Capital First Complaints &amp; Reviews

from Nellore, Andhra Pradesh

sk galib

May 29, 2018

My phone number [protected] I is a very waste fiance...I was cheated after taking loan..that was telling 18%and taking 25%... chee ...cheeee...they was not giving replay ...and ...very waste costumer care ...after taking loan ...thay not asking permission they was doing costly insurance I complanted no replay

Capital First Customer Care's response, May 30, 2018

Verified Support

Dear Mr. Galib,

This is with reference to your concerns regarding your loan account.

We tried contacting you on your mobile number, however, we were unable to connect with you.

We wish to inform that we are looking into the concerns raised by you and we would send the final response on your email id.

Assuring you of our best services always.

Regards,

Capital First Limited

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invalid message to debit rs400 from my account

Address:

Howrah, West Bengal, 711204

An amt of Rs.400 is overdue on your Loan account 3713676 towards penal charges.Debit for Rs.400 will happen on 30th May18 from your bank account-CapitalFirst"
This message came today on my phone. As i have no current loan and no due left so i would like the immediate authority to look into this matter.
In latest i have bought a hp laptop by capital first finance at emi of Rs2500 amd that has been completed in 2016. Now this messege by Capital first puts me into worry.
Please look into this matter and try to solve within 30th of may.
Thanking you

Jun 26, 2018

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

Verified Support

May 25, 2018

Capital First Customer Care's response Dear Mr. Bhavya Vikas,

This is with reference to your concerns regarding the loan account.

We tried contacting you on your mobile number, however, we were unable to connect with you.

We would request you to write to us at social.[protected]@capitalfirst.com with your alternate contact number to assist you further.

Assuring you of our best services always.

Regards,
Capital First Limited

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cibil for the loan account number 182366

Address:

Hyderabad, Andhra Pradesh, 500055

Dear Sir/Madam,

This is Sobhan Babu Yalamanchili, S/o Y.V. Raghavendra Rao, R/o Plot No. 56, Flat No. 404, Sree Nilayam, Pujitha Enclave, Bachupally, Hyderabad – 500 090.

This is to bring your kind notice that an amount of Rs. 3.94 Lakhs showing as written-off against personal loan a/c no. 182366 as JOINT HOLDER from Capital First in my CIBIL report.

I was not availed any personal loan and I had never received any loan amount from Capital First and also received any communications on this.

When I enquired with that bank, I came to know that I was an secondary applicant and primary applicant was Mr. Mekha Hari Krishna.
We both are not having any blood relation to having secondary applicant for the above loan from Capital First.

I am not responsible for outstanding amount of Rs. 3.94 as i was not received any amount from your Bank.

I am suffering badly for not getting any loans from other banks with this wrong reporting in my CIBIL.

Could you kindly investigate and remove the loan outstanding particulars in my CIBIL report.

Best Regards,
Y. Sobhan Babu
[protected]

Jun 22, 2018

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

Verified Support

May 22, 2018

Capital First Customer Care's response Dear Mr. Babu,

This is reference to your query addressed to Capital First.

We tried contacting you on your mobile number [protected], however could not establish successful contact with you.

We understand that main loan applicant holder is Mr. Hari Krishna Meka and you are co- applicant for the above mentioned loan account.

Hence, we wish to inform you that loan details of the above mentioned loan account will also feature in your CIBIL records.

Assuring you best of our services.

Regards,
Capital First Limited

May 25, 2018

Updated by ysbabu17 Hi, What is the solution to clear this in my CIBIL report, Please advice.

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change mobile number for custid - 6525372

Address:

Thane, Maharashtra, 401202

Please change my mobile number.
My earlier phone number for above customer id was [protected]
Which is been lost and i have to update [protected]
As a new number. So please update it. I have contact capital first they are not giving proper response as expected. I request them to resolve at earliest.   replace all

Jun 23, 2018

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

Verified Support

May 21, 2018

Capital First Customer Care's response Dear Customer,

This is with reference to your concerns regarding the loan account.

Pursuant to our conversation today, we wish to inform you that we are looking into the concerns raised by you and we would send the final response on your email id.

