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BookMyShow Complaints & Reviews

2.8
Updated: Oct 4, 2025
Complaints 1543
Resolved
852
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BookMyShow reviews & complaints page 35

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S
Sarusandip
from Pune, Maharashtra
Mar 31, 2018
Resolved
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Resolved

Address: Pune, Maharashtra, 411027
Website: www.bookmyshow.com

I booked 3 tickets from book my show on 4th march for the function of "zee marathi gaurav kalecha award 2018" wherein celebrities like bhau kadam, priy darshan jadhav etc and rs 2000 per head was charged for the same.in reality, it was local program organised by local organiser which was named as "maharshtra rajya purskar sohala" and no where zee marathi name was highlighted. Also in entire prog only local artists performed and neither celebrities were present nor they performed. It was function of giving awards to pune based celebrities.
By using nsme of zee marathi and famous celebrities organiser misguided us for booking of tickets.
I should get back my money, my booking id was gkkmoh3am10f7p
May 8, 2018
Complaint marked as Resolved 
Verified Support
Apr 04, 2018
BookMyShow Customer Care's response
Hi,

We know this must have caused you trouble.

Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details.

Looking forward to serve you soon.

Regards,
Team BookMyShow

Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
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    A
    anejaneha
    from Chandigarh, Chandigarh
    Mar 29, 2018
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    Address: Chandigarh, Punjab, 160047
    Website: bookmyshow.com

    Hi,
    I just booked movie ticket on Book my show and in hurry i booked for today 29March instead of 31 March. Within a minute of booking ticket i called up customer service and told to reschedule or cancel my ticket as per their comfort but they directly refused to help saying information is sent to PVR within a minute. Very poor response, not at all excepted. They should check atleast if customer is regular on your sit/app.
    [protected] please cancel my tickets
    Hi

    I want to cancel tickets for Booking ID WWXFDBL

    can you tell how to do
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      N
      Nav Dugal
      from Mumbai, Maharashtra
      Mar 26, 2018
      Resolved
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      Resolved

      Website: bookmyshow.com

      I booked movie tickets through bookmyshow at k star mall movie theatre as it was showing all of the back rows sold out (They have done this in the past at this theatre). Afraid of being stuck with seatsin the very front i booked through them. When i got there i realised all those seats in the back were empty. They do this all the time at this theatre. And its not just a couplep of rows either. A huge chunk is blocked.
      May 22, 2018
      Complaint marked as Resolved 
      Verified Support
      Apr 17, 2018
      BookMyShow Customer Care's response
      Hi,

      We would like to speak to you regarding this. Please share your contact details to [protected]@bookmyshow.com

      Regards,
      Team BookMyShow

      Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
      Not redirecting to Amazon pay in payment options.
      Showing Error "We're sorry, but something went wrong."

      unethical behavior - Comment #3055275 - Image #0
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        M
        mansoorahmed147147
        from Delhi, Delhi
        Mar 25, 2018
        Resolved
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        Resolved

        Address: Hyderabad, Andhra Pradesh, 500037

        Have have booked tickets for saturday 12pm show (24. March.2018) in tivoli theater for the movie pacific rim uprising on bookmyshow. The seat number were gold low h19, h20... Bt they didnt let me sit on those seats, and told to sit some other place, then y do they let us book those seats at the first place if they cant...

        Second thing,

        The movies timing was 12pm. Bt the movie started at 11:30 am only...30min early?
        May 22, 2018
        Complaint marked as Resolved 
        Verified Support
        Apr 17, 2018
        BookMyShow Customer Care's response
        Hi,

        We know this must have caused you trouble.

        Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details.

        Looking forward to serve you soon.

        Regards,
        Team BookMyShow

        Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
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          $darth vader
          from Mumbai, Maharashtra
          Mar 24, 2018
          Resolved
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          Resolved

          Dear sir,
          You bms is providing us absolute poor service ever. I desperatelly wanted only 1 ticket of mumbai indians vs chennai super kings match. But when i opened the bms app on 14 march 5.28 pm there are 2 miniutes early tickets are available and u guys said the tickets are available on 5.30 pm on time. So why the tickets are available early? And then i select the match ticket and going to buy the ticket. But my payment processing had some problems. And it's all about bookmyshow server problem. Your site is crush on that time. Thats why i can't buy ticket. And when i call customer service they said sry sir lots of people are buying tickets so that's why the problem are happening. So it's your problem u have do something for this so people can easily buy tickets in any time.
          Regards
          Reply
          May 14, 2018
          Complaint marked as Resolved 
          Verified Support
          Apr 06, 2018
          BookMyShow Customer Care's response
          Hi,

          We know this must have caused you trouble.

