Claimed

BookMyShow Complaints & Reviews

2.9
Last updated Mar 31, 2024
Complaints 1528
Resolved
852
Unresolved
676
Quick Links
Statistics
Share
Contacts

File a complaint to BookMyShow

Having problems with BookMyShow?

File a complaint and get it resolved by BookMyShow customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
BookMyShow
Customer Service Contacts

BookMyShow Phone Numbers

Phone
+91 22 6508 8960
384
408
+91 22 3989 5050
159
103

BookMyShow Website

BookMyShow Head Office Address

Ground Floor, Wajeda House, Gulmohar Cross 7, Juhu Scheme
Mumbai
Mumbai City District
Maharashtra
India

BookMyShow reviews & complaints page 34

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
P
Pras Tad
from Hyderabad, Telangana
Report
Copy

amount debited tickets not confirmed

Have booked a ticket for mantra mall for black mail movie. The amount was deducted from my credit card by the ticket was not confirmed. I need the tickets to be confirmed. If the ticket is not booked atleast i need the amount to be refunded back to my account. Waiting for the reply. Andtour prompt deploy is appreciated. My contact details are [protected]....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saurav Deora
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong dates ticket got booked for grubfest

Address:110058
Website:Book my show

Hi there

I booked 3 tickets for 7th april saturday for grubfest and got confirmation for 8th april. When i called back to get the same cancelled bookmyshow team instead of helping me out or resolving it for me straight away refused it

Trust me this is my worst experience ever and will never consider using bookmyshow again.

Just gives me a clear idea about the company, they just want money in their...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kumara raja Moorthy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

film ticket booking

Address:Vizianagaram, Andhra Pradesh

Hi,

Today some one booked ticket for the telugu film

Chal mohan ranga (U)
9:30pm | thu, 5 apr, 2018
Sri leela mahal a/c dts: viziangaram (Leela mahal latest)
Vizianagaram, vizianagaram
2

Tickets
Leela mahal latest

Balcony: c71, c72

Eticket came to my mail id.

Till now no amount has been deducted in my net banking...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vinayak Chakravorty
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of money for cancelled movie show

Last thursday (March 29, 2018) i had booked two tickets for a preview show at wave noida for the film ready player one. The show timing was 6 pm, and the seat numbers i booked were k4 and k5.. We reached the multiplex about 10 minutes before the the show, and were told the show has been cancelled. I asked for a refund of the ticket booking amount, which was rs 421. The guy at the hall paid me around rs 60 less, saying something about the...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pattnaik Priyadarshi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

booked ticket was charged but didn't get confirmation sms or mail

Address:560068

I had booked two tickets for baaghi-2 movie at lakshmi theatre tavarekere. I had paid through paytm a sum of rs 361. The booked seat no are a10 and a11 in diamond class for evening show. The amount had deducted but i did not get any confirmation sms or mail for booked tickets.

Booking mobile no - [protected]
Time of booking - 12:27 pm

So requesting you please do the needful asap.

Name -...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
Sarusandip
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating by organizer - misguided by giving wrong info on site.

Address:Pune, Maharashtra, 411027
Website:www.bookmyshow.com

I booked 3 tickets from book my show on 4th march for the function of "zee marathi gaurav kalecha award 2018" wherein celebrities like bhau kadam, priy darshan jadhav etc and rs 2000 per head was charged for the same.in reality, it was local program organised by local organiser which was named as "maharshtra rajya purskar sohala" and no where zee marathi name was highlighted. Also in entire prog only local artists performed and neither celebrities...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anejaneha
from Chandigarh, Chandigarh
Report
Copy

called up customer care on rescheduling ticket but no help

Address:Chandigarh, Punjab, 160047
Website:bookmyshow.com

Hi,
I just booked movie ticket on Book my show and in hurry i booked for today 29March instead of 31 March. Within a minute of booking ticket i called up customer service and told to reschedule or cancel my ticket as per their comfort but they directly refused to help saying information is sent to PVR within a minute. Very poor response, not at all excepted. They should check atleast if customer is regular on your sit/app....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
N
Nav Dugal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unethical behavior

Website:bookmyshow.com

I booked movie tickets through bookmyshow at k star mall movie theatre as it was showing all of the back rows sold out (They have done this in the past at this theatre). Afraid of being stuck with seatsin the very front i booked through them. When i got there i realised all those seats in the back were empty. They do this all the time at this theatre. And its not just a couplep of rows either. A huge chunk is blocked....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
mansoorahmed147147
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

seats booked are not provided,movie started 30 min before

Address:Hyderabad, Andhra Pradesh, 500037

Have have booked tickets for saturday 12pm show (24. March.2018) in tivoli theater for the movie pacific rim uprising on bookmyshow. The seat number were gold low h19, h20... Bt they didnt let me sit on those seats, and told to sit some other place, then y do they let us book those seats at the first place if they cant...