Assuring you of our best services always.

Regards,

Capital First Limited

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from Mathura, Uttar Pradesh

loan against my name

Address:

Mathura, Uttar Pradesh, 281121

I am writing this because i found one account of capital first in my cibil profile during checking my cibil score for loan.

I am attaching report of false loan

This is very serious problem as i have not taken any loan from capital first and someone misused my document and capital first have sanctioned same without checking.

Fraud account no. 1079384 and 1079452

Request you to please do needful and resolve/rectify the same in your system asap as due to same...

Jun 23, 2018

Complaint marked as Resolved

no resolution till now, only asking for documents.

Capital First customer support has been notified about the posted complaint.

Verified Support

May 21, 2018

Capital First Customer Care's response Dear Mr. Choudhary,

This is with reference to your concerns regarding the loan account.

At the outset, we regret for the inconvenience caused to you.

We tried contacting you on your mobile number, however, we were unable to connect with you.

We wish to inform you that we are looking into the concerns raised by you and we would send the final response on your email id.

Assuring you of our best services always.

Regards,

Capital First Limited

May 28, 2018

Updated by abc 1980 hi, kindly update the complaint status, you are asking for documents only no other variations.

i am facing issue regarding this loan status.

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A

abc 1980

May 21, 2018

hi, dint recieve any call. but still wait for, please do the needful to resolve the issue on urjent basis.

beacuase of this i am unable to process any other facilities from bank.

accoprdingly i will go for legal actions.

Capital First Customer Care's response, May 22, 2018

Verified Support

Dear Mr. Choudhary,

This is with reference to your concerns regarding the loan account.

At the outset, we regret for the inconvenience caused to you.

Pursuant to our conversation today, we wish to inform you that we are looking into the concerns raised by you and we would send the final response on your email id.

Assuring you of our best services always.

Regards,
Capital First Limited

abc 1980's [Complaint's author] reply, Jun 23, 2018

what is the update of my complaint, i am facing lot of issue because of fraud loan program.

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unwanted messages from capital first

Address:

560067

I am receiving below messages from capital first company however i do not have any loan with capital first and do not have any idea about this company. I have called their customer care no to enquire about this but they are more interested to collect my personal detail which i m not willing to disclose.

Dear customer, you can now make cash payments towards your capital first loan a/c 2087757 at any nearest vodafone store or vodafone mpesa retailer

Jun 24, 2018

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

Verified Support

May 21, 2018

Capital First Customer Care's response Dear Mr. Sujith,

Greetings from Capital First!

This is with reference to your concerns regarding the loan account.

At the outset, we regret for the inconvenience caused to you.

We would request you to write to us at social.[protected]@cpaitalfirst.com with your contact number and snapshot of the message to assist you further.

Assuring you of our best services always.

Regards,

Capital First Limited

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from Bengaluru, Karnataka

sujith_r21

May 21, 2018

Please find the attached screenshot. I do not prefer to share my mobile #. You should be able fetch detail as per Loan account no.

Capital First Customer Care's response, May 22, 2018

Verified Support

Dear Mr. Sujith,

Greetings from Capital First!

This is with reference to your concerns regarding the loan account

We wish to inform that we are looking into your concerns and we would send the final response.

Further, we would request you to write to us at [email protected] with your contact number to assist you further.

Assuring you of our best services always.

Regards,
Capital First Limited

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capital first not giving noc

Address:

Mumbai City, Maharashtra, 400022

My name is sachin ladi

This is my first loan of bike which bike dealer provided me loan 3993803

Branch mumbai

I had purchased unicorn bike from dealer on loan basis he had provide me capital first loan for bike as my loan i had repaid on time and i should get noc from capital first that u bike loan is successfully repaid on time so we should give us clerfication of loan repaid that i not get
And as i had sale my bike to third person he need noc of loan which i repaid because rto needs noc of loan repaid because if noc they will get then only the person name appear on rto

As i had contacted my branch for noc they are telling me u had second loan also of rs 150000 so i had told them i had second loan but i had repay first loan successfully then give me noc of it second loan i m paying ontime with principal amount and interest

