boAt Complaints & Reviews

I placed an warranty request on 4th December with token number #52426739 On 10th December the replacement shipped through delhivery with AWB #[protected] and the delivery date was 15th December and it didnt delivered on time and the item is still in Greater thane itself on 16th December they extended delivery date to 19th both boat and delhivery customer care is saying something already taught by reading the tracking page none of them helped

I ordered boAt earbuds recently product ( invoice attatched )
product name : boAt Airdopes 200+ carbon black
It was having some kind of issues so i claimed my warranty for the same having
Ticket number : 51903562
Name : Akriti Sharma
My ticket was accepted, after filling the whole form properly, the delivery person came and recieved my product, put them in a bag without package and seal and shipped it to...

Charging problem...

Im trying contact with customer service support because of after warrenty claim I got the replacement product and that product also defective and after that I try to claim warranty for that product I'm enabled to do that because missing serial number of product they not provided while time of replacement and the serial number not also printed on the product it's now 10, 12 day's I'm daily connect with customer service support and also on...

I have purchased boat partypal 200/208 70w rms speaker from amazon on dt. 19/10/2023, speaker was deliver on 25/10/2023, speaker is not working, please repair or replace this speaker.
I have complaint at karol bagh, but they have not respond us. My contact number is [protected].
My address is house no 885/25, chinyot colony, rohtak....

Recently, I have ordered boat airdopes supreme in sporty blue colour from Flipkart and had issues with the product within a month. So I had raised the warranty claim for it as it had 1 year of warranty. After rejecting the pick up four times without even contacting me, finally my product got picked up by @bluedart courier on my 5th attempt and 3rd warranty claim against the boat ID — 50793066 and bluedart tracking ID [protected].br...

Dear Sir/Madam,

I am writing to express my disappointment with the BoAt Power Bank I purchased in 16 july 2024. The device stopped working just two month after purchase, despite proper usage.

On 23/09/2024 I contacted BoAt's customer care helpline number-[protected] to report the issue. Unfortunately, I received no response or resolution from boat power bank officials.

Details:

-...

I, Rahul, purchased a pair of boAt Immortal 121 earbuds in June 2024. Unfortunately, the product stopped functioning properly, and I submitted a warranty claim under ticket ID 49811549.Despite several communications over the past 25 days, the company has failed to provide a satisfactory resolution. The company acknowledged that my original product was out of stock and offered me inferior models as replacements, including refurbished options...

Brand :- boat
Commodity:- wireless earphone
Product code:- boat airpodes 131
Manufactured by:- Califonix tech and manufacturing Pvt Ltd
Manufacture:- May 2024

Purchase:- August 2024
Defect:- left side of air podes not working. No sound audible...

I am writing to express my deep dissatisfaction with the recent experience I’ve had with Boat company. I received a boAt WCD 20W PD Wall Charger product that was not only defective from the start but was replaced with a used, dirty item rather than a new one, despite my explicit request for a refund.

I initially contacted customer case because the product was non-functional on day one. I clearly stated that I did not want a replacement, as I had no confidence that a replacement would work any better. Instead, I expected a full refund. However, instead of receiving a new, functioning product or a refund, I was sent an old, used, non-functional product, which is both unacceptable and disrespectful.

I am not seeking a favor but rather a resolution to this issue. I request an immediate refund of the full purchase price. Additionally, I believe compensation for the inconvenience and distress caused is warranted.

Please address this matter promptly and ensure that I receive a full refund along with compensation for the poor service and hassle experienced.

