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Boult Audio Complaints & Reviews

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Updated: Nov 14, 2025
Complaints 2026
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50
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1976
Bad 😕 It seems that Boult Audio has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Boult Audio reviews & complaints page 2

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S
SAKSHAM WADHVA
Feb 16, 2024
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Website: www.boultaudio.com

I am writing to express my deep dissatisfaction with the recent service experience I have had with Boult.

On 10/2/24, I sent my Boult earbuds for repair to your center. However, upon receiving the package today, I was shocked and dismayed to find that instead of my earbuds, the package contained *a stone*. This experience has left me feeling frustrated and inconvenienced, especially considering my reliance on the earbuds for studies as I am taking online classes.

I kindly request your immediate attention to rectify this situation. I expect a prompt resolution, including the replacement or repair of my earbuds at no additional cost.

I appreciate your prompt attention to this matter and look forward to a swift resolution
Here are some details:
Ticket ID: 01321060
AWB: Z34817635
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Boult Audio customer support has been notified about the posted complaint.
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    C
    Chikukichu
    Feb 13, 2024
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    Boult audio eqcharge

    I bought a boult headset which is malfunctioning, so contacted customer support and as per their instructions i parcelled the product to them back, and they told us courier charge will be refundable. Now the product got back repaired, but courier charge not yet refunded. (Ticket ID:[protected]...
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    I
    Inchara s
    Jan 18, 2024
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    Product missing

    I had ordered z60 earbuds on 13th January. I received my order on 18th January. But the earbuds is missing inside the box...
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    Inchara s
    Jan 18, 2024
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    Resolved

    Boult z60 earbuds

    Website: Boultaudio.com

    I had purchased boult z60 earbuds on 13th January. I received jy order on 18th January. But the earbuds where missing inside the box pnly the accessories and warranty card was there. The customer support are not responding properly also....
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    S
    simran78
    Jan 5, 2024
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    Ticket ID: No.01206427

    I still have to receive the courier refund which i filled the form also and now the earphones are not charging. i have to again send the product and they sending me a email with same ticket id. How will i get paid with same ticket id when they have not paid earlier. Also within 3months 2 times the product has issues. Pathetic customer service and product....
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    A
    Aakashtcs
    Dec 29, 2023
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    Address: Aakash suryan s/o Mukesh verma Aggarwal Mandi tatiri baghpat near zila sehkari bank pin 250601 mob no 8077700739

    I have purchased my boult audio powerbass with inbuilt powerbank from Flipkart on 13jan 2022 now I am facing 2 serious problems with it
    1st is about its battery backup it almost got discharged in within 1hour
    2nd is about its cconnectivity with the case
    Boult Audio customer support has been notified about the posted complaint.
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      M
      [email protected]
      Dec 19, 2023
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      Receiving a wrong product

      Address: Hno 1283 sector 34-c

      My boult astra were connecting differently so i gave it to the service centre for the repair under warrenty but after 4 5 day when i am reciving my product it is containing a different product totally different from what i gave...
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      H
      Hariseetha
      from Kolenchery, Kerala
      Dec 11, 2023
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      Its not working no charging
      Boult Audio customer support has been notified about the posted complaint.
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        R
        [email protected]
        Nov 27, 2023
        Jul 14, 2024
        This thread was updated on Jul 14, 2024
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        Two times iam not received shipping reimbursement .I don't get shippment reimbursement two times my first ticket number is :01104814
        Second ticket number is:01223403
        +1 photos
        Boult Audio customer support has been notified about the posted complaint.
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        Shipping reimbursement not received

        I am not receive shipping reimbursement two times - Comment #4131373 - Image #0
        I am not receive shipping reimbursement two times - Comment #4131373 - Image #1
        Reply
        You are not responding my problem.Why are you not send shipping reimbursement.Why is the extra amount being collected even though the money is not being sent back?
        I want reply urgently 😡😡😡
        I am sent many emails to boult support but you are not responding my mails regarding this problem
        Reply
        [email protected]'s [Complaint's author] reply, Dec 3, 2023
        Customer support is very bad there is no reply
        Have your issue been solved now? I am facing the same problem worst service from their side.
        Reply
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          K
          krishanu514
          Nov 16, 2023
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          Address: Exotic Mile, 1st Floor, B-67, Wazirpur Industrial Area, Near Honda Showroom & Royal pepper Banquet, New Delhi-110052