This is the second loan number 12921397

I m just requesting to capital first that my first loan is successfully repaid and i want noc of it of clearance

And second loan is different which i m repaying on time

I m attaching u all images of first loan and second loan

First loan i had smart card
And
Second loan i had aggrement paper

Due to this noc issue i m suffering several illness not getting sleep on time several medicine i had to take due to this tension

This is my contact number
[protected]

Jun 22, 2018

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

Verified Support

May 16, 2018

Capital First Customer Care's response Dear Sir, we sincerely regret the inconvenience caused. We tried calling you on your mobile number on various occasions, however, could not establish successful contact with you. We would request you to write to us on social.[protected]@capitalfirst.com with your alternate contact number and preferred time of contact to assist you further.

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from Bengaluru, Karnataka

capital card for no reason... all my loan is paid on time

Address:

Thane, Maharashtra, 401208

Capital card is blocked without notifying us... Its a big strange to me as i always made my payments on time to capita... Dont find any reason why ull blovked my card... Not happy about it... Please revert me whats happening... Customer service dont find much helpful... Should be trained on communication... Card no is 7330755... Please capita help me out with this...

May 14, 2018

Complaint marked as Resolved

I called them today...they were pathetic..just keep on telling that after 90 days or more my card will be unblocked..doesnt make sense..i have not receive my emi card also...pathetic service my capita...blocking card for no reason

Capital First customer support has been notified about the posted complaint.

May 14, 2018

Updated by Susanna Gomes Capital card is blocked without notifying us...its a big strange to me as i always made my payments on time to capita...dont find any reason why ull blovked my card...not happy about it...please revert me whats happening...customer service dont find much helpful...should be trained on communication...card no is 7330755...please capita help me out with this...
Complaint marked as Resolved
May 14, 2018
I called them today...they were pathetic..just keep on telling that after 90 days or more my card will be unblocked..doesnt make sense..i have not receive my emi card also...pathetic service my capita...blocking card for no reason

Verified Support

May 15, 2018

Capital First Customer Care's response Dear Ms. Susanna Gomes,

Greetings from Capital First!

This is with reference to your concerns regarding the loan account.

We tried contacting you on your mobile number, however, we were unable to connect with you.

We are looking into the concerns raised by you and we would send the final response on your email id.

Assuring you of our best services always.

Regards,
Capital First Limited

View replies

N

Nagaraj dk

May 16, 2018

Dear sir,
am taking one mobile i paid correctly maintain the balance and all but now i wil give the reference number by mistake rong number unfortunatly my card is lock pls help me i want mobile onether pls check my card and pls help me

Capital First Customer Care's response, May 16, 2018

Verified Support

Dear Mr. Nagraj‎‎, we are concerned about your query. Please write to us on [email protected] with your loan account number and contact number to address your concern.

P

[email protected]

from Karnal, Haryana

May 21, 2018

Sir My Name Is Hansraj Prasad And in capital first Accont My Mobile No feed Is [protected]
That No Is Deactivated Beacause My Mobile theft And I Cant Get Any Loan
As Per Request Please Change My Mobile No To [protected]
Thankyou very Much

Capital First Customer Care's response, May 22, 2018

Verified Support

Dear Mr. Prasad,

This is with reference to your concerns regarding the loan account.

We tried contacting you on your mobile number, however, we were unable to connect with you.

We wish to inform you that we are looking into the concerns raised by you and we would send the final response on your email id.

Assuring you of our best services always.

Regards,
Capital First Limited

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from Kolkata, West Bengal

cheque bounce

Address:	Hyderabad, Andhra Pradesh, 500006
Website:	Www.Capitalfirst.com

Hi iam sai kiran pawar my loan number is c6984557 actually in november my grandpa was passed on 4th so suddenly i went for village and i forgot to deposit emi money in my account so on the day 5th nov morning i remembered suddenly that i forgot to deposit money in account then i some how managed money transferring and paid emi on 5th nov morning but i received text's that i got two cheque bounces i just want to ask i paid emi on same day then how cheque bounces and that too everymonth my emi deduct i too paid on that day only i. E., 5th of every month i didn't received easy buy emi card i want it asap to continue with capital first.
Contact:[protected]

Jun 16, 2018

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

Verified Support

May 14, 2018

Capital First Customer Care's response Dear Mr. Sai Kiran Pawar,

Greetings from Capital First!

