BookMyShow Complaints & Reviews

Address: Bangalore, Karnataka, 560016

Website: in.bookmyshow.com

Hi i just booked ticket for today show for a telugu film. I realised after receiving ticket that ticket is booked for tomorrow. I immediately contacted customer care and a person says once ticket booked it cant be done anything. But i asked what for is the customer care.. He says it is just fun. I want to cancel / postpone is my right as a customer? Is this bookmyshow running business against law of india? And once we go in side theaters they charge like coke 125 rs.. Chips 130 rs all side cheating for the customer.
I spoke to customer care with a reference id - 5738487. And my ticket booking id wnc9f22

Prabhakar
[protected]

May 7, 2018

Complaint marked as Resolved

Mar 30, 2018

Meet Khatra's response Do not applying Promo code And the error And show that the we can't proceed with the booking for this offer since you have already exhausted the limit per user or you may have applied it to an ongoing truncation which is not at cancelled. please try again after 20 minutes. so please do Fast solution it my complain

Mar 30, 2018

Meet Khatra's response Do not applying Promo code And the error And show that the we can't proceed with the booking for this offer since you have already exhausted the limit per user or you may have applied it to an ongoing truncation which is not at cancelled. please try again after 20 minutes. so please do Fast solution it my complain

Verified Support

Apr 04, 2018

BookMyShow Customer Care's response Hi there,

Our system only confirms the options selected by the customers at the time of transacting / booking tickets and cannot randomly select the show date, timings, venue or any other booking details. Since the 'Order Summary' which consists of your booking details is displayed at regular intervals during the booking process until the payment page, the customer can always check the selected options in the order summary before proceeding to make the payment for the transaction and a chance of any discrepancy in the transaction is hence ruled out.

We do understand that you meant to book for another show and we would have been glad to be of any assistance to you in this regards, however, since online bookings are confirmed transactions, tickets once booked is deemed sold at the cinema's end and cannot be cancelled, exchanged or refunded from our end.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.

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Meet Khatra

from Surat, Gujarat

Mar 30, 2018

Do not applying Promo code And the error And show that the we can't proceed with the booking for this offer since you have already exhausted the limit per user or you may have applied it to an ongoing truncation which is not at cancelled. please try again after 20 minutes. so please do Fast solution it my complain

ticket booked and can't be cancel / postpone is a cheating business - Comment #3055221 - Image #0

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nanuraag

from Hyderabad, Telangana

Mar 30, 2018

Hello, i have booked 2 tickets for rangasthalam in SVR shiva shakti theatre today for saturday first show 31 march 2018. the ticket got booked and money also debited but no ticket generated. i didn't get any email or sms.

ticket booked and can't be cancel / postpone is a cheating business - Comment #3055253 - Image #0

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BookMyShow Customer Care's response, Apr 4, 2018

Verified Support

Hi,

We know this must have caused you trouble.

Please share the contact details (contact number and email id) entered while transacting at [email protected] LIVE CHATS or at 022-61445050 as we are unable to trace any details.

Looking forward to serve you soon.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.

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Address: Mumbai City, Maharashtra, 400103

Website: Book my show

Dear team
I went to carnival moviestar theatre in goregaon mumbai yesterday i. E. 17 march 2018. I booked two tickets. Both the seats were damaged, dirty and without hand rest. On enquiry with manager they behaved rudely and told nothing can be done.
I visited theatre along with my wife to have a nice evening. But the entire evening was spoiled. I want refund of entire ticket cosy and inconvenience fee of rs 5000 per seat.
Kindly take up the issue as soon as possible and reply me. If not replied and reimbursed accordingly i will raise the issue to consumer forum and broadcasting department. Book my show shall take care of quality, hygiene ofv theatres listed in their websites. Very bad experience

May 10, 2018

Complaint marked as Resolved

Verified Support

Apr 04, 2018

BookMyShow Customer Care's response Hi,

We know this must have caused you trouble.

Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details.

Looking forward to serve you soon.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.