          In regards to your concern, I wish to inform you that the tickets went live at 5.30 pm and not beforehand. Request you to check the system time settings on your device for this. In terms of the booking failure please help us with your contact details on [protected]@bookmyshow.com and we will have this looked into.

          Looking forward to serve you soon.

          Regards,
          Team BookMyShow

          Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
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            P
            PrabhakarPateti
            from Mumbai, Maharashtra
            Mar 22, 2018
            Resolved
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            Resolved

            Address: Bangalore, Karnataka, 560016
            Website: in.bookmyshow.com

            Hi i just booked ticket for today show for a telugu film. I realised after receiving ticket that ticket is booked for tomorrow. I immediately contacted customer care and a person says once ticket booked it cant be done anything. But i asked what for is the customer care.. He says it is just fun. I want to cancel / postpone is my right as a customer? Is this bookmyshow running business against law of india? And once we go in side theaters they charge like coke 125 rs.. Chips 130 rs all side cheating for the customer.
            I spoke to customer care with a reference id - 5738487. And my ticket booking id wnc9f22

            Prabhakar
            [protected]
            May 7, 2018
            Complaint marked as Resolved 
            Mar 30, 2018
            Meet Khatra's response
            Do not applying Promo code And the error And show that the we can't proceed with the booking for this offer since you have already exhausted the limit per user or you may have applied it to an ongoing truncation which is not at cancelled. please try again after 20 minutes. so please do Fast solution it my complain

            Mar 30, 2018
            Meet Khatra's response
            Do not applying Promo code And the error And show that the we can't proceed with the booking for this offer since you have already exhausted the limit per user or you may have applied it to an ongoing truncation which is not at cancelled. please try again after 20 minutes. so please do Fast solution it my complain
            Verified Support
            Apr 04, 2018
            BookMyShow Customer Care's response
            Hi there,

            Our system only confirms the options selected by the customers at the time of transacting / booking tickets and cannot randomly select the show date, timings, venue or any other booking details. Since the 'Order Summary' which consists of your booking details is displayed at regular intervals during the booking process until the payment page, the customer can always check the selected options in the order summary before proceeding to make the payment for the transaction and a chance of any discrepancy in the transaction is hence ruled out.

            We do understand that you meant to book for another show and we would have been glad to be of any assistance to you in this regards, however, since online bookings are confirmed transactions, tickets once booked is deemed sold at the cinema's end and cannot be cancelled, exchanged or refunded from our end.

            Regards,
            Team BookMyShow

            Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
            Do not applying Promo code And the error And show that the we can't proceed with the booking for this offer since you have already exhausted the limit per user or you may have applied it to an ongoing truncation which is not at cancelled. please try again after 20 minutes. so please do Fast solution it my complain

            ticket booked and can't be cancel / postpone is a cheating business - Comment #3055221 - Image #0
            Hello, i have booked 2 tickets for rangasthalam in SVR shiva shakti theatre today for saturday first show 31 march 2018. the ticket got booked and money also debited but no ticket generated. i didn't get any email or sms.

            ticket booked and can't be cancel / postpone is a cheating business - Comment #3055253 - Image #0
            BookMyShow Customer Care's response, Apr 4, 2018
            Verified Support
            Hi,

            We know this must have caused you trouble.

            Please share the contact details (contact number and email id) entered while transacting at [email protected] LIVE CHATS or at 022-61445050 as we are unable to trace any details.

            Looking forward to serve you soon.

