Set Top Box
1.5
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COMPLAINTS

Set Top Box Complaints & Reviews

Address:Om sri sai cable Kk gudem road, kodad, suryapet, Telangana, 508206.

Hi,

We are going to asking about new tv connection service to om sri sai cable service kodad but they are not providing connect from past 1 week and they are not answering calls, please take us complain against this TV service.

Om sri sai cable
Kk gudem road, kodad, suryapet, Telangana, 508206.

The service number 386B.

Regards,
Kalyan.
[protected]...
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Subash Saraf
from Bhubaneshwar, Odisha
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dish tv customer care people and local distributor cheat the customer

Address:sambalpur, 768003

My set up box having vc no. [protected] was change by your local distributor but i want recording facility in that box but the local distributor change with normal one and charge me rs. 800/- for that. And told me they will change the same with recording facility with free of cost. Because i already paid rs.800/- for the same. Regarding this i was complain this to dish tv customer care several times but they give me false commitment that...
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A
Alok kalsiya
from Indore, Madhya Pradesh
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set top box is not working properly

Address:Sadar Bazar Sagar, Sagar, Madhya Pradesh, 470002

Its been 3 days. My set top box is not working.
Whenever we start it. It automatically get off nd when we change the channel thn it stop working and again it get restart and this process be continued.
We call our service provider they always says that we are collecting info. About it. All similar set top box's software are damaged. Its from indore.
They neither providing info. About it nor working on it. They just neglecting...
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C
chiragsingh.94
from Delhi, Delhi
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unnecessary charges of set top box cable provider

Address:Ajay cable networks, chander vihar nilothi extn., New Delhi, Delhi, 110041

Hi,

I am from delhi, chander vihar,
We are paying the cahrges of set top box regularly but the operator is not providing network and solution of problems.

All the time set top box shows no signal and when we complaint about that the operator asked us to recharge the dth (Set top box), he is charging unnecesarily every month 200 to 300 rupees.
We are facing this problem from last three months.br...
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K.Chandra Prakash reddy
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negligent cable operator

Address:Keerthi park view appartment, kadapa, 516001

Sir, we are kadapa andra pradesh. Our cable operator has changed set top box many times earlier charging 2000rupees every time but now a days since 1 month they are least bothered and there is no network. His phone number is [protected] his name is swami other number is [protected] his name is suresh. We have total 20 plus connections in our appartment. Now they want to charge 290rupees for fiber net n 250 for local channels. Kindly help us...
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Address:Postal Address: B/7, SUN RAYS APPARMENT, OPP TEACHER'S SOCIETY SONAL CINEMA ROAD, VEJALPUR,AHMEDABAD-380051, Ahmedabad, Gujarat, 38009


Dear team of videocon,
It seems realy embarrasing to writing this mail for such a small concern i need to consume time on this.
Since last 2 days we are not able to use your services on d2h set up box conncetion issues, as channels are not working. When we call cc the services are so pathetic not connect instant and taken time to resolve concern still awaited and finaly ordered us to change the box which costs...
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Sanjay c nayak
from Bengaluru, Karnataka
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complaint about no signal & about operator

Sir, we are from nandiambakkam, thiruvallur district. Here we can pay the amount for set up box every month but the connection must be always break. All time it's show no signal contact the cable operator it can repeat every day. We contact the operator but they doesn't respond. What we do now?... Can u please take action on operator.. Or change that operator... He can't response us......
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I
Issac Jebin
from Bengaluru, Karnataka
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no signal to set-up box and no response from the cable operator

Address:Chennai, Tamil Nadu, 600120
Website:Tccl

Sir, we are from nandiambakkam, thiruvallur district. Here we can pay the amount for set up box every month but the connection must be always break. All time it's show no signal contact the cable operator it can repeat every day. We contact the operator but they doesn't respond. What we do now? We choose another network because of this issue

At nandiambakkam is our place...
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Shashi AN Gowda
from Bengaluru, Karnataka
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taking excess money from rural people

Address:Mandya, Karnataka, 571415
Website:TRAI

Sir from one montg the setup box cable provider taking random money from rural people like 200 per month insted of 130 rupees which is high amount taking by cheating rural people, they doing some drama like we providing that, this with rural people which is not being nice.

Shashikumar
Arakere
Sriranagapatna taluk
Mandya district
Karnataka
571415
India...
+1 videos
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B
Barnali majumder
from Ateli, Haryana
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complain about set top box

Address:West Tripura, Tripura

For the last 3 months many channel are not coming even though i complain it so many times to the cable operator. But they (Cable operator) are saying that the channel will come after someday due to some problem the channels are not coming, but my question is for how long they will take to resolve problems.? Now the cable operator are saying that the charge increased due to gst. Even though we are giving so much money but then also we cannot...
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Address:Sirsa, Haryana, 125055
Website:Fastway

Sir,
I am Basara Ram from Sirsa haryana. I have an set top box of fastway company whose MAC no. is 0880393ED0F9.
It is not working from 57 days properly. I have made many complaints to my cable operator. Now he is not attending my call. I have made many complaints to fastway company also but they did not resolved my problems till now. The concerned cable operator misbehaved with us many times.
The mobile no. of cable...
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A
alokebubai
from Ingraj Bazar, West Bengal
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Delay to give HD set top box

