boAt Complaints & Reviews

I had raised a 7-day replacement request for my boAt product under Order ID 7790671. The product was picked up by the courier around early March 2025. However, the replacement was later cancelled, and I never received the product back.

Despite this, I received a message on April 9, 2025 at 12:56 PM from boAt stating that their courier partner, XpressBees, will attempt to pick up the product again in 2–3 days. This is not possible, as the product was already taken during the original pickup for replacement.

I immediately emailed boAt support on April 10, 2025 at 08:38 AM, explaining that I no longer have the product. In response, on April 10, 2025 at 2:09 PM, I received a message from boAt stating that my claim was rejected, and they again asked me to check WhatsApp for further updates — which is very confusing, because there is no product in my possession anymore.

I have reached out multiple times via email and WhatsApp but haven't received a proper solution. I request you to:

Either return my original product, or

Send me the replacement as initially promised, or

Issue a full refund.

Please help resolve this issue as soon as possible.

I have purchased Bluetooth sound bar model no aavante bar 3500 vide invoice no FAN4GF[protected] and order ID is OD[protected] from flip cart on dated 25/08/2024.
all of sudden speaker got power supply problem display was missing. so I registered complaint no (CASE ID-IMRB-5TFVJ5-ELSYJN-CHU6) via boat customer care and they took a long time to only send technician name at home to check only actual condition.in between couple of times my case was auto closed and just informed via SMS without any solid solution.
after long period technician visited to just say that I have to pay Rs 2318 even warranty period is going on.
now this is worst experience shown by boat and I think they ask money without any reason

Paid 300 rupees for a braided 'quality' cable that died before 240 charges. No rough usage. Always plugged in and out like a surgeon.
This company shouldn't get an IPO. Founder should be jailed for defrauding people with fake brand tag. I'll be against this company forever. Even 500cr won't change my mind.

I placed an order (Order Number: 7660739
Order Date: 19/02/2025)for boAt Bassheads 104 | Wired Earphones on 19th February 2025 from boAt’s official website. Due to an issue, I attempted to cancel the order, but there was no option available in the “My Orders” section. I immediately contacted boAt’s customer support, and they instructed me to refuse the delivery to get a refund.

I followed their...

Dear Madam/Sir,

I am writing to express my extreme dissatisfaction with the product I purchased from Boat, namely the Airdopes 311, and the utterly disappointing service I received from your company and authorized service center.

I purchased the Airdopes 311 with high expectations, but upon unboxing the product, I discovered that it was damaged. I immediately informed your customer service team regarding the...

Order Details:

Order ID: 7511075-EX2
Product Ordered: Boat Airdopes Supreme
Date of Purchase: 29/01/2025
Dear Boat Customer Care Team,

I am writing to bring to your attention a critical issue with my recent purchase of Boat Airdopes Supreme from your official website. Unfortunately, I have received a used and incorrect product for the third time, despite multiple attempts to resolve this matter.

The details of the issue are as follows:

Product Mismatch: I ordered Boat Airdopes Supreme, but I received a different product.
Condition of the Product: The product appears to be used, with visible signs of prior usage such as [mention specifics like scratches, missing seals, etc.].
I have already contacted your support team previously, but my case was closed without providing a satisfactory resolution. I am requesting immediate replacement with a new, unopened product.

I ordered smart watch on 6th jan i received the order on 11th jan same day raised a complaint empty box received after i got a mail on 17th jan request rejected

Complaint Details:
I purchased Airdopes Hype Opal Black From boAt on [04 January 2024]. Unfortunately, the product developed a fault, and I claimed a replacement under warranty. Since the original product was out of stock, I was provided with an alternate product as a replacement.

The replacement product also became faulty, prompting me to file another warranty claim. However, my claim was rejected with the reason that...

I placed an warranty request on 4th December with token number #52426739 On 10th December the replacement shipped through delhivery with AWB #[protected] and the delivery date was 15th December and it didnt delivered on time and the item is still in Greater thane itself on 16th December they extended delivery date to 19th both boat and delhivery customer care is saying something already taught by reading the tracking page none of them helped

I ordered boAt earbuds recently product ( invoice attatched )
product name : boAt Airdopes 200+ carbon black
It was having some kind of issues so i claimed my warranty for the same having
Ticket number : 51903562
Name : Akriti Sharma
My ticket was accepted, after filling the whole form properly, the delivery person came and recieved my product, put them in a bag without package and seal and shipped it to the centre.
Right after the centre recieved my product they rejected my claim mentioning the wrong product was sent to them, but i sent the real product i was having.
I have attached the report i recieved from the centre showing a green blue colored case with wrong buds which donot belong to me.
now they sent my product back to me, Today i recieved the product[protected] and saw some other product with only case in the package not even the same they mentioned in the report and hence they replaced the product twice. attached the photos of wrong delivered buds.
Upon contacting the customer care i just get a helpless line to hear, saying we can't help you for this.
Im truely irritated and suffering alot for this harsh service from boAt.
I want my real product back to me or i want a new replaced product over my warranty claim.
PFA documents.