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Prince Ankit

from Burla, Odisha

Mar 19, 2018

I had by mistakenly book tickets on 14th instead of 15th the morning show only for this reason I want to school

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Sir /madam
I used my uco bank debit card on online movie ticket on bookmyshow website on 9th march at 5.19pm for 6 tickets on 10th march 12 o'clock for pari movie. The amount 635 rupees deducted from my account but the status of movie ticket was failed.
Again i used my another debit card it became successful. I request you to return the amount. It is important for me to get back that amount.

Apr 20, 2018

Complaint marked as Resolved

Verified Support

Mar 18, 2018

BookMyShow Customer Care's response Hi,

We know this must have caused you trouble.

Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details.

Looking forward to serve you soon.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.

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Address: Mumbai City, Maharashtra, 400002

My email is [protected]@gmail.com. I have not booked any tickets fr hate story movie but received mail as booking confirmation. Then i checked purchase history and found the booking which not done by me. This is happened second time. Earlier also i saw 2 booking tickets for golmaal again but that booking is not done by me. Please maintain the security. You are sending someone else tickets to me that means my tickets may have shared with someone else. Please check the issue and provide ne the reason why i got these incorrect booking tickets confirmation.

Apr 18, 2018

Complaint marked as Resolved

Verified Support

Mar 18, 2018

BookMyShow Customer Care's response Hi there,

We at BookMyShow takes our customers' data privacy very seriously and ensure complete security in all circumstances. It is most likely that your email id to have been incorrectly entered by some other transactor. We anyway have sent this case to our relevant team for a detailed scrutinization and would get back to you in case we'd any more details.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.

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Shyamal Samanta

from Bhubaneshwar, Odisha

Mar 19, 2018

I want to book IPL ticket for kkr v rcb on 8th April, your website not showing that

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Address: 560064

I'm harini from bengaluru. I booked three tickets for black panther 3d at pvr theatres, orion mall, rajkumar road around 8.50 on 1st march 2018. It accepted all the transaction pin and opt and showed transaction was progressing. But suddenly it said your transaction was cancelled and the amount 709 was debited from my account. But didn't get any confirmation message for tickets. After 5 minutes i tried booking it again. The transaction went threw. So i want to claim refund for the first transaction.

Apr 6, 2018

Complaint marked as Resolved

Verified Support

Mar 06, 2018

BookMyShow Customer Care's response Hi,

We know this must have caused you trouble.

Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details.

Looking forward to serve you soon.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.

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PVR Cinemas Customer Care

from Delhi, Delhi

Mar 3, 2018

Dear Harini,

We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

Regards,
Team PVR

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Rohit Sharan

from Patna, Bihar

Mar 13, 2018

Online movie tickets were rejected but my account was charged for rs.530/-

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S

sam mas

from Manuguru, Telangana

Mar 22, 2018

I booked 2 tickets for kirrak party on melody theatre on 17.03.2018 2:30 show. Payment is made through Amazon pay balance. Amount of 272 was deducted and bookmyshow page shown timeout error. Message has been received from Amazon confirming payment to bookmyshow but there are no active tickets in bookmyshow login of mine.

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akshay joshi2302

from Mumbai, Maharashtra

Mar 22, 2018

I booked ticket in Jyoti cineplex Mp nagar in Bhopal for raid movie on 16/3/18 night for 17/3/18 for 12 noon and I'm not getting any SMS or mail

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Address: Pune, Maharashtra

Website: Www.bookmyshow.com

I had booked 2 tickets for the marathi play 'don't worry be happy' for today 25/02/18.
I had selected row 11 and seats 13 & 14. I went to balgandharv rangamandir, pune where the play was going to take place and showed the booking details at the window, to get the physical tickets.
But the seats 13, 14 were already given to someone else and i was given the tickets of seats no 3&4.
Then what is the use of booking through bookmyshow? I had purposely selected the seats which were exactly in front of the stage. But we had to watch the play from corner.
Why should one pay 60/70 rs additional internet handling charges if this kind of mismanagement is happening?

Apr 3, 2018

Complaint marked as Resolved

Verified Support

Mar 01, 2018

BookMyShow Customer Care's response Hi,

We know this must have caused you trouble.

Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details.

Looking forward to serve you soon.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.

