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BookMyShow Complaints & Reviews

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Last updated Mar 31, 2024
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BookMyShow reviews & complaints page 36

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N
nisha01_r
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

new year eve party - cheated us

We booked tickets through bookmyshow for 31st evening. We paid around 20000 and booked ticket for bashin next madh iceland.
After reaching there we got to known that it was shady place with cheap crowd, entry ticket was not required, no food, now drink no sheesha was available. We had to fight till 12 am. The coordinator kept telling us that our person is arranging for drink n food but no one did anything. We asked to refund money...
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Tanushka Gupta
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

coupons given while booking a show

The tickets for a movie were booked on 1 january 2018 for pvr logix city center mall, noida, uttar pradesh, india. The coupon given by book my show for subway offered a discount on the 6' bread and beverage. The beverage mentioned in the terms and conditions was specified to be aerated, canned or pet bottle. The coupon was specifically for that day. The employee there refused to give the beverage. He said that the fountain machine is not...
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Appari Suresh Kumar
from Nidadavole, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cashback fraud

Address:500080
Website:Www.bookmyshow.com

Hi twice i have booked the movie tickets through bookmyshow. During payment i have selected amazon pay since they have shown cashback offer in bookmyshow app for very few seconds. After loosing my amount two times they are telling i need to have money in amazon wallet.. And to read the terms and condition. Customer will be in hurry to book tickets right. How he will check all these and there are no easy steps to check in bookmyshow app as...
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J
jasti srinagesh
from Hyderabad, Telangana
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show time not matched with bookmyshow booked ticket

Address:East Godavari, Andhra Pradesh, 533005
Website:BookMyShow

I was very dissatisfied, due to incorrect show time which did not updated properly, as booked ticket shown 11.03 am, but actual show time was 11.30am, this was not acceptable, as we are useing this portal for saving our valuable time, but they were not properly served so please do helping me regarding this
Thanks & regards
Jasti sri nagesh
[protected]...
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R
Raahul410
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

booking confirmation is failed

Dear sir, i was booking a movie ticket on bookmyshow around 1:00 pm (29 dec 2017) for watching a movie"tizer zinda hai" on elphinston cinema (Seat no. F17, f18) on 31st dec 2017 for show time 12:15pm. During payment money was debited from my account (Transaction detail - othpg[protected] bookmyshow mumbai) but booking was not confirmed. So i want to refund my amount into corresponding bank account....
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Sairam.arya4
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong ticket delivered

Address:Mumbai City, Maharashtra, 400049
Website:in.bookmyshow.com

I have booked a vip pass for ola sunburn 2017 through book my show and they have delivered the general access ticket and when asked for solution they are asking me to exchange the ticket at the venue directly.

On the day of event i know there will be a huge rush and it wont be possible and i have to follow up with them. I paid for home delivery and it has gone waste....
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SEEMA MEENA
from Jodhpur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

offers on bookmyshow

Address:Jaipur, Rajasthan

I booked a movie show (Tiger) on 22dec, and got coupons too. I choose one offer from subway and went to grab that offer but after reaching their, they denied (Malviya nagar), than i visited another subway at raja park. The response of the people was the same, they to denied to give me that offer and gave a explaination when i asked the reason that i have talked to the owner of book my show... And because of some problems the offer is shown...
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Address:Thrissur, Kerala, 679562
Website:www.bookmyshow.com

My name is shajeer mm, i am form kerala.

I bought 2 tickets for isl match 3.12.2017 @ kochi on 2.12.2017 from bookmyshow through online. With confirmation i got message you can collect the original ticket from the "box office" at stadium showing the confirmation. While i reach stadium there was no "box office" or ticket counter i can collect the originals. No body is aware of how to collect the online ticket. I lost my money...
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kavita mirchandani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

disgustingly organized a r rahman encore concert at brabourne stadium mumbai

I booked 4 tickets in the platinum 5000 rupees for the above concert held on 17th december vide booking id bbsm002nqyfchu.
It was the most poorly organized event that i had ever been to. The placement of food stalls within the concert area was the worst possible arrangement with people getting up to buy food throughout the performance and vendors walking in and out of the rows and aisles shouting out their wares through the performance....
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Ramana85000
from Gannavaram, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

movie tickets at sr cinemas kadapa

Address:YSR, Andhra Pradesh, 516001

We booked for 3 tickets for mca movie 1 day before but after we reached theatre they said they cancelled the online tickets and after some time they said we came late for that reason they refused to give the tickets. Almost 50 members are waiting till 10:30 pm and police people came and they are always at owners side so they sent all the people out of the gate.. And the staff in theatre are very crude and manner less. Atlast they told without...
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Manikanta Ksheerasagara
from Chirala, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

offer is not applicable

I have used the offer"instant discount"on bookmyshow buy 1 get 1 free
But i am getting the offer code is not available for the user (#-4011)
On the date of[protected]. I want to book tickets immediately what should i do
Please reply as soon as possible..
I have used this offer for booking tickets on book my show site but i could not get the appropriate in formation......
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T
Tanjence
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong ticket booking - bookmyshow flawed website - incorrect book date

