[Resolved] Capital First — account changed not done | |||
Hello team, My name is satya dubey from mumbai loan account number is 19137713. This is the second purchase from capital first. Previously account no was 5069036 which was closed without any hassle. I have purchased a mobile from capital first on dec 2018. While purchasing the mobile i was using a different account and later i have changed my account and the same was informed to the customer care and filled the form in the month of march 2018. I also paid 800 rupees as they have put some bounced changes on my account. However after cooperating so much my account details did not got changed and again my emi for the month of april was deducted from my previous non operating account and don forget the emi bounced charges in the amount of 1100. I am not going to make the renaming payment unless all the unnecessarily charges are waived/removed from my account. I also require my account to be changed. I expect an resolution at the earliest and better staff fulfilling what they promise. Satya dubey [protected] Was this information helpful? | |||
Jun 3, 2019 Complaint marked as Resolved Capital First customer support has been notified about the posted complaint. Verified Support Apr 30, 2019 Capital First Customer Care's response Dear Sir, Greetings from Capital First! This is with reference to your request regarding waiver off charges towards loan account 19137713. we would like to inform you that we have already shared our final response on your email id. Assuring you of our best services always. Warm regards, Snehal Poojary Team IDFC First Bank www.idfcfirstbank.com | |||
 5 Comments | |||
Comments
Commitment for close charges 4% your employee i have record her call i complaint against capital first consumer court. my Loan acount no 14402290 my registered mobile no.[protected]
he not tell part payment option is not available in my account.
he not tell part payment option is not available in my account.
Dear Sir, we would like to inform you that we have shared our final response on your registered email id.
My mobile no change plz my old mobile no. [protected] now mobile no. [protected] plz change imidadly plz I request my. Name:chintal Manjula Rani
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We regret the inconvenience caused. We are checking this with the team and we'll get back to you with an update.
Regards,
IDFC FIRST Bank