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BookMyShow Complaints & Reviews

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Last updated Mar 31, 2024
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BookMyShow reviews & complaints page 40

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A
AkshayaS
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Kumaran theatre, madipakkam (listed under bookmyshow)

Address:600061
Website:in.bookmyshow.com

We had 2 bad experiences with kumaran theatre madipakkam for which we booked tickets online through bookmyshow.

1. My friend booked online tickets for morning 8:30am show in kumaran theater through bookmyshow. But after reaching the theater they have been informed that there is no morning show. It has been cancelled and there was no prior message or notification sent to those who have booked tickets online. All those people...
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A
adarsh katiyar
from Delhi, Delhi
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Cancellation ticket and refund money

Address:Raigad, Maharashtra, 410206
Website:in.bookmyshow.com

Dear sir,

Kindly tell me that if i booked ticket through online of four familly members. And also book some snack. But at that time ticket not received after show on mobile no.
How can mange you and what is procedure of my refund money.
Please refund my money asap.
My bookind id for ticket and food beverage order are wj3pzgx and 787541 at orion mall, panvel....
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U
Umesh Bondre
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted from account but didn't get movie rockets

I (Umesh bondre) was booking 2 movie tickets from bookmy show. 225 rs. Deducted from my credit card account after providing all info reg. Cards. But it showed "cinema did not respond for some reason & we could not book your tickets." even i tried to get my money back by signing a my wallet but i could not sign in for the same due to technical problems. I want my rd. 225 back. Attached is the screenshot of failed transaction. I think bookmy...
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P
priyam bada
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Booking failed but credit/debit card charged for 4 ticket

Address:Patna, Bihar, 800013
Website:BOOK MY SHOW

I have booked ticket for half girlfriend (6.40 pm) 22/5/2017 at patna cinemapolis p& m mall through book my show online

Mentinoed contact no - [protected], [protected]@gmail.com

Ticket has not been booked but amount deducted from axis bank. After getting confirmation of non booking of ticket i have again tried to re-book the ticket but again transaction failed but i was charged so total 2 times amount has been...
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R
Rajesh Mahule
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failed transaction amount return

Address:495001

On 20.5.2017 10.50 am booked 3 tickets for Carnival cinema 36 City mall Bilaspur Chhattisgarh. Amount deducted from my bank account (internet banking) and ticket not booked. Ticket amount 170 x 3 = Rs 510 + internet charges Rs 78.90 total amount Rs. 588.90/- deducted. Ticket not booked.

Transaction reference Number ISBI[protected]IGABIKNGP7

Please return the deducted amount to my account

Rajesh...
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A
Ashwini Pendyala
from Dahanu, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding transaction

Address:Rangareddy, Andhra Pradesh, 500097
Website:Book my show

Hi,

I had raised the complaint and called also for the technical issue done of book my show. I had booked the 2 tickets for 2 times. First I booked the tickets on 21st and I had received the msg as transaction failed. Again I tried for 2 tickets but the system has taken as 19th that also u received as the failed. After 3 or 4 pm I got the msg as the transaction is successful and the amount has been deducted from my account....
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S
Sudeshna B
from Sonipat, Haryana
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Fraud transaction

Address:Mumbai City, Maharashtra, 560017

Welcome to Notes

Hello,

This is to provide some customer feedback for Bookmyshow :

1. I have been a loyal Bookmyshow customer for a fairly long time but I was shocked at the poor customer service that I have been receiving since yesterday.

2. I booked two tickets for " Half Girlfriend" in a hall in Bangalore. The amount was deducted from my account and I received ticket confirmation....
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J
Jagdeep singh chandawat
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment deducted by bank but no tickets are booked

Address:Bhilwara, Rajasthan, 311001

I booked tickicts for two for movie meri pyari bindu at 14 may 2017. Booking process was completed. Payment was detected from bank. But no message given by you. Even there is no booking of tickicts at inox cinema, bhilwara. even payment is not submitted at my wallet. Nd there is no debit at my bank. Give me my cash back or submitted either at my bank or my wallet in app immediately....
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R
Ramkrishna Patil
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

BookMyShow Amount not yet refunded

Address:Mumbai City, Maharashtra, 400028
Website:bookmyshow.com

I pre-booked Baahubali 2 movie in bookmyshow.com at Friday, 28 April 2017 10.50 PM . I did not get tickets for movie. At 29 April 2017 I got message like my ticket is not confirmed and money will be refunded within 15 days. But still I did not get my money refunded. I booked four tickets and they estimated 720Rs for four tickets. I have booked my ticket from
Mob.[protected]. I call HDFC bank and they gave me Ref No.[protected]. I have...
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A
AKHIL MADHUSOODANAN THAMPY
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted for non confirmed tickets

Address:Thiruvananthapuram, Kerala
Website:bookmyshow.com

I am Akhil M Thampy, yesterday 15/5/2017 I booked 2 tickets for bahubali 2 for 17/5/2017 at 11:00 am show, in Audio 1, Aries Plex sl theater, Trivandrum, Kerala. From my mother's bank account named Beenakrishnan with netbanking you have deducted 467 rupees with internet booking charges and I haven't got any confirmation regarding my tickets and if the ticket is not booked yet kindly refund rupees 467 to the bank account...
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J
Jagadeesh2179
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Asking for refund, pre booking amount, for bahubali 2 which are failed to book tickets by book my show people

Address:Mumbai City, Maharashtra
Website:in.bookmyshow.com

I prebooked 1 ticket for bahubali 2 movie which was on 18th april. On 27th of april i got message and a mail that

"it seems you had pre-booked tickets with us. Apologies, but we were not able to book the tickets as per the preferences selected by you.

