boAt Complaints & Reviews

The head band of the headset got loose and not getting fit in head...

I have purchased Bluetooth sound bar model no aavante bar 3500 vide invoice no FAN4GF[protected] and order ID is OD[protected] from flip cart on dated 25/08/2024.
all of sudden speaker got power supply problem display was missing. so I registered complaint no (CASE ID-IMRB-5TFVJ5-ELSYJN-CHU6) via boat customer care and they took a long time to only send technician name at home to check only actual condition.in between couple...

Paid 300 rupees for a braided 'quality' cable that died before 240 charges. No rough usage. Always plugged in and out like a surgeon.
This company shouldn't get an IPO. Founder should be jailed for defrauding people with fake brand tag. I'll be against this company forever. Even 500cr won't change my mind....

I placed an order (Order Number: 7660739
Order Date: 19/02/2025)for boAt Bassheads 104 | Wired Earphones on 19th February 2025 from boAt’s official website. Due to an issue, I attempted to cancel the order, but there was no option available in the “My Orders” section. I immediately contacted boAt’s customer support, and they instructed me to refuse the delivery to get a refund.

I followed their instructions and...

Dear Madam/Sir,

I am writing to express my extreme dissatisfaction with the product I purchased from Boat, namely the Airdopes 311, and the utterly disappointing service I received from your company and authorized service center.

I purchased the Airdopes 311 with high expectations, but upon unboxing the product, I discovered that it was damaged. I immediately informed your customer service team regarding the...

I ordered smart watch on 6th jan i received the order on 11th jan same day raised a complaint empty box received after i got a mail on 17th jan request rejected

Complaint Details:
I purchased Airdopes Hype Opal Black From boAt on [04 January 2024]. Unfortunately, the product developed a fault, and I claimed a replacement under warranty. Since the original product was out of stock, I was provided with an alternate product as a replacement.

The replacement product also became faulty, prompting me to file another warranty claim. However, my claim was rejected with the reason that...

I placed an warranty request on 4th December with token number #52426739 On 10th December the replacement shipped through delhivery with AWB #[protected] and the delivery date was 15th December and it didnt delivered on time and the item is still in Greater thane itself on 16th December they extended delivery date to 19th both boat and delhivery customer care is saying something already taught by reading the tracking page none of them helped

Recently, I have ordered boat airdopes supreme in sporty blue colour from Flipkart and had issues with the product within a month. So I had raised the warranty claim for it as it had 1 year of warranty. After rejecting the pick up four times without even contacting me, finally my product got picked up by @bluedart courier on my 5th attempt and 3rd warranty claim against the boat ID — 50793066 and bluedart tracking ID [protected].br...

Dear Sir/Madam,

I am writing to express my disappointment with the BoAt Power Bank I purchased in 16 july 2024. The device stopped working just two month after purchase, despite proper usage.

On 23/09/2024 I contacted BoAt's customer care helpline number-[protected] to report the issue. Unfortunately, I received no response or resolution from boat power bank officials.

Details:

-...

I, Rahul, purchased a pair of boAt Immortal 121 earbuds in June 2024. Unfortunately, the product stopped functioning properly, and I submitted a warranty claim under ticket ID 49811549.Despite several communications over the past 25 days, the company has failed to provide a satisfactory resolution. The company acknowledged that my original product was out of stock and offered me inferior models as replacements, including refurbished options...

Brand :- boat
Commodity:- wireless earphone
Product code:- boat airpodes 131
Manufactured by:- Califonix tech and manufacturing Pvt Ltd
Manufacture:- May 2024

Purchase:- August 2024
Defect:- left side of air podes not working. No sound audible...

I am writing to express my deep dissatisfaction with the recent experience I’ve had with Boat company. I received a boAt WCD 20W PD Wall Charger product that was not only defective from the start but was replaced with a used, dirty item rather than a new one, despite my explicit request for a refund.