            Regards,
            Team BookMyShow

            Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
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              A
              Ankit Priyamvad
              from Mumbai, Maharashtra
              Mar 18, 2018
              Resolved
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              Resolved

              Address: Mumbai City, Maharashtra, 400103
              Website: Book my show

              Dear team
              I went to carnival moviestar theatre in goregaon mumbai yesterday i. E. 17 march 2018. I booked two tickets. Both the seats were damaged, dirty and without hand rest. On enquiry with manager they behaved rudely and told nothing can be done.
              I visited theatre along with my wife to have a nice evening. But the entire evening was spoiled. I want refund of entire ticket cosy and inconvenience fee of rs 5000 per seat.
              Kindly take up the issue as soon as possible and reply me. If not replied and reimbursed accordingly i will raise the issue to consumer forum and broadcasting department. Book my show shall take care of quality, hygiene ofv theatres listed in their websites. Very bad experience
              May 10, 2018
              Complaint marked as Resolved 
              Verified Support
              Apr 04, 2018
              BookMyShow Customer Care's response
              Hi,

              We know this must have caused you trouble.

              Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details.

              Looking forward to serve you soon.

              Regards,
              Team BookMyShow

              Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
              I had by mistakenly book tickets on 14th instead of 15th the morning show only for this reason I want to school
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                B
                Bhabaranjan sahoo
                from Bhubaneshwar, Odisha
                Mar 12, 2018
                Resolved
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                Resolved

                Sir /madam
                I used my uco bank debit card on online movie ticket on bookmyshow website on 9th march at 5.19pm for 6 tickets on 10th march 12 o'clock for pari movie. The amount 635 rupees deducted from my account but the status of movie ticket was failed.
                Again i used my another debit card it became successful. I request you to return the amount. It is important for me to get back that amount.
                Apr 20, 2018
                Complaint marked as Resolved 
                Verified Support
                Mar 18, 2018
                BookMyShow Customer Care's response
                Hi,

                We know this must have caused you trouble.

                Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details.

                Looking forward to serve you soon.

                Regards,
                Team BookMyShow

                Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
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                  D
                  Dipti Vijayakar
                  from Mumbai, Maharashtra
                  Mar 8, 2018
                  Resolved
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                  Resolved

                  Address: Mumbai City, Maharashtra, 400002

                  My email is [protected]@gmail.com. I have not booked any tickets fr hate story movie but received mail as booking confirmation. Then i checked purchase history and found the booking which not done by me. This is happened second time. Earlier also i saw 2 booking tickets for golmaal again but that booking is not done by me. Please maintain the security. You are sending someone else tickets to me that means my tickets may have shared with someone else. Please check the issue and provide ne the reason why i got these incorrect booking tickets confirmation.
                  Apr 18, 2018
                  Complaint marked as Resolved 
                  Verified Support
                  Mar 18, 2018
                  BookMyShow Customer Care's response
                  Hi there,

                  We at BookMyShow takes our customers' data privacy very seriously and ensure complete security in all circumstances. It is most likely that your email id to have been incorrectly entered by some other transactor. We anyway have sent this case to our relevant team for a detailed scrutinization and would get back to you in case we'd any more details.

                  Regards,
                  Team BookMyShow

                  Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
                  I want to book IPL ticket for kkr v rcb on 8th April, your website not showing that
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                    H
                    Harini pillai
                    from Alwaye, Kerala
                    Mar 1, 2018
                    Resolved
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                    Address: 560064

                    I'm harini from bengaluru. I booked three tickets for black panther 3d at pvr theatres, orion mall, rajkumar road around 8.50 on 1st march 2018. It accepted all the transaction pin and opt and showed transaction was progressing. But suddenly it said your transaction was cancelled and the amount 709 was debited from my account. But didn't get any confirmation message for tickets. After 5 minutes i tried booking it again. The transaction went threw. So i want to claim refund for the first transaction.
                    Apr 6, 2018
                    Complaint marked as Resolved 
                    Verified Support
                    Mar 06, 2018
                    BookMyShow Customer Care's response
                    Hi,

                    We know this must have caused you trouble.

                    Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details.

                    Looking forward to serve you soon.

                    Regards,
                    Team BookMyShow

                    Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
                    Dear Harini,

                    We request you to share your contact number and email ID on [protected]@pvrcinemas.com for further assistance.

