BookMyShow Complaints & Reviews

On 1st October we booked ticket from www.bookmyshow.com for movie Haider for 9:30 pm dated 2nd October, but as we reached hall to claim for Our booked tickets we got to know that there was no show for Haider . We asked to give us our show ticket that was playing but they said they have given our seat to someone else . Entire management was insensitive to our problem ignoring us for around 1 hour . They didn't even us information about the cancellation and denied any refund to us for our online ticket . The entire process was a mental agony as the management was insensitive to our problem

Booked Bang Bang tickets today 10/2/2014 9.50 show Cinemax Growels by mobile app and app stuck on processing payment screen and my account got deducted. Stuck on screen for more than 1 hour and yet not received Bookingid. My name is Dhruv Parmar Please resolve this now. Contact [protected]

Dear sir, This is my Booking ID: CPHY[protected] at cineplanet at kompally, hyd. After booking sms receiced but text missing. Hence please send SMS with details to me. When you are calling to customer care not responding properly, this is creating bad openion on customers. Hence do needful and send sms immediately. Regards, Satya-Cell no: [protected]

I asked my friend to register 3 tickets of bookmyshow for me and 2 of my friends. He registered. And now, the thing is he will not be there, so I will not be able to show the Debit Card on theatre window. So, will it create a problem. Please reply as soon as problem.

dear management, i booked 3 tickets in muktaA2 (abits) hyd. Actually i am from vizag but in excitement i did'nt check the city... so please refund my money and return to my account... or book it for the same movie at vizag... on possible dates

Dear Book My Show Team, This is regarding the movie ticket, amount has debited from my icici account on 06/09/2014 while doing the movie ticket amount has debited from my account and i didn't get the ticket. BIL/[protected]/movie ticket/BOOKMYSHOW Kindly retrun my money asap. Regards, Mahesh Mehta [protected]

This is really bad BookMyShow, If the customer want to cancel the ticket for some unexpected situation or reason they cannot cancel or they do not have alternative option, then how will they get money back... very very very bad... Not satisfied for your service Bookmyshow.. Cheating the customer...

I am Ajaz Basheer from kerala/trivandrum/attingal.Today (8/22/2014) i booked a ticket through bookmyshow on one of the theatres in my home town attingal.The name of the theatre is vaisakha cine house.I didnt receive any message or seat after the purchase.Since the amount is reduced from my account i demand a refund for the transaction which i made earlier through mobile app.Transaction detail available for me is[protected]IGY5294951 TRANSFER TO [protected] STATE BANK OF INDIA O.Please take immidiate steps to refund my cash.regards Ajaz Basheer

I booked a ticket for a Saturday 9.15 PM show and started receiving sms'es saying your confirmation for Friday 9.15 show has been confirmed. these people just want to make money. If you can't cancel tickets it being your mistake . when even book them for a customer. Do not use bookmyshow.

I have booked cinema tickets. I didn't receive any confirmation mail and sms after booking. But amount deducted from the bank. I tried this same option through Retry payment again it happens like this. Kindly refund the amount Details Name : Tamil selvan J Email : [protected]@gmail.com Mobile : [protected] Transaction details [protected]IGY1817804 TRANSFER TO [protected] STATE BANK OF INDIA O - Rs.153.71 [protected]IGY1816938 TRANSFER TO [protected] STATE BANK OF INDIA O - Rs. 153.71 Account Number : [protected] Refund request amount : 307.42 Please let me know when the refund amount will be credited to my account.

Hi, I am sathya from bellandur, bangalore. I tried booking a ticket for Jigarthanda at CineMax today, but failed, twice. Money was debited from my CITI A/c but ticket transaction didn't succeed. I also got two mails & sms-es saying that my transaction didn't succeed. Can you please let me know when the money will be re-credited to my account? Is the refunding automated or should i call someone to talk about the details? If so please give me the contact details. Name: R Sathya Narayanan Ph: [protected] Thanks, Sathya.

There is no refund available at book my show.I had booked tickets at orion mall bangalore and due to unavoidable circumstances i could not go.Customer care people told me it cant be refunded and asked me to sell off the ticket. How lame!!! Why cant the issue be solved?

Dear Sir / Madam I Ankit Kumar Agarwal had booked 3 tickets of movie EK VILLAIN on 28th June 2014, after which an amount of Rs 1473.36 was debited from my account and eventually the transaction was also unsuccessful. I received a text from LM-BOOK MY SHOW stating that my refund has been processed and it will be credited back to my account within next 10 working days But, it did not happened so. . Hence I request you that without any further delay, please process my refund and credit back it to my same account from where it was debited. Your prompt response will be appreciated. Thanking You Regards, CA Ankit Kumar Agarwal