I initially contacted customer case because the product was non-functional on day one. I clearly stated that I did not want a replacement, as I had no confidence that a replacement would work any better. Instead, I expected a full refund. However, instead of receiving a new, functioning product or a refund, I was sent an old, used, non-functional product, which is both unacceptable and disrespectful.

I am not seeking a favor but rather a resolution to this issue. I request an immediate refund of the full purchase price. Additionally, I believe compensation for the inconvenience and distress caused is warranted.

Please address this matter promptly and ensure that I receive a full refund along with compensation for the poor service and hassle experienced.

On 22nd august, 2024, i have given my atom 81 bluetooth earphones to repair as it was having a low sound on right earphone than left side under warranty claim. On 23rd they received the earphones. On 24th august they said they received the wrong product so they rejected my warranty claim. It will came back again. On 25th august i had received another one person's product which was wrong product. The delivery boy said that he will exchange the same after contacting the other person.in-between this he was saying i have some exam going on so i am not on duty. What's my fault in this. So, after some days on 2nd september, he said i am on your address kindly take your product, again such a irresponsible behavior as i was not on home i send another person, he takes the product from the same delivery guy, and i ask him to send me the photos. Again, it was wrong product, it was someone's wired earphones and defected too. Such a bad service from them. He asks me the photo of my original atom 81. I sent him through the amazon orders on the same date. Now, days gone it is 12th september which is today i call him to know my status, but his number says it is not in service. I felt cheated, disheartened. I am seeking for quick help now from boat. Their service was bad, what can i do...
I am giving my ticket number here — 49111539. Delivery guy no (Rahul) -[protected]

I purchased Red gear Shadow Blade keyboard last year in Oct month from Amazon but the product start giving trouble in mid of May month. later on when I submit warranty claim with Boat, they sent me a cheap 500 Rs keyboard as replacement product against Rs 2500 keyboard without my consent. When I call their customer care multiple times, first they assured me that they have escalated this issued to Backend team, when after 2-3 calls within a week, their backend team denied my claim without giving me any reason for rejection.
From this experience, Now I am dame sure that Mr. Aman Gupta is playing with Indian customer sentiments, buying cheap Chinese products and rebranding them with Made in India logo. that's all he did since day one.

My suggestion to Aman Gupta, please spend some money in after sale support for these rebranded product to run your business in long run.

I ordered a boat product on 16 June and they showed on their website that it will deliver on 19th June but on 19th June they give me a msg that your product is delayed and it will deliver on 21 June so I think it's okay but on 21st I get a msg again that your product is delayed and it will come on 23 then I contacted customer care and they sucks the worst customer care service I have ever experienced and I wrote an email to them but they did not give me a good response and this continues till today on 3rd July after 18 days of ordering my product still not delivered.

The right side of my boat Airdopes Alpha Jet Black is not working. I have complained twice. The second time also I got a defective product and now I am being asked to complain again after 120 days. The same issue occurred Even after replacement. They told me that my product is working and reject my claim. I am still facing the same issue and sound quality is also bad...

I bought boat sound bar 3 years before. Its got repaired .Now i am not able to service it as well as make complaint registration in boat website.

They given service centres are not ready to taken my soundbar product to service.

i don't know where to service.

It was worst experience which i had so far

I have ordered airpod Boat Airdropes161 in Flipkart.Till last month, it was working properly but now sometimes earpods are not charging, over heating issue, Bluetooth connectivity problem also.So, I booked for warranty in your site.My ticket id is 45401651.Before handing over the product to the delivery partner, he checked the airpod nothing was damaged.But now the service centre has sent me a message that my airpod was damaged, so they didn't...

I have ordered an product [ boat nirvana 751 anc ] from the boat website.My order number is 6381368. It was placed on 31st of march. The extimated date of delivery mention is 2nd april. But, now its 3 april. Still there is no update on the order. It is not yet dispached. Please give some valid and proper reason. We just need a proper support from the team of boat. Even we can't even contact the customer service.