Claimed

Capital First Complaints & Reviews

4
Last updated Nov 24, 2023
Complaints 965
Resolved
769
Unresolved
196
Quick Links
Statistics
Share
Contacts

File a complaint to Capital First

Having problems with Capital First?

File a complaint and get it resolved by Capital First customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Capital First
Customer Service Contacts

Capital First Phone Numbers

Toll free
1860 500 9900
878
386
Phone
+91 22 4042 3400
749
283

Capital First Head Office Address

IndiaBulls Finance Centre, Tower II, 15th Floor, Senapati Bapat Marg, Elphinstone Road (W)
Mumbai
Mumbai City District
Maharashtra
India
400013

Capital First reviews & complaints page 19

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
sayali kunde
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

2 time emi deduct

Address:400074

My loan account number is 14535216

Every month on 2th my emi gets deduct
. On august 2, 2018 i have balance in my account

My emi was due on 2nd august 2018 however, it wasn't deducted from my account despite maintaining proper balance and than it showing over due rps 2663.

I had paid online on your portal through paytm. By my yes bank. On 3rd august money deduct
Payment reference...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
U
uma vannela
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm unable to login with the portal

Actually I'm unable to login capital first portal with my register number because 2 days back I tried to change to my phone number so that it happened so please provide me customer id and password. Also my capital first card got blocked due to bounce charge so I have paid the amount also please unblock my card so that I'm able to take a fresh loan send me the message regarding my card status....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
A
Arun Thakur Durga
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

number change

Address:Panchkula, Haryana, 134102

I m Durga Singh Chauhan customer of capital first

My card number: 2229814

please update my mobile number this [protected]
my old number was [protected] this number is block
I do not get any update

I cant take more loan from capital frst pls change urgent basis

pls update my mobile number
pls do needful

thx
Durga Singh Chauhan
Pinjore...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Pritesh Bari
from Nashik, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lan 10844900 - escalation mail

Address:400068

Dear capital first team.
Myself pritesh bari loan account number is 10844900.

This mail is to inform you guys that i have clear my all outstanding money on my loan account 10844900. My due was 5872 rs which was cleared on 7 jun 2018 as it is and close account still why my credit score is been spoil from your end. As there is showing one negative status affecting my credit score as it is been close account still why...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
K
ksanthosh
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

capital first penal charges overdue

Address:Hyderabad, Andhra Pradesh, 500049

This is regarding loan account 2303529.

I've taken loan from capital first 3-4 years ago.At that time there is one check bounce to my account and i've called ur customer support earlier not to drop cheque as i will arrange money witthin 2 days so i said to drop the cheque into the bank after 2 days but the cheque was drpped at that time it was bounced after that i called to customer care that to remove penal charges, after...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinodh Balagurusamy
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

collection harassment

Hi my name is vinodh balagurusamy, i purchased a tv using ur finance in chennai.. But due to the heavy flood in chennai in 2015 my complete households submerged in water. I was doing a business which ran in to loss and now i relocated to bamgalore searching for a job.. Ur collection executive named ramakrishnan is calling and threatening me and they are also calling my wife her ex colleagues my mother in law and threatening to make the payment...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
pawan.yogesh
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud - loan amount sent to dsa account and he is keeping that since last 10 days

Address:New Delhi, Delhi, 110078

I applied for a loan and the loan amount has been sent to some other person account.

First time in india
I have been told that by 2nd aug 18 wether i get loan amount in my bank or not i will have to pay the emi capital first.

On 24 of june i got a call from [protected]. That if i want a loan against the car i have from capital first. I said yes. I was asked to provide certain documents i provided all....
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
H
Hardev Singh Lall
from Akot, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

loan amount not received

Address:40102

Agreement of loan dated 29/06/18, as of today i have not received the disbursement amount, i spoke with customer service and was told cheque was alrdy submitted on 30/06/18, but i never received, i have send my bank statement also, i speak with the loan officers everyday and they just say it will be done in 2 days, it's been more than 20 days still nothing has happened....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
Yogesh Hate
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

want to know my loan account number hence i re paid your dues by emi and now i need noc for it

I need noc from capital first hence the loan i took from your finance company had been repaid properly without any of other cheque bounce so now i m selling my vehicle for which i had taken loan from your finance company so now i am in need of no objection certificate or loan no dues certificate from your finance company so that i can sell my vehicle with no dues sureity. So for this i not even has loan account number so pls provide me. Loan...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
R
Renu Veerashaiva Loki
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

aquaguard water filter

Address:560040
Website:bangalore

Hello who is the admin department person last month from my account they have deducted twice by from bank account and from online account number is [protected] .
i paid emi in june 5th.
I kept for next month balance in my account because of july emi kk so i complained several times no response and mailed to your admin department .
query number[protected]
ur cc no:[protected].
my loan number[protected]br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
GerryS.
from Chandigarh, Chandigarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

want to foreclose my loan

Address:Mohali, Punjab, 160055

Hi, a/c id is 11656798
What the [censored] of this, anyboddy is there for work or all are going on leave...
Are you creazy guys ??
From last 3 to 5 days i am trying to contact with the customer service and several times i am raising a request for my product to forcloser and no budy can respond even i am not getting a single CALL ON my cunsorn request...
Every time you are close my respond ticket without providing any...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aman Srivastva
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lone excuse