We have processed the refund for the amount of rs. 340.00 to the payment channel.
The refund should reflect in 10 working days although it doesn't usually...
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K
karthi22kn
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Amount not yet refunded

Address:Chennai, Tamil Nadu, 600119
Website:in.bookmyshow.com

I pre-booked Baahubali 2 movie in bookmyshow.com at Monday, 17 April 2017 1.24PM. I did not get tickets for movie. At 26 April 2017 I got message like my ticket is not confirmed and money will be refunded within 15 days. But still I did not get my money refunded. I booked two tickets and they estimated 300Rs for two tickets. Along with internet handling fee total amount is 380RS.

PRE-BOOK ID is PB-[protected].
Total...
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U
from Ramanayyapeta, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount deducted for not confirmed tickets

Sir/madam! I my name is chembrolu umapati sastry. I have booked 2 tickets on[protected] at 5.12 pm for bahubali 2 cinema at sri vijaya mahal ac, mandapeta, of e. G. Dt;ap, and my booking id is svjy [protected]. Seats first class :h-7&h8 for[protected]. At 7 pm. For rs.451.34. My complaint is additional 2 times rs.451.34&451.34, total: rs.902.68 were amount deducted from my sbi a/c bearing no:[protected], the branch name is sbi, angara, ifsc...
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S
Sruthi goud
from Hyderabad, Telangana
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Money refund

Address:Hyderabad, Andhra Pradesh

This is snigdha 15 days back when I was trying to book tickets for Bahubali it started processing and continued processing till 15 min. And the money got cut from the bank . I got a message that money transaction has happened.but immediately the tickets got cancelled y the reason I don't know.and I got a message that the money will be refunded within 10.
The money transaction is happend on 27 April, from that date already 10 days have...
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Address:400703

Hi,

This is with regards to tickets already booked for today evening 6.15 pm show running at raghuleela vashi - 3 nos tickets for bahubali 2. In this connection I had already mailed to customer since I havent received the tickets yet online or on my mail id but the amount has been debited to my account.

Kindly look into the matter at the earliest & revert back.

Thanks & Regards,

Priya...
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D
Divyang Prajapati
from Ahmedabad, Gujarat
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Regarding wrong timing and refund

I booked 2 tickets for "guardians of the galaxy vol. 2 (3d hindi)" of rajhans cinemas (Nikol, ahmedabad) for 7th may. I had seen 3 options for show (9am, 3am, 9pm) on bookmyshow. So i booked tickets for 9pm but after payment, show time changed 9pm to 9am. I asked in box-office of rajhans cinemas and they replied to me that we had only one show for "guardians of the galaxy" on 7th may and it was 9am.

So i asked to bookmyshow...
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A
Aditi Hulke
from Rajkot, Gujarat
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Ticket confirmation not received

Website:www.bookmyshow.com

I had booked 2 tickets for bahubali 2 on 10th may 2017 and the money was deducted from my state bank account but no confirmation about the tickets was received. I have complained twice to them but in vain. I am facing a lot of problems due to this issue. Please please resolve my problem as it is hindering my day to day. I request book my show to resolve this issue please....
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K
Kannan RMK
from Salem, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pre booking or refund

Address:Coimbatore, Tamil Nadu, 641015
Website:bookmyshow

Rub: pre booking / refund
Ref: book my show booking id number - tgal[protected]
Mail id: [protected]@gmail.com
Mail id: r. [protected]@gmail.com

Dear sir/mam,

I booked 6 tickets today, wrong theater and language selected.
O kindly help to refund amount or pre book the tickets now.

Thanking you,
Kannan
[protected]...
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N
Nitesh M
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pre book refund

Address:500011
Website:www.bookmyshow.com

I had pre-booked my tickets for baahubali 2 but bookmyshow sent me a apology message saying that they couldnt process the amount so they will be refunding it in 10days. Till now i havent received any refund. Its more than 15days. Bookmyshow is spoiling its reputation like this. It shouldnt have charged when its unable to book or refund when not booked. why do they play with customer's money??...
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M
Mahdokht Bharda
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Misguided by BookMyShow

We had booked justin bieber tickets from book my show.. Before booking the tickets, we had confirmed that the selected seats were sitting seats..

After few weeks we came to know they were standing seats... We again called up bookmyshow to clarify the same. They again confirmed they were sitting seats!!

On the final day we had to stand!! Upon calling them again, the customer care says, "sorry for misguiding you,...
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