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BookMyShow Complaints & Reviews

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Last updated Mar 31, 2024
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BookMyShow reviews & complaints page 35

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S
shailuaaa
from Indore, Madhya Pradesh
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timing issue

Address:Indore, Madhya Pradesh, 452006
Website:IN.BOOKMYSHOW

Mrs was booking padmaavat movie this morning. Time was 10am
And sir has happened today at 10am clock.
What to do now in sir. The first thing was not to book 10 minutes earlier. Sir you only tell why someone book online.
If you can do something.
Sir, i had to book a good morning show tomorrow,
Can i get my money back.

Sir time was so fast that wven today

Sir my booking id...
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P
PrakashKunju
from Kumbakonam, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

special offer redemption issue!

Website:www.bookmyshow.com

IS BOOKMYSHOW SITE DENYING CUSTOMERS TO AVAIL 'LISTED' OFFERS? I have been using BOOKMYSHOW site to buy movie tickets online, using a debit card & i could see a Rs.100 offer open (listed) on that debit card, but just when I applied the APPLY OFFER button, nothing happens. On top is the SKIP OFFER button (curiously!) & the very moment we choose the "SKIP. OFFER" option, things roll out fast & i ended up paying the FULL amount. This has happened...
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V
vanam venu
from Addanki, Andhra Pradesh
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improper confirmation of tickets

Address:Hyderabad, Andhra Pradesh, 500074
Website:Bookmyshow

Hi team, this is venu. I have booked tickets for the movie tholi prema on 12/02/2018 for 9:15pm show from ur app... I got confirmation tickets from feom your side... When i reached the theatre to seen the movie the staff for the theatre said that your tickets were not valid for that show... Please solve my problem and send my money back to my wallet......
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A
Ashish Vaze
from Amritsar, Punjab
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transaction issue - transaction id 803820198504

Address:Pune, Maharashtra, 411038

I. Was trying to book tickets from bookmyshow using the bhim app the money got debited from my account but i did not got tickets
I have raised a complent to the bhim app and they said the following

Dear sir,

As per our records funds has been credited to merchant account (Icici bank),

Kindly check with the merchant and update the status.

Kindly revert
Regardsbr...
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T
TKalsang
from Bellary, Karnataka
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money not refunded as promised

Address:Bangalore, Karnataka, 560078
Website:in.bookmyshow.com

Sir, i hereby inform that on 25.01.2018 we have booked 2 tickets (Rs.300 each ticket) for ‘padmaavat’ hindi movie in inox theater, central j. P nagar 10:15am show for 26.01.2018 through book my show booking id: tk*@yahoo.com (Personal) and on the day of show we were told by the staff that there were some issue with projector 📽 and so we were forced to move out from the theatre as show was cancelled. Due to the inconvenient caused they...
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Address:Kolkata, West Bengal, 700042
Website:bookmyshow.com

I tried to book two tickets online from bookmyshow on 15th january 2018, but my transaction failed due to some technical reason. The transaction amount was rs. 558.92 through my visa debit card of bank of india. I called customer support and was told that as this was a failed transaction, my money will be refunded and credited to the same bank account within 2-3 business days. But the amount has not been credited to my account till date.br...
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A
anilanu58
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non refund of failed transaction

Address:Mumbai City, Maharashtra, 400081
Website:Bookmyshow

On 2/02/2018 i booked 2 tickets for padmaavat show @ cinepolis however after competing net banking transaction i was informed that my transaction has failed so i rebook and received confirmation.
However bookmyshow later on sent me mail & sms that my both booking are confirmed. I want to cancel one of booking but they are saying it cannot be done. I have mail them all communication but they are not listening. I am not very rich guy...
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S
sudeep_rk
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

padmavat movie: booking redirected to wrong theatre

Address:Thiruvananthapuram, Kerala, 695581
Website:in.bookmyshow.com

Google link for padmavat movie in ganaga theatre attingal showed "standard" show at 6:00 pm and "3d" at all times. Considering my 2 year old kid, i opted standard one and booked 2 tickets. On seeing the ticket details, i was suspecious that it is 3d and called customer care and they told it is not their fault to show "standard" show at 6:00 pm.
I even visited the theatre to know that the theatre itself was not the right one, where...
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Y
yalamala revathi
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

theatre and timings changed after payment

Address:Hyderabad, Andhra Pradesh, 500050

I have selected padmavat movie in cinepolis @7.15pm.
Almost till the payment it has showed me the same as i selected.
But after payment it was showing me that tickets got booked in asian gpr kphb.
I was not knowing how would this change has been happened.
How would i get refund or change of theatre be done?
I need to know the alternative for this issue....
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M
mca1983
from Kolkata, West Bengal
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non availability of suitable offer & internet access fee

