Submit a Complaint
Claimed

Blue Dart Express Complaints & Reviews

www.bluedart.com
1
Updated: Dec 22, 2025
Complaints 10559
Resolved
942
Unresolved
9617
Bad 😕 It seems that Blue Dart Express has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
Complaints
Contacts

File a complaint to Blue Dart Express

Having problems with Blue Dart Express?

File a complaint and get it resolved by Blue Dart Express customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Credit Cards
Blue Dart Express

Blue Dart Express reviews & complaints page 216

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Aubine Molly
from Guntur, Andhra Pradesh
Dec 2, 2018
Report
Copy

no delivery attempt made and updated consignee is out of station

Address: Guntur, Andhra Pradesh, 522002

My blue dart tracking code is #[protected], products ordered from 'smytten'. There was no attempt of delivery online status shows 'consignee out of station'. I called to customer service blue dart courier on 1/12/18, said they will deliver my products by the end of the day. There was no call to me if they dint find the number. Now again second time it was updated on website that "consignee is out of station"

I would like to...
+2 photos
Helpful
15 other people found this review helpful
15 found this helpful
5 Comments
Report
Copy
P
pks067
from Bijnor, Uttar Pradesh
Dec 2, 2018
Report
Copy

Address: Agra, Uttar Pradesh, 282002

Icici send credit cards through blue dart, reached agra at 09.09 am on 30/11/18, i am living in centre of city, as well as location of bluedaer office and my home is 1km. You can see in tracking details that wrong pichde is the cause of not delivering the courier. I made a call on landline number on 30/11/18 and 1/12/18 but nobody picked my phone. Personally in evening after doing my job i went to office and picked my courier. I am attaching the pic of courier envelop where you can see that my home address, pincode and my contact number was clearly mentioned. It was very painful experience and not desired by the brand like blue dart. Do the needful and take necessary action against those are responsible for the scinerio.
+2 photos
Blue Dart Express customer support has been notified about the posted complaint.
Dec 02, 2018
Updated by pks067 Courier not delivered due to wrong picode while on envelope pin code was clearly mentioned
View replies
I am Aswinee Kumar Biswal, my shipment No.[protected]. Now i am in Bangalore, but you statement showing consignee out of station.

regarding delivery of my courier send by icici bank - Comment #3287380 - Image #0
Reply
Not hearing voice calls
Shipment [protected]

Ph no [protected]

regarding delivery of my courier send by icici bank - Comment #3287450 - Image #0
Reply
Mahender Reddy Gagireddy's reply, Nov 30, 2018
Voice mic not working
Voice call listening problems
Signal problem
Still my debit card not came to my om
Reply
Prathap Rock's reply, Nov 26, 2018
Still my debit card not recevied i have to change my address/ landmark
Prathap Rock's reply, Nov 26, 2018
I need my debit card as soon as
Helpful
1 other people found this review helpful
1 found this helpful
3 Comments
Report
Copy

Post your Comment

Comment Guidelines
    I want to submit Complaint Positive Review Neutral Comment
    Add Image
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    A
    Aranganathan D
    from Chennai, Tamil Nadu
    Dec 1, 2018
    Report
    Copy

    Address: 600125

    Hi, i got a message saying that a parcel will be delivered from hdfc and no one has contacted me for my address. Waybill# [protected].

    No one has called me on my mobile number.

    Now got the message as undelivered for address related issues.
    I am not about the location he was searching for but my address has been clearly mentioned.
    I am waiting for the parcel since morning and it has not been delivered yet. This is really important and strict action to be taken on these courier people.
    Blue Dart Express customer support has been notified about the posted complaint.
    View replies
    Delivery boy didn't even call me.Delivery date is today but they didn't call me or noticed me.

    parcel not received - no one contacted - Comment #3287365 - Image #0
    Reply
    Helpful
    Found this helpful?
    1 Comment
    Report
    Copy

    Post your Comment

    Comment Guidelines
      I want to submit Complaint Positive Review Neutral Comment
      Add Image
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      T
      Tarun666
      from Khammam, Telangana
      Dec 1, 2018
      Report
      Copy

