boAt Complaints & Reviews

I bought boat rockers 255 + wirless headphone in the month of july 2023 after few months one side headphone failed working. so we went to prabhadevi mumbai service center and we got it on 5th dec 2023 but now battery is not working now. this is not at all acceptable from such a brand

now i am fed up of boat headphone and dont want to replace again . i reuest you to please return my full amount which rs. 1500 / i will buy other co., headphone.

awaiting your reply.

Thanks,
HEMANT SAWANT
MOBILE: [protected]

Hello, I bought a boat Airdopes 131 a few months ago and it's Still in warranty. So one ear stopped working so I filed a complaint and they came to receive my airdope and now I got a message and a pic from them that my airdope is broken and giving me excuse for not repairing it. I have them in a very nice condition. Please help me.

I ordered Airdopes Sunburn edition Techno purple on 31st March 2023 (order id 4643982) which I cancelled the same day. On the same day, I received a message for refund initiaton. On 5th April 2023, I received another message of refund processed. But till date the refund amount has not been credited in my bank account

I ordered Airdopes 383 Sunburn edition- Techno purple(order 4643982) on 31st March 2023 from boAt official website which I subsequently cancelled the same day. I got one message regarding refund initiaton on the same day. And another message for refund process on 5th April 2023. But till date the refund has not been received in my bank account.

Received wrong product after warrenty claim.

I ordered boat Airdopes 141 pro cool grey on june 2023 but since it stopped working I placed an warranty claim. They were out of stock so they asked me to elect an upgraded product therefore I selected boat 141 active black but instead they sent me a defective wrong product which was similar to boat 141 and again I complained about the defective product so they raised a new ticket and took the product for replacement but now they turned the whole situation against me by saying I sent them a wrong product whereas they were the ones to send me that product. I sent the exact product they gave me which was defective now they’re telling me they can’t do anything and to prove myself. This is ridiculous and pathetic behaviour. How can you blame me for this. I want replacement this is beyond ridiculous. Wasting my time and also charging wrongly. My ticket no is 41072052

I bought boat Airdopes 141 pro cool grey on june 2023 but since it stopped working I placed a replacement order. They offered me an upgrade to Airdopes 141 active black since Airdopes 141 pro was out of stock. But when the product was delivered it was different product and that too defective. I lodged a complaint against it. They took the product and turned the whole situation against me claiming that I sent them the wrong product whereas they were the ones who sent me the product. They rejected my warranty and sending me back the defective product which was sent by them only. This is pathetic. Stop looting people like this. How can you blame me for your own mistake. And now they’re telling me they can’t do anything about this and they’re asking me to prove myself whereas they were the ones to send wrong product. Ticket no 41072052

What the ### is going On...
Are You Cheeting me...
I already Said That The Problem Need O[censored]rgent Until Not Get My Repaired Product...The Courier Partner Also Worst And They Not Delivered And NO Contact Me
Now, showing Their website Is Return the Product
The delivery is not Attended, but Why You Return the Product.
Give A Explanation About The Problem in Consumer Court
I want To Raise A Complaint now...
Worst Helpline
I Dont Recommend Boat(imagine Marketing)...
Very Worst Service Or Helpline...

My Ticket No : 40096049
Delhivery tracking number[protected]
Give A Explanation in 2hrs...
Immediately

I purchased Boat Wave Flex Connect with 1.83HD display Bluetooth Calling Watch from Flipkart order Id-OD[protected] value Rs 1, 499.00dated 28/5/2023.
It was delivered having Invoice Number FAGOPY[protected].
After few days working its stop working properly .The sleeping sensor was not working.
Complain No[protected] Dated 20/7/2023,[protected]
12/08/2023,[protected]/08/2023,[protected]/09/2023,[protected]
04/10/2023,[protected]/11/2023 raised today. Every time they returning the watch by saying its ok without resolving the issue . But after last complain no[protected] they are not recurring my watch by saying that w found suspicious activities. In fact they are not resolving the issue as wells not providing the replacement.
Requesting many times but they are not responding also.
Please help me for getting my watch or refund the amount

I bought a boat Rockerz 111 neckband and it's not working properly. The automatic on off function in the bank is not working. I want the refund or another product but the company is denying for that.

