boAt Complaints & Reviews

Bass headset 100 black left headset stopped working, product bought on 22nd May 2025, logged a complaint on 12th Aug to claim warranty upon ticket id[protected]. It got closed based on a false statement that there was a invoice date mismatch, clarified with the customer support team found it was their system glitch and they will resolve it in 24-48hours however it has been more than 10days and no call received from the escalation team, Have been following up with them and every time I am asked to wait for 24-48hours. I have also highlighted about their pathetic customer service support on social media but no response received.

I had purchased a Redgear A-15 wired gaming mouse which started malfunctioning. I raised a warranty claim and sent the product to the service center. It has now been over 16 days since the product was delivered to the service station, but I have not received any resolution.

Instead, I keep getting automated updates stating that the A-15 mouse is out of stock. The only alternative I’ve been offered is a lower-specification...

One day, I randomly compared the SpO2 readings on my Valour smartwatch with my oximeter and they did not match. I was disappointed as I thought I could rely on this so I raised a complaint and the customer team followed up with a firmware update.

Fortunately, post-update, the readings are consistent and accurate. The team also informed me that the product has lab tests certifications now so no need to worry. Just keep updating and follow the setup properly.

I bought new headphones around three months ago. The sound quality was great with Dolby Audio, and the overall feel was premium. But soon, I noticed they kept disconnecting randomly. I contacted boAt's support team, and they first guided me through a reset and update. When that didn’t work, they quickly acknowledged the issue and processed my warranty claim without any delay. The replacement was delivered within a week. Now everything...

My package arrived without the charging cable inside. I was pretty annoyed and contacted their customer support to check if anything could be done. And they did. I sent them a picture with the order details, and they quickly handled the mistake. The missing cable was sent to me without any extra charges. This is the first time I saw a brand actually helping and not making excuses.
At first, my impatience made me think it would go nowhere, but thankfully, the issue was sorted properly and on time.

My earphones were showing as delivered but I did not receive anything. I got worried and contacted the customer support. It took time to reach them but they tracked it and arranged a delivery again.
It took longer than expected but I got my order in the end so that is the important factor. It came properly in a sealed box and with a contents list inside. I have bought boAt products in the past but they have made the branding premium...

I tried to order boAt Airdopes from the official website. At first, I made payment with my credit card and the amount got debited but the order was not placed. I tried to contact the support team who told me to wait a few days but still I did not receive money. Then I reached out again and this time, I got a quick response and they immediately made a refund. They even placed a new order for me and I got it in 2 days. The service has improved...

I ordered a boat rockerz 255 ANC through boat india website on January, it wasnt delivered yet. i tried 3 times to repeat delivery. at the date of delivery there were messages from boat WhatsApp bot but never received a call from the delivery. i got a mail from boat and when i replied to the mail... it was showing the receiver mail(boat india ) is full, they cant receive mail.after 3 attempts i got a mail again stating that i will receive...

Complaint Description:
I’m writing to report a deeply disappointing and unresolved issue involving boAt earphones purchased from Amazon India.

📦 Purchase Details:
Order Date: 12th July 2025

Delivery Date: 15th July 2025

Issue: One side of the earphones was non-functional right out of the box

When I tried to initiate a return on Amazon, the return option...

To Whom It May Concern,

Your recent denial of my warranty claim for [“The poor battery back-up on my Model :- boat Rockerz 400 Headphones" (Color :- Black, On-The-Ear)] is completely unacceptable and in clear breach of your stated warranty terms.

I have fulfilled all necessary requirements, provided supporting original documentation, and made every reasonable effort to resolve this matter amicably. Your refusal...

I have Rockerz 335 headphones, and there is no sound output from one earbud....

I am writing to bring to your attention an issue with my recently purchased boAt earbuds. One of the earpieces is not working, and there is no sound output from it despite proper charging and pairing.

I have tried basic troubleshooting steps such as resetting the device, cleaning the earpiece, and reconnecting it multiple times, but the issue persists. This has significantly affected my user experience and I would like to request...

No power om...

Hi Team, I've purchased the Boat Strom RTL Smart Watch, it was delivered on 6thJuly, i've charged the product more than a hour and day the product in ''NOT TURN ON'' it was fully dead.. so i would request to provide a replacement product for this issue.

Thank You,
Manikandan...

I am filing this complaint against boAt (Imagine Marketing India Pvt. Ltd.) due to continuous warranty failure, poor product quality, and no proper resolution after multiple claims.

On June 2, 2024, I raised a warranty claim (Ticket ID:[protected] for my boAt Nirvana Nebula (Mystique Black) due to a charging issue.

Since the product was out of stock, they sent me an upgraded product – Nirvana Zenith on...

I have order the speaker not less than six months from Swiggy instant delivery platform, I have not been using it for the two days, later last day when I tried to connect and play some music it did not responding and but if keeps charging, the led was coming and but couldn’t able to see pair option of the same device name is Stone Beam..
Kindly contact me for information required..
Help me with quicker and better resolution,...

I gave my boat Airdopes for warranty claim but I received empty box when it was sent back to me. Tracking number:[protected]
Ticket id: 56936113...

The head band of the headset got loose and not getting fit in head...

I have order boat earbuds from boat website on 11 jan 2025 It was recieved to me on
15th Jan 2025 Since I used it 2 or 3 months But they have connectivity issue So I
made a request of repair on their warranty on 4 april 2025 And they pickup buds form
me on 10 april 2025. And the same will deliver to me on 18 april 2025. Once I opend
the box There was no earbuds also inner box was teared out. From then till now I have
made lot of email calls on company services numbers and email, but no action is taken
till now . The behaviour of company services towards customer is going worse and
worse, which are not responding properly and not taking serious action against it.
After several complaints They take pickup of that empty box And now the company
says that We are rejecting your claim. I am very unsatisfied now I have no other
option now Kindly look itno the matter And help me. Order I'd. =
[protected] Ticket no = 55046542

I placed a prepaid order with boAt Lifestyle (Order ID: 7895824) on 18th April 2025. After waiting for over 12 days, the product is still not delivered.

I contacted boAt customer care several times. Every time, I was given false promises such as “the product will arrive by evening” or “wait for tomorrow.” I even visited the logistics hub multiple times, and was clearly told that the product was never received by them.

Now boAt is claiming that the delivery failed due to "inability to reach me" — which is completely false. There was no delivery attempt, no call, and no update. Despite this, boAt has refused to re-ship the product and is pushing for a refund.

I do not want a refund. I waited nearly two weeks and bought the product during a promotional offer. I want the product delivered as committed, and also expect an apology and compensation for the time lost, stress caused, and poor service.

boAt’s refusal to take responsibility is unacceptable. If this issue is not resolved immediately, I will escalate the matter legally through Consumer Court and report it on all public platforms.

Requesting urgent redelivery of the product.