This is with reference to your concerns regarding the loan account.

Further to our telephonic conversation, we wish to inform that we are looking into the concerns raised by you and we would send the final response on your email id.

Assuring you of our best services always.

Regards,

Capital First Limited

View replies

M

Md kalim asaraph

May 16, 2018

My ac number- 4818167
Please update my mobile number.

I cant take more loan from capital first.

Pls change urgent basis.

My new mobile number is [protected]

Pls update my mobile number.

Pls do needful.

Thanks
Md kalim asaraph
Kolkata

Capital First Customer Care's response, May 16, 2018

Verified Support

Dear Mr. Kalim, we tried contacting you on your mobile number, however, we were unable to connect with you. Please write to us on [email protected] with your alternate contact number to assist you further for your concern.

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complaint for consumer purchase card not received

Address:	400042
Website:	google

Dear Concern,

My name is santosh sawant, I paid my LOAN amount but still i have not received capital consumer purchase card

NAME SANTOSH SAWANT
CARD NO 7363249
REG NO [protected]
REF NO 06247870
CUSTOMER ACCOUNT NO 7363249
LOAN ACCOUNT NO 12455643   Replace all

Jun 26, 2018

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

May 11, 2018

Updated by sandy2504 My name is santosh sawant, I paid my loan amount but still i have not received capital consumer purchase card.

Verified Support

May 14, 2018

Capital First Customer Care's response Dear Mr. Santosh Sawant,

Greetings from Capital First!

This is with reference to your concerns regarding the loan account.

Further to our telephonic conversation, we wish to inform that we are looking into the concerns raised by you and we would send the final response on your email id.

Assuring you of our best services always.

Regards,

Capital First Limited

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card blocking for no reason

Address:

Surat, Gujarat, 395005

My loan # is 11695054. I do not have any late payments on my loan. I have also cleared one of the loans already. I am surprised to see that my father's (Bharat Patel)'s card (card# 1073133), has been temporarily blocked for no reason.when I contacted capital one customer care, the customer care Agent, they do not have any answer other than " blocked for internal purposes for 90 days " . I need an answer, I need card activated, I am in need of another consumer product. Kindly help to activate my card As soon as possible. I have no late payments on any loans. I am wondering why is the card blocked.

Jun 11, 2018

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

May 07, 2018

Updated by Nikson__patel look, every thing i clear with no dues

Verified Support

May 09, 2018

Capital First Customer Care's response Dear Mr. Patel, we tried contacting you on your mobile number. However, could not connect with you. Please write to us on social.[protected]@capitalfirst.com to assist you further for your concern.

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business loan 13202095

Address:

712233

This loan had not been taken by me, but it is showing in my cibil and i hav to face problems due to that.

My name is my name sangeeta agarwal

Address 115/1 b b d road hindmotor
Hooghly - 712233
West bengal, india

Residential address / family owned property

Pan card - aedpa5344l

Adahar card no[protected]

Contact no - [protected]

Email id [protected]@yahoomail.com

Jun 10, 2018

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

Verified Support

May 07, 2018

Capital First Customer Care's response Dear Ms. Agarwal,

Greetings from Capital First!

This is with reference to your concerns regarding the loan account.

Further to our telephonic conversation, we wish to inform that we are looking into the concerns raised by you and we would send the final response on your email id.

Assuring you of our best services always.