      Address: Nalgonda, Andhra Pradesh, 508213

      Please change my delivery address to the current address recently i had moved to a new address and i received my digi bank atm to the old address where i don't reside i want you delivery guys please change the address delivery to my location: padma niayam besides meeseva landmark chandra vines suryapet pincode 508213 i would be so great and thankful to you if you help me in getting me debit card my awb number was[protected]
      Blue Dart Express customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

      Comment Guidelines
        I want to submit Complaint Positive Review Neutral Comment
        Add Image
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        Y
        Yadav ks
        from Bengaluru, Karnataka
        Dec 1, 2018
        Report
        Copy

        Address: 560086

        Hai 1/12/2018 I call blue dart customer care 3pm to 6pm 3times I asked delivery person contact number they are not ready to give they said he will call you after I call customer care it's closed.finaly I didn't get my courier.i check the tracking it's shows c'nee [censored]ed adress.its very bad.deliver my parcel soon.
        Blue Dart Express customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

        Comment Guidelines
          I want to submit Complaint Positive Review Neutral Comment
          Add Image
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          G
          Gouthami Matavalam
          from Chennai, Tamil Nadu
          Dec 1, 2018
          Report
          Copy

          Address: 600119
          Website: Bluedart delivery

          I called in the morning and bluedart service team clearly said to me that product will be delivered by today eod. I was waiting and again by evening when i check status "undelivered shipment held at location". Neither i received a call nor a message. It was exected to deliver by 30th november. Till now no responsibility has been taken care by bluedart team. When i call chennai 24/7 phone is ringing and someone is telling after picking up "phone is busy". Very bad service by bluedart.

          This is 4th time i am getting my bank packets from bluedart everytime they are testing my patience. Frequently i should call them and get the work done.

          Shipment number : [protected]
          Blue Dart Express customer support has been notified about the posted complaint.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

          Comment Guidelines
            I want to submit Complaint Positive Review Neutral Comment
            Add Image
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            S
            Suman Mv
            from Bengaluru, Karnataka
            Dec 1, 2018
            Report
            Copy

            Address: Bangalore, Karnataka, 560058

            On 1/12/2018 i am unable to receive my sbi tata credit card shipment ref no et [protected] due to change in my residential address recently so please provide my card on 4/12/2018 to below mentioned offical address
            Eurofins advinus limited.
            21 @ 22, phase ll peenya industrial area bengaluru-560058, india.
            Tel:[protected]
            Phone no - [protected]

            Regards
            Suman. M. V
            Blue Dart Express customer support has been notified about the posted complaint.
            Dec 01, 2018
            Updated by Suman Mv             On 1/12/18 I am unable to receive the my SBI Credit card of REF NO ET[protected] due to change in my residential address. So please deliver my credit card to below address
            Eurofins Advinus Limited
            21 @ 22, Phase II Peenya industrial area Bengaluru- 560058, India.
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

            Comment Guidelines
              I want to submit Complaint Positive Review Neutral Comment
              Add Image
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              V
              Vamsi Krishna r15
              from Hyderabad, Telangana
              Dec 1, 2018
              Report
              Copy

              Address: Chittoor, Andhra Pradesh, 517501

              I ordered jbl wireless products but i received the fake fastrack watches broken. This is so cheap from the online websites sending fake and broken product, not ordered.
              Blue dart courier tracking/awb:[protected].
              This is the responsibility of bluedart courier to return the product to original seller.
              So, take the product and initiate refund money.
              Blue Dart Express customer support has been notified about the posted complaint.
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

              Comment Guidelines
                I want to submit Complaint Positive Review Neutral Comment
                Add Image
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                S
                Sudipta Goswami Sarkar
                from Bengaluru, Karnataka
                Dec 1, 2018
                Report
                Copy

                Address: 560067
                Website: Www.bluedart.com

                Name: sudipta sarkar
                Blue dart waybill number: [protected]
                Yesterday it was told that the package is out for delivery at 3:30 p. M. After that when we called at night 8 they told it would be delivered yesterday itself but still now it has not been delivered. Then at 10 p. M you give status as consignee not available though we lost the whole day sitting at home. What is going on??? The customer care executives you have kept are totally useless people who are not efficient and good for nothing they give the same reply the ivr system does. Today from morning i have called several times but no use. Lunch time over still i did not get. You guys charge so much money for this kind of service???
                Blue Dart Express customer support has been notified about the posted complaint.
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                Comment Guidelines
                  I want to submit Complaint Positive Review Neutral Comment
                  Add Image
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  vamshikrishnaboosam
                  from Bengaluru, Karnataka
                  Dec 1, 2018
                  Report
                  Copy