Address:Birbhum, West Bengal, 731104

Dear sir, i ramesh from BBakreswar thermal power Station Township, my cable operator name BIRDARPAN cable, when i take the cable connection they gave me a Manthan HD setop box which price 3200. After few month later Manthan Service is closed due to large amount payment due, BIRDARPAN cable operator take my HD setop box and give a normal STB of Gtpl cable, but 3 month already running they will not give HD STB, when i call for HD STB they tell...
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B
Bipul Bag
from Kolkata, West Bengal
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STB not provided

Address:711401

We are asking our cable operator for STB. but till date he saying that they have so many times for giving us STB. they still broadcasting analog signal. We don't get the STB for their benefits.As per gov norms analog signal should be swithed off from 1st april-2017 but analog signal still running. So please help us.

Location-Amta,
Dist-Howrah, Pin-711401...
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Address:400612
Website:d2h call center and engineers

Videocon call center members are just ignoring the problem that my set top box is not working since 7/9/16 and there is no response by the company side for its customers facing problem. Unsatisfied service provided by the customers service agents and by there group leaders too. They r cutting the charges for the days not used. They service center is unable to satisfy his customers.
Hope you shall do the needful....
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S
sharma.pradeep
from Delhi, Delhi
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Not working

Address:122001
Website:www.consumercomplaints.in

Dear sir
My name is pradeep sharma h n 656/22 street no -09 shivaji park we have set the set up box by yadav kebal operator agiency mob no[protected] in jan -2016 and paid monthly 150 rs for one year after 1 year amount will we increase but in june month they have charge 300 rs per month
Please look in to the matter on priority basis and they have not refund the setup box amount

Regards
Pradeep sharmabr...
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Address:799004

I am residing at Water Supply Road, Agartala West Tripura and the name of my cable dealer is Sri Gautam Singha. I have requested several times to provide the STB at my home but he is not. Now the cable line is cut.

So please help me to short out this problem.

Thanking you
P. Debbarman
Agartala West Tripura
[protected]...
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K
kiti
from Sangamner, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

stb is not working properly

Address:Sri Muktsar Sahib, Punjab

I am Kritika from malout. Our connection is always off during morning time.Akways on T.V. they are writing that signal is not found.What is this sir? They have increased rates also despite that they are not giving connections. Whenever we are willing to watch T.V. there is no connection.Sir, please do something and give us 24 hours connection.It will be so kindly of you if you will do our work. THANKS...
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Y
yogesh thakre
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor sevice

i use this set top box. model no, dtc-2021, stb s/n B0000B757. (sai cable, khadakpada, kalyan west, THANE, MAHARASHTRA) I call sai cable operator but he can't reply properly. my address is 309, nilgiri building, atmaram nagar, lokgram, kalyan east, thane, maharashtra...
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sathwara jignesh
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

not provide set top box

Address:Gujarat

Respected Sir,
From last five year we have cable connection.but now a set top box is compulsury. so i told many time to my cable operator to provide me set top box. but still he is not provide me set top box.he is saying that he is not able to so many costumer so surve thats why he is not provide me set top box....
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V
vipin. kumar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

poor signal quality

Address:Punjab

Dear Sir,
I am Vipan Kumar Bhatia from Sham nagar Ludhiana. I have took the fast way cable connection set top box one month back. but there is always a problem of poor signal quality. I fond of watching cricket matches, but these channels are running in good way. i have complaint so many times, but they are registering complaints but no action has been taken. please do the needful.
Thanks n regards,
Vipan...
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P
praka46
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

MOST OF CHANNEL NOT WORKING

Address:Jalandhar, Punjab

I have got digital cable connection by fastway connection and it is the worst cable service,government sad that having digital connection is mandatory but what about the complain .I have registered complain about the box improper function and star cricket,espn, starsports and pogo is not working on digital box, I have complained about it both local cable operator and fastway operator....
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K
Kashmira Popat
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor Service of You Scod 18 Cable Provider

Address:Mumbai City, Maharashtra

I have 2 connections of Set Top Box of You Scod 18 at my home in which the connection for 1 Cable Line (STB) is being detached by the company side in June 2011 due to not working proper connections for Wire joints for 2 pin Box. I am not able to use the STB or even Cable Line since June 2011 as the company person took that pin box with them and after reminding them so many times the have not entertained our complaint and also the second...
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V
Vijai Kumar Sinha
from Jorhat, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return the Set Top Box

Sir, I Vijai Kumar Sinha took connection of Dish TV on[protected] from AnkitaDistributors at a cost of Rs. 8350/- . V.C. No. [protected]. Some defects perhaps related to adjustment developed in the dish and set top box inJuly’04. After several persuasions on telephone Sri Biplav Kumar Bose came on 22.07.2004 and instead of adjusting the same on the spot, took away my set topbox and said that he will reinstall it after getting the same...
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