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BookMyShow Complaints & Reviews

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Last updated Mar 31, 2024
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BookMyShow reviews & complaints page 73

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S
satishk1511
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Issue

Address:Bangalore, Karnataka

I tried to book concert tickets through their portal and despite three failed attempts, i wasnt able to.. I then checked with my credit card company and it turns out they have debited the amount the next day

I immediately asked them to cancel the ticket, but they refused and asked me to sell it at the venue. I didnt go for the event thinking that the money will be reversed to my account. None of this was to happen
br...
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Rohit Nair
from Mumbai, Maharashtra
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Refund of overcharging not done in over 30 days

Address:Mumbai City, Maharashtra

Bookmyshow.com charged me twice on my booking on 17-Sep-2012 for the movie Barfi! (booked through Standard Chartered Credit Card) While the amount was charged from my card but the ticket was not booked.
On contacting Bookmyshow customercare twice in 2 weeks after booking, i was assured that i would get a refund in less than 21 days. Its one complete month but I am yet to receive a single penny.

I request action be taken...
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Rachna R
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tickets not booked, money debited.

Address:Karnataka

On September 15th 2012, we tried booking three movie tickets through bookmyshow for the movie Burfi in Everest Theatre, Bangalore. The tickets weren't booked but the money got debited from my account. Even after several calls to the customer care and dropping mails, the issue hasn't been resolved. It is sheer negligence on the part of bookmyshow and an absolute displeasure to follow up on a case where the mistake is not even our's....
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sindhu francis
from Siwan, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund Money

Address:Gandhinagar, Gujarat

My Name is Sindhu Francis, My Cell number is +91-[protected].

I booked 3 tickets for Barfi movie on 20th September'12 using Bookmyshow Portal. Show timing was 4:00 PM, but on 20th Sept as it was Bharat Bhand the shows were cancelled. I spoke to the Manager Mr. Pankanj Rathod (Business Head, Cinemax, Gandhinagar) & he confirmed that the money will be refunded within 4-5 working days. I used HDFC credit Card to book ticket.br...
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Mukeshgodia2007
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MONEY DEDUCTED BUT NOT CONFIRMATION

Address:Gurgaon, Haryana

Hi Team,



I was try to book two movies tickets on 15th Sep. around 2115 hr to 2145hr from your website

BOOKMYSHOW. My Amount INR-383.70 /- Deducted twice, however i didn't receive e-tkt. It was first time

that i was try to book ticket with your website .

Kindly refund my TOTALL- 767.40/- ASAP.

My Bank Transaction :---br...
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S
sharadvats
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money Not Refunded

Address:South Delhi, Delhi

Hi,

I am Sharad Sharma (cell no [protected]). I booked 3 tickets for 'Gangs of Wasseypur-2' using BookMyShow.com for Spice cinema, Noida, for 4:00PM show for date 15th Aug 2012 using my citibank credit card
After selecting seats and entering my credit card details, bookmyshow website displayed some message like 'processing...' and after some time, it displayed, 'oops, an error occurred'.br...
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Prabhat Omker
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not registered my complaint of their website transaction error.

Address:Lucknow, Uttar Pradesh

This regarding the issue of the tickets which I had tried to book for 10.45AM show but due to bookmyshow's technical issue I get the 10:45PM tickets booked. I discussed with the manager of wave cinema, Lucknow for my problem and he asked me to return the ticket at the ticket counter and assured me to give the money back once the tickets have been sold to other person who wants 10.45PM show on same day.

1 day later I went...
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S
ssgagandeep
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tickets not delivered no refund

Address:South Delhi, Delhi

Dear Sir/Madam,

I bought IPL tickets for match in Delhi more than 2 weeks prior to the match with home delivery option. I was expecting the tickets would reach on time. After a week’s time, when I noticed that I have not received the tickets, I started following up with customer care. It was shocking to note that there was no response at all from them. After 3 reminders (just 3days before the match), they mentioned that tickets...
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A
abhij27
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Delivery of tickets

Address:Pune, Maharashtra

I had booked tickets for an IPL match in Pune through BookMyShow online as there were no other Retail outlets available for the PWI tikcets. I had booked 8 tickets in one shot around 20 days before the match.
Booking ID : IPPW[protected]
Date : Tue, 27 Mar, 2012 Time Stamp : 5:43pm

They had charged the delivery charges as well as convenience charges. However in the name of convenience I had to collect the tickets...
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Prashant Battul
from Mumbai, Maharashtra
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BOOKMYSHOW.COM No.1 Fraud Company.