          Hello I was using bold audio effect charge neck band.After having problem with it I contact with customer care, As they told me I courier it to their address & it's been delivered on 28th of October, 2023.I have attached also Proof of delivery statement & Delhivery shipping invoice.after that I called customer care many times but they again & again saying that we are escalating your concern, please wait for some time.Even when I sent mail to boult support, they replied "we have received your product EQCHARGE (black) in the warehouse instead of FXCharge (Black). Please confirm your product name and share your invoice with us." I've already sent them the photo of my product package before shipping. But they are making me fool. Also I was not able to fill up & submit their Reimbursement form to get the shipping cost. please anyone will help me on that that will be really appreciatable.
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            S
            Sankarss
            from Tenkasi, Tamil Nadu
            Nov 8, 2023
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            Repair and replacement of my product boult earbuds

            Hi I have couriered my defective boultbuds and they have sent me a mail like it's warrenty has been expired and I have sent a mail to them for a screenshot like extended warranty for 3 months from the date of purchase... Then they sent a mail that we have sent your product to service centre as soon as possible we will dispatch your product... But it's already been 9 days still there is no reply from them my ticket I'd 01169469...
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            S
            Sankarss
            from Tenkasi, Tamil Nadu
            Nov 8, 2023
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            I have couriered my ears buds to your respective office exotic mile private limited and my ticket I'd is 01169469 but still my issue not solved
            +4 photos
            Boult Audio customer support has been notified about the posted complaint.
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              S
              Shivakshi1234567891011121314151617181920
              from Jammu, Jammu and Kashmir
              Nov 8, 2023
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              The case of the propods won't turn off everytime i charge the case uponn take the charger out the case's light doesn't turn off instead it remains turned on due to which the case's battery isdrained out super quickly resulting in frequent charging needs everytime i have theuse the propods the case's battery has been drained and i have to recharge it everytime before use
              Boult Audio customer support has been notified about the posted complaint.
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                M
                Moni Shrivastav
                from New Delhi, Delhi
                Oct 27, 2023
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                Resolved

                Defective product

                I have purchased boult smartwatch from Flipkart which was a defected product not charged properly so I courier the product to service centre in wazirpur on 3rd oct 2023, I did not receive my replacement product till now not have any information there customer support not even responding properly they don't have any valid reason for delay also they promised to remburs RS 100 for courier charges which was also not receive yet...
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                G
                gauravpathak0885
                Oct 27, 2023
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                Order Received Defective

                Address: Duari

                Order ID: BAD2CN[protected]
                Product Received defective. Earpiece not working. Complaint but no action has been taken. Now i am going to make complaint to the consumer forum....
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                B
                Bhushan gharat
                Oct 24, 2023
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                Address: At:- kadsure tal:- Rohan raigad pin:-402106

                My buds charging auto drops continuosly
                Boult Audio customer support has been notified about the posted complaint.
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                  R
                  renjithren
                  from Kochi, Kerala
                  Oct 18, 2023
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                  Address: Exotic Mile Private Limited, B-67, Wazirpur Industrial Area, New Delhi 110052.

                  I have send my product to claim warranty on 22nd of August 2023. But I still have not received back my product yet. I did follow up multiple times and same kind of respone I am getting from them like they are looking on the issue and will resolve it on priority.
                  I got an email from them on 6th of sep like below

                  Hello from Boult Audio!

                  Please be informed that your product has been received at our service center
                  against Ticket ID: 01040020 via AWB

                  Your fresh product will be dispatched to you within 24-48 working hours.

                  Till now I have not received my product repaired back yet.

                  Pathetic customer service from boult audio
                  +1 photos
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                    A
                    Ashley Navin
                    Oct 17, 2023
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                    I order a Z40 pro on their website and the payment also done now they showing there is no order yet .I want my money back
                    Boult Audio customer support has been notified about the posted complaint.
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                      S
                      shyam12071988
                      Oct 12, 2023
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                      Resolved

                      Bluetooth earphone replacement ticket ID - 01123410

                      Hello team,

                      Since last one month I am following boult team to deliver replacement product on my address but they are making fool and not delivered product.please help us and recently same product was replaced by boult team and address was same but this time he is trying to make fool to customer in name of service. I have connected with WhatsApp as well on email but no support. Please help us and refer below raised complaint...
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                      S
                      shyam12071988
                      Oct 12, 2023
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                      Dear sir,

                      Last one month boult team is making me fool and he is not replace my Bluetooth product since last month when I tried to reach but no answer on email and WhatsApp. They are cheater .please help us and below are complaint ticket number

                      This to inform you that your ticket ID[protected]

                      Regards
                      Shyam
                      Boult Audio customer support has been notified about the posted complaint.
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