Regards,

Capital First Limited

View replies

sunny dayal

from Delhi, Delhi

May 15, 2018

I m Sunny dayal customer of capital first

My card number: 197268

please update my mobile number this [[protected]]
my old number was [[protected]] This number have been submit my old company.
please help

thanks & regards
sunny dayal
[protected]

Capital First Customer Care's response, May 15, 2018

Verified Support

Dear Mr. Sunny Dayal, pursuant to our conversation, we wish to inform that we are looking into the concerns raised by you and we would send the interim response on your email id [email protected] (email id masked for security reasons)

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from Mundi, Madhya Pradesh

capital first not giving noc after paying all.loan amount

Address:

Mumbai City, Maharashtra, 400022

Respected sir /madam

My name is sachin ladi

This is my first loan of bike which bike dealer provided me loan 3993803

Branch mumbai

I had purchased unicorn bike from dealer on loan basis he had provide me capital first loan for bike as my loan i had repaid on time and i should get noc from capital first that u bike loan is successfully repaid on time so we should give us clerfication of loan repaid that i not get
And as i had sale my bike to third person he need noc of loan which i repaid because rto needs noc of loan repaid because if noc they will get then only the person name appear on rto

As i had contacted my branch for noc they are telling me u had second loan also of rs 150000 so i had told them i had second loan but i had repay first loan successfully then give me noc of it second loan i m paying ontime with principal amount and interest

This is the second loan number 12921397

I m just requesting to capital first that my first loan is successfully repaid and i want noc of it of clearance

And second loan is different which i m repaying on time

I m attaching u all images of first loan and second loan

First loan i had smart card
And
Second loan i had aggrement paper

Due to this noc issue i m suffering several illness not getting sleep on time several medicine i had to take due to this tension

This is my contact number
[protected]

Jun 4, 2018

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

May 04, 2018

Updated by SachinLadi This is mail which i had recived from nodal mumbai pooja

Dear mr. Ladi,

Greetings from capital first!

This is with reference to your email addressed to the nodal desk.

We would like to inform you that we are working on the concerns raised by you, we will update you with the status on or before april 29, 2018.

We thank you for your patience and support during this interim period.

Assuring you of our best services always.

Best regards,

Pooja mohanty

Nodal desk

Respected sir /madam

My name is sachin ladi

This is my first loan of bike which bike dealer provided me loan 3993803

Branch mumbai

I had purchased unicorn bike from dealer on loan basis he had provide me capital first loan for bike as my loan i had repaid on time and i should get noc from capital first that u bike loan is successfully repaid on time so we should give us clerfication of loan repaid that i not get
And as i had sale my bike to third person he need noc of loan which i repaid because rto needs noc of loan repaid because if noc they will get then only the person name appear on rto

As i had contacted my branch for noc they are telling me u had second loan also of rs 150000 so i had told them i had second loan but i had repay first loan successfully then give me noc of it second loan i m paying ontime with principal amount and interest

This is the second loan number 12921397

I m just requesting to capital first that my first loan is successfully repaid and i want noc of it of clearance

And second loan is different which i m repaying on time

I m attaching u all images of first loan and second loan

First loan i had smart card
And
Second loan i had aggrement paper

This is my contact number
[protected]

Verified Support

May 04, 2018

Capital First Customer Care's response Dear Mr. Sachin Ladi, pursuant to our conversation today, we are working on your concern and we would send the final response on your email id.

View replies

K

Kushparmar

May 10, 2018

Sir my kush omapakash parmar mob no [protected].[protected] mene parsnal loan liya he jisme mene pehele hi halth card or credit vidhiya card ceshal karne ko kha thaa custmar care par uske baad bhi halth card mere ghar ke address par post se aa gya mujhe in dono card ka rifud amount mere khate me transfar kare ye mera complen no he 16823394

Capital First Customer Care's response, May 10, 2018

Verified Support

Dear Mr. Parmar, Pursuant to our conversation today, we would like to inform that we are looking into your concerns and we would send the final response on your email id.

D

Darshana Jadhav

from Pune, Maharashtra

May 10, 2018

Dear

i have not received my card when you dispatch my card & when receive my card please send me my card because i have apply new loan .
MY LOAD NO IS 13082698 & MY USER ID - C11576207

Capital First Customer Care's response, May 10, 2018

Verified Support

Dear Ms. Jadhav, we tried contacting you on your mobile number, however, we were unable to connect with you. Please write to us on [email protected] to assist you further with your request.

