| Address: Bangalore, Karnataka, 560067 |
I had purchased 2 tickets for neha kakkad show on 7th jan which was cancelled. As per rule tickets should be cancelled and the amount should be refunded in my account, but when i called your customer care, they refused to return the amount and told that the next date will be advised. This is not fair as i may not be free to attend her concert on other date. This is a breach of trust. I, therefore, request you to refund my amount. The details of my booking is as under:
Hi customer,
Booking id: mchb00f959se7f.
Seats: vip (1699): 2 ticket (S).
2 seat (S) for neha kakkar live in concert
On sun, 7 jan, 2018 7:00pm
At manpho convention centre: bengaluru.
Please carry your cc/dc card which was used for booking tickets.
Feb 12, 2018
Complaint marked as Resolved
Verified Support
Jan 12, 2018
BookMyShow Customer Care's response Hi,
Thank you for talking to us.
Regards,
Team BookMyShow
Please Note: Bookmyshow does not look for any bank details or card numbers from its customers. Request you to not share any confidential details to any anyone claiming to be BookMyShow representative
We applied for online movie ticket through book my show but due to some family medical emergency we didn't go for movie now we are asking for my amount refund they are denying the same however we inform to the make my trip same day
So we are facing harassment from book my show
Kindly help us to get our refund