[Resolved] Britannia Industries — I found bugs, larvae, cobwebs inside a freshly opened britannia good day biscuit packet. | |||
Im very angry about this incident. i bought a packet of Britannia good day today and opened to find biscuits containing cobwebs and larvae inside. its so disgusting to see them move inside the biscuits. it also had bugs which run around. is this truly the food material you send away as "eatable". i wonder. i don't care if it is problem of stocking or anything..this kind of situation is not forgivable..that too from a renowned company like Britannia. shame on you!! i will make others aware about this. i want some action. the biscuit packaged date is 26/8/17. i bought on 17/1/18. its said it is best before 6 months from packaging. still 1 and half month left for expiry. Was this information helpful? | |||
Feb 20, 2018 Complaint marked as Resolved Britannia Industries customer support has been notified about the posted complaint. Jan 17, 2018 Updated by Micky Abraham few more pictures.please guys.. don't buy a Britannia product if you don't want to go through this.    Verified Support Jan 19, 2018 Britannia Industries Customer Care's response Hi Micky, Apologies for the inconvenience. Kindly share your concerned in detail along with your contact number with us at [protected]@britindia.com so that we can pass this on to our concerned team. Thanks, Team Britannia | |||
 4 Comments | |||
Comments
Advised to file complaint with your area District Designated Officer (Food Safety)for initiating regulatory action as no purpose will be served complaining to manufacturer, stockist and retailer.
Reply
Spoilt milk drink. It was stinking and undrinkable. The manufacture date and details are attached.
![]()
![]()
![]()
![]()
As posted previously on Good Day cashews, it is looking from same manufacturing unit which is 9C. Please cancel the licence for this manufacturing unit which seems to be repeating on quality issues. Even if it is partner's
site, it is Britannia's responsibility to ensure the quality whomever they are collaborating with for manufacturing.
![]()
![]()
site, it is Britannia's responsibility to ensure the quality whomever they are collaborating with for manufacturing.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
58%
Complaints
481
Pending
38
Resolved
258
+91 80 3940 0080 [Executive Office]
+91 33 2287 2057 [Reg. Office]
+91 33 2287 2439 [Reg. Office]
Prestige Shantiniketan, Tower C, The Business Precinct, 16th & 17th Floor, Whitefield Main Road, Mahadevapura Post, Bangalore, Karnataka, India - 560048