                  Address: Bangalore, Karnataka, 560037

                  Since last four days same status not even calling, if i call to customer care nobody responding and call is jumping to some unknown people. There is no proper information where it is. If not possible they need to call and let us know to collect or if they are unable to deliver they should not accept this kind of couriers, looks like it is very bad service.
                  Blue Dart Express customer support has been notified about the posted complaint.
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                  Comment Guidelines
                    I want to submit Complaint Positive Review Neutral Comment
                    Add Image
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    D
                    Dineshrkr
                    from Dindigul, Tamil Nadu
                    Dec 1, 2018
                    Report
                    Copy

                    Address: Chennai, Tamil Nadu, 600024

                    Product not delivered and ask them to call my number when it near by they also updated but the worst feedback came address is incomplete..in blue dart customer care they telling back my address then how come it suppose to be incomplete address. If the courier reaches means then the person should call the receiver so we updating our contact number, but only here in blue dart they going back with out knowing or calling just like that they skip the delivery.. Its a very very worst service.
                    Blue Dart Express customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                    Comment Guidelines
                      I want to submit Complaint Positive Review Neutral Comment
                      Add Image
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      A
                      ajaykmr28292
                      from Patiala, Punjab
                      Dec 1, 2018
                      Report
                      Copy

                      Address: 123106

                      One of my parcel from blue dirt. But the delivery person not ready to deliver on my address. My no. [protected].
                      His behavior not at all proper calling sumwhere. I sayng come here on proper address which is mentioned but he ignoring sayng... Le liye, i will return lyk dat.
                      Plz it's humble request telll him he deliver on my address. Nd behave in a proper manner. Nd do his work sincerely.

                      I asked his name... His name is naresh.in true caller it's showing naresh blue dirt his phn no.[protected].
                      Blue Dart Express customer support has been notified about the posted complaint.
                      Dec 01, 2018
                      Updated by ajaykmr28292                       Hi 1280 ward 12 gali no 3, shiv nagar bass road dharuhera near vivekanand school, pin-123106 phno-[protected]
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                      Comment Guidelines
                        I want to submit Complaint Positive Review Neutral Comment
                        Add Image
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        M
                        Manish Bhuarya
                        from Mumbai, Maharashtra
                        Dec 1, 2018
                        Report
                        Copy

                        misrouted- delayed delivery

                        Address: Jamnagar, Gujarat, 361010

                        The consignment ([protected]) was sent for delivery on 27th nov, and the bluedart employee said it would reach destination within 2-3 days.

                        Despite their commitment the status is showing 'misrouted-delivery delayed', and delivery date 4th dec.

                        This type of service is not at all acceptable by blue dart and also for such hefty amount of money.

                        Please look into this matter and refund for the delay...
                        Helpful
                        10 other people found this review helpful
                        10 found this helpful
                        1 Comment
                        Report
                        Copy
                        A
                        Anishjoseph47
                        from Gurgaon, Haryana
                        Dec 1, 2018
                        Report
                        Copy

                        Address: 121006

                        One of the worst service you people have. My way bill no. Is [protected]. I never received any call from blue dart and top of that mo one came ti my address to deliver the consignment and the status is showing as no consignee at the address. How can this be possible. You people charge 2 rs per minute for customer and no one picks the call and our money get deducted which is hell irritating. How you can just frustrate ur customers like this. Whi gave you this authority to violute the policies and play with your customers. Are we fools and you are just growing ur business without any service
                        Blue Dart Express customer support has been notified about the posted complaint.
                        Dec 01, 2018
                        Updated by Anishjoseph47                         According to me you people don’t even deserve a single star
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                        Comment Guidelines
                          I want to submit Complaint Positive Review Neutral Comment
                          Add Image
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          B
                          BARJWAN LANGONJAM
                          from Kolkata, West Bengal
                          Dec 1, 2018
                          Report
                          Copy

