Ola Electric Complaints & Reviews

I Purchase Ola Scooter on 13th February. Before purchasing Ola Electric has many commitment and many function Like,

Navigation
Music
User wise Profile
Proximity Lock unlock
Automatic Lock & Unlock
180KM Rang
Cruse Control
and many more but till date I am not getting this and Ola Electric company has cheated with me.

Also i call to Customer care but not received...

I have cancelled my ola s1 pro booking on march 30 2022. Refund was initiated on the same day . I have paid an amount of 20499 RS, out of which I have only received 499 to my account. I have contacted customer care and have received poor support regarding the same .
Cancellation Id - OET-[protected]-VXT[protected]...

I received vehicle on 4th May 2022, the display got blank on 20th May 7:00PM. They took the vehicle to workshop on 22nd May. Still the vehicle is under service with them.

Some one from OLA called me on 23rd and said that the battery got dead.
I rode hardly for 200KM, and the vehicle battery is gone. They are passing days with service so that they complete the warranty period without actual service....

From day one scooter has issues
power drop
noise from motor
faulty suspension front and back
weak seat it bends in the middle
front fork issue with noise
loose rattling noise in the panel
very poorly built.
Non of the advertised feature work
software issue
faulty battery
current condition scooter is dead
pathetic customer care
looks like bhavesh was...

I have cancelled Ola S1 pro on March 28 2022, today is May 25 2022, still i didn't get the refund ofRs.20, 499.
I am very much worried about the money...

From the day vehicle delivered till now I am experiencing very bad quality product and no service or worst service i can say
Problems in my ola scooter
1.Lagging issue during acceleration
2.No pick up with pillow rider
3.Range drop issue
4.Panel gaps in all the possible corners
5.All of a sudden vehicle comes to parking mode stating low battery
6.Odometer shows wrong statistics, even if we...

Order ID - OET-[protected]-WGA439
I have Booked Ola S1 Pro Scooter on Date 04-02-22 with Amount Rs499, After Ola payment window open i have pay full amount Rs 140744 on date 17-03-22.
In 14-04-22 i have received Massage form ola your scooter has been Dispatch from Ola Factory to Delhi warehouse & insurance start date 14-04-22, i am continuously follow up for scooter delivery process, but i have got any update from ola side,...

My ola s1 pro scooter is not working since one week
It was stopped on road with display problem
And I'm waited on road 1 pm to 8 pm
And called ola customer service every 30 minutes they are telling in 30 minutes we will send technician but not sent
Finally after 8 pm i have booked porter auto to take the scooter to my home
After that
I'm calling daily to customer service
They are telling today...

Reservation IDOET-[protected]-LRK273 Dated - 19 August 2021

Cancellation confirmation IDOET-[protected]-LRK273
Dated - 8 March 2022

Refund initiated 8th Mar 2022

Reservation amount of Rs. 499 and Advance amount of Rs. 20000 not yet refunded even after 2 months after cancellation request. No response from the support team regarding this issue....

I have raised a complaint about my OLA electric that there is a sudden drop of charge from 40% to 0 % and its breakdown in the middle on the highway. 4 weeks back only raise the complaint as of now issue is not solved, If I want to contact the customer care at least it will take 30 to 40 minutes will waste the time to pick the call itself after that also there is no use to talk to them they give the same recorded answer (we are working on...

My compliant ref: no. 1118833
not responce till 8 days no one call me and any quary...

I have raised a complaint for my ola electric sating that their is a sudden dip of charge from 40% to 0 2 weeks back as on date they did not solved the problem in respect of the vehicle.
My vehicle is kept idle since 2 weeks...

My tool kit has been missing since the day the vehicle has been delivered.local delivery guy had promised me to get it by next day but till today no response from him nor he is picking my phone.several mails also have been droped regarding the same.but no use. i also got to know that delivery proof has not been submitted to the company by the local delivery guy. i am fed up of this customer service...

Bike dead since Friday 29 Apr 2022 -- till today -- no pick up or attending tech available to sort the issue -- realy frustrated -- OLA product is a DUD without proper service back up --- multiple calls placed to service call centre -- been given multiple deadlines for service pick up however all have been just promises... need someone higher up to take this matter seriously if OLA needs to be taken as a secure investment
complaint...

My Ola scooter Order ID: OET-[protected]-COE054, booked in the month of August 2021, soon after it was launched and bookings opened, February 18th 2022, I made the final payment for the vehicle, OLA app says expected delivery date 28th Feb 2022, 80 days there is no trace of where the vehicle is, their helpline executives are absolutely useless as they have no powers to reach their higher authority, OLA tweeter handle is only concerned...

My Ola Scooter got breakdown in midnight 1.00AM and after complaining they arrange a pickup of the vehicle to my place, but later on it didn't started so again i had to complain and it's been 2/3 days i am trying to contact them via call email but no response.
I need a refund for the vehicle, it is just lying in the parking lot no response from the customer care....