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Address: Mumbai City, Maharashtra

Website: www.in.bookmyshow.com

Hi team,

I am jagadeesh kumar, today i have booked 2 tickets for tagaru kannada movie amount got debited once didn't confirmation, i tired again to book this time amount debited and not received the ticket, after contacting customer care they amount will get refunded in 7-10 working days, there might be problem from payee bank, i have contacted the bank they are very clearly said
Amount is debited from account with refrence no and name shows bms,
Bookmy show might be taking advantage latest technology to get funds from
Indian civilians for 10 days without interest and also not providing them alternative options and asking them book through some banks cards or accounts

Bms is not adodpted fair practices of money transactions rules and regulations made by rbi, they are also charging expensive charges as
Internet charges to avoid the income tax of india to pay taxes
De

Apr 3, 2018

Complaint marked as Resolved

Verified Support

Mar 01, 2018

BookMyShow Customer Care's response Hi,

We know this must have caused you trouble.

Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details.

Looking forward to serve you soon.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.

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Address: Chennai, Tamil Nadu, 600017

Website: Bookmyshow; just dial.com., Devi theatre., SPI cinemas

Today 21.02 2018 i tried to book 2 movie tickets for tamil film kalakalappu 2 through online @ bookmyshow., just dial and theatre sites. While trying to doing so rs.80.00 is being levied for 2 tickets as internet charges... So i didn't book d tickets... Which is more than 20% of ticket fare!! So i request kindly to consider and take this as a complaint nd do the needful!!

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Address: Hyderabad, Andhra Pradesh, 500098

Actually i got a 100rupees off for movie voucher from mc donald and i have started the process i have selected the seats and put my voucher code but then i accidentally click on back from my phone so i'm unable to use my code anymore...
I have actually started a booking process that a didn't finish so i don't know what to do right now. I need help from your costumer care

Mar 25, 2018

Complaint marked as Resolved

Verified Support

Feb 22, 2018

BookMyShow Customer Care's response Hi,

In the event of redeeming the offer/code and the transaction being incomplete or unsuccessful, the offer gets blocked in the system for 5-30 mins which is then automatically released and in such a case you can try logging in again after the mentioned period to avail the offer

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.

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Sonal Dhakad

from Mumbai, Maharashtra

Feb 26, 2018

Please make the settlement as early as possible. Clients did suffer from ur technical issues. This is the way you treat your customers after the show. Its booked from ur end. Whr we whr not aware and we booked after Saturday

voucher code - Comment #3018118 - Image #0

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Meet Khatra

from Surat, Gujarat

Mar 30, 2018

I have many many code but There are no one off the code is accept... All code is fail. Please do understand And solve my problem

voucher code - Comment #3054957 - Image #0

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Address: Satara, Maharashtra, 411007

Website: bookmyshow.com

I understand you have a limited number of icici bogo offers per day for all users, but i couldn't find the exact limit specified on you website anywhere. It will be great if you could point me in the direction of the page where it is mentioned (If it is mentioned). If not, i would like to know why?

Also, customers would really appreciate if we they could get a notification about bogo offers running out on the home screen instead of going through all the checkout process, adding the card number and then finding out.

Best regards
Siddharth vitthaldas

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Katy Richard

from Nagamangala, Karnataka

Feb 20, 2018

I had booked tickets for padman and both the times it showed that the transaction failed but still the money is deducted.
I would like refund for both as soon as possible because it was an error from your side . I do not have any other details as the transaction was not complete but the money was deducted

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Sai Manogna

from Hyderabad, Telangana

Feb 21, 2018

I want to book 4 movie tickets I booked at last some problem I failed to complete booking but my money in Bank Rs.687 is gone but I didn't get tickets I wait for sometime maybe it will get returned but it didn't came I want my money
SBI BANK
[protected]
A.Krishna Priya
[protected]
Please Reply fasttttttt

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Address: Indore, Madhya Pradesh, 452006

Website: IN.BOOKMYSHOW

Mrs was booking padmaavat movie this morning. Time was 10am
And sir has happened today at 10am clock.
What to do now in sir. The first thing was not to book 10 minutes earlier. Sir you only tell why someone book online.
If you can do something.
Sir, i had to book a good morning show tomorrow,
Can i get my money back.

