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BookMyShow Complaints & Reviews

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Last updated Mar 31, 2024
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BookMyShow reviews & complaints page 39

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C
Chandru Bcv
from Tumkur, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not shown booking film

Address:560034

Iam chandra sekar as i booked 2 tickets for telugu film nakshatram for 1 pm show. Seat no e12 & e13.
Booking id. Tdca000m1e2fd3.
But they confirmed no show today...
Thirumala theater agara bangalore.

So pls refund my booking amount.

Mob.[protected]
[protected]@gmail.com..

Pls do refund my amount.

As i called customer care people they did not respond correctly...
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S
ssc734
from Mumbai, Maharashtra
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refund of 5000/- due since 6 months

Address:Mumbai City, Maharashtra
Website:www.bookmyshow.com

I have been following with bookmyshow team since february 2017 for my refund on failed ticket bookings for sula fest. They asked me for my bank statements for 4 months (Which are confidential); still i gave them. Even after this they dont have any answer or reply by when they will refund. Everytime saying we have escalated your matter but cant assure you when will it be solved.

I think its time to sue them and get money aswell...
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S
shakyasky
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bookmyshow booked ticket but without any information cancelled the show and refund all money

Address:New Delhi, Delhi, 110059

I have booked one tickets for valerian and the city of a thousand planets (3d) (U/a) show date is 30th jul 2017, 14:35 pm at movietime, rajouri garden. But when i went there team told that shaw has been cancelled. They told that they have given the information to the book my show but i didn't get any information. Bookmyshow have to give me prior notification, i am really feel ashamed.

Refund my reedem coupan and money with...
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A
astul123
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

booked ticket but without any information cancelled the show

I have booked 2 tickets for indu sarkar show date is 29th jul 2017, 10:00 am at cinepolis : binnypet mall, bangalore. But when i went there team told that shaw has been cancelled. They told that they have given the information to the book my show but i didn't get any information. Bookmyshow have to give me prior notification, i am really physically torches....
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N
nja
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

booking id wqjks2d

Address:New Delhi, Delhi, 110019
Website:in.bookmyshow.com

1) did booking for wrong date (For 28th jul) requested cancellation within 4 minutes customer care informed not possible. I lost rs.1032

The ticket cost is rs.900
Book my show internet handling fee (Booking fee+gst) = rs. 132.16
And if i directly book through pvr it is (Conv charge+ gst) = rs. 128
= they should have deducted their handling fee and gst tax /cancellation fee and refunded at least rest....
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S
shanu281
from Coimbatore, Tamil Nadu
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higher amount charged than the ticket price

Address:Ernakulam, Kerala, 682006
Website:www.pancinemas.com

Today i purchased a movie ticket on pan cinemas kochi from bookmyshow. It is a platinum ticket of rs 155.16. When i click for payment it is showing as need to pay is 222.70 rs. On purchasing the ticket they showing only 205 for ticket price. Actual price is 155.16 rs. So they charged additional 67.54 rs without for what purpose i dont know. Please help me to get my refund back and lodge a complaint regarding this. I am submitting all the...
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V
Vipinchauhan9555
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bms rs 10000 refund issue bms complaint Id #4206530

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:in.bookmyshow.com

Hi,

I have also contact to airtel and airtel said to me that i have not received any amount of reference id: 4986166479586953203071 from bookmyshow and transaction failed from bookmyshow side and money refund to bookmyshow.

Airtel said to me that airtel will not claimed to money with this reference id 4986166479586953203071.

I request to you please refund unsettled money to my bms wallet.br...
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D
Dianajpi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Online movie ticket booking

Address:Thane, Maharashtra, 400604
Website:Bookmyshow.com

I booked a 8:15 pm show for war of planet of the apes at 8:15 am today. I got charged twice on my visa debit card used. Once for rs 66.77 and the other time for rs 346.58. Charges told to me upon booking were rs 346. Why the additional charge of rs 66?

I've never been charged additionally before nor have i had any complaints with bookmyshow. Why now?...
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M
Makam Harish
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong tickets booking

Address:560092
Website:www.bookmyshow.com

I have booked 4 tickets for 11 july, but when i got ticket confirmation it is for 12 july which is very annoying. I need you to look into this issue and resolve this at the earliest. Here is the qr code : sgwt00wnuj1kym

I have also communicated this issue to bookmyshow's customer care and here is the complaint number 4259450

I would like to get my refund as the tickets are booked for tomorrow (12 july) but im...
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S
savithagr
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Illegal attempt to book ticket from my Bookmyshow account

Address:560097
Website:Book My Show

There was an illegal attempt made by anonymous person for booking the movie ticket online using my saved card details from my book my show profile.

Anyways the payment was not successful as the otp was received on my registered mobile no which was not shared to anyone.