Second thing,

The movies timing was 12pm. Bt the movie started at 11:30 am only...30min...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
$darth vader
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ipl match tickets are not available and poor customer care service

Dear sir,
You bms is providing us absolute poor service ever. I desperatelly wanted only 1 ticket of mumbai indians vs chennai super kings match. But when i opened the bms app on 14 march 5.28 pm there are 2 miniutes early tickets are available and u guys said the tickets are available on 5.30 pm on time. So why the tickets are available early? And then i select the match ticket and going to buy the ticket. But my payment processing...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
PrabhakarPateti
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket booked and can't be cancel / postpone is a cheating business

Address:Bangalore, Karnataka, 560016
Website:in.bookmyshow.com

Hi i just booked ticket for today show for a telugu film. I realised after receiving ticket that ticket is booked for tomorrow. I immediately contacted customer care and a person says once ticket booked it cant be done anything. But i asked what for is the customer care.. He says it is just fun. I want to cancel / postpone is my right as a customer? Is this bookmyshow running business against law of india? And once we go in side theaters...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Ankit Priyamvad
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

seats provided were damaged and were not not in condition to host the audience

Address:Mumbai City, Maharashtra, 400103
Website:Book my show

Dear team
I went to carnival moviestar theatre in goregaon mumbai yesterday i. E. 17 march 2018. I booked two tickets. Both the seats were damaged, dirty and without hand rest. On enquiry with manager they behaved rudely and told nothing can be done.
I visited theatre along with my wife to have a nice evening. But the entire evening was spoiled. I want refund of entire ticket cosy and inconvenience fee of rs 5000 per seat....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
B
Bhabaranjan sahoo
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of money which is deducted from my account but the movie ticket is unsuccessful

Sir /madam
I used my uco bank debit card on online movie ticket on bookmyshow website on 9th march at 5.19pm for 6 tickets on 10th march 12 o'clock for pari movie. The amount 635 rupees deducted from my account but the status of movie ticket was failed.
Again i used my another debit card it became successful. I request you to return the amount. It is important for me to get back that amount....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dipti Vijayakar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

incorrect purchase history

Address:Mumbai City, Maharashtra, 400002

My email is [protected]@gmail.com. I have not booked any tickets fr hate story movie but received mail as booking confirmation. Then i checked purchase history and found the booking which not done by me. This is happened second time. Earlier also i saw 2 booking tickets for golmaal again but that booking is not done by me. Please maintain the security. You are sending someone else tickets to me that means my tickets may have shared with someone...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
H
Harini pillai
from Alwaye, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund for cancelled transaction

Address:560064

I'm harini from bengaluru. I booked three tickets for black panther 3d at pvr theatres, orion mall, rajkumar road around 8.50 on 1st march 2018. It accepted all the transaction pin and opt and showed transaction was progressing. But suddenly it said your transaction was cancelled and the amount 709 was debited from my account. But didn't get any confirmation message for tickets. After 5 minutes i tried booking it again. The transaction went...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
K
Ketaki Bhate
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

booking of 'don't worry be happy'

Address:Pune, Maharashtra
Website:Www.bookmyshow.com

I had booked 2 tickets for the marathi play 'don't worry be happy' for today 25/02/18.
I had selected row 11 and seats 13 & 14. I went to balgandharv rangamandir, pune where the play was going to take place and showed the booking details at the window, to get the physical tickets.
But the seats 13, 14 were already given to someone else and i was given the tickets of seats no 3&4.
Then what is the use of booking through...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Tracers Tracers
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount debited twice and received confirmation

Address:Mumbai City, Maharashtra
Website:www.in.bookmyshow.com

Hi team,

I am jagadeesh kumar, today i have booked 2 tickets for tagaru kannada movie amount got debited once didn't confirmation, i tired again to book this time amount debited and not received the ticket, after contacting customer care they amount will get refunded in 7-10 working days, there might be problem from payee bank, i have contacted the bank they are very clearly said
Amount is debited from account with...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vijayakumar Jain
from Chennai, Tamil Nadu
Report
Copy

internet charges while booking movie tickets

Address:Chennai, Tamil Nadu, 600017
Website:Bookmyshow; just dial.com., Devi theatre., SPI cinemas

Today 21.02 2018 i tried to book 2 movie tickets for tamil film kalakalappu 2 through online @ bookmyshow., just dial and theatre sites. While trying to doing so rs.80.00 is being levied for 2 tickets as internet charges... So i didn't book d tickets... Which is more than 20% of ticket fare!! So i request kindly to consider and take this as a complaint nd do the needful!!...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kondo Gere Moyesia Josue
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

voucher code

Address:Hyderabad, Andhra Pradesh, 500098

Actually i got a 100rupees off for movie voucher from mc donald and i have started the process i have selected the seats and put my voucher code but then i accidentally click on back from my phone so i'm unable to use my code anymore...
I have actually started a booking process that a didn't finish so i don't know what to do right now. I need help from your costumer care...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Siddharth Vitthaldas
from Pune, Maharashtra
Report
Copy

about icici bogo offer

Address:Satara, Maharashtra, 411007
Website:bookmyshow.com

I understand you have a limited number of icici bogo offers per day for all users, but i couldn't find the exact limit specified on you website anywhere. It will be great if you could point me in the direction of the page where it is mentioned (If it is mentioned). If not, i would like to know why?

Also, customers would really appreciate if we they could get a notification about bogo offers running out on the home screen instead...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy