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boAt Complaints & Reviews

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Updated: Apr 8, 2026

Complaints 5807

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426

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Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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boAt reviews & complaints page 2

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I am sharing this because I assumed the product was damaged. My earbuds and case fell from my desk onto a hard floor around the 3-month and sound started feeling slightly uneven for a day. I called customer support to understand and they told me to reset and check for some time. Surprisingly, the sound balanced out again and there was no permanent distortion. Itâ€™s been over 8 months now with daily use and no further issues. I was quite...

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I use boat Lunar Vista daily for walks and basic tracking. Around the 5th month, I noticed the heart rate reading sometimes looked off. I visited the service centre expecting a replacement discussion. Instead, they checked the watch physically, updated the software, and explained how tight the strap placement affects readings. Since then, readings have been stable. Itâ€™s been over a year of regular wear now and the watch is working...

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My Brother gifted me Boat PartyPal 390, which we used mostly during weekend get-togethers. One evening, it started switching off automatically when the volume was pushed for longer sessions. I was like ab toh ho gya iska but my brother still applied for a warranty through the website. Reading the reviews, I thought it's gonna take forever or might even get rejected but our experience was the opposite. They sent us a new speaker in 8 days....

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Address: Plot No. 60, 11 No Bus Stand, Ganesh Vihar & Shankar Vihar Extension, Near Agastya Hospital, Banar Road, Jaipur, Rajasthan 302012

Hello Consumer Team,

I have bought BoAt nirvana ION ANC pro 120 hours model from Bigbasket from a start 15 days it was malfunctioning & poor battery backup & sound disturbance multiple issue face in this earbud so tried to return but Bigbasket denied to take return they suggested to check with boat service center, so i have raised complaint in Boat service center but still I've not received support from BoAt till last one...

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I was looking for good performance earbuds, and after some research, I found the boAt Nirvana Ion had all the features I wanted within my budget. When it arrived, it felt really premium. It worked well for a few months, but then the case started showing wrong charge levels even with both buds inside. I messaged customer support on WhatsApp, they connected with me the same day, asked a few things nd confirmed it was a case fault, so they processed...

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I was using my boat Airdopes 131 Elite ANC on a trip but after I came back, the noise cancellation on the right bud felt much weaker. I instantly applied for a warranty on Boat website as I heard these things take time. Surprisingly, the claim was approved after basic checks and pickup was scheduled with tracking details shared upfront. The replacement I received was a sealed unit, not refurbished jaisa maine suna tha. It's been a few weeks...

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I thought my boat airdopes 181 pro earbuds were faulty because the mic wasnâ€™t working on my laptop during the Gmeet or Zoom meeting. Sound was coming through, but my voice wasnâ€™t. I was not very sure about contacting support cuz I read mixed reviews, but still gave it a try.The executive first asked me to connect the earbuds to my phone and make a quick call. The mic worked fine there, so he confirmed the earbuds werenâ€™t...

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I was using boat Rockerz 460 for a few months, it was working really well initially but after an update, the headphones started disconnecting.
I had no knowledge about this issue so I called customer support. He said that it was a compatibility issue, not a hardware fault.I was asked to reset the headphones, clear old Bluetooth connections, and adjust battery optimization settings on my phone. After that, the disconnect issue stopped...

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I bought boat rockerz 400 from Amazon. 3 months later the right side speaker made weird sound. I registered warranty online but they asked to visit nearest service center. I thought they will reject it giving reasons but guy checked and said â€œmanufacturing defectâ€ so replaced whole piece. New unit working fine. Process was faster than expected....

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Address: Pune

Most importantly, the company doesn't believe in getting contacted by customer. in every support links they have deployed BOTs. Whether it is chat or phone.

Even their Grievance email grievance.[protected]@imaginemarketingindia.com is not working.

I understand Low Price = Low quality. But throwing customer off the cliff after they purchase a product is completely different strategy. It will not work for long term....

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I have Boat Aavante Bar 5400D and is soundbar ka subwoofer suddenly stopped working after around 6 months. I was honestly worried because I had read reviews about long warranty delays. I went to the service center near my place in Janakpuri, Delhi, thinking it might take days, but it was actually smooth. The staff checked everything on the spot, replaced the cable free of cost, tightened the port, and tested it right there. They fixed the...

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The outer box of my boat Aavante Bar 3200D was slightly crushed from one side and I freaked out. But andar soundbar properly packed tha with everything sealed and intact. It connected immediately and worked from day one. Good thing is at least packaging strong....

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My boat Airdopes Plus 311 one side would randomly disconnect in the middle of calls. It was quite annoying because I use them for work. I thought kharab ho gaya and prepared myself for a complaint. I called customer support who guided me and explained that my phone's Bluetooth had too many saved devices and asked me to clear the list and reset buds. I followed what he said and it stopped disconnecting. He waited till I tested everything and...

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I bought boat immortal 121 earbuds for gaming. For first few months it was perfect -low latency, great sound. Then left side stopped syncing one day. I messaged them nd they shared some reset instructions and a troubleshooting link. Tried it, and surprisingly it worked. I was thinking of returning it but issue got solved easily....

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Address: amity university Noida, sec 125, Noida, Uttar Pradesh, India 201301

I'm ARYAN, I'm about my airdopes163 which not charging the left earbud even though i replaced them once and again I facing the same problem regarding to this product please change this product if possible into higher quality product but I'm get tried after using this product in 5 months...so i need to replace or get upgrade product insist of this product, so resolve my problem as soon as possible.

date of incident 2.5 weeks...

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Address: Kolhapur

I noticed a small delay in audio while watching videos on my Boat Rockerz 551 ANC. I was using it for almost 1 year without any trouble, so I thought there was some internal issue. I contacted support just to check, and they asked me to update the firmware once. After doing that, the lag disappeared completely. I didnâ€™t know about this but now I keep updating every few months....

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Address: Nagpur

I bought boat Rockerz 400 headphone in 2020 â€¦it worked well for 4-5 years.. but recently it stopped connecting with my phone. It kept showing error so I thought Bluetooth chip gaya. My warranty period was over so I was like they will give not reply but they instantly connected me on call and walked me through some steps- forget device, clear Bluetooth cache, re-pair. It connected after that and is working fine without issues. I must...

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Address: Nashik

I bought Boat Rockerz 650 Pro especially for the dolby experience. It worked well for about 6 months but recently the sound on one side started cracking and I thought it was gone. I stopped using it for a while and went to the service centre in Lajpat Nagar to get it checked. The person there tested it, did a few basic fixes, and asked me to charge it fully once. After that, it surprisingly started working again. No idea what the actual problem...

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Address: Surat

We got the boAt Aavante Bar 3200D and the soundbar was working fine, but the remote suddenly stopped responding. I even changed the battery thinking woh problem hoga, but still nothing worked. After waiting two days, I finally mailed them. I had seen comments saying replacements take long, so thoda tension tha. But my claim got approved in 2 days and they replaced the remote within a week. They handled it well for me....

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Address: Delhi

I had a battery drain problem in my boAt Storm RTL Watch. Warranty claim karne ke liye I mailed them, and they asked for a small clip to verify the issue. I just recorded how the battery was dropping super fast even when I wasnâ€™t using anything heavy. Next day hi confirmation mail aa gaya. Within 10 days, I got a new replacement with the same colour strap. I had heard ki logon ko refurbished watch milti hai, but mine was totally brand...

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