Canara Bank — requested for funds transfer from my account to my daughter's account 6 months back, but still request is not entertained

Address:	Davanagere, Karnataka, 577002
Website:	Canara bank

My name is shilpa b m. I have a daughter who is 2.4 years old. I have canara bank account in pj extension branch, davanagere. I have created sukanya samruddhi yojana account for my daughter in the same bank.

I am staying in us since 4 years. So it's difficult for me to come over there personally and do transactions. I sent my father instead to ask for online procedure for funds transfer with the manager and i followed every detail what he mentioned. I sent several emails, sent scanned signed copy of the request letter twice, talked to manager directly on phone. Everytime he says some excuses like bank faculty busy, less employees on work today, etc, etc... I wonder does a small funds transfer need 6 months? Does all are so busy since 6 months for such a simple work? Customer satisfaction should be the priority. But we are running to bank frequently to get this work done leaving all our jobs behind. These government officers treat people for granted. I am hoping my request is heard in this forum atleast and i would be helped from this platform. I wish somebody could hear my voice. Please get me to my work done and request officers to entertain customer's request