                    Regards,
                    Team PVR
                    Online movie tickets were rejected but my account was charged for rs.530/-
                    I booked 2 tickets for kirrak party on melody theatre on 17.03.2018 2:30 show. Payment is made through Amazon pay balance. Amount of 272 was deducted and bookmyshow page shown timeout error. Message has been received from Amazon confirming payment to bookmyshow but there are no active tickets in bookmyshow login of mine.
                    I booked ticket in Jyoti cineplex Mp nagar in Bhopal for raid movie on 16/3/18 night for 17/3/18 for 12 noon and I'm not getting any SMS or mail
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                      K
                      Ketaki Bhate
                      from Pune, Maharashtra
                      Feb 25, 2018
                      Resolved
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                      Resolved

                      Address: Pune, Maharashtra
                      Website: Www.bookmyshow.com

                      I had booked 2 tickets for the marathi play 'don't worry be happy' for today 25/02/18.
                      I had selected row 11 and seats 13 & 14. I went to balgandharv rangamandir, pune where the play was going to take place and showed the booking details at the window, to get the physical tickets.
                      But the seats 13, 14 were already given to someone else and i was given the tickets of seats no 3&4.
                      Then what is the use of booking through bookmyshow? I had purposely selected the seats which were exactly in front of the stage. But we had to watch the play from corner.
                      Why should one pay 60/70 rs additional internet handling charges if this kind of mismanagement is happening?
                      Apr 3, 2018
                      Complaint marked as Resolved 
                      Verified Support
                      Mar 01, 2018
                      BookMyShow Customer Care's response
                      Hi,

                      We know this must have caused you trouble.

                      Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details.

                      Looking forward to serve you soon.

                      Regards,
                      Team BookMyShow

                      Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
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                        Tracers Tracers
                        from Kolkata, West Bengal
                        Feb 24, 2018
                        Resolved
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                        Resolved

                        Address: Mumbai City, Maharashtra
                        Website: www.in.bookmyshow.com

                        Hi team,

                        I am jagadeesh kumar, today i have booked 2 tickets for tagaru kannada movie amount got debited once didn't confirmation, i tired again to book this time amount debited and not received the ticket, after contacting customer care they amount will get refunded in 7-10 working days, there might be problem from payee bank, i have contacted the bank they are very clearly said
                        Amount is debited from account with refrence no and name shows bms,
                        Bookmy show might be taking advantage latest technology to get funds from
                        Indian civilians for 10 days without interest and also not providing them alternative options and asking them book through some banks cards or accounts

                        Bms is not adodpted fair practices of money transactions rules and regulations made by rbi, they are also charging expensive charges as
                        Internet charges to avoid the income tax of india to pay taxes
                        De
                        Apr 3, 2018
                        Complaint marked as Resolved 
                        Verified Support
                        Mar 01, 2018
                        BookMyShow Customer Care's response
                        Hi,

                        We know this must have caused you trouble.

                        Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details.

                        Looking forward to serve you soon.

                        Regards,
                        Team BookMyShow

                        Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
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                          V
                          Vijayakumar Jain
                          from Chennai, Tamil Nadu
                          Feb 21, 2018
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                          Address: Chennai, Tamil Nadu, 600017
                          Website: Bookmyshow; just dial.com., Devi theatre., SPI cinemas

                          Today 21.02 2018 i tried to book 2 movie tickets for tamil film kalakalappu 2 through online @ bookmyshow., just dial and theatre sites. While trying to doing so rs.80.00 is being levied for 2 tickets as internet charges... So i didn't book d tickets... Which is more than 20% of ticket fare!! So i request kindly to consider and take this as a complaint nd do the needful!!
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                            K
                            Kondo Gere Moyesia Josue
                            from Hyderabad, Telangana
                            Feb 18, 2018
                            Resolved
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                            Resolved

                            Address: Hyderabad, Andhra Pradesh, 500098

                            Actually i got a 100rupees off for movie voucher from mc donald and i have started the process i have selected the seats and put my voucher code but then i accidentally click on back from my phone so i'm unable to use my code anymore...
                            I have actually started a booking process that a didn't finish so i don't know what to do right now. I need help from your costumer care
                            Mar 25, 2018
                            Complaint marked as Resolved 
                            Verified Support
                            Feb 22, 2018
                            BookMyShow Customer Care's response
                            Hi,

                            In the event of redeeming the offer/code and the transaction being incomplete or unsuccessful, the offer gets blocked in the system for 5-30 mins which is then automatically released and in such a case you can try logging in again after the mentioned period to avail the offer

                            Regards,
                            Team BookMyShow

                            Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
                            Please make the settlement as early as possible. Clients did suffer from ur technical issues. This is the way you treat your customers after the show. Its booked from ur end. Whr we whr not aware and we booked after Saturday

