is the time you are going to take to respond.
                            Your Grievance has been escalated to concern team & we are following with them for earliest resolution.
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                              A
                              Anshuman.kosambia
                              from Mumbai, Maharashtra
                              Dec 29, 2017
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                              I spoke to one of your customer service executive named neha reddy today at 14.12 pm and the kind of service which she has given me is pathetic, first of all she did not listen to me and was rushing to close her call, she did not allow me to speak and when i spoke with her she interrupted me quiet a lot, i am already facing trouble with your policy as i was expecting delivery today and it got returned and i couldn't pick up my own documents because of your policies on top of that your call center employee neha in particular was rude, this is not the way you treat your customers, i was not expecting this service from bluedart, i want a resolution from blue dart.
                              Blue Dart Express customer support has been notified about the posted complaint.
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                                SAMEERlic1058
                                from Srinagar, Jammu and Kashmir
                                Dec 29, 2017
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                                Address: Srinagar, Jammu and Kashmir, 190015

                                Dear sir /maddam
                                My way bill no [protected]
                                My order was mi phone from mi company
                                Name sameer ahmed
                                Cell no [protected]
                                Delivery boy phone no [protected]
                                Name mosin.
                                He is misbehaving with me and not give me a positive answer so kindly look after this situation as soon as possible.

                                Thank you
                                Sameer ahmed
                                Cell no [protected]
                                Email [protected]@gmail.com
                                R/o lone mohalla pahroo nowgam
                                J&k srinagar 190015
                                Blue Dart Express customer support has been notified about the posted complaint.
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                                  R
                                  Ria Mona
                                  from Hyderabad, Telangana
                                  Dec 28, 2017
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                                  Resolved

                                  I had requested my debit card from hdfc which was sent out by them
                                  Today the blue dart guy came when i was at my friends place which is opposite house my nephew who was home told him she is there as he had asked for id proof.. Before anyone could react and i was informed he left and he updated in the site saying no such consignee is available at the given address which so not true.
                                  Aug 7, 2021
                                  Complaint marked as Resolved 
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Dear Ria,

                                  I request you to share your account number and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

                                  -Manoj
                                  HDFC Bank Customer Assistance
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                                    Chetu8792
                                    from Tarikere, Karnataka
                                    Dec 28, 2017
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                                    Address: Bangalore, Karnataka, 560042

                                    Today i was suppose to receive a parcel worth rs 1000 change from stalk buy love website... Wherein the field executive has come and i didn't had change he started reacting... N said i[censored] don't have change y u should order n use bad words as well... What the hell u think about ur customer... When i asked his name he said raghu and his number is [protected]... One of the worst experience i had.. Bluedart we should never believe in.. I shall update on social media as well.. U guys are worst...
                                    My email. Id is [protected]@gmail.com
                                    Blue Dart Express customer support has been notified about the posted complaint.
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                                      Ksv Mmb
                                      from Kanpur, Uttar Pradesh
                                      Dec 28, 2017
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                                      Address: Lucknow, Uttar Pradesh, 226022

                                      Sir apko batana ki apki blue dart company branch lucknow ke koi bhi agent time par product ki delivery nhi karte h mene sunday ko (Redchif) ke shoes online kiye the tuesday ko jab redchif ke customar ko call kiya to pta hua ki apki (Bluedart) ke madhyam se delivered kiya jata h to blue dart customer ko jab call kiya to bataya gaya ki wednesday ko sham 6:30 bje tak delivery ho jayegi jabki wah aj tak nhi hui aur aj to call resive karke bat hi nhi karte mai delivery ke liye hi 2 din ruka raha lucknow aur jab blue dart par check kiya to ab out off delivery sayad show kar raha h aese yadi apki company apki work karegi to kese kam chalega plz sir me nukshan to ho hi gaya h mera but yadi ap se ho sake to kal 12 bje tak delivery karne ko kahe (Thanks)
                                      Blue Dart Express customer support has been notified about the posted complaint.
                                      Dec 23, 2017
                                      Bibeka12's response
                                      Dear sir,
                                      Your delivery person not visit our delivery location but in tracking it maintain costomer need proper address
                                      Dear sir,

                                      Your delivery person not visit our delivery location but in tracking it maintain costomer need proper address.
                                      Please without any visit costomer side don't maintain in tracking.
                                      My courier is about to arrive by ejr service centre kolkata. But they are not picking up mt call so that i can query about my courier.
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