Never book tickets from BOOKMYSHOW this is no.1 Fraud company.
1.They collect money for home dilevary but they not dispatching any tickets.
2.When u call for ticket states they will say u will gate tickets on XYZ DATE.
3.No.1 poor customer care when u inquire about tickets on XYZ DATE they will say there is no service area u can collect from counter.
In this process u will loose ur mobile balance for contacting...
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A
ankit29ankit
from Chennai, Tamil Nadu
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Refund Not Received yet

Address:Chandigarh, Chandigarh

Hi,
I booked 4 IPL tickets worth Rs. 2662.36 on 4the April 2012, thee amount was deducted but thee transaction failed.
It has already been 19 days and i have not received thee refund till date.
I am calling thee bookmyshow customer support number continuously but no reply or call back from theeir side.
I even sent a mail on bookmyshow support email, but still thee issue has not been resolved....
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M
mabraham
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of IPL tickets

Address:Thane, Maharashtra

Booked IPL tickets for PWI Vs. CSK match 14th April 2012. Till date the tickets have not been delivered after having collected the delivery charges for the tickets. Booking Ref no. IPPW[protected]. There is no information on Book my Show website, not intimation by sms or email about the tickets, in the Track Delivery option of the site it shows "Marked for Delivery".

The customer support no. does not work and there...
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S
sheetals
from Pune, Maharashtra
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non delivery of tickets

Address:Pune, Maharashtra

Hi,

I have bought 4 IPL tickets for the date 14 april12, 3 weeks ago, costing 4000Rs. The agent has failed to deliver the tickets till today (13 April12).
The customer care number doesnot get connected.
The agent now says that he doesnot have any tickets with him.

Just 1 day to go for the match and there si no point of contact.

Arent they supposed to call and deliver the tickets...
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H
Hamesha
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

IPL Ticket not received Yet

Address:Pune, Maharashtra

I have booked a ticket for thee IPL5 of thee match between Pune Warriors Vs Chennai Super King playing on 14the April 12 at Pune.I have book two tickets online therough my Credit Card and got confirmation therough mail regarding booking of thee ticket.
But still i have not received thee tickets also not getting a good response from thee Customer Care numbers...


I am not happy withe thee services provided by BookmyShow.br...
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kamleshsmf
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

non receipt of ipl tickets

Address:Maharashtra

i had book tickets with the book my show compnay on 1 st april 2012 through my credit card.

from that date they are not giving me proper answer and now 2 days are left to match and still they are refusing to give me tickets. when i ask them have u send the tickets. they are saying that you will get tickets tomorow from last 3 days. but not providing the pod number. on insisting to give details they are disconect the call and...
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I
ibutheone
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bookmyshow has misplaced one of my two tickets

Address:Ahmedabad, Gujarat

Hi,

I have booked two tickets on 28-Apr-2012 for IPL-2012 of 6th April match (Mumbai Indians vs Pune Warriors),Which was of Sachin Tendulkar Stand (Level -2,Block P) Seat No 253 and 254,(booking ID - IPMW[protected]) but i have recieved only one ticket which was 254.

I have logged a complaint on 2-Apr-2012,Having Complaint Reference Number :[protected].


They have keep on promissing me of...
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Ritender Chauhan
from Gurgaon, Haryana
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Service not received

Address:Chandigarh, Chandigarh

Hi ,
I have booked ticket from boookmy show website and along with that I have booked small combo as well , It was confirmed rom book my show and amt was taken from my credit card , But when I reached the Fun Cinema , I got the ticket but they refuse that there is no combo booked in my name , I send a mail to bookmy show on 25/12/2011 for the same , They reverted me back saying they will check the issue , but its been 15 day , niether...
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J
jinu_kk
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Movie dates note open 2 days in advance to avail the discount voucher

Address:Chennai, Tamil Nadu

I have movie money voucher which can be used in www.bookmyshow.com. The cluase is that the voucher has to be used 2 days in advance for booking. But in the website only the current day's and the next day's date will be open thereby which I am not able to use the voucher. It also has a clause that the validity is only for 60 days and in a month only twice can it be used. My one month offer is already gone because of this dates not...
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P
priash
from Bengaluru, Karnataka
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

money was debited from account and ticket not delivered

Address:Gurgaon, Haryana

I have faced a problem recently while using my Citibank debit card for booking the tickets at book my show.com.I was doing online booking of movie tickets at Bookmyshow.com on 29-dec-2011 for DON2,5:05PM show,in DT SAketThe show was due for 1 jan,2012.The tickets were not booked but the amount got deducted from my account.
Please do the needful to rectify the mistake.
My email id:priyanka.[protected]@wipro.com...
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sumitsaluja
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Movie tickets dates changed

Address:Mumbai City, Maharashtra

I was booking my ticket online through Book my show on Friday ( 23nd Dec ) Morning. That time on internet site in booking today option was not avaiable rather it was tomorrow onwards hence I booked by ticket for tomorrow i.e. 24th night show at Sangam Big Cinema at Andheri and I got my booking conformation SMS, Since I have been using Book my show from last 3.6 years so I didn't even check the SMS and assumed that Booking is confirmed...
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