Address:New Delhi, Delhi, 110044

I am not required your lone my I'd is not pik your agent and and online paper received your company... This is wrong idea your company..this night is give your company massage my references I'd [protected] this wrong idea your company...I want not required your lone amount ...your company is not provided lone amount details and rate of interest ...plz no required lone to me ...plz this is your reference no is cancellations ... urgently don't...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rohit gera177
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

tried to debit my account without my consent

Address:New Delhi, Delhi, 110059

I took a Consumer durable loan for an AC and submitted a cheque with ECS form, but the ECS got rejected due to so called “mandate reason“ and I had to pay it manually, the I asked for the specific reason but none of your employee could answer this. Then I marked a mail to the nodal officer and they said that its due to signature mismatch however my bank manager said that capital first never tried any ECS on that day.

Anyways,...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
S
shreshtha sawant
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

insurance amount deducted from personal loan

Address:400043

Hi,

In Feb 2018 1, 46, 153 loan amount was credited to my account as a personal loan[protected].Blank Cheques were provided by me to bank for security purposes but 40, 000 were debited from my account from cheque no - 28425.

PFA, of bank statement where 40, 000 debited from my account .I had word with your employee so they said it was Insurance amount which will get credited to your account after 4months which...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vamsi Krishna Pattamatta
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

home appliance loan - emi

Address:Hyderabad, Andhra Pradesh
Website:Capitalfirst.com

I have purchased Samsung A/C on April 30th and availed Loan from Capital first to repay an amount on 35400 in 8 Interest Free EMIs of 4425 each. The Debit Card and Savings Account for ECS was verified prior to loan approval by the CF Team using g a transaction of INR1. Ever since the EMI is not getting auto deducted from my account and CF team is leving Fines. Inspire of my request to fix this issue in month of June.. No action was taken...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
B Kakali Deka
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

amb charge deduction

Address:Kamrup Metropolitan, Assam, 781171

My loan account no is-8739711
My registered mobile already given for update but it was not working in the system. my old number is-[protected] and updated number is-[protected].and i have a bounce charge for your end but i couldn't received any clarification regarding bounce charge from your end. now i want to request you wave up my bounce charges 2400 rupees....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
khushi parmar
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

2 times deduct emi.

Address:Vadodara, Gujarat, 390013
Website:Capital first

Ak bar online payment kar dia fir acc se bhi EMI kata hai.. customer care se call karke bolte he cheuq bounce hua he to online payment kardo. Jb payment kar dia fir bhi emi se Kyu kata.. mene cl pe clearly pucha that acc se katega k nai to bola nai katega. Ab cl karti hu customer care me Jyoti ko jisne muje cl Kia tha to rcv hi nai kar rahe. I want back amount....
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arunkasar
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I request you to update my new mobile number 8452018234 instead of old number 8208312101

Address:Thane, Maharashtra, 421306

Dear capital first,
My name is sunita kasar and I have capital first easy buy card and it's number is 5420506 (card valid from 04/17 to 03/24)
Now I request you to update my new mobile number [protected] instead of old number [protected].
My old number is cancelled. For future buying purpose, update my new number [protected]

Thanking you
Sunita Arun Kasar....
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
S
shrikant. yadav
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

activa 3g bike loan

Address:400060

Customer I'd c3733439 loan no 5571753 Mai activa 3g par loan liya date 5 tarik ka date hai main 6 ya 7 Tarik ko main Paisa daal deta tha account mein Koi Koi mahine mein 5 ka date tha 9 tarik ko cheque Bounce hona chahiye isliye 9 Se Pahle main Paisa daal deta tha ki cheque bounce ho jayega isliye 9 se pahle Dal deta tha paisa kaun sa government Lagu Kiya Hai ki Jis date ka check Bank may submit Karenge Uske kal Bhar cheque Bounce charges...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nasraj
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

personal loan declined

Address:400102

There is persnal loan offer from capitafirst
I hv subbmitted all necesary documnt
Person verify at home adress
Tele verification done document collect by person
Bt without any reason without any information when cntact at customer care centre no. Says my loan hasbeen decline
On that bassis i promise to somone to pay some amount very bad expirance...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy