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boAt Complaints & Reviews

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Updated: Jan 12, 2026

Complaints 5773

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Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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boAt reviews & complaints page 2

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My boAt Rockerz 255 Pro+ was giving trouble after just a month. The music kept breaking and even a slight increase in volume made it sound all cranky. I was honestly so upset because they were new and I enjoyed listening to songs while wearing them. Luckily they were still under warranty, so I went to the boAt official website, filled out my details, and the claim got approved fast. Within three days, I received a new headset and touchwood,...

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I bought the boAt Chrome Horizon in May 2025 but didn’t use it much as I was out of station. When I came back and finally tried it, I noticed I couldn’t hear anything during calls. I thought the watch was faulty. I called customer support but couldn’t connect to an agent the first time. I tried again and luckily got through.
I told them about the problem. They asked me to reset the watch, but that didn’t help. Then they told...

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I’m happy with how fast boAt handled my warranty claim this time. I bought this boAt Storm Infinity, this year. The mic was not working properly, it had some glitch, so I raised a request through their website. Within a day, they arranged a pickup from my home, and in less than a week I had the replacement. The watch is really good with a 15-day battery, Bluetooth calling, IP68 rating, and detailed health tracking. The packaging looked...

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I have boAt Airdopes Plus 311. I got it as a gift from my sister. I do not understand technical things much but I had an issue with one side of the airdopes not working. My sister purchased it through Amazon. The delivery was quick and I liked the packaging, it was premium. I used it for like 2 months and then suddenly I noticed the right buds had some issue. I went to their website to raise a complaint but noticed they had a troubleshooting...

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My boAt headphones started giving mic issues after a few months. People on calls kept saying my voice was too low or breaking, and I thought the product had glitch. I remembered seeing many mixed reviews online about boAt service, so I wasn’t very hopeful. I raised a complaint through their website anyway.

To my surprise, the process was quite simple. They just asked for invoice copy and a short video showing the problem....

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My boAt Stone speaker was not charging properly and I thought the battery had gone weak. I called customer support and kept telling them it must be a battery issue. They asked me to try with another cable once. I didn’t listen at first but later I tried and it worked. The speaker is charging fine now and sound is still as good as before with clear bass and long backup....

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I got boAt Airdopes Supreme last year and just paired them straight to my phone. The appearance is very good and looks classy. But whenever I played songs, they kept pausing on their own, even with a slight touch on the bud.I thought it was some defect. I called customer care, they told me I have to download the boAt Hearables app. I did it and after installing, I switched off that in-ear detection thing and the pausing stopped. It worked...

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I bought boAt Rockerz neckband 7 months ago from Amazon. Performance and features are good. The voice was clear and I was happy with it. A few days ago I faced an issue with its charging. I don’t know how but it suddenly stopped charging properly. I had 1 year of warranty with the product so I contacted boAt customer support. They heard my problem and guided me to a nearby service centre. They repaired it the same day without any extra...

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I ordered boAt Lunar Vista from boAt official website last year. I liked it lookwise and features were also nice. But its heart rate sensor seemed faulty when I used it during my workout. The readings were not correct, sometimes it was showing 50, sometimes even less. I even compared them with my brother’s watch to be sure and my watch had some visible issues.

Everything else was working perfectly so I went to the service...

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I’ve been using boAt products since my college days back in 2017, so I’ve seen how their service has changed over time. Earlier, if something went wrong, I had to visit the service centre and then wait for weeks to get anything done.

This time, I tried their online warranty claim, and it was a completely different experience. I raised the request on their website, they picked up the product from my home, and within a week...

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I have bought boAt 2025 launch Airdops plus 311 through amazon on 2 september and it was delivered on 5 september. Those were working fine two weeks but after that left piece of airpods stopped working. I have tried everything to make them work but it is still not working. I want boAt company to replace them as soon as possible or fix them. From amazon it was sold by Clicktech Retail Private Ltd. The problem is for both airpods not one....

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Sir/Madam,

This is to put you on notice that my wife purchased a boAt Storm Infinity Smart Watch Active Black (Model WA0013, Serial No. MJA06687734, Bill No. UGN-F-SIDA1476 dated 07/09/2025 from Vijay Sales) which is under warranty. The watch has failed to charge and remains unusable despite repeated visits to your authorized dealer and attempts to contact customer care.
You are hereby called upon to register my complaint...

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Address: Col MK Sharma, A1006, Ahiana Geenwood , Jagatpura, Jaipur 302017

I purchased wired earphones from Amazon having 2m length. These became non functional within 2 months. I again purchased 1.5m long one but these too became non functional in 3 months. Now these are lying with me . I want to send them for your analysis to find out the reasons so that these can be improved for future products....

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Bass headset 100 black left headset stopped working, product bought on 22nd May 2025, logged a complaint on 12th Aug to claim warranty upon ticket id[protected]. It got closed based on a false statement that there was a invoice date mismatch, clarified with the customer support team found it was their system glitch and they will resolve it in 24-48hours however it has been more than 10days and no call received from the escalation team, Have been following up with them and every time I am asked to wait for 24-48hours. I have also highlighted about their pathetic customer service support on social media but no response received.

boAt customer support has been notified about the posted complaint.

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One day, I randomly compared the SpO2 readings on my Valour smartwatch with my oximeter and they did not match. I was disappointed as I thought I could rely on this so I raised a complaint and the customer team followed up with a firmware update.

Fortunately, post-update, the readings are consistent and accurate. The team also informed me that the product has lab tests certifications now so no need to worry. Just keep updating and follow the setup properly.

boAt customer support has been notified about the posted complaint.

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I bought new headphones around three months ago. The sound quality was great with Dolby Audio, and the overall feel was premium. But soon, I noticed they kept disconnecting randomly. I contacted boAt's support team, and they first guided me through a reset and update. When that didn’t work, they quickly acknowledged the issue and processed my warranty claim without any delay. The replacement was delivered within a week. Now everything...

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My package arrived without the charging cable inside. I was pretty annoyed and contacted their customer support to check if anything could be done. And they did. I sent them a picture with the order details, and they quickly handled the mistake. The missing cable was sent to me without any extra charges. This is the first time I saw a brand actually helping and not making excuses.
At first, my impatience made me think it would go nowhere, but thankfully, the issue was sorted properly and on time.

boAt customer support has been notified about the posted complaint.

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My earphones were showing as delivered but I did not receive anything. I got worried and contacted the customer support. It took time to reach them but they tracked it and arranged a delivery again.
It took longer than expected but I got my order in the end so that is the important factor. It came properly in a sealed box and with a contents list inside. I have bought boAt products in the past but they have made the branding premium...

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I tried to order boAt Airdopes from the official website. At first, I made payment with my credit card and the amount got debited but the order was not placed. I tried to contact the support team who told me to wait a few days but still I did not receive money. Then I reached out again and this time, I got a quick response and they immediately made a refund. They even placed a new order for me and I got it in 2 days. The service has improved...

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I ordered a boat rockerz 255 ANC through boat india website on January, it wasnt delivered yet. i tried 3 times to repeat delivery. at the date of delivery there were messages from boat WhatsApp bot but never received a call from the delivery. i got a mail from boat and when i replied to the mail... it was showing the receiver mail(boat india ) is full, they cant receive mail.after 3 attempts i got a mail again stating that i will receive...

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