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unnecessarily charging extra money

My account number:[protected]
Date:- 03/05/2018

My emi due on every month 2nd. You people saying that amount will be auto debited from account. After 3, 4 days you people call and asking me to pay through online. Meanwhile you people charge 400/- for late charges. My question is money will be auto debited or i have to pay through online. Even your customer care executives also doesn't know about this. On may 2nd 2018 money hasn't debited from my account and receiving call from capital first that my check was bounced. I have maintained sufficient balance so there is no chance of check bouncing. I have mailed bank statements to nodal officer but yet no response from them. When i called to customer care she was speaking rudely with me. She even doesn't know how money will be debited and arguing with me. This is how you treat customers. You taught me good lesson not to take loan from you.

Jun 3, 2018

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

Verified Support

May 03, 2018

Capital First Customer Care's response Dear Mr. Ashok Reddy Kesari, pursuant to our conversation today, we are working on your concern and we would send the final response on your email id.

View replies

H

Haneef Shaikh

from Mumbai, Maharashtra

May 7, 2018

My name is Haneef sheikh. I received capital first emi card No. 745256. After full and final payment of my loan. I tried to purchase from this card is shows it's blocked. I called call centre guy he told me it's permanently blocked due to internal policies. I don't understand why they send me permanently blocked card.

Capital First Customer Care's response, May 8, 2018

Verified Support

Dear Mr. Shaikh, we tried contacting you on your mobile number, however, we were unable to connect with you. We would request you to write to us on [email protected] with your alternate contact number to address your query.

K

Karan Dabhade

from Mumbai, Maharashtra

May 7, 2018

My accaunts has been block please open my accaunt

Capital First Customer Care's response, May 8, 2018

Verified Support

Dear Mr. Dabhade‎‎, we are concerned about your query. Please write to us on [email protected] with your loan account number and contact number to address your concern.

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I need unblocked card

Address:

Thiruvananthapuram, Kerala, 695609

My card is blocked card no.3151628 please unblocked card, i neeed some product so please, i intrested capital first durable but not yet now, i was some day abroad for visit visa but now am here, number of product buy this car but not yet now, please unblock card and give the loan fastly. When unlock my card please inform me, i buy new mobile and washing mechine please unlock card

Jun 2, 2018

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

Verified Support

May 02, 2018

Capital First Customer Care's response Dear Mr. Kabeer Jamal,

Greetings from Capital First!

This is with reference to your concerns regarding your loan account.

We tried contacting you on your mobile number, however, we were unable to connect with you.

We wish to inform that we are looking into the concerns raised by you and we would send the final response on your email id.

Assuring you of our best services always.

Regards,
Capital First Limited

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rowdyism nasty abusive agent

Address:

Visakhapatnam, Andhra Pradesh

Hi sir/mam
I have a personal loan account with capital first ltd. With account number 7921585. I have lost my job and hence there have been delays in the emi for the last few months. But i will being in touch with recovery agents and told that iwill pay dues give me some time but however, recovery agents keep harassing us and coming home and using foul language against my mother and threatening her and me of dire consequences. Your agents also have mother & family. When iam not at home also he does this on a daily basis and this has caused a huge mental torture for me and my family. Agents makes my mother cry and spoil our family honour at neighbours. But we do not want to get into the consumer court thing since i have had a very good relationship with capital first. However, if this continues, i will be forced to act against these threatening calls and file an fir against the recovery agent. Agent name :-srinivas
Ph no:- [protected],, [protected]. Iam sending his photo also

Jun 3, 2018

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

Verified Support

May 02, 2018

Capital First Customer Care's response Dear Mr. Ravichandra,

Greetings from Capital First!

This is with reference to your concerns regarding your loan account.

We tried contacting you on your mobile number, however, we were unable to connect with you.

We wish to inform that we are looking into the concerns raised by you and we would send the final response on your email id.

Assuring you of our best services always.

