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BookMyShow Complaints & Reviews

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Last updated Mar 31, 2024
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BookMyShow reviews & complaints page 38

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N
Neeta Kamra
from Gurgaon, Haryana
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regarding non-refund of tickets ref booking id wql9jkm

Address:New Delhi, Delhi, 110008
Website:Bookmyshow

Sub: regarding non-refund of tickets ref booking id wql9jkm

Sir,
This is to inform you that we booked 5 (Five) tickets vide captioned booking id through bookmyshow app installed in our mobile. Unfortunately, tickets were booked at the wrong location i. E. At gwalior due to malfunction/error in your app, while right location is delhi where we reside and hail from. Please be noted that error in feeding location in app...
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A
Aarti Chatrath
from Gurgaon, Haryana
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bookmyshow website cheating on customers

Address:New Delhi, Delhi, 110018
Website:Book my show

This is the second time in a row that i am facing issue with book my show as i booked ticket for sunday oct 1 for judwaa 2 i didn't got the confirmation email i thought it's ok as it was a busy day. The day i visited the theatre on oct 1 i was surprised to see that website was showing booking for friday september 29. When i asked the theatre people to help me they declined my request but told me that lot of people are complaining about book...
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P
Pinks7333
from Delhi, Delhi
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wrongly booking by you

Address:Faridabad, Haryana, 121007

Dear sir/madam
On dated 29 september i have booked a 2 ticket (L 11 and 12) for the movie of judwa 2 at srs mall faridabad for 1 october
After completion of booking procedure i have received movie confirmation detail by msg or screenshot.
That time i was surprised that i was booked my ticket for 1 october not 29 sep so how can possible of it.
I have paid 315 rs amount for the booking of ticket.
So please...
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A
anoosha garimella
from Visakhapatnam, Andhra Pradesh
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payment failed money debited

Address:530017

I have booked my movie ticket for today at varun inox 10:45pm show, executive seats b1, 2, 3, 4 for the movie spyder. At the time of payment, it has shown payment success but soon in the afternoon i received that the payment failed even though the amount got debited! When do i get the refund? What is the process for that and how will i know if the tickets are blocked but the payment has failed. I'm trying to contact customer care but i see...
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P
PAVAN KUMAR MAHANTI
from Coimbatore, Tamil Nadu
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tickets not booked at shiva parvathi, theatre hyderabad

Address:Hyderabad, Andhra Pradesh, 500072

Sir/madam,
This is to inform u that i had booked tickets for rs.70/- dc at shiva parvathi theatre today for 23.09.17 morning show at 11.15 am. The amount of rs.84.81 has been debited from my hdfc account... But ticket is not yet booked... I got a message that my booking is still under process, would be confirmed after making payment. But after making payment also i didn't got any confirmation of seat... Which i booked for b 15.br...
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N
naga padma priya gadam
from Bengaluru, Karnataka
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exchange of tickets

Address:Bangalore, Karnataka
Website:Bookmyshow.com

I booked movie tickets in book my show app for tomorrow (Friday) instead of sunday. I am unable to cancel my tickets in that website.
Can you help me on this to get refund or exchange tickets for sunday show.
It's urgent.
Website used for booking-bookmyshow.com
Timings booked[protected].00am)
Theatre-fun sigma
Timings want to book[protected].00 am)...
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S
Sugima
from Chennai, Tamil Nadu
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movie ticket/refund money

Address:Chennai, Tamil Nadu, 600017
Website:bookmyshow.com

I had booked tickets from book my show on 19th of august from this mail id (Suganya. [protected]@gmail.com), but the tickets were not booked and but the amount was deducted of rs.756.in my bookmyshow id also there is no booking history of my tickets. I have raised complaint to icici bank also. So please refund my money. Revert back with a proper solution as soon as possible....
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S
shivam410
from Noida, Uttar Pradesh
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ticket issue bookmyshow denied what was promised

Address:Mumbai City, Maharashtra, 110091
Website:WWW.BOOkMYSHOW.COM

Last i bought sunburn tickets these are the details booking id: vtbg00t0qks1ux confirmation number
[protected] under this email id : piorwal. [protected]@gmail.com. This year sunburn said before releasing the 2017 tickets "for all the fans who bought tickets to #sunburn10 last year, @bookmyshow will be sending you a special code on your inbox at 12.30pm" however i havent rcvd any when i callled the bookmyshow they said i am not in that...
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K
Kavish Insan
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my account

Address:Chandigarh, Punjab, 160036

I m forget my bms account password n gmail account so how can i open my account in my account 231 rs is there so plzz it will refund it to me...
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N
narwadepriya
from Mumbai, Maharashtra
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refund my amount

