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boAt Complaints & Reviews

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Last updated Dec 1, 2023
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boAt reviews & complaints page 4

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V
from Powai, Maharashtra
Jul 27, 2023
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Boat company rejected my warranty claim because of there fault, I send different product but in testing different product show how can it's possible and courier partner also take so much time to travel . Ticket number[protected],
@RockWithboAt

@amangupta0303
boat fraud
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    E
    esteemedyash
    Jul 25, 2023
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    On 21th julyy boat airdopes 141 are being checked by company and they got damaged as in result so they've initiated the replacement they're saying "Replaced Product order is been generated and will be shipped within 5 business days." But there's no update it's been 4 days i need earbuds very urgently because I've so many work to do because I'm student and there's no extra earphones to me. So please dispatch my exchanged item very soon.
    +1 photos
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      S
      Shrivastava Anshu
      Jul 25, 2023
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      Hi team,
      I have bought boAt Airdopes 131 on 13 Jan 2023 and after 6 months one side of airbuds stopped working. I have raised warranty claim on 19 July 2023. Today on 25 july 2023 they rejected my warranty claim saying the product is damaged. I have sent my airdopes in a very well condition, even courier partner also inspected and then after inspection i have packed it in a small box as per the instructions.
      Now they are saying the product is damaged, how can it be damaged when the courier partner also checked it.
      Please execute proper investigation on this, i have sent the product in a well condition.
      They have now damaged my product and rejected the claim so that i can not claim the warranty.

      Please look into this. Please investigate it properly and check it with courier partner also.

      Thanks
      Anshu
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        H
        Harshal Tandekar
        from Indore, Madhya Pradesh
        Jul 24, 2023
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        I had ordered Boat nirvana 525 ANC neck band worth 2684 rs . And its been 14 days since there payment processing message, whenever I call customer care it says switch off, and when mailed them 4 times same reply was sent to me . Please help me
        +1 photos
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          V
          Vanita rajput 06
          from Mandi, Himachal Pradesh
          Jul 23, 2023
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          Address:Jeori
          Website:Boat lifestyle

          I cancelled my product today. But I haven't received my money back.
          Order number-5118137
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            V
            Vanita rajput 06
            from Mandi, Himachal Pradesh
            Jul 22, 2023
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            Address:Jeori

            Order number-5118137
            Sir, I had ordered the product on 9 th july and i haven't received it yet please cancel my order and refund my money
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              S
              Sunayana mohanty
              from Nayagarh, Odisha
              Jul 22, 2023
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              Address:C/o-Nayagarh,at/po/ps-itamati,dist-Nayagarh,Pin-752068,Odisha
              Website:[email protected]

              Boat airdrops 161 bluetooth headset is proply not working right side earbud not clearsound
              +2 photos
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                G
                GEETA NAG
                Jul 18, 2023
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                Address:REHABARI AK AZAD ROAD HOUSE NO 66 BASANTI ENCLAVE GUWAHATI KAMRUP METRO