Sir time was so fast that wven today

Sir my booking id is inic[protected]
My seats no. Is cl-e8, e7, e6

At inox treasure island next mall is book
My use conf. No. Is 57235 and tpin no./kiosk pick-up code 2647 tickets at inox indore central,

Feb 17, 2018

Updated by shailuaaa TIMING ESSUE

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Website: www.bookmyshow.com

IS BOOKMYSHOW SITE DENYING CUSTOMERS TO AVAIL 'LISTED' OFFERS? I have been using BOOKMYSHOW site to buy movie tickets online, using a debit card & i could see a Rs.100 offer open (listed) on that debit card, but just when I applied the APPLY OFFER button, nothing happens. On top is the SKIP OFFER button (curiously!) & the very moment we choose the "SKIP. OFFER" option, things roll out fast & i ended up paying the FULL amount. This has happened on every occasion i tried, so it is NOT A RANDOM CASE OF SYSTEM ERROR! It appears to be very deliberate. Since the offer is only Rs.100 most o[censored]s may overlook. But it may be considered that I have been taking up the matter with BOOKMYSHOW help desk atleast on 4 diffrrent occasions (& over 20 mails in all ) with absolutely no redressal of my genuine grievance! The connected banks need to be aware of it. They should do a random check & take BOOKMYSHOW to task!

Mar 25, 2018

Complaint marked as Resolved

Verified Support

Feb 22, 2018

BookMyShow Customer Care's response Hi,

We know this must have caused you trouble.

Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details.

Looking forward to serve you soon.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.

Feb 22, 2018

Updated by PrakashKunju Anyone reading this post (book my show staff or others), just go to bookmyshow site & book a ticket & avail a listed OFFER bank debit/credit card or to avail a special offer from Idea etc. In my case on all the 5 occasions i can remember last 2 months, i could make the payment only when I SKIPPED availing the offer! Someone please try out & post your comments. On checking with the bank they informed me my a.c is of excellent standing & there was no reason why bookmyshow server could not grab the offer through the bank credit link. Between these service providers & in the middle of these special offers they are all doing good business, mostly at our expense. As the saying goes, ethics in business is limited to the appearance. It's just business, nothing personal. There aint any free lunch! "Free" & "offer" are just easy baits to win a client base!

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PrakashKunju

from Kumbakonam, Tamil Nadu

Feb 22, 2018

Anyone reading this post (book my show staff or others), just go to bookmyshow site & book a ticket & avail a listed OFFER bank debit/credit card or to avail a special offer from Idea etc. In my case on all the 5 occasions i can remember last 2 months, i could make the payment only when I SKIPPED availing the offer! Someone please try out & post your comments. On checking with the bank they informed me my a.c is of excellent standing & there was no reason why bookmyshow server could not grab the offer through the bank credit link. Between these service providers & in the middle of these special offers they are all doing good business, mostly at our expense. As the saying goes, ethics in business is limited to the appearance. It's just business, nothing personal. There aint any free lunch! "Free" & "offer" are just easy baits to win a client base!

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PrakashKunju

from Kumbakonam, Tamil Nadu

Apr 20, 2018

Book my show has posted (wrongly!) that my complaint as RESOLVED. It is NOT REDOLVED YET! I have provided them all the details & all that I have received as response was glossy phone calls from club talkers (trained to side track the real issue !). Curiously mh complaint has made an impact! *BOOKMYSHOW has now corrected their algorithm to PROMPT a reply (on their own!) blaming the respective bank for not extending the assured offer! (Hahaha!!) Now we get a quick reply "the bank can not extend the following offer for this request"! (Hahaha!) Does BOOKMYSHOW intend to project India's banks as stupid or crazy to provide their valued customers an offer then decline when the client tries to avail that entitlement? How crazy is that!! Other than making BOOKMYSHOW get smarter to avert future red flags from alert clients like me, my complaint has made no impact! My genuine complaint remains unresolved. I hereby urge respective banks to criss check BOOKMYSHOW's entitled offers utilisation out & take corrective measures ASAP. (As banks are not at the liberty to cross verify with clients on the entitlement redemption part of the transaction. Pan india number of attempts for offer redemption could run into lakhs of rupees daily, if not crores. Chances to siphon the funds is there. Banks need to push for client details or authenticate redemption through OTP sent directly to its valued client. It's time this is thoroughly checked out !