Address:Aurangabad, Maharashtra, 431001
Website:in.bookmyshow.com

Dear book my show team. I booked 4 tickets on book my show on 10th sep 2017, at anjali cinema, aurangabad, for 3.00 pm show. As per the confirmation e-mail received from your side (Please see the attached screenshots). When i went to the theater i. E. Anjali big cinema, the person on ticket counter told me that your booking is not confirmed. I showed him my message as well as my e-mail, but it didn't work. The person on ticket counter told...
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P
Palak Vora
from Pune, Maharashtra
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misleading & cheating customers

Address:400067
Website:Book my show

Sir, I tried to book two tickets on icici debit card offer on 1+1 free.paid the amt of 398.44 which got debited from my account.Transaction I'd- VIN/Book My Show/[protected]/0.The book my show failed to generate the tickets.On my asking they put blaim on Icici bank server, but bank said that if there was a problem with bank server the transaction ID wouldn't have generated.Acc to bank the website of book my show refuse to accept the transaction,...
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K
Kartik Avhale
from Mumbai, Maharashtra
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refund my money

I am kartik avhale i am paid amount 147 rs via freecharge for the show of boyz movie at inox reliance mall, aurangabad but the transection is failed i have no bookmyshow account i can't refund my money in my freecharge wallet plz refund my money
Orderid:moband[protected]
My detail : no - [protected]
Email : [protected]@gmail.com...
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M
Malik2801
from Hyderabad, Telangana
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unethical behavior - unable to unlock my account

Address:400706
Website:in.bookmyshow.com/mumbai

I got a call today from bookmyshow's so called escalation team which was unable to resolve my issue.

I am unable to access my bookmyshow account with email id [protected]@gmail.com as it is locked. Also i do not have access to this email address any more. Thus, i am unable to receive the forgot password reset link and they are unable to help me unblock my account.

I would like to access my bookmyshow account...
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D
DocPD
from Jaipur, Rajasthan
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tickets for cinema

Website:www.bookmyshow.com/Movie_Tickets/Book_Now

We regularly book our seats for watching movies through bookmyshow.com. But of late we are finding that when we try to book the platinum seats on weekdays afternoon show the app shows the seats are full but when we reach there there are hardly any occupants in the platinum rows and even in the entire hall. This has happened with us in the entertainment paradise and cinepolis in jaipur. I just want to know why the seats are blocked unnecessarily...
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S
Sherin Abhilash
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ticket amount refund-red alert (noida)

Hi team,
I have booked tickets for the movie "bareily ki burfi" 8:15 show noida wave mall dated 25.08.2017. As you can see in the news channels it's red alert in noida, ghaziabad, haryana because of riots and we are afraid to go to this location. I stay in mayur vihar ph 1.in news it is displayed to avoid travelling to these locations. My request is to please refund the amount i have used for booking the tickets. It is a crisis situation...
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S
Suman Man
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no option to cancel or refund

Address:Bangalore, Karnataka, 560040
Website:BookMyShow

Hi,

I booked movie tickets online by mistake for today intead of tomorrow. I immediately called support and they say no cancellation or refund allowed for it.

What the hell is this! They charge lot as internet handling fees, this that etc etc and dont even provide an option to cancel and refund?
It is really disgusting.! And really workst experience with bookmyshow!

/jyot...
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R
Reshma Ravi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I didn't get my money refunded

I have booked 2 tickets for valerian & the city of a 1000 planets 9:30 am show at Gopalan cinemas
Bannerghatta road, Bnglr for 02/08/2017 through book my show.Unfortunately only 4 people came for the show and the theatre ppl refused to run the show saying that distributers were not willing to do it. They have promised about refunding the cash by that day itself, but till now I didn't get refunded & they are not responding properly.br...
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Biswanaath Barui
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticket cancellation booking no - nf2261971497179

Address:560033

I would like to bring into your notice that, i have booked three tickets thru your portal for "jab harry meet sejal" dated 05/08/17 @ 930 pm show. I mistakenly booked this ticket instead for dated 06/08/17. I wanted to cancel the ticket, but u dont have option to cancel. Why? Why cant i cancel my ticket?? Is this your money or my money??? Its my wish to go any day i want.

Booking no - nf[protected]

Pathetic...
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Rasul Mydeen Benazir Begam
from Perambalur, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

complain about refund

Address:Madurai, Tamil Nadu

Last saturday i was booked couple of tickets, the payment method was credit card, bt i have cancelled the process, bt the money were charged wrongly, i have message from book show process failed, your payment will be refunded within a week till now i haven't been able to get my money, please take action immediately (Your transaction has failed. Please initiate a fresh booking.in case you were charged, the amount will be refunded to the source...
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Nanthini tsnm
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amount taken double time

I have booked 2 tickets last friday through online for the film vikram vedha (Saturday... Morning show...11.00am) in la cinemas... But the amount for the tickets is taken two times.. When i do the booking process first time i received a message that the process is failed... Seats are not booked and money also not taken... So i tried again and booked the tickets... But after watching the film whn i check my account the amount is taken two...
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