                          Website: Blu dart

                          I have bought mi note 6 pro from mi store and it has been deliver by blue dart courier to imphal, manipur since i have bought on 23 nov 2018 and expected date for delivery is 26 nov given by the company but tracking update has been stop from 26 nov at kona warehouse no update has been come up so kindly take immediate action i want the product in time so kindly take action to the related courier service in that place which going to prefer to delivery station... I have bought cover from mi store after the oder of phone on 26 nov but the late odee item has been delivered in time bit why fist oder item has been delayed i want immediate action and requested cell phone complain no. Which is in work
                          Blue Dart Express customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                          Comment Guidelines
                            I want to submit Complaint Positive Review Neutral Comment
                            Add Image
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Ammy d xtrovert
                            from Hoshiarpur, Punjab
                            Nov 30, 2018
                            Report
                            Copy

                            Address: Amritsar, Punjab, 143105

                            Dear concern, i have not received my courier coning from icici bank (Mumbai). Reason displayed is address unlocatable. How is it possible, that such a clear address is not locatable where i have received "n" number of couriers.

                            Seems like no one has attempted to deliver the courier which is highly important to me. Expecting immediate delivery and prompt action against guilty.
                            Blue Dart Express customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                            Comment Guidelines
                              I want to submit Complaint Positive Review Neutral Comment
                              Add Image
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              C
                              Chitra Hegde
                              from Nagercoil, Tamil Nadu
                              Nov 30, 2018
                              Report
                              Copy

                              Address: 560078

                              Hi,

                              I have not received the courier, from icici bank, ref no : awb [protected],
                              Date : november 30/11/2018
                              The courier boy called for the location, and i have explained the location.
                              Later no courier has arrived,
                              But the status and message is specifying that the courier has been handed over to self. Please take proper action as it is the debit card from the bank.
                              Blue Dart Express customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                              Comment Guidelines
                                I want to submit Complaint Positive Review Neutral Comment
                                Add Image
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Sudhakar Suragani
                                from Tirupati, Andhra Pradesh
                                Nov 30, 2018
                                Report
                                Copy

                                Address: Chittoor, Andhra Pradesh, 517501

                                Big fraud courier company. When you have important courier, in tracking they will show as out for delivery. But actually they won't call and they won't come to deliver, and at the end of the day your tracking says customer address incorrect or not found.

                                Awb no. [protected].

                                Its a complaint not only from me. You can just type bluedart tirupati and read the google maps comments (Reviews) as well.

                                Fake and fraudulent courier service.

                                Hope these type of fraudulent activities is not tolerable.
                                Blue Dart Express customer support has been notified about the posted complaint.
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                Comment Guidelines
                                  I want to submit Complaint Positive Review Neutral Comment
                                  Add Image
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  V
                                  Vishal Verma shine
                                  from Khanna, Punjab
                                  Nov 30, 2018
                                  Report
                                  Copy

                                  Address: 400072

                                  This is vishal verma my pod number is there was no delivery attempt made for [protected]. Consignment [protected] and i didn't receive any call from the delivery person however i received a message stating that undelivered due to address related concerns. Address has been clearly mentioned with landmark and easily identifiable.. Worst service and front desk person in chromepet branch is arrogant and never picks customer call and doesn't respond properly.. This is a very important consignment and i need to receive it at the earliest. Plz call this number for delivery [protected]
                                  Blue Dart Express customer support has been notified about the posted complaint.
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                  Comment Guidelines
                                    I want to submit Complaint Positive Review Neutral Comment
                                    Add Image
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    H
                                    Hema Preetu
                                    from Hosur, Tamil Nadu
                                    Nov 30, 2018
                                    Report
                                    Copy

                                    Address: Bangalore, Karnataka, 560103

                                    While submiting the documnets i was very clear to bank person about address but still they have mentioned the diffrent address as I work in client place I would like to collect my courier from this address, so kindly deliver my HDFC credit card to below address:

                                    Eli Lilly Services India Private Limited
                                    Block Primrose (7B) – Wing B, 2nd floor, Embassy Tech Village
                                    Outer Ring Road, Devarabisanahalli, Bengaluru – 560103
                                    Blue Dart Express customer support has been notified about the posted complaint.
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                    Comment Guidelines
                                      I want to submit Complaint Positive Review Neutral Comment
                                      Add Image
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit

                                      Related businesses

                                      Citibank
                                      1.8
                                      (1855)
                                      Deals Bazaare
                                      1
                                      (15)
                                      CPP Group India
                                      4.4
                                      (461)