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Address: Hyderabad, Andhra Pradesh, 500074

Website: Bookmyshow

Hi team, this is venu. I have booked tickets for the movie tholi prema on 12/02/2018 for 9:15pm show from ur app... I got confirmation tickets from feom your side... When i reached the theatre to seen the movie the staff for the theatre said that your tickets were not valid for that show... Please solve my problem and send my money back to my wallet...

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Address: Pune, Maharashtra, 411038

I. Was trying to book tickets from bookmyshow using the bhim app the money got debited from my account but i did not got tickets
I have raised a complent to the bhim app and they said the following

Dear sir,

As per our records funds has been credited to merchant account (Icici bank),

Kindly check with the merchant and update the status.

Kindly revert
Regards
Ashish vaze

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Address: Bangalore, Karnataka, 560078

Website: in.bookmyshow.com

Sir, i hereby inform that on 25.01.2018 we have booked 2 tickets (Rs.300 each ticket) for ‘padmaavat’ hindi movie in inox theater, central j. P nagar 10:15am show for 26.01.2018 through book my show booking id: tk*@yahoo.com (Personal) and on the day of show we were told by the staff that there were some issue with projector 📽 and so we were forced to move out from the theatre as show was cancelled. Due to the inconvenient caused they promised us to refund the amount within 10 days but we have not received the amount from book my show till the date, so we request you to please enquire the above matter and refund my amount as early as possible...

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Address: Kolkata, West Bengal, 700042

Website: bookmyshow.com

I tried to book two tickets online from bookmyshow on 15th january 2018, but my transaction failed due to some technical reason. The transaction amount was rs. 558.92 through my visa debit card of bank of india. I called customer support and was told that as this was a failed transaction, my money will be refunded and credited to the same bank account within 2-3 business days. But the amount has not been credited to my account till date.

Transaction no. Medr/bigtree ente/926682

Feb 14, 2018

Updated by SWAGATA GHOSH I cannot see any change of status of my complaint as of today. The transaction amount of Rs. 558.92 is yet to be credited.

Feb 23, 2018

Updated by SWAGATA GHOSH No change of status as of today. I am yet to receive my money refunded.

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Address: Mumbai City, Maharashtra, 400081

Website: Bookmyshow

On 2/02/2018 i booked 2 tickets for padmaavat show @ cinepolis however after competing net banking transaction i was informed that my transaction has failed so i rebook and received confirmation.
However bookmyshow later on sent me mail & sms that my both booking are confirmed. I want to cancel one of booking but they are saying it cannot be done. I have mail them all communication but they are not listening. I am not very rich guy and 620/- matter to me
Please take my issue for refund & oblige
Thanks

Mar 8, 2018

Complaint marked as Resolved

Verified Support

Feb 04, 2018

BookMyShow Customer Care's response Hi,

We know this must have caused you trouble. Please accept our apologies for it.

Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details.

Looking forward to serve you soon.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.

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dilkushmannan

from Mirialguda, Telangana

Feb 6, 2018

I am booking tickets by credit card sbi prime visa signature but it was shown #401 what is that

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Manikanta Grandhi

from Ghatal, West Bengal

Feb 13, 2018

On 3-2-18, we booked some Movie tickets from book my show and paid from amazon pay but amount deducted and message came as transaction failed and till now money of 351 rupees not returned to account. MY transaction -id - #P[protected].

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Address: Thiruvananthapuram, Kerala, 695581

Website: in.bookmyshow.com

Google link for padmavat movie in ganaga theatre attingal showed "standard" show at 6:00 pm and "3d" at all times. Considering my 2 year old kid, i opted standard one and booked 2 tickets. On seeing the ticket details, i was suspecious that it is 3d and called customer care and they told it is not their fault to show "standard" show at 6:00 pm.
I even visited the theatre to know that the theatre itself was not the right one, where my booking went to. It was going to ganga complex gudiyatham which is in tamil nadu. Identified problem as bookmyshow page and not with the theatre. If searched ganga theatre in mobile browser, it will show attingal theatre, but on clicking show, it will redirect you to bookmyshow 's ganga complex gudiyattham page. It is an issue with bookmyshow webpage, by which lot of people still can be redirected to book tickets at wrong places. I found another complaint of the same nature in this forum itself. When i complained to them they told me they will look into ot asap. No action so far. I would like to get the money refunded and to stop this misguiding to wrong theatres, as a responsible booking site used across the country.