                            voucher code - Comment #3018118 - Image #0
                            I have many many code but There are no one off the code is accept... All code is fail. Please do understand And solve my problem

                            voucher code - Comment #3054957 - Image #0
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                              S
                              Siddharth Vitthaldas
                              from Pune, Maharashtra
                              Feb 17, 2018
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                              Address: Satara, Maharashtra, 411007
                              Website: bookmyshow.com

                              I understand you have a limited number of icici bogo offers per day for all users, but i couldn't find the exact limit specified on you website anywhere. It will be great if you could point me in the direction of the page where it is mentioned (If it is mentioned). If not, i would like to know why?

                              Also, customers would really appreciate if we they could get a notification about bogo offers running out on the home screen instead of going through all the checkout process, adding the card number and then finding out.

                              Best regards
                              Siddharth vitthaldas
                              I had booked tickets for padman and both the times it showed that the transaction failed but still the money is deducted.
                              I would like refund for both as soon as possible because it was an error from your side . I do not have any other details as the transaction was not complete but the money was deducted
                              I want to book 4 movie tickets I booked at last some problem I failed to complete booking but my money in Bank Rs.687 is gone but I didn't get tickets I wait for sometime maybe it will get returned but it didn't came I want my money
                              SBI BANK
                              [protected]
                              A.Krishna Priya
                              [protected]
                              Please Reply fasttttttt
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                                shailuaaa
                                from Indore, Madhya Pradesh
                                Feb 17, 2018
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                                Address: Indore, Madhya Pradesh, 452006
                                Website: IN.BOOKMYSHOW

                                Mrs was booking padmaavat movie this morning. Time was 10am
                                And sir has happened today at 10am clock.
                                What to do now in sir. The first thing was not to book 10 minutes earlier. Sir you only tell why someone book online.
                                If you can do something.
                                Sir, i had to book a good morning show tomorrow,
                                Can i get my money back.

                                Sir time was so fast that wven today

                                Sir my booking id is inic[protected]
                                My seats no. Is cl-e8, e7, e6

                                At inox treasure island next mall is book
                                My use conf. No. Is 57235 and tpin no./kiosk pick-up code 2647 tickets at inox indore central,
                                Feb 17, 2018
                                Updated by shailuaaa
                                TIMING ESSUE
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                                  PrakashKunju
                                  from Kumbakonam, Tamil Nadu
                                  Feb 15, 2018
                                  Resolved
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                                  Resolved

                                  Website: www.bookmyshow.com

                                  IS BOOKMYSHOW SITE DENYING CUSTOMERS TO AVAIL 'LISTED' OFFERS? I have been using BOOKMYSHOW site to buy movie tickets online, using a debit card & i could see a Rs.100 offer open (listed) on that debit card, but just when I applied the APPLY OFFER button, nothing happens. On top is the SKIP OFFER button (curiously!) & the very moment we choose the "SKIP. OFFER" option, things roll out fast & i ended up paying the FULL amount. This has happened on every occasion i tried, so it is NOT A RANDOM CASE OF SYSTEM ERROR! It appears to be very deliberate. Since the offer is only Rs.100 most o[censored]s may overlook. But it may be considered that I have been taking up the matter with BOOKMYSHOW help desk atleast on 4 diffrrent occasions (& over 20 mails in all ) with absolutely no redressal of my genuine grievance! The connected banks need to be aware of it. They should do a random check & take BOOKMYSHOW to task!
                                  Mar 25, 2018
                                  Complaint marked as Resolved 
                                  Verified Support
                                  Feb 22, 2018
                                  BookMyShow Customer Care's response
                                  Hi,

                                  We know this must have caused you trouble.

                                  Please share the contact details (contact number and email id) entered while transacting at [protected]@bookmyshow.com LIVE CHATS or at[protected] as we are unable to trace any details.

                                  Looking forward to serve you soon.

