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boAt Complaints & Reviews

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Updated: Apr 8, 2026

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Bad 😕 It seems that boAt has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

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boAt reviews & complaints page 4

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I had purchased a Redgear A-15 wired gaming mouse which started malfunctioning. I raised a warranty claim and sent the product to the service center. It has now been over 16 days since the product was delivered to the service station, but I have not received any resolution.

Instead, I keep getting automated updates stating that the A-15 mouse is out of stock. The only alternative Iâ€™ve been offered is a lower-specification...

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One day, I randomly compared the SpO2 readings on my Valour smartwatch with my oximeter and they did not match. I was disappointed as I thought I could rely on this so I raised a complaint and the customer team followed up with a firmware update.

Fortunately, post-update, the readings are consistent and accurate. The team also informed me that the product has lab tests certifications now so no need to worry. Just keep updating and follow the setup properly.

boAt customer support has been notified about the posted complaint.

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I bought new headphones around three months ago. The sound quality was great with Dolby Audio, and the overall feel was premium. But soon, I noticed they kept disconnecting randomly. I contacted boAt's support team, and they first guided me through a reset and update. When that didn’t work, they quickly acknowledged the issue and processed my warranty claim without any delay. The replacement was delivered within a week. Now everything...

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My package arrived without the charging cable inside. I was pretty annoyed and contacted their customer support to check if anything could be done. And they did. I sent them a picture with the order details, and they quickly handled the mistake. The missing cable was sent to me without any extra charges. This is the first time I saw a brand actually helping and not making excuses.
At first, my impatience made me think it would go nowhere, but thankfully, the issue was sorted properly and on time.

boAt customer support has been notified about the posted complaint.

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My earphones were showing as delivered but I did not receive anything. I got worried and contacted the customer support. It took time to reach them but they tracked it and arranged a delivery again.
It took longer than expected but I got my order in the end so that is the important factor. It came properly in a sealed box and with a contents list inside. I have bought boAt products in the past but they have made the branding premium...

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I tried to order boAt Airdopes from the official website. At first, I made payment with my credit card and the amount got debited but the order was not placed. I tried to contact the support team who told me to wait a few days but still I did not receive money. Then I reached out again and this time, I got a quick response and they immediately made a refund. They even placed a new order for me and I got it in 2 days. The service has improved...

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I ordered a boat rockerz 255 ANC through boat india website on January, it wasnt delivered yet. i tried 3 times to repeat delivery. at the date of delivery there were messages from boat WhatsApp bot but never received a call from the delivery. i got a mail from boat and when i replied to the mail... it was showing the receiver mail(boat india ) is full, they cant receive mail.after 3 attempts i got a mail again stating that i will receive...

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Complaint Description:
Iâ€™m writing to report a deeply disappointing and unresolved issue involving boAt earphones purchased from Amazon India.

ðŸ“¦ Purchase Details:
Order Date: 12th July 2025

Delivery Date: 15th July 2025

Issue: One side of the earphones was non-functional right out of the box

When I tried to initiate a return on Amazon, the return option...

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Address: C-255, 2nd Floor, Guru Gobind Industrial estate, Goregaon Mumbai Mumbai City District Maharashtra, India - 400063.

To Whom It May Concern,

Your recent denial of my warranty claim for [â€œThe poor battery back-up on my Model :- boat Rockerz 400 Headphones" (Color :- Black, On-The-Ear)] is completely unacceptable and in clear breach of your stated warranty terms.

I have fulfilled all necessary requirements, provided supporting original documentation, and made every reasonable effort to resolve this matter amicably. Your...

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Address: 81, 1st Floor, Daryaganj,

I have Rockerz 335 headphones, and there is no sound output from one earbud....

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Address: Delhi

I am writing to bring to your attention an issue with my recently purchased boAt earbuds. One of the earpieces is not working, and there is no sound output from it despite proper charging and pairing.

I have tried basic troubleshooting steps such as resetting the device, cleaning the earpiece, and reconnecting it multiple times, but the issue persists. This has significantly affected my user experience and I would like to request...

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Address: 168, SURAMANGALAM MAIN ROAD, NEAR NEURO FOUNDATION HOSPITAL, PALLAPATTI, 3 ROADS, SALEM - 636009.

No power om...

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Address: M 41, Jeganathan Orchid, Kelambakkam, Thaiyur, Chennai - 603103.

Hi Team, I've purchased the Boat Strom RTL Smart Watch, it was delivered on 6thJuly, i've charged the product more than a hour and day the product in ''NOT TURN ON'' it was fully dead.. so i would request to provide a replacement product for this issue.

Thank You,
Manikandan...

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I am filing this complaint against boAt (Imagine Marketing India Pvt. Ltd.) due to continuous warranty failure, poor product quality, and no proper resolution after multiple claims.

On June 2, 2024, I raised a warranty claim (Ticket ID:[protected] for my boAt Nirvana Nebula (Mystique Black) due to a charging issue.

Since the product was out of stock, they sent me an upgraded product â€“ Nirvana Zenith on...

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Address: 101,Jai Ram Apartment,behind Chamundeshwari pg, near vithal Mandhir road, airoli,sector-9,navi mumbai,400708

I have order the speaker not less than six months from Swiggy instant delivery platform, I have not been using it for the two days, later last day when I tried to connect and play some music it did not responding and but if keeps charging, the led was coming and but couldnâ€™t able to see pair option of the same device name is Stone Beam..
Kindly contact me for information required..
Help me with quicker and better resolution,...

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I gave my boat Airdopes for warranty claim but I received empty box when it was sent back to me. Tracking number:[protected]
Ticket id: 56936113...

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Address: W/o Jofy Joseph, Menachery House, Karumalloor , Manakkappady, North Paravur

The head band of the headset got loose and not getting fit in head...

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Address: Imagine Marketing D2C Lucknow Pickrr Technologies Private Limited, C/O Schenker India Pvt. Ltd. ,Khasra No. 486, Bhagwati Vanaspati (Old Dalda Factory

Website: Consumer court

I have order boat earbuds from boat website on 11 jan 2025 It was recieved to me on
15th Jan 2025 Since I used it 2 or 3 months But they have connectivity issue So I
made a request of repair on their warranty on 4 april 2025 And they pickup buds form
me on 10 april 2025. And the same will deliver to me on 18 april 2025. Once I opend
the box There was no earbuds also inner box was teared out. From then till now...

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I placed a prepaid order with boAt Lifestyle (Order ID: 7895824) on 18th April 2025. After waiting for over 12 days, the product is still not delivered.

I contacted boAt customer care several times. Every time, I was given false promises such as â€œthe product will arrive by eveningâ€ or â€œwait for tomorrow.â€ I even visited the logistics hub multiple times, and was clearly told that the product was never...

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Website: Boat

I had raised a 7-day replacement request for my boAt product under Order ID 7790671. The product was picked up by the courier around early March 2025. However, the replacement was later cancelled, and I never received the product back.

Despite this, I received a message on April 9, 2025 at 12:56 PM from boAt stating that their courier partner, XpressBees, will attempt to pick up the product again in 2â€“3 days. This is...

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