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COMPLAINTS

Indiaplaza.com Complaints & Reviews

I had ordered a product worth Rs 9973 from www.Indiaplaza.com through credit card on 11/Oct/2011. Even-though they committed that they would ship it within 5 days, they have not shipped it even after one month. I requested for a cancellation of order on 29/Oct/2011 and they have not canceled the order and not refunding my money yet as on 11/Nov/2011. Now I neither have the product nor my Rs 9973.
Indiaplaza.com is fraud and I request...
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mathi68
from Chennai, Tamil Nadu
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Not refunded

I have ordered a Canon ixus 220 Camera on 15.10.2011 and after waiting for a long time it was not delivered till 28.10.2011 and was cancelled on the same day.I was told that it will be credited in 6-7 days but till date (08.11.2011) I have not received the money back. When I call the customer care I was told that it will take another 6-7 days. This delay causes me agony. All the executives I contacted are very unprofessionally speaking. ...
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kvgopinath
from New Delhi, Delhi
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Short Shipment

Address:West Delhi, Delhi

Dear Sir,

I order for 5 items ( which includes one toy, two pen drives, one Speaker and One wireless mouse) on Online shop of India Plaza on 12th of September. But till now i didn't received wireless mouse . In this regar i logged multiple complaints with India Plaza, but they never turned back. Could you please help me to resolve this.

Regards

Gopinath...
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agyyga
from Mumbai, Maharashtra
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extremely lethargic customer service and Inventory mismanagement

Address:Maharashtra

My experience with online transactions has not been so good earlier and this time with IndiaPlaza it has gone one step further. I am disappointed primarily for 2 reasons. 1. Delay in getting responses and lackadaisical customer support. One should count himself lucky getting through the customer help-desk phone. My personal experience as been a failure as every time I was made to wait at least 5-8 minutes after which I had to hang up. You...
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somprati
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non Delivery of item

Beware of IndiaPlaza!!!!!!

Refer my order no. IN[protected] dated 29 Mar 11 at a cost of Rs 199/- which was paid through net banking for shipping to Allahabad. Now the trauma of email starts.......

Self (04 Apr): Please ship the product.
Customer Care Agent ID Dev (05 Apr): We deeply regret for the delay in shipping the order.We are checking the status of the order with our suppliers, please bear with us...
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A
anjalipandey81
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non refund of money

Address:Karnataka

I made an online order for 3 mobile sets which was promised to be delivered on 1st November 2010, but its 9th November still it has not been delivered. When I called them to refund my money they are not processing it. they are not replying to my complaint.

Please register my complaint and do the needful....
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shameekmookherjee
from Pune, Maharashtra
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non receipt of accessories with camera and even bill and invoice

Address:South Delhi, Delhi

Hi

I ordered a DSC H-55 Sony Camera with 4 GB Memory Card and Carry Case as a part of the package. First, I had placed this order on the 4th of August 2010 and my Order No. was SM[protected]. I recieved the Camera finally on the 3rd September. The shipment did not have the 4 GB Memory Card and the Carry Case and even there was no proper invoice! I had opened a ticket on the 3rd September itself (Ticket No. CNT[protected]),...
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Mandira Mitra
from Pune, Maharashtra
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Refund not received

Ordered Books worth Rs1234+879+970 via order no[protected] by cheque from Bank of Baroda(No.898971 dtd 29.10.2009) and received only one book worth Rs.970 on 20th December,2010. Till date they have not answered my query about refund. They only sent me a mail confirming cancellation of the rest of the order. This cheque was given to them from Project money funded by Govt of India. I am an Officer in the service of Govt College, West Bengal.br...
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