Thanks
Sudeep r k
[protected]@yahoo.com

+5 photos

Mar 18, 2018

Complaint marked as Resolved

Feb 02, 2018

Updated by sudeep_rk https://in.bookmyshow.com/cinemas-list/ganga-complex-attingal/trivandrum/tgca Even this link takes me to Gudiyatham, Tamilnadu instead of Trivandrum, Kerala

Verified Support

Feb 15, 2018

BookMyShow Customer Care's response Hi Sudeep,

I am sorry for the delay in response and have thoroughly checked the issue. The schedules updated by the cinema were for 3D and not 2D. For further clarifications, please email us at [protected]@bookmyshow.com

Looking forward to serve you soon.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.

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alOnerousan

from Malappuram, Kerala

Jan 29, 2018

Streetlights malayalam movie has 5.65k 5 star rating where as only 845 one star and in the same time aadhi movie has 4.3k and 2.75k respectively. but the total percentage of SL is 69 where as Adhi has 80. I think you have mistakenly interchanged the rating. change it

padmavat movie: booking redirected to wrong theatre - Comment #2987066 - Image #0

padmavat movie: booking redirected to wrong theatre - Comment #2987066 - Image #1

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Address: Hyderabad, Andhra Pradesh, 500050

I have selected padmavat movie in cinepolis @7.15pm.
Almost till the payment it has showed me the same as i selected.
But after payment it was showing me that tickets got booked in asian gpr kphb.
I was not knowing how would this change has been happened.
How would i get refund or change of theatre be done?
I need to know the alternative for this issue.

Feb 28, 2018

Complaint marked as Resolved

Verified Support

Jan 26, 2018

BookMyShow Customer Care's response Hi,

Please get in touch with us on [protected]@bookmyshow.com and we will have this looked into.

Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative

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sudeep_rk

Jan 28, 2018

I have a complaint on wrong theatre redirected

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sudeep_rk's reply, Jan 28, 2018

https://www.consumercomplaints.in/bookmyshow-padmavat-movie-booking-redirected-to-wrong-theatre-c1849066

S

Shivansh keshari

from Sonipat, Haryana

Feb 1, 2018

We have booked the ticket on their website. We have received ticket message with trsnscation in view minute and then they dont do anything

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BookMyShow Customer Care's response, Feb 4, 2018

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Hi,
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Address: Kolkata, West Bengal, 700149

Website: www.bookmyshow.com

Dear sir,
This is to notify you that i never find any offer applicable for me every time i book the ticket as most of the offers are related to specific debit/credit card of such banks which quite naturally i don't have. Moreover, i am astonished about the internet access fee which is almost one-third of the ticket price!!! Then why shoud i book through your website while i can book the ticket after reaching to the hall in which i have to pay exactly the ticket amount!!! Very funny, ridiculous to me. If you cannot provide the applicable offers for me and the internet access fee continues to bother, then please clarify me so that i can delete my account from your site. For your kind information, i got one offer for the first time when i booked my ticket, but since then no offer came my way which is really very very unfortunate and also the internet access fee. Anyway, please let me know what you are going to do, whether i can keep my account in your esteemed website or quit?

Thanking you,
Shantanu mukherjee
M:[protected]
Shan. [protected]@yahoo.co.in

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S

SvetlanaFernan4

from Delhi, Delhi

Jan 23, 2018

Pls call on[protected]

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T

Thoshith S

from Yellapur, Karnataka

Jan 24, 2018

The theatre in Bhadravati, Shimoga District has registered fake timings in BookMyShow Website and show timings is delayed by 45min.

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B

Biswa_1990

from Kolkata, West Bengal

Feb 13, 2018

On 24/11/2017 I get a mail from [protected]@gmail.com with containing of 10 gift vouchers of INR500 each. I just used only one voucher. Now they deny to give me rest of 9 vouchers.

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BookMyShow reviews & complaints page 35

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non refund of failed transaction

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theatre and timings changed after payment

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non availability of suitable offer & internet access fee

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