Address:Kolkata, West Bengal, 700149
Website:www.bookmyshow.com

Dear sir,
This is to notify you that i never find any offer applicable for me every time i book the ticket as most of the offers are related to specific debit/credit card of such banks which quite naturally i don't have. Moreover, i am astonished about the internet access fee which is almost one-third of the ticket price!!! Then why shoud i book through your website while i can book the ticket after reaching to the hall in which i...
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L
Lakshmi.sree
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction amount not refunded

Sir, hereby inform that on 10.1.2018 we have booked 5 tickets (Rs.118 each ticket) for agnathavaasi telugu movie in sailaja theater, vijayawada 7.20pm show for 16.1.2018 through book my show booking id:sltv[protected] and 11.1.2018 we received one message from book my show show cancelled the above date, due to schedule change amount refunded with in 10 days but we are not received the amount from book my show till the date, so we request you...
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L
Lakshmi.sree
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

transaction amount not refunded till the date

Address:Krishna, Andhra Pradesh

Transaction amount not refunded till the date ticket id:sltv[protected], 5 tickets booked to sailaja theatre, vijayawada for[protected]:20pm show in[protected] but[protected] we received one message from your side tickets cancelled due to schedule change transaction amount will be refunded within 10 days. So please enquire the matter and refund amount...
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M
Mr. Dayananda Lal N
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about security misbehavior in tumakuru

Address:572102
Website:Maruthi Theatre staff.

Myself dayanand i went to watch movie..in tumakuru to watch chamak kannada movie 8.30 pm show.

Security over there before we step inside.. Theatre.. Misbehaved with my wife.

Incident date:[protected]. Maruthi theatre. I request to remove such security people. Since he was drunk and i argued alot and later upon watching movie, he was arguing like "take ur bloody money and go from here".

We are customers...
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H
Hilton Anthony Godinho
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

movie ticket not received

This is a test and we want to check if we get notification on the same. I am going to reapeat the same thing again and again. Please do not consider this as a for mal complaint agaist the organisation. Bookings can be done thru our portal. This is a test and we are checkking the email sunscription details on the same. I have about the 15 charaters to go and i am done...
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C
C kanth
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

change in movie after booking

I have booked a ticket for today's 4:40 show of movie jai simha at Asian gpr multiplex, Kukatpally, Hyderabad, but when I go to theatre 1921 is been showing. I have clear proof of message and mail showing booking confirmation for jai simha movie. But still they reacted rude and responded badly that I need to wait for 90 minutes to hear that they can't do anything. What is the solution for me??...
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M
Murari Shankar Jha
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

neha kakkar show on 7th jan 18 at bangalore.

Address:Bangalore, Karnataka, 560067

I had purchased 2 tickets for neha kakkad show on 7th jan which was cancelled. As per rule tickets should be cancelled and the amount should be refunded in my account, but when i called your customer care, they refused to return the amount and told that the next date will be advised. This is not fair as i may not be free to attend her concert on other date. This is a breach of trust. I, therefore, request you to refund my amount. The details...
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A
Anthony Samola
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

movies ticket refund

Address:14517
Website:www.bookmyshow.com

I'm buy tickets from the mobile apps, but it's cancelled and promise to gift me refund in 10 days (Work day). Unfortunately, until now i didn't get my money back.

The minus think is, that bookmyshow didn't gift me more explanation, or gift more or more details about why bms cancel by booking. What's the idea? What reason?

And, think... I must just forget it, forget them?...
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J
Jigar mali
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money is deducted but payment failed

Address:Kutch, Gujarat

This is my worst experience with bookmyshow web site on saturday (6th jan 18). I have booked tickets for tiger zinda hai movie for jan 6th. My 442.72 rupees money was deducted from bank of india account, but no confirmation about the tickets were received and payment was failed.

I am trying to call them on the (Their contact number), but they are not responding and not working. I have send an email to their customer support,...
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Address:Gurgaon, Haryana, 122001
Website:bookmyshow.com

I booked a movie ticket through bookmyshow.com, booking reference no - wkg54st, for jan 5th 10:30 pm in srs celebration mall: sohna road, gurgaon (Audi 1) national capital region (Ncr), gurugram (Gurgaon)

Now i need to cancel those but came to know that once any cinema tickets are booked can't be cancelled.

This is totally in favor of pvr owners and a very worst policy against customer of india.
br...
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R
rahulagenius
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not able to use balance amount in voucher

Address:411060

I have amount balance in my gift voucher section which i am not able to use. Support representatives are giving stupid reasons. I got it confirmed earlier that i will be able to use the voucher with remaining amount for other bookings but now i am unable to use it. This is complete fraud and cheating with your customers. I should be able to use the balance amount in my voucher within validity in any case. You can eat up our money just like...
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