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BookMyShow Complaints & Reviews

2.9
Last updated Mar 31, 2024
Complaints 1528
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852
Unresolved
676
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BookMyShow reviews & complaints page 32

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S
Sudharsan K
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

forced to leave theatre with mental agony

Address:620002
Website:lacinema.co.in

Subject: forced to leave theatre with mental agony

Timeline
1717 hrs
Booked 2 tickets for 2240 hrs show in cinemas
2145 hrs
Reached premises awaiting for print out at counter
2205 hrs
Got print out of ticket and was inside the premises
2230 hrs
Checked with refreshment counters at level 1 since no one was in the fort screen at level 2 where the show is to be screenedbr...
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Chindem Nikhil
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund of movie tickets amount which is deducted from my account but didn't get any confirmation

Address:Mumbai City, Maharashtra

I filed a complaint against book my show for refund my wrongly deducted amount, they said with in 10 days the refund will be done. I filed a complaint on 14th july now date is 26th july.. Still no response about my complaint status. This is very bad experience and also the reputation of the organization further reduced with these type of experiences to the customers..
So i requested you to kindly solve my complaint and refund the...
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Ankit Aryan Choubey
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

movie ticket amount got deducted but didn't get ticket, neither money back

Address:560037
Website:Inox

I tried booking ticket on 30 june for sanju movie in inox brookfield. Ticket didn't get book and rs 312 got deducted. I called the concern person at inox, they confirmed ticket has not booked. Your amount will be refunded. So far in next 24 days it has not come in my account.

I called them again today and they are telling we can't do anything. Please help.

Reference transaction no. — [protected]igadvzjrb1...
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Hiten Bhatia
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not getting thru bookmyshow(looting customers )

Address:421003
Website:Bookmy shown.com

I had booked two tickets through book my show booking ID:PRBT00M1WHY2P6 on 15.07-2018 in Mumbai(Borivali) of one play show for my mother and her friend who is age is above 50 years on 23/07/2018 but than language was know to be in marathi she can not understand language .Just to inform you further location was also very far from our place . The complain was registered on the same day. But no action have have been taken They are saying as...
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Chindem Nikhil
from Hyderabad, Telangana
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money deducted from my bank account but not confirmed tickets

From
CHINDEM NIKHIL
I booked movie tickets on 14/07/2018 at 11:55 on book my show through payzapp from my a/c number[protected] it showing that amount we're deducted but tickets not booked and any information about that transaction not came. The customer care is not providing any information I was very shocked and booked for spent another amount I lost my valuable time and money. The relevant screenshots are attached with this...
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Priya Singh 0628
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrong seats availed to me as seats which I booked were gone

Address:401107

I booked antman and wasp at inox dahisar today. I selected seats B20 21 22 and 23
At that it was showing available. When i got confirmed tkts they gave me B31 32 30 and 29. I never book corner seats. When i called them mailed them they told me no solution for u as we cancel tkts only for our superstar customer... Crap. They looted my Hard earned 1500 as my family is annoyed they dun want corner seats and no one is gng now. So bookmyshow...
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A
anuajayan
from Avinashi, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

always unable to avail 1+1 offer on icici coral card offer or visa blockbuster offer

Website:www.bookmyshow.com

I tried to book ticket and try to avail 1+1 ticket offer using my icici coral credit card, i always get stupid errors and i end up paying full amount. Moreover for visa blockbuster offer it has been disabled by bookmyshow to not to get discount benefits. Even if i tried to also will receive some annoying error or excuses.

Tried contacting bookmyshow customer service regarding same they will replay as please attach screenshot...
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Rosamund Mary
from Mumbai, Maharashtra
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need my ticket amount refund asap

I booked the tickets for sanju at rassaz mira road for 10pm show for 30/6/2018 on 29/06/2018
Email [protected]@yahoo.co.in and the money was deducted from my sbi account of rupees 246.96. The reference number for bigtree entertainment pvt transaction is igadvxefh9. I need my money back asap. This is not done at all. Please refund the money. Your customer service is really bad. No one is picking up the phone as well on both the...
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S
shiva cmrl
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

movie ticket booking pondicherry

On sat, 16th i booked ticket for jurasic world for 6.30 pm show at muruga theater, pondicherry. First i booked seat nos e10 to e7 (4 tickets) the booking id muth[protected]. Amount debited but i didn't receive any confoirmation. Hence i booked 4 more tickets for the same show vide id no. Muth[protected], for which also i didn't receive any confirmation, but i took snap shot. Due to the untimely confirmation i paid twice.
Hence i kindly...
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kalutaran
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cancellation of ticket id pmsj0000012984

Address:Jammu, Jammu and Kashmir, 181201
Website:[email protected]

Dear team,

My booking id is

Booking id: pmsj[protected].

