Vcare Pack
3.8
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8
COMPLAINTS

Vcare Pack Complaints & Reviews

S
ssplpuneet
from Mathura, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in Claim & Repair issue.

Address:New Delhi, Delhi

Sent: Monday, January 12, 2015 4:27 PM To: '[protected]@api.com' Cc: '[protected]@yahoo.com' Subject: Claim & Repair issue. To Concerned, We had purchased a new HTC Mobile on October 2014 via Sony Mobile store in Mehrauli. We had also taken your Cashless protection plan for mobile against Physical / Liquid damage. (Slip attached) Unfortunately, after over a month mobile screen got damage. The phone was given to you for repair under...
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ashima ratra
from Noida, Uttar Pradesh
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not answering on customer care numbers

Address:New Delhi, Delhi

took insurance policy from the vcare of 4999 rupees for my samsung galaxy s4 handset its display is dead so want to change my screen through my phn insurance policy but i dnt knw how to contact them for the same.. please help for the same.. thank you...
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S
shamim hashmi123
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

mobile repairing

Address:New Delhi, Delhi

Dear Ma'am/Sir, i have submitted mobile for of display repairing but still get no respond from your custumer service excutive after more than two months. DetailS of my mobile mentioned below 1-SONY ERICSSON W19i(JOB SHEET NO-18496) DATE OF JOB SHEET-2/4/2014...
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J
Jaspreet Jolly
from Delhi, Delhi
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not returning my phone back

Address:New Delhi, Delhi

I had puchased a LG-P690 mobile worth RS8500 on 30th April'12. I was also sold a Vcarepack two year warranty for which I had paid RS699 . This warranty was to protect my handset against liquid and physical damage. My phone was damaged on 26th Feb'13 and I logged a request with V care and they arranged for my handset to be picked from my home. I was given a receipt with serial no.-14149 which has been issued by Orion Teleservices....
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S
shubhi501
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile repair services

Address:New Delhi, Delhi

I bought a new mobile worth Rs 13, 500/- in Feb 2012 and bought a V-Care pack which says an extended warranty for 2 years. for this service I paid Rs 1, 000/- extra. Few days back touch of the phone stopped working. I submitted my phone on 29.08.2013 to get it rectified. I am calling them every day and same answer that we do not have the mother board in store, they are not committing me anything. Their policy says they will take 7-14...
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Prateek Rathi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

cheating/fraud

Address:North Delhi, Delhi

Sir,
I had raised a complaint in the name of my mother Smt. Nirmal Rathi, for my Samsung S Duos phone at V-care on 17/06/13 that it was not getting charged for which I was assured that the handset will be picked up within maximum 48 hrs but despite of calling again & again it was picked up on 25th late evening around 7pm. It was told that the person who'll pick your phone will also give you a standby phone for the meantime...
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D
dev271985
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in phone repairing

Address:South Delhi, Delhi

Hi, I provide my Mobile set. (Nokia C2-03) To V care on 15.05.13 for Repair purpose as per my V care pack service purchased by me at the time of phone purchasing if’s 2 year full repair package

But still my phone not return to me or whenever I call to service centre they told me that will provide it soon , it; clear case of consumer harassment ,

So request you to take strict action angt. V care or arrange...
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A
Aroram5
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not delivering the services

Address:Delhi

I had puchased a HTC desire X mobile worth RS18000 on 17th Nov'12. I was also sold a Vcarepack two year warranty for which I had paid RS1399 . This warranty was to protect my handset against liquid and physical damage. My phone was damaged on 21st Feb'13 and I logged a request with V care and they arranged for my handset to be picked from my home. I was given a receipt with receipt #6393 which has been issued by Orion Teleservices....
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