Charging problem

Im trying contact with customer service support because of after warrenty claim I got the replacement product and that product also defective and after that I try to claim warranty for that product I'm enabled to do that because missing serial number of product they not provided while time of replacement and the serial number not also printed on the product it's now 10, 12 day's I'm daily connect with customer service support and also on [protected]@imaginemarketingindia.com i give all the documents and photos of the product then also they are not providing me any solution on that just extending time like we provide in 48 hour, 24 hours.

I have purchased boat partypal 200/208 70w rms speaker from amazon on dt. 19/10/2023, speaker was deliver on 25/10/2023, speaker is not working, please repair or replace this speaker.
I have complaint at karol bagh, but they have not respond us. My contact number is [protected].
My address is house no 885/25, chinyot colony, rohtak.

Recently, I have ordered boat airdopes supreme in sporty blue colour from Flipkart and had issues with the product within a month. So I had raised the warranty claim for it as it had 1 year of warranty. After rejecting the pick up four times without even contacting me, finally my product got picked up by @bluedart courier on my 5th attempt and 3rd warranty claim against the boat ID — 50793066 and bluedart tracking ID [protected].br...

Dear Sir/Madam,

I am writing to express my disappointment with the BoAt Power Bank I purchased in 16 july 2024. The device stopped working just two month after purchase, despite proper usage.

On 23/09/2024 I contacted BoAt's customer care helpline number-[protected] to report the issue. Unfortunately, I received no response or resolution from boat power bank officials.

Details:

-...

I, Rahul, purchased a pair of boAt Immortal 121 earbuds in June 2024. Unfortunately, the product stopped functioning properly, and I submitted a warranty claim under ticket ID 49811549.Despite several communications over the past 25 days, the company has failed to provide a satisfactory resolution. The company acknowledged that my original product was out of stock and offered me inferior models as replacements, including refurbished options...

Brand :- boat
Commodity:- wireless earphone
Product code:- boat airpodes 131
Manufactured by:- Califonix tech and manufacturing Pvt Ltd
Manufacture:- May 2024

Purchase:- August 2024
Defect:- left side of air podes not working. No sound audible...

I am writing to express my deep dissatisfaction with the recent experience I’ve had with Boat company. I received a boAt WCD 20W PD Wall Charger product that was not only defective from the start but was replaced with a used, dirty item rather than a new one, despite my explicit request for a refund.

I initially contacted customer case because the product was non-functional on day one. I clearly stated that I did not want a replacement, as I had no confidence that a replacement would work any better. Instead, I expected a full refund. However, instead of receiving a new, functioning product or a refund, I was sent an old, used, non-functional product, which is both unacceptable and disrespectful.

I am not seeking a favor but rather a resolution to this issue. I request an immediate refund of the full purchase price. Additionally, I believe compensation for the inconvenience and distress caused is warranted.

Please address this matter promptly and ensure that I receive a full refund along with compensation for the poor service and hassle experienced.

On 22nd august, 2024, i have given my atom 81 bluetooth earphones to repair as it was having a low sound on right earphone than left side under warranty claim. On 23rd they received the earphones. On 24th august they said they received the wrong product so they rejected my warranty claim. It will came back again. On 25th august i had received another one person's product which was wrong product. The delivery boy said that he will exchange the same after contacting the other person.in-between this he was saying i have some exam going on so i am not on duty. What's my fault in this. So, after some days on 2nd september, he said i am on your address kindly take your product, again such a irresponsible behavior as i was not on home i send another person, he takes the product from the same delivery guy, and i ask him to send me the photos. Again, it was wrong product, it was someone's wired earphones and defected too. Such a bad service from them. He asks me the photo of my original atom 81. I sent him through the amazon orders on the same date. Now, days gone it is 12th september which is today i call him to know my status, but his number says it is not in service. I felt cheated, disheartened. I am seeking for quick help now from boat. Their service was bad, what can i do...
I am giving my ticket number here — 49111539. Delivery guy no (Rahul) -[protected]

Dear sir,

I have purchased This product from amazon. Due to one earpiece not working I have requested for warranty claim and they have arrenge a courier boy from bluedart who pickup the product. So as per schedule they pick up my product and after 5 days they send me update for my product my product is duplicate product and they show me a neck band picture. and they send me the duplicate product. That mean my original product is theft. I contacted to company and they told me I'm sending wrong Item. They don't do anything. Sir they are doing scam with me. Theft my Product. Please do the needful.