Seats: platinum - d1, d2.

2 seat (S) for race 3 (U/a) on fri, 15 jun, 2018 1:15pm

At platinum movietime spa: jammu (Audi 1).

I have facing some medical emregency in family today,

Request to you kindly cancel my ticket for tommrows show,

Kindly refund the money after...
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ofaq
from Champa, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

change date of show

Address:Lucknow, Uttar Pradesh, 226003
Website:Bookmyshow

Sir i request Please, if you change my ticket date, we have accidentally booked the show in the wrong date plez plez sr...
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I have tried to book my movie ticket on 09.06.18 at about 8 p. M. For 2.55 p. M. Show of 10.06.18 at pvr mani square, kolkata. Tried two times but both times i have recd message for transaction got failure after completing payment procedures of rs. 1591.50

Third time i have booked my ticket after 1 hour & the same has been booked.

Surprisingly i have recd message from my sbi credit card on 10.06.18 at about...
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Cvangoor
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

kaala show cancelled by pvr phoenix on 8th june 2018 but bookmyshow refuses to refund

Address:560016

I booked ticket for kaala at 2 10 pm show on 8th june in pvr phoenix market city, whitefield, bangalore. I booked my ticket using desktop. I was in an assumption that i had the message and mail from book my show. When i went there i checked and i had the confirmation number in my google calendar. With that i checked in the box office, the box office person told me that 2 10 pm show is cancelled and no kaala movie screened in that mall. I...
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priya darshani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

wrongly booked my ticket denied for refund

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:Bookmyshow

Hello this is literally very annoying and pathetic services by bookmyshow,
As today i have tried to book 2 tickets for bdw for 3 june show, but when i get the tickets on it showing 2june, i again tried to book ticket. This time it book for 3june..
I registered a complaint on bookmyshow that it wrongly booked for 2 june 12pm, as the time is already 11.30 not possible to go their and i even can not gift anyone as their is no...
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Sagnik Sarkar
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

offer codes never work

Address:Kolkata, West Bengal, 700094
Website:bookmyshow.com

Bookmyshow has been sending me emails for quite sometime now informing about all the 50% discount offers they are providing if i use their app or website to book movie tickets. Offer codes like "funtastic" and "cutting" have been sent to me via email repetitively. My complain is whenever i try to use those offer codes i am unable to. Once i enter the otp bookmyshow sends on my phone the app shows that user is not eligible for this offer....
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OmkaPatil98
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

booking failed on 17th may but still didn't get refund

Address:Kolhapur, Maharashtra, 416003

I want my money tomorrow itself, you told therr will be maximum 10 days for refund but still no sign o[censored]r returning my money back. Therefore i request you kindly return my money back, i never facee issue like this before and the tax you charge is high, you should have return my money withing 5/6 days but its 9th day today and i'm lodging complaint against you...
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Prakash_4
from Bengaluru, Karnataka
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booked for the same day for 10.20 show at 10.17

Address:560011

I was trying to book for avenger infinite war 4d show at 10.20 for 24th. It was initiated at 10.11 and payment to my card account has been affected at 10.17 for 10.20 show on the same day and payment was through. Message received has been mentioned here below. This is a bug in the program being run by book my show. Because of this i lost an amount of rs.1452/=. On telephoning to book my show customer service they were not helpful to me. How...
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abhishekpasricha
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

bookmyshow fraud company cheating customers on indusind exclusive debit card offer

Address:New Delhi, Delhi
Website:www.bookmyshow.com

Bookmyshow team is so bad and worst that if my bank would have delinked the offers with them then i have no incentive to book the tickets as paytm is far far more better.

I have sure shot quota of 3 tickets of buy 1 get 1 for which what cheating bookmyshow does it that when you apply the card details it deducts the usage of offer but the app will crash or the payment will not happen and your transaction will go for a toss....
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sandeep_cc
from Hyderabad, Andhra Pradesh
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

ticketing services

Website:in.bookmyshow.com

Bms ticketing services has technical glitches all the time. Money was deducted from my account and ticket not booked. There is no local customer care. There is mumbai number and when i tried reaching that number there is no proper reply, there 100 people before me in the queue. Why this business is encouraged when it is looting people using faulty technical ticket booking system. As a customer now i am left with no clue how to get my money...
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Binay pandit
from Kolkata, West Bengal
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tickets didn't arrive

I have made a payment to bookmyshow of rs. 296.10 from wallet [protected]. Tnx id[protected]. I haven't got my e tickets but the amount is already deducted from my e wallet. It have booked 3 tickets of deadpool 2 movie at jaya: lake town. I want my tickets or please return the deducted amount. They displayed a massage showing that transaction is failed....
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