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boAt Complaints & Reviews

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Last updated Apr 26, 2024
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boAt reviews & complaints page 4

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A
Aakash Sharma 07
from New Delhi, Delhi
Aug 29, 2023
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Rockerz 450 pro

My boat rockers 450 pro black in colour has been broken due to bad manufacturing quality of the product, i have been using it from past 6-7 months and have cared for it a lot it has been broken without any external pressure applied on it. it has a crack on slider due to bad manufacturing quality of the product and i want the spare slider of the product as soon as possibel...
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Nikhil saini22
from Baghpat, Uttar Pradesh
Aug 21, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement of the defective product is not shipped after 48 hrs of verifying the defective product.

I have purchased Boat Airdopes alpha swedish white earbuds on 5 July 2023.
After one month o[censored]se i am getting issue in the product & i registered a complaint to claim the warranty of the product on 5 August ( ticket no[protected] but there is no pickup of the product & they cancelled the pickup two times and closed the ticket.

Then, I registered a complaint again just after the ticket closed on 11 August (ticket...
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I have purchsed BoAT Airdopes 131 through BoAT webiste on[protected]Order no:3993906) . But due non funcionality of the Ear-phones I have claimed warranty on[protected] through the authorized service centre of BoAT company by submitting my original BoAT product. Ticket ID of the warranty claim is 35147329. Later I have received confirmation letter by BoAT that my product replacement claim is accepted and it will be send to the same address...
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Lokesh Chandra Jha
from Motihari, Bihar
Aug 17, 2023
Aug 22, 2023
This thread was updated on Aug 22, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Boat earbuds 131 Midnight blue

Dear sir/mam
I bought boat's airbuds on 9/4/23 there was problem in it I complained it is not making my stuff and not giving it help me.
Not even returning Ticket id 36563544...
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B
Bipyogendra
Aug 16, 2023
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Claim to customer that product is broken by her

Website:Boat lifestyle

When I resister warranty claim on the website I received e-mail from the team that our blue dart partner is pick up your product and inspection done.After some the courier partner arrived at my home and showing my product which is not physically damage and now when my product arrive at the company he tolde that product is physically damage and we do replace this.And I share my prove that company accepts the product on 16 August 2023 17:27...
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Nilendu Datta Choudhuri
Aug 14, 2023
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Boat Partypal 208

Address:Simvo Apartment Below Westside Mall Gangtok Sikkim 737101

I had purchased Boat Partypal 208 through Amazon on 21st July, 2023, however, recently two days back, the battery stopped charging and now the device is not functioning. Further, when I am trying to lodge a warranty complaint the site keeps rejecting my invoice stating that it is ineligible and now i have been blocked from the complaint site stating claim exceeded...
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Rioriorio
from Chennai, Tamil Nadu
Aug 13, 2023
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Warranty I got wrong product

Address:No.9 Ganesh nagar kolathur chennai - 600099
Website:www.boat-lifestyle.com

Hi team,

I have purchased the boat airdopes 141 on 12 Feb 2023 in offline shop

My airdopes stopped working on right side so i raised the support case to replace warranty the product ticket number[protected] today i rieceved the product but the product i got was get boat wired earphone boat earphone, not the product i claimed warranty for.

I want my boat airdopes 141 same as I bought
br...
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Address:68,Akshar Green, Kanjari Road,Halol

My Boat bassheads 225 indie lime is jack issue
i want cliam warranty they want invoice of product and i am downloading from their website but there is error and coming is please try again every time...
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A
Adi0603
from Patna, Bihar
Aug 11, 2023
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Wrong product received.