Regards,
Capital First Limited

View replies

from Hyderabad, Telangana

siva krishna (Chinna)

May 7, 2018

No

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abusive recovery agents

Website:

www.capitalfirst.com

To whom it may concern,

I have a personal loan account with capital first ltd. With account number 11494521. I have had a job loss and hence there have been delays in the emi each month for the last few months. However, your recovery agents keep harassing us to the point of even coming home and using foul language against my mother and threatening her and me of dire consequences. I am sharing the phone numbers of your recovery agent. He does this on a daily basis and this has caused a huge mental trauma for me and my family. We do not want to get into the consumer court thing since i have had a very good relationship with capital first. However, if this continues, i will be forced to act against these threatening calls and file an fir against the recovery agent. Their contact numbers are [protected] and [protected] (Vikas) and [protected] (Pappubhai paiti).

May 28, 2018

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2018

Capital First Customer Care's response Dear Mr. Bhattacharya, we tried contacting you on your mobile number. However, we were unable to connect with you. We have sent the final response on your registered mail ID.

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H

Harshad Mracks

from Chennai, Tamil Nadu

Apr 27, 2018

I didn't get any response from u team regarding my complaint and gave u my maid I'd [protected]@gmail.com u said that u will reply me to my mail I'd bt u didn't can't u take concern o[censored]r customers

Capital First Customer Care's response, Apr 27, 2018

Verified Support

Dear Mr. Harshad,

Greetings from Capital First!

This is with reference to your concerns regarding your loan account.

We would like to inform that we have sent the final response on your email id [email protected] (email id masked for security reasons).

Assuring you of our best services always.

Regards,
Capital First Limited

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two time amount deducted

Address:

Bangalore, Karnataka, 560073

Dear team,

My name is shivakumar gr /28.01.1993 and my loan number is :13932956

On 2nd apr 2018 my emi suppose to deduct from my hdfc account but unfortunately due to low balance it got bounced. So immediately on 7th apr i made online payment via hdfc net banking ac no:[protected] - tpt-emi ref id:[protected]a1 paid[protected]+bounce charge 400=2699)

Now again 18th apr capital first submitted my cheque again to my bank and again they deducted inr 2299 from my account. Ref (Capital first[protected]

When i already made payment online and my payment was already updated then why did capital first deposited cheque and charged me twice.

So i want refund urgently of my extra paid amount inr 2299 from capital immediately.

Please check and tell

Regards

Shivakumar gr

May 28, 2018

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

Verified Support

Apr 27, 2018

Capital First Customer Care's response Dear Mr. Shivakumar, we tried contacting you on your mobile number. However, we were unable to connect with you. We are looking into the concern raised by you and we would send the final response on your registered mail ID.

Apr 28, 2018

Updated by shivakumar gr my number [protected]

May 09, 2018

Updated by shivakumar gr STILL NOT RECTIFIED

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capital first wrong bounce charge applied account no.14328795

Address:	Thane, Maharashtra, 401305
Website:	CAPITALFIRST

This is kamat appu my mobile no.[protected] and dob. 28.01.1995
My emi date is 2nd of month and i was paid my first emi on 02.04.18 to my axis bank account. After few days on 13.04.18 the message from capital first was coming the message was show below from my axis bank account :-
Your debited rupees 118.00 for capitalfl-mndtvrfchgs-mar18.
So, please refund money and why was you debited 118.00 ruppes in my axis bank account.

+1 photos

May 28, 2018

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

Verified Support

Apr 25, 2018

Capital First Customer Care's response Dear Mr. Appu Kamat,

Greetings from Capital First!

This is with reference to your concerns regarding your loan account.

We tried contacting you on mobile number, however, we were unable to connect with you.

We have sent the final response on your email id [protected]@gmail.com (email id and mobile number masked for security reasons).

Assuring you of our best services always.

Regards,
Capital First Limited

Apr 25, 2018

Updated by appu kamat Please you have mentioned wrong email ID on above. My email ID Is [protected]@gmail.com

Apr 26, 2018

Updated by appu kamat why are take so much time for refund my money in axis account .
please contact me no. [protected] and email id:- [protected]@gmail.com

Verified Support

Apr 26, 2018

Capital First Customer Care's response Dear Mr. Appu Kamat,

Greetings from Capital First!

This is with reference to your concerns regarding your loan account.

Further to our telephonic conversation, we have sent the final response on your email id.

Assuring you of our best services always.

Regards,
Capital First Limited

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