But it looks scary and surprising to see such fraud attempt of an unauthorized access to the card details inside the user profile.
br...
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T
Tanu26
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money refund after show has been cancelled

On 22 nd of june in goreagon cinemax.. Theatre.. I booked two tckts worth 158 frm bookmyshow.
The show got cancelled.. And my money was not returned. As i did the online bookng..
So i request you to pay my money back.. As the theatre authorities are blaming you..
I am a regular customer to book my tickts online through booknyshow.
And m highly dissapointed with this.
I think you shud assure your customers...
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B
B vignesh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst and wrong guidance of customer

Address:New Delhi, Delhi, 110012
Website:Www.bookmyshow.com

I booked tickets frm this app so it has a offer of buy one get one icici debit card.
I tried it once it got declined and frm then after 4 hours also it says to try after 20 minutes. The customer care people are worst calles them thrice and mailed them for 5 6 times.
Still try after 20 minutes.
So i kept on calling and emailing hence mo reault. I waated my whole time in this rather i would slept my day out....
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Address:492001

Dear team,

With reference to the subject matter, find below the trail mail detail for refund of ticket charges which is still to be credited in my a/c. Kindly let me know how much time will you take to do the needful..

Sarabjeet barham
Apr 23

To helpdesk
Dear team,

I had booked tickets of fast & furious yesterday via book my show & payment was done online but today...
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parveenadhikari
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of movie ticket

Address:Mumbai City, Maharashtra, 400058
Website:bookmy show

Dear concern person,

I have done the booking of raabta movie show for 11/june/2017, but i think by mistake it has been booked for 9 /june /2017, so i want the refund of my rs.1566 but they are not giving that refund they are saying that it is not their policy, but this is very big amount

Please help me on this..

Thanks
Parveen,[protected]...
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Gaurav Kumar Choudhary
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non received of cash back

Address:Kolkata, West Bengal, 700059

Dear sir,

I have booked a movie ticket of raabta for 2 persons from kolkata on 08 june, 2017 for which i was eligible for cashback as all payment was done through my paytm wallet. Its almost 3 days and till now i have not received my cashback.

Kindly look into this matter and arrange for my cashback.

Booking id:- jass[protected]
Transaction id:- [protected]...
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Rajesh Mahule
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failed transaction money return

Address:495001
Website:bookmyshow.com

On 20.5.2017 10.50 am booked 3 tickets for carnival cinema 36 city mall bilaspur chhattisgarh. Amount deducted from my bank account (Internet banking) and ticket not booked. Ticket amount 170 x 3 = rs 510 + internet charges rs 78.90 total amount rs. 588.90/- deducted. Ticket not booked.

Transaction reference number isbi[protected]igabikngp7

Please return the deducted amount to my account...
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G
Garvita Mehta
from Korba, Chhattisgarh
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Bookmyshow booked tickets but movie not running in theatre

Address:465669
Website:www.bookmyshow.com

On 4th june 2017, morning at 9:12 am i booked the tickets for movie named sachin running at the theatre : vivek cinema, bioara for show at 3:00 pm, we were leaving 35 kms away from the theatre then we reached to the theatre at 2:30 pm.
When we reached theatre, movie : sachin is not running in the theatre, and we were totally shocked.

Bookmyshow : this is not expected that your site is allowing us to book tickets but...
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Ajit Vaze
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Gift card not received

Address:Mumbai City, Maharashtra, 411045
Website:www.bookmyshow.com

I had booked a book my show e-gift card on 2-june-2017 at 2:13 pm. According to the details mentioned on website, the card was to be delivered in 90 minutes. I asked the card to be delivered to my email id itself since i had to take a printout and give it in the evening at a party. I paid full amount and receive a mail with order id inv[protected]. I did not receive the card till 3:37 pm. So i called up customer care and was told that i would...
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saakshi thakur
from Mohali, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I booked wrong tickets.want to cancel it now

Address:Chandigarh, Punjab

I booked 3 tickets for 11:15 pm instead of 11:15 am for 28th may 2017 sunday
Now i want to cancel it
Plz help. 3 tickets for 534
Please help otherwise my money will get wasted
I tried to get it canceled from the theater but they refused
Bookmyshow app has nothing for cancellation on their app
Please help .the tickets were for centra mall industrial area chandigarh.i want a refund...
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R
Raja AGK
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unassured commitment

Address:625016
Website:Book my show

I am srinivasan, i have prebooked bahubali 2 tamil via book my show for inox madurai. I was very eager to see the film. So i prebooked for reservation on[protected]. On 26.4.17 bookmyshow said we will intimate via sms after reservation has done. Last minute they just delivered apologise to me for not booking. Amount also not refundef. How this is correct.?

I cant tolerate their disobedience. I am very eager to see the film...
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