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BookMyShow Complaints & Reviews

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Updated: Oct 4, 2025
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BookMyShow reviews & complaints page 78

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S
Saumya Sarkar
from Delhi, Delhi
Jan 8, 2009
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I tried to book threet tickets for the movie DOSTANA from the website www.bookmyshow.com for 16th Nov 2008, 8pm show in Fun Cinemas Andheri. The ticket was not provided to me but I was charged Rs.720/- on my ICICI Bank Credit card number 5176 XXXX XXXX 6000. I tried this booking at 1:30am om 16thNov 2008. When I entered my credit card details to book the tickets, the message appeared to me that the transaction could not be processed due to some problem.Till date I did not receive any sms or mail regarding this booking. My credit card has been charged of Rs.720/- even when the tickets were not provided to me. I contacted their customer care and have provided them the credit card details and credit card bill statement also. I called their customer care to know when I'll get the money back but every time they said that they are looking into the matters and the they will revert back by 2nd Jan 2009. But till date I have not received any communications from them.
The complaint number with www.bookmyshow.com is #64280.
Aug 14, 2020
Complaint marked as Resolved 
I have just landed into same issue today.. I had booked 3 tickets, the amound got debited from my account, but the site showed a message" Transaction failed or cancelled by user"

I have already dropped a mail to Customer care and awaiting their reply...

-DIpankar
i booked two tickets from the bookmyshow website through ICICI bank net banking. the amount has been debited and i didnt get any ticket..
i have sent many mails but no reply..
I landed into the similar issue today.. got a message that the Transaction failed.. but got my money deducted from the accont :(.. seems like a common issue with the bookmyshow..
I landed into the similar issue today.booked two tickets from the bookmyshow website through ICICI bank net banking. the amount has been debited and i didnt get any ticket..the site showed a message" Transaction failed or cancelled by user"

errror in booking

The tickets are not bookked but amoubt is transacted from my Amex and debit card as well 3 tickets of 260 each with extra handling charges from both the cards 900 rs when it will refunded?
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    ILANGO S
    from Chennai, Tamil Nadu
    Nov 1, 2008
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    Dear Sir/ Madam,

    i booked for the movie AGAN Ticket in the INOX theatre at Chennai for 2nd Nov 2008 at 6.45 pm show.

    I Booked three tickets using my win Pin offer provided by ICICI Bank Credit Card Ltd.

    But none of tickets has been booked due to Server Failure on the particular Website.

    My win pin offer also due to this problem.

    Amount has been charged in my credit card too.

    Please do the needful at the earliest.

    My contact number is[protected].

    Thanks & Regards,

    S Ilango
    Aug 14, 2020
    Complaint marked as Resolved 
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      Sunil
      from Mumbai, Maharashtra
      Sep 25, 2008
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      I booked for a theater show on Bookmyshow.com and paid via online payment system. The money got deducted from my account but the tickets never came. Despite repeated calls and emails and sending of bank statements they refuse to even acknowledge.

      It is sad to note that Network 18 venture is resorting to such methods to keep itself afloat.
      Aug 14, 2020
      Complaint marked as Resolved 
      HELLO IAM VIJAYA KUMAR ( [protected] ) I BOOKED 2 TICKETS FOR ORANGE MOVIE ON 26/11/2010 9:00AM SHOW THROUGH ICICI MOBILE BANKING, MONEY IS DEDUCTED FORM MY ACCOUNT BUT I DID'T GET THE TICKETS OR MESSAGE, PLEASE SOLVE MY PROBLEM.
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