I had booked the ola scooter last month and got it delivered last week. Since then was exploring the vehicle when i met with this unexpected accident. Stopped the vehicle and applied the side stand so the vehicle turned off. I got off the vehicle and just when i turned i heard sound of scooter falling. I was shocked to see my vehicle lying on ground. The side stand is so cheaply design that it could not withstand its own weight and fell....

Hi
This mail is regarding my ola scooter service issue
My order ID is OET-[protected]-QKK878
Your RSA has picked my vehicle on 17/04/2022 by 3.30pm
I recieved a call from your service manager same day by 7.30pm
I have mentioned the issue I faced with my vehicle..
Since then it's been five days ..
No one from ola team is responding neither the customer care..
And I want strict action...

I am not happy with Ola service and product delivered to me.


1) I have raised a query on 18/4/2022, regarding the battery and software issue in the vehicle.
2). However ola service team has contacting me and giving false assurance that they will come and look at the issue in the vehicle but no one has reached out to me. This is going from last 4 days.
3) I am fed up with this and I have paid the full...

I have booked the ola S1 on September 2021 and made the advance payment of 20k on September 15th, Ola asked me to pay the balance amount and on Feb 2022 i have made the final payment of 95k.In the app the scooter got despatched from the Ola factory on 28th February 2022.As per ola App it's mentioned that the scooter will be delivered with in 4-5 weeks but was not delivered till date.When i Checked with them they told me that the vehicle is...

Ola Electric — Ola S1 Pro

I'm very fed up with ola electric S1 Pro. Battery suddenly came to 0% from 50% toady when I was on my way to work. There is no helpline number. This is 4th to 5th time this happened. There isn’t any channel to complain . You don’t have showrooms not the service centre. Only the helpline which never get connected. Same issue keeps repeating.
Company fails to comply protocol.
Display...

I had booked ola s1 scooter by paying Rs 499 on 17th October and ola electric claimed that they will deliver ola s1 scooter by December after taking advance payment but nothing like this happened first November was said then December again While doing this, they kept postponing, then their update also came that they will open the payment window in March but when only s1 pro was not to be given, then why booking was taken and why false weddings...

Fed up with olaelectric. Battery suddenly came to 0% from 51% tonight when I was on my way to home. No any response from helpline. This is 2nd time this happened. I want you to take your vehicle back and return my hard earned money. There isn’t any channel to complain . You don’t have showrooms not the service centre. Only the helpline which never get connected.About a week ago, it got down to 0% from 35%. Then too helpline didn’t got...

I had reserved Ola scooter in July 2021 and made complete payment for my scooter in Jan 2022. Till date I have not received any update about the scooter. The status shows the scooter is already delivered. I have raised this issue and escalations have been done every single day from past 30 days, but no one is responsive. We cannot get direct numbers nor we have the address where we can personally reach out. Worst experience in my life and...

Good evening sir/mam
I brought ola S1 pro by spending Rs 1, 40, 000 and to after waiting 6 months. After receiving the vehicle just before 1 month, the vehicle has range drop issues . The vehicle stopped suddenly when there is 48% battery withe range of 61 kms. It suddenly stopped on the road . After informing to RSA people, they took 2 days to pickup my vehicle to Hyderabad workshop. After 3 days of vehicle reached the workshop, they...

I had canceled my Booking for OLA S1 Pro on 19th March 2022 with Order ID OET-[protected]-NNY474 still haven’t received my refund And received Mail from Ola saying my Refund was initiated but even after 18 days company has not refunded my amount of Rs 20499.

Every time I call customer care they say it will be issued within 48 hrs.

So can this issue be resolved?...

Didn't demand anything for free of cost I paid full money for scooter so I expect the new product but unfortunately I received the scooter with scratches and there are fitting issues on top of everything you people failed to provide customer service too.

I asked to replace my side stand because of which my scooter fell down twice due your side stand failure I'm not demanding anything neither begging....

I regret to inform you that today (31.03.2022) i called mobile on No.[protected], he said that Dheeraj Kumar speaking, Sales Manager [ it was available in google as Ola customer care]to enquire about the status of my Ola Scooter booking status, the person ask me to send the reservation confirmed receipt immediately is sent it on the above said mobile No., in few minutes they said that it is confirmed and the vehicle is ready for despatch...

Dear sir, I have booked Ola s1 you canceled the booking of Ola s1 and changed to s1 pro for same amount showing 100121 at the time of payment the amount got increased to 130764 kindly look into this master I have made complete payment but I want the refund of above that I have paid extra as soon as possible we have mailed but not a proper response from your Ola #i have a screen shot of payment asking of rs 100121 .
My mobile no for...

I booked my Vehicle on Jan 22, 2022 and still the vehicle is not delivered. If I write to Customer care, i am getting response as Your scooter is Registered and sometime getting response as Your scooter is Dispatched. So I am getting the right status and I am requesting them to call and update but no response. I have been following up this for last 2 months.

I paid 1, 40, 000 and received only the Insurance copy on March 7....