I have claimed warranty for BLACK AIRDOPES 190, as it was having audible problem, i returned it on 25th juky whose ticket number was 35880214, today i rieceved the product but the product i got was some boat earphone, not the product i claimed warranty for....
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C
Cs Ankit Goyal
from New Delhi, Delhi
Aug 9, 2023
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My product Damaged by Boat team or courier partner

My Name is Ankit and my warranty claim ticket no. is 36094938.
I handed over my boat 161-Peppel Black in good condition to boat's pickup agent, there was no physical damage on that product. But yesterday i received mail from boat that my product was physically damaged. It is clearly mentioned in the previous mail that boat's agent will inspect the product before pickup....
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S
Soumya8917
Aug 8, 2023
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My warranty claim rejected

My complaint number is 36557724 Which I had raised on August 6 and my product was also picked up on the same day. Those who came to pick up the product had seen the product. There was no damage in product that time otherwise the pickup person deny to receive the product. Now the Boat team saying "Your warranty claim has been rejected because we found the received product to be Damaged Product". Please Boat team solve my issue As soon as possible...
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R
rohit.rock9
from Patna, Bihar
Aug 8, 2023
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Boat airdopes 161 / warranty replacement product not delivered from 9 days

Ticket id[protected]
My product is dispatched but not handed to courier partner . Please make the process in its way, it had already been 9 days delay in dispatch the product and pickup is still in pending. And In delhivery app it shows pickup cancelled by merchant . It needs to reschedule pickup or generate new awb number . Please help I'm facing lots of issue due to this. I'm a student and I have to take online classes and I'm getting...
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Website:www.boat-lifestyle.com

Ticket id 35841087
I raised warranty against my product on 24th july 2023 and it was replaced by 31st july but now 7th august i hadn't received my product because they are not dispatching it from their hub. I have to do many important work because i'm a student and i'm facing lots of issue due to this problem. i need it very urgently ....
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R
rohit.rock9
from Patna, Bihar
Aug 6, 2023
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Boat airdopes 161 / warranty replacement product not dispatched from 1 week

Ticket id[protected]
I claimed warranty on 24th july and replacement issued on 31st july but till today 6th August replaced product hasn't been dispatched from boat . I got too much late for my important work...
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R
rohit.rock9
from Patna, Bihar
Aug 6, 2023
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Boat airdopes 161 / warranty replacement product not dispatched from 6 days

Ticket id[protected]
I claimed warranty on 24th july and replacement issued on 31st july but till today 5th August replaced product hasn't been dispatched from boat . I got too much late for my important work....
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R
ramesgow
Aug 5, 2023
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Product pairing not happening

I have bought boAt Atom 83 airdopes from boAt official site (order number[protected] and i raised a complaint with boAt customer saying the same. They arranged for the pick up from agent also it was mentioned agent will first verify the product and then only he will pickup the product from me incase of any damage he will return it at the same time. But in my case product was good agent took the product and shared with boAt service centre....
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A
ashley jude joseph
Aug 3, 2023
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Boat rockerz 375 / neckband earphone

Address:WEST PANNSCHEEL NAGAR

Neckband earphone
mane ek complaint kiya tha july 28 ko ki mera ek earphone me one side is not working
i was not recived my replacement product : One / Both Side not working
please give my Original Product....
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Dhanraj siddh
from Banswara, Rajasthan
Aug 2, 2023
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Boat denying to dispatch the product after picking up

I have ordered the Boat storm watch on Dec 15, 2022. The product was sent for warranty claim (ticket no[protected]. The product was picked up on July 10, 2022. Now Boat had refusing to dispatch back the product (with or without warranty claim). First thing they are claiming the invoice is tempered. I raised complain again which got approved and product got picked up. Now i couldn't see any update on tick so reach out to dell by mail or call,...
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S
subhasis7521
from Puri, Odisha
Aug 2, 2023
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My airdopes 163 one side not working nad warranty claim rejected

Address:KAKATPUR

I have problem with my boat airdopes 163. after use of 1 month i detect problem in product. the left side ear buds after full charging when uses it after 10-15 minutes it turn off then put it charge agian and i face same problem.i gave for it waranty claim.they said that my product ear piece damaged.but i sure that i dont dmaged it. i need replacemnt on it .dont want to the damaged product....
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A
alaspuresujay
Aug 1, 2023
Aug 5, 2023
This thread was updated on Aug 5, 2023
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Warranty Replacement product not delivering. Not even providing any ETA

I raised complain (id[protected] with Boat for my earphone on 18 July.
my product was picked up in 2-3 days. and after 5 days (24 july) i received email that my warranty claim got accepted and they will ship the replacement within 5 days. but today is 1 Aug still not received any update on dispatch.

I sent multiple mails to them. No one responding.

I tried to calling the customer support number, but...
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