On 22nd august, 2024, i have given my atom 81 bluetooth earphones to repair as it was having a low sound on right earphone than left side under warranty claim. On 23rd they received the earphones. On 24th august they said they received the wrong product so they rejected my warranty claim. It will came back again. On 25th august i had received another one person's product which was wrong product. The delivery boy said that he will exchange the same after contacting the other person.in-between this he was saying i have some exam going on so i am not on duty. What's my fault in this. So, after some days on 2nd september, he said i am on your address kindly take your product, again such a irresponsible behavior as i was not on home i send another person, he takes the product from the same delivery guy, and i ask him to send me the photos. Again, it was wrong product, it was someone's wired earphones and defected too. Such a bad service from them. He asks me the photo of my original atom 81. I sent him through the amazon orders on the same date. Now, days gone it is 12th september which is today i call him to know my status, but his number says it is not in service. I felt cheated, disheartened. I am seeking for quick help now from boat. Their service was bad, what can i do...
I am giving my ticket number here — 49111539. Delivery guy no (Rahul) -[protected]

Dear sir,

I have purchased This product from amazon. Due to one earpiece not working I have requested for warranty claim and they have arrenge a courier boy from bluedart who pickup the product. So as per schedule they pick up my product and after 5 days they send me update for my product my product is duplicate product and they show me a neck band picture. and they send me the duplicate product. That mean my original product...

Warrenty ticket NO.[protected]
AWB NO.[protected]
On August 17, 2024, I initiated the warranty claim process. The original product was picked up by Bluedart on August 18, 2024. As a replacement, a boAt Nirvana ION ANC was scheduled for delivery.
On August 25, 2024, I received a box via Xpressbees delivery. However, upon opening the package, I discovered the product was missing.
I immediately contacted the...

I purchased Red gear Shadow Blade keyboard last year in Oct month from Amazon but the product start giving trouble in mid of May month. later on when I submit warranty claim with Boat, they sent me a cheap 500 Rs keyboard as replacement product against Rs 2500 keyboard without my consent. When I call their customer care multiple times, first they assured me that they have escalated this issued to Backend team, when after 2-3 calls within a week, their backend team denied my claim without giving me any reason for rejection.
From this experience, Now I am dame sure that Mr. Aman Gupta is playing with Indian customer sentiments, buying cheap Chinese products and rebranding them with Made in India logo. that's all he did since day one.

My suggestion to Aman Gupta, please spend some money in after sale support for these rebranded product to run your business in long run.

I ordered a boat product on 16 June and they showed on their website that it will deliver on 19th June but on 19th June they give me a msg that your product is delayed and it will deliver on 21 June so I think it's okay but on 21st I get a msg again that your product is delayed and it will come on 23 then I contacted customer care and they sucks the worst customer care service I have ever experienced and I wrote an email to them but they did not give me a good response and this continues till today on 3rd July after 18 days of ordering my product still not delivered.

The right side of my boat Airdopes Alpha Jet Black is not working. I have complained twice. The second time also I got a defective product and now I am being asked to complain again after 120 days. The same issue occurred Even after replacement. They told me that my product is working and reject my claim. I am still facing the same issue and sound quality is also bad...

I bought boat sound bar 3 years before. Its got repaired .Now i am not able to service it as well as make complaint registration in boat website.

They given service centres are not ready to taken my soundbar product to service.

i don't know where to service.

It was worst experience which i had so far

I have ordered airpod Boat Airdropes161 in Flipkart.Till last month, it was working properly but now sometimes earpods are not charging, over heating issue, Bluetooth connectivity problem also.So, I booked for warranty in your site.My ticket id is 45401651.Before handing over the product to the delivery partner, he checked the airpod nothing was damaged.But now the service centre has sent me a message that my airpod was damaged, so they didn't...

I have ordered an product [ boat nirvana 751 anc ] from the boat website.My order number is 6381368. It was placed on 31st of march. The extimated date of delivery mention is 2nd april. But, now its 3 april. Still there is no update on the order. It is not yet dispached. Please give some valid and proper reason. We just need a proper support from the team of boat. Even we can't even contact the customer service.

I am writing to bring to your attention an urgent issue I am experiencing with boAt TWS Airdopes 441 RTL Wireless Earbuds I purchased from boAt.
One year back, I purchased one Wireless Earbuds, which I have been using for both personal and professional purposes. However, I regret to inform you that I am encountering significant issues with the headset. Specifically, the charging case is not working properly and the charging functionality...