The General Manager Book My Show Dear Sir, Refer the captioned subject. You have failed in your commitments. Cheaply trying to compromise with some freebies. That too hesitantly not honoured. I have not accepted this complaint resolution. The resolution was a) To do the refund in 10 days - Refunds of the amounts for booking ID - STAA09KDP1621G and booking ID - KGNT012JCJGTA4 b) Rupees 1000 Gift Voucher c) Two complimentary tickets as per my choice; I have a mailer to the above effect. We have received refund for STAA09KDP1621G, however the refund of KGNT012JCJGTA4 has not yet reached. The SAD PART is customers are royally taken for a ride and patience tested with harassment. In the past 3 days i have been sending mails to helpdesk with kind attention to Ms.Nivedita who is fully aware of this case. Sadly no revert till now. Today happened to call helpdesk, one Mr.Satish comes over phone and keeps me on hold for 22 minutes under the pretext of putting me to his senior. HARASSMENT CONTINUES. The entire conversation was for 55 minutes (10.30 PM to 11.25 PM). He was reluctant to put me to the manager concerned. Later after 10 minutes of further hold, he refuses to put me to his seniors. He gave some id codes and asks me to check with my bankers. He has committed for delivering gift voucher as promised within 3 days (Where would he send if he doesn't know my postal address) and finally if his other team permits they would then decide about the complimentary tickets (is it a mercy seeking?) IS THIS THE WAY BOOK MY SHOW treats the customers? There is no doubt about the fraudulent act, which i have labelled in the subject. Indeed there is some nexus to fleece customers thru net bookings. I request seniors to pay attention to this case and avoid this getting escalated to RTI and other media/govt authorities. My resolution - a) Confirm the 2nd refund as above b) Send me the gift voucher to my below postal address c) Anticipate my mail to select the SHOW & TICKET AMOUNT for the 2 complimentary tickets (Do not pacify me with your choice).. I wouldn't CLOSE this case till the above is resolved in FULL. Regards N.S.Ramaswamy - [protected] Address: B-30 Sri Sunder CHS Ltd, V.N.Purwa Marg, Opp Diamond Garden, Chembur (East) Mumbai - 400071

i really had a pretty bad experience with bookmyshow..i booked the movie tickets, same problem other user faced, due to some reason i want to cancel booking, but customer care who picked the call after 10min delay, refused to cancel, and boldly said we don't have any norms to cancel requested booking...i got shocked..such a good name in market they should stand on to user query...but they said they cant do much in this matter, plz give tickets to ur near or dear ones or sold this ticket to someone..this is really a worst thing customer want to hear..

I can bet, someday better site will come which can manage these thing more
maturally..and book my show will loose all their customers...(0 * services).

I recommend all people to stay away from this site, which charges to much and give 0 % customer satisfaction, they are here in market just to make money:--so plz take this advice and always book ur tickets from cinema theaters personal sites..like www.satyamcineplexes.com, www.pvr.com, https://wavecinemas.com etc.

Hi Sir/ Ma'am, Today morning i have booked eight tickets on book my show but the transaction has been failed and money charged on my account(ICICI debit card).Total cost is Rs.1824.72 can you explain how to refund my money. Ravi Kumar mob:- [protected]

Book my show is fraud and don't have proper customer service. It doesn't refund your money if anything gets wrong. I have booked my tickets through bookmyshow.com for ipl cricket matches in Hyderabad. I could watch match because there were no seat nos on the seat. I asked them for refund but they have no money to refund . They don't have any back up for refund. I think they are bankrupt. Please don't book your tickets on bookmyshow.com Specially for cricket matches or ipl events or any cultural events. They will not refund you anything.

Hello, I am H.M.Arun Kumar, from Bangalore, yesterday around 12 noon we had booked through book my show.com for kannada movie "Oggarane" at central, the amount for 4 tickets was deducted and we forgot to check for the pick up code, but went to the central and we could not watch the movie, as we had not got the pick up number, the amount deducted at 12.05p.m. from Kotak Debit card ending with 5927 on[protected] is Rs.912.36, kindly do the needful. regards, Arun Kumar Cell: [protected]

I have booked tickets in kg big cinemas in coimbatore for the tamil film NIMIRUNTHU NIL on date 08/03/2014 ..my booking id is KC[protected].the film was postponded to other date due to some problem .Till now i didnt get the amount refund.I have contacted the customer care number in ciombatore but the attendor telling it as wrong number and the other number is not in use .so please take prior steps and make me to get my money back.Its my humble request already it was almost three months so do it soon.HOPING FOR THE BEST

I have booked my ticket for the malayalam movie "How Old are You" from Vtracks theatre, kadinam kulam, trivandrum on 26may 2014 at around 3PM.My transaction was not successful but there was a deduction of 209.44 ruees from my account. I used SBI ATM debit card for booking the ticket. I didnt get any confirmation message or mail regarding the same. Please refund the deducted money into my account.So, basically money for my 1st transaction should be refunded bookmyshow as it didn't handle the transaction properly and deducted amount without booking the seats. Details as follows: Account number : [protected] Name : Jensheer S S Contact number: [protected] email id : [protected]@gmail.com