                                  Regards,
                                  Team BookMyShow

                                  Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative.
                                  Feb 22, 2018
                                  Updated by PrakashKunju
                                  Anyone reading this post (book my show staff or others), just go to bookmyshow site & book a ticket & avail a listed OFFER bank debit/credit card or to avail a special offer from Idea etc. In my case on all the 5 occasions i can remember last 2 months, i could make the payment only when I SKIPPED availing the offer! Someone please try out & post your comments. On checking with the bank they informed me my a.c is of excellent standing & there was no reason why bookmyshow server could not grab the offer through the bank credit link. Between these service providers & in the middle of these special offers they are all doing good business, mostly at our expense. As the saying goes, ethics in business is limited to the appearance. It's just business, nothing personal. There aint any free lunch! "Free" & "offer" are just easy baits to win a client base!
                                  Anyone reading this post (book my show staff or others), just go to bookmyshow site & book a ticket & avail a listed OFFER bank debit/credit card or to avail a special offer from Idea etc. In my case on all the 5 occasions i can remember last 2 months, i could make the payment only when I SKIPPED availing the offer! Someone please try out & post your comments. On checking with the bank they informed me my a.c is of excellent standing & there was no reason why bookmyshow server could not grab the offer through the bank credit link. Between these service providers & in the middle of these special offers they are all doing good business, mostly at our expense. As the saying goes, ethics in business is limited to the appearance. It's just business, nothing personal. There aint any free lunch! "Free" & "offer" are just easy baits to win a client base!
                                  Book my show has posted (wrongly!) that my complaint as RESOLVED. It is NOT REDOLVED YET! I have provided them all the details & all that I have received as response was glossy phone calls from club talkers (trained to side track the real issue !). Curiously mh complaint has made an impact! *BOOKMYSHOW has now corrected their algorithm to PROMPT a reply (on their own!) blaming the respective bank for not extending the assured offer! (Hahaha!!) Now we get a quick reply "the bank can not extend the following offer for this request"! (Hahaha!) Does BOOKMYSHOW intend to project India's banks as stupid or crazy to provide their valued customers an offer then decline when the client tries to avail that entitlement? How crazy is that!! Other than making BOOKMYSHOW get smarter to avert future red flags from alert clients like me, my complaint has made no impact! My genuine complaint remains unresolved. I hereby urge respective banks to criss check BOOKMYSHOW's entitled offers utilisation out & take corrective measures ASAP. (As banks are not at the liberty to cross verify with clients on the entitlement redemption part of the transaction. Pan india number of attempts for offer redemption could run into lakhs of rupees daily, if not crores. Chances to siphon the funds is there. Banks need to push for client details or authenticate redemption through OTP sent directly to its valued client. It's time this is thoroughly checked out !
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                                    V
                                    vanam venu
                                    from Addanki, Andhra Pradesh
                                    Feb 15, 2018
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                                    Address: Hyderabad, Andhra Pradesh, 500074
                                    Website: Bookmyshow

                                    Hi team, this is venu. I have booked tickets for the movie tholi prema on 12/02/2018 for 9:15pm show from ur app... I got confirmation tickets from feom your side... When i reached the theatre to seen the movie the staff for the theatre said that your tickets were not valid for that show... Please solve my problem and send my money back to my wallet...
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                                      Ashish Vaze
                                      from Amritsar, Punjab
                                      Feb 14, 2018
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                                      Address: Pune, Maharashtra, 411038

                                      I. Was trying to book tickets from bookmyshow using the bhim app the money got debited from my account but i did not got tickets
                                      I have raised a complent to the bhim app and they said the following

                                      Dear sir,

                                      As per our records funds has been credited to merchant account (Icici bank),

                                      Kindly check with the merchant and update the status.

                                      Kindly revert
                                      Regards
                                      Ashish vaze
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                                        TKalsang
                                        from Bellary, Karnataka
                                        Feb 13, 2018
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                                        Address: Bangalore, Karnataka, 560078
                                        Website: in.bookmyshow.com

                                        Sir, i hereby inform that on 25.01.2018 we have booked 2 tickets (Rs.300 each ticket) for ‘padmaavat’ hindi movie in inox theater, central j. P nagar 10:15am show for 26.01.2018 through book my show booking id: tk*@yahoo.com (Personal) and on the day of show we were told by the staff that there were some issue with projector 📽 and so we were forced to move out from the theatre as show was cancelled. Due to the inconvenient caused they promised us to refund the amount within 10 days but we have not received the amount from book my show till the date, so we request you to please enquire the above matter and refund my amount as early as possible...
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