I tried to book threet tickets for the movie DOSTANA from the website www.bookmyshow.com for 16th Nov 2008, 8pm show in Fun Cinemas Andheri. The ticket was not provided to me but I was charged Rs.720/- on my ICICI Bank Credit card number 5176 XXXX XXXX 6000. I tried this booking at 1:30am om 16thNov 2008. When I entered my credit card details to book the tickets, the message appeared to me that the transaction could not be processed due to some problem.Till date I did not receive any sms or mail regarding this booking. My credit card has been charged of Rs.720/- even when the tickets were not provided to me. I contacted their customer care and have provided them the credit card details and credit card bill statement also. I called their customer care to know when I'll get the money back but every time they said that they are looking into the matters and the they will revert back by 2nd Jan 2009. But till date I have not received any communications from them.
The complaint number with www.bookmyshow.com is #64280.
Aug 14, 2020
Complaint marked as Resolved
I have already dropped a mail to Customer care and awaiting their reply...
-DIpankar