                I bought this product offline after few days left side can't listen through earphone
                +1 photos
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                  A
                  Amansaroch
                  Jul 17, 2023
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                  I ordered an boat nirvana on 14 july from boat official website and this order is prepaid .On 17 july i received a box by the delhivery delivery boy
                  but after i opened the box the i saw my product is missing then i called the delivery boy and he said i can't do anything about this do complaint to boat so i called the boat helpline number on same day they said click some photograph and make video of empty box and mailed it on [protected]@imaginemarketingindia.Com
                  i do the same then they asked me for to wait 6-7 days for investigation but they didn't solve my problem and didn't respond to my mails
                  i am very frustrated and disappointed form this incident
                  please solve my problem asap
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                    A
                    Amansaroch
                    Jul 17, 2023
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                    As per ticket no. 35316934 I file a warrenty request for boat rockerz 255 pro + but by the boat team
                    No response from boat
                    No response from their mail
                    On call they tell me your product is try to pick but at that time you unavailable .
                    I got no call, no mail for pick up very pathetic service
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                      S
                      Sonukumar2023
                      from Patna, Bihar
                      Jul 17, 2023
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                      Very third class customer support and product. I purchase airdopes 141 on march 2023. within two months cross i have send replacement 2 times. all replacements takes 15 days time. still i am waiting my second replacement. already approved my replacement on 13 july. still no dispatch my device from imagine marketing india private limited. it's very bad service and product. don't buy any product from this company. be aware before buy any product from this company. and u mail me mail with false tracking id.
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                        L
                        lokesh25
                        Jul 16, 2023
                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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                        Resolved
                        The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                        My boat rockerz 255 pro+ stopped functioning and I raised a ticket for warranty claim. The process went smoothly. The problem is that the product that I received is not the original boat rockerz 255 pro + but a downgrade version of it boat rockerz 255 pro. Which may not sound same but has huge features different. it's battery backup is also very low as compared to boat rockerz pro plus. Please help me
                        Jul 17, 2023
                        Complaint marked as Resolved 
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                          S
                          Swetha harinath
                          Jul 15, 2023
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                          What kind of pathetic service you guys provide .iam genuinely saying the product was Miss and u disconnected the call while speaking without completing also . learn work ethics first. I ordered an alpha airdopes for my cousin's birthday gift, when we opened it, it was an empty box only usb cable was found and the airdopes were missing. I raised a ticket for the same they asked me to send an email with pictures.i did the same they closed the ticket without even replying . I raised a ticket again some employee called swapna called me and disconnected the call while speaking and dint resolve the issue.its such a pathetic service and website.i should have checked the reviews before placing the order. Never thought it was a fraud company. I want my product or refund .
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                            I am writing to file a complaint against Boat, a company that sells electronic products. I have been a victim of their poor warranty service.
                            I have purchased boat airdopes 141, a wireless headphone, on[protected] from their official website. The product has a 1 year warranty as per their terms and conditions. However, the product started to malfunction. The right side of the headphone is not working properly, it is low in volume and...
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                            Anuushkaa
                            from Satara, Maharashtra
                            Jul 12, 2023
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                            Requesting a denial letter
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                              R
                              reenasher
                              Jul 12, 2023
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                              Address:Regional Directorate of Apprenticeship Traning, VN Purav Marg, ATI Staff CHS, Chunabhatti, Sion, Mumbai, Maharashtra 400022

                              We don't received order no.5105491 boat Airdrops till 8 days. courier said address not found what rubbish, Raheja Plaza is one of famous complex as commercial building. please update courier boy contact number as well boat customer care did not confirm delivery.

                              my payment already deducted in my card & till boat customer & courier service not responding about my boat airdrops.

                              please update status as possible. on priority
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                                Order id - 5056646
                                email- [protected]@gmail.Com
                                i ordered an boat airpodes on 25 june from boat official website and this order is prepaid .On 27 june i received a box by the xpressbess delivery boy
                                but after i opened the box the i saw my product is missing then i called the delivery boy and he said i can't do anything about this do complaint to boat so i called the boat helpline number on same day they said click...
                                +1 photos
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                                Address:Mulund West
                                Website:sooundbars.com/?wbraid=Ck0KCAjwtamlBhBHEj0A6T5M7GdVNcHPQFsIysF0D4ClmMcQh_aQFTN0saMzCW2N4Uho_JiPpKL6OEWcjkYl10cxfAotQ4ZcwN_4GgJMKA

                                Sir
                                I had purchased the product head phone
                                from the below link
                                I paid Rs 327 and txn was done through Paytm link

                                To my surprise the product confirmation has not been recd and when I happen to go and click on the link to track my product
                                I am not able to do
                                Seems to be I ended up doing a transaction which is not correct

                                My icici bank account got debited twice on 1st July...
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                                M
                                Manikandamoorthy
                                Jul 8, 2023
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                                Rockerz 385v2 wireless headphone

                                Address:Mumbai,maharastra 400093
                                Website:www.Boat-lifestyle.com

                                My self Manikandamoorthy and I am working in JSW Steel Ltd Bellary. I was purchased Boat 385V2 black from Boat official website. After a month the left side speaker was not worked and I raised warranty against the same. The warranty web page shows your current product was not available and you may So you choose relavant product.
                                But I don't choose relavant product but original so, I raise warranty. Company courier partner was picked...
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                                Ravi Shankar tiwari 0
                                from Kashipur, Uttarakhand
                                Jul 8, 2023
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                                Address:Mumbai

                                I sent my airdopes for the warranty claim check and they sent me a mail today regarding how my claim was rejected and one of the earbud was missing. The delivery executive wouldn't have even accepted it if the product was missing so yeah it is a fraud from BoAt
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