Booked ticket for 14th dec 2017 16:45 show for fukrey returns but got confirmation message and mail saying it was booked for 13th dec 16:45 which is ridiculous... The day of booking was 13th dec @16:50 pm and by the time the ticket was booked show already started. I can see several customers having this issue and multiple complaints related to this, something for sure has to be wrong with the website... Bookmyshow should look into this issue,...
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G
gouthamgs s
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bookmyshow - pvr - reschedule of tickets

Address:Bangalore, Karnataka, 560016
Website:Www.BookMyShow.com

Rebooked tickets after transaction failed in bookmyshow, tickets moved to default date 15th of december, instead of 16th december (I missed checking it, but app should have moved to previously selected date?)

Have raised request to bms, but get response can't be changed because of policy.

This is totally unfair guys. Can some one from bookmyshow management and pvr help look at this urgently.

Star...
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V
vishal@1785
from Hyderabad, Telangana
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I'm complaining about movie refund

I purchased 4 tickets. Booking id : w922j6j. Sun, 10 dec 2017, 4.40pm. At tivoli cinema (Extreem).. Seat no : gold upp - j1, j2, j3, j4... I had gone with family for weekend enjoyment and we saw only first half of the movie,, after that some technical fault came to the show and w waited more than one hour.. But after we came to home with harrasment.. So i m requesting u to refund my amount asap......
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tousif1980
from Hubli, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

50 rupees deducted without any reason while booking movie ticket using bookmyshow

Dear team
I feel so inconvenient to bring to your notice that there was a deduction of 50
Rs from my debit card without any reason while making a payment in bookmyshow when check my passbook it's shows helppay services this is way you collect amount from your illegally from your customers

The transaction id details is in the image attached with this mail
Please find the attachment...
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Abhishek Agg
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about bmscoco offer

Address:Mumbai City, Maharashtra, 400050

The bmscoco offer on book my show website states by 2 tickets and get 1 free. But when i went to apply this offer it was only 50% discount on 3rd ticket.
Later while talking to customer care executive, they replied that the caption is only for advertising and the t&c explains that discount is only 200 or 50% only on 3rd ticket.
So here is the complaint:
The offer says buy 2 get one free.
The about offer says buy...
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Sagar Pavithran
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no refund on failed book wallet transaction

Website:www.bookmyshow.com

I decided to give the bookmywallet option a try on bookmyshow app on the 24 nov 17 at 1915 hrs approx.. I recharged the wallet with rs. 500/- via sbi net banking. The amount got debited from my account but did not reflect in the wallet option of book my show. The transaction reference number is igackxzhn0 for rs.500.0 on 24-nov-17 19:13.

It is requested that necessary actions be taken and the rs 500 amount be credited back...
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pankajjain6679
from Basi, Rajasthan
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of rs 155.40 .

Address:Mumbai City, Maharashtra
Website:www.bookmyshow.com

I made transaction for tickets of film secret super star on 22nd October of Rs 155.40 but the tickets were not booked.
In second transaction tickets booked.
But for first transaction the tickets were not booked.and yet almost after a month the amount been not credited to my sbi bank account.
Although several times I contacted book my show for this refund whose reference number is 4815549.but yet the problem been not solved.br...
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S
Shreenil
from Coimbatore, Tamil Nadu
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

about movie ticket

Address:Surat, Gujarat
Website:Bookmyshow

Respectively, i booked a movie ticket justice league (Hindi) 2d. On 16 november. The details are given below.
Hi customer,

Booking id: rjhm00mc6j5as9.
Seats: executive class: g10, g11, g12.

3 seat (S) for justice league (Hindi) (U/a) on sun, 19 nov, 2017 10:00am

At rajhans multiplex: adajan, surat (Screen 3).

When i went theatre i didn't got ticket bcz the theatre...
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amrutavb
from Lunavada, Gujarat
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money was debited from my account twice to big tree entertainment but not received booking confirmation

On 17/11/17 i was trying to book two tickets of india vs shri lanka 2nd test match which is going to be on 24th november to 28th november at nagpur. Firstly i tried to pay by my fathers debit card of union bank. It was showing unsuccesfull... Then i tried to pay by my sbi net banking... It was also showing unsuccesfull to book. When i checked... Both time, the transacting was happening, rs. 521 was debited from union bank account and also...
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