The lock that holds the strap pin in the case just chipped off, I was wearing the watch when this happened luckily I was sitting so the watch did not drop down.
Complaint # 40703745, then I called in to explain the problem as the watch is just 3 months old, the lady just kept saying sorry its a damage we can't replace she just refused to understand the issue.
this is blatant robbery, its just pure theft, the plastic quality is very poor, as it just chipped of. (see the picture)
there is no issue with the working of the watch. It's just the build quality of the plastic not strong enough.
boAT has just chewed my money 1500/- SHAME.

On 1st Oct 2023, the case got registered, on 4th the product was picked up from my location with an promise from Boat end that once the defective product reach its warehouse, after checking my replacement will be issued.

On 12th Oct the defective product reached its ware house. I waited for few days and on 19th I called up the customer care number and received the response that I should wait for 24-48 Hours and I will receive an update.

Today is 31st Oct and same thing is falling in loop and I am yet to hear from Boat about the status of my replacement product. Every time I call after 48 hours, I am again asked to wait for 48 hours as said to me that backend team working on the same.

Who is this backend team and why I am not getting the replacement product. No one contacting me and letting me know the status of replacement product. They are cheating customer. Kindly let me know the status of my replacement asap

Dear Sir,
This is the worst experience in online shopping ever. I ordered Combo offer-2 Units Of Boat Rockerz 255 Pro bluetooth headset on COD. But when I unboxed the product I was shocked. I received Pitbull Neo wireless headphones. Please do the needful to return this product and refund my money.

I have raised complaint for my defective product under warranty, they picked up my product for warranty replacement on 03 Oct 2023 and after 07 oct 2023 there's no update from boat team, I reached out their social media platform (photos attached) several times also called customer care but every time, they said we have escalated your issues still my issue not resolved.
Kindly refund my money or replace my product at earliest....

Hello Boat,

I have purchase a wave flex connect active black watch in last month. I have facing issue in charging and raise complaint against charging in boat vide ref no 39912717 boat has confirming me the charging is working fine and we are returning same product after 3 days i have received courier with Delhivery and i have received wrong product its a local dead watch and now my complaint has been closed and i am unable raise again the same complaint.

Attaching box photo and video for your reference please check and take a necessary action against the same.

I have registered the warranty claim for two different products from boAt website for one product having the ticket number 40030581 is processed and replacement is done while the other product having ticket number 40032058 is rejected saying that the wrong item received but the item they are showing is not this product but the one which I sent along with this item.There is miscommunication and the two products and mistakenly interchanged...

I have ordered(prepaid) an earbuds from boat website on 28th December 2021 but the order was not dispatched only. I have contacted the customer care several times but till now I have neither received the product nor received the refund. Now I want my money back.
Order ID - 1291400
Amount Paid - 849

My boat 161 pro remained on even after putting it in the charging case.Also right side was not properly worked and so that I've complained and requested for replacement.Courier agent picked up my product on 13 October in good condition.but after it reached boat service center, it gets damaged. I've send it in proper condition and without any damage, but during transit it was damaged.Now boAt company rejected my claim.Even there is no any mistake or damage from myside, I've suffered the loss.
Please help me.

I was brought Boat Airdopes 381 in October 2021 from Flipkart. Now it gives me many problems so, i went to the boats authoriesed service Centre r in hyderabd here is its Complete address :
LOTUS TECHNOLOGIES, 1St Floor, 5-9-88/4/A, Aak Complex, Fatehmaidan, Abids, Opp Klk Building, Hyderabad, Telangana, 500001.
They refused me for repairing my boats Airdopes 381 device. how can they refused to reapir? I am very frustraited because we spend thousands of rupees on it. so kindly help me

I have purachsed the said item by Amazon on 27 July 2023 having 02 year warrenty but after some days it stop working. Replace the product as it is under warrenty period.