Capital First Complaints & Reviews

I took a re himalayalan motorcycle via capital finance from royal enfield st. Marys kaloor branch, ernakulam dist., kerala. The lady staff from capital finance in the royal enfield showroom told i have to sign a lot of pages to get the finance amount prosseced.
While signing pages i saw a "hdfc life" page in between the form, when i asked the lady told me it is to get your amount (Emi amount) forwarded. Nearly 2 weeks after i got one postal "hdfc life" insurance paid bill\paper.
Actually the capial first finance made this without my knowledge.

This is mohammad arshad u capital first team can't solve the problems of the customers i have intimated u last 6 months ago means 180 days that my card has been blocked for no reason what is internal policy u team don't no the meaning of internal policy at least u don't respond u say with a simple word saying doesn't match the criteria then y come did u approved for my loan paying the emi in time is my mistake i shud not pay u in time u believe who cheat the people bcoz u team r also cheaters i have 2 loans paying u in time my mobile number is [protected]

Hi capital team

My two wheeler loan account no is 4500118

Wrost ever customer service by your customers care, nodal officer, collection agency and your company

From november to till date i am continues following my fraud overdue charges and emi fraud case by your collection agency, i ignored all now i have paid all full amount without any settlement and i am continues following with your customers care and nodal officer with mail or on phone number they are giving mee before this and that day time but still i have not got response whether my fully paid loan is clear or not i have not received any noc still,

This is jharna mukherjee, registrar mobile no - [protected] & dob is[protected].

Month of february i paid all the emi online as per your customer care executive told me to pay because your system not deduct from my account automatically.

But on 16th of feb your system charged 400 for bounce where my account had sufficient money on that day.

I mailed them with my account statements many times but they didn't reply.

Am giving u the loan account details
12248248
12222020

Please give me a solution for this.

Thanking you,
Jharna mukherjee,
[protected]

Dear team,

This is in regards of samsung led fraud loan approved even i denied for that by electrowave, scf 1093, morigate, manimajra - chadigarh.

Product name: samsung 32"led tv
Loan account no. 13906717
Below case already discussed with : mr. Gaurav - [protected] @ capitial first

Brief history of case: i was given an offer that, i only needs to pay only 2000 in advance and will get samsung 32" led on installments. When i went for taking the delivery at shop they said my loan is not getting approved and i need to pay 2000 more in total : 4000. I said, i only came here because of you promised me that by paying 2000 i can get led.

I am a labor class person. Could not afford 4000, but some how i managed and arrange 4000 from my friends. I took the delivery of led tv and came back home.

After few days they said still they didn't get the confirmation of loan approval and for that i need to pay one installment in cash in advance then loan will get approved and now in total it was 2000 + 2000 + 2450 = 6450. (They internally got loan approved their self without my consent)

I refuse to pay 6450 in total in advance and informed them that i am not going to pay this and just take your led back as i am no more intrusted in loan don't approve it. I returned my led to them and even they ate my 4000 rupees.

It is so frustrating and mentally harassment, i am very fed-up now and writing this email so that appropriate actions can be taken and some refund out of 4000 can be refunded back to me.

I hereby requesting you to higher authority to look into this matter and do the needful please.

Regards,
Mohd. Khalid
[protected]

My loan account no. 12749634
And auto debit date is. 2nd of month.
It was deducted but on Friday 13.04.18
They cut my extra charge for below message mentioned already.
Hello! Your A/c no. 347280 has been debited by Rs. 118 on 13Apr18. The A/c balance is Rs. 9024.48. Info: CAPITALFL_MNDTVRFCHGS_MAR18
Please check and revert me. Else complaint to consumer care.

I took a consumer loan from just dial. Loan no 12626464. I am paying all the emis on time. The loan is still active. The company raised a complaint in my cibil account and showing a balance. The last date of payment is also wrongly updated. This company has a very bad updation in such accounts. I lodged a complaint earlier also but these people do nothing. They call and ask the issue then promise to solve the same with in two days. After that the complaint is closed but nothing happens. I am complaining third time about the same issue.
I request to lokk inti the matter strictly.

Mahindder singh

Very worst customer service. Need to wait for more than 20 minutes to contact customer service and there is no toll free number also. If connected also they are not resolving the issues. Very very worst customer satisfaction. No update nothing. Rate of interest they are charging for all types of loan are extremely very high. Unknowingly got trapped. Don't know what to do with this worst service and high rate of interest.

Hii,
Due to insufficient balance in my account my emi was bounced on 4th april 2018.
Then i got a call from customer care department regarding the same to pay through paytm so i paid the emi amount with the penalty charges through paytm.
In the evening i got a message from bank that my emi got deducted. Which i had already paid through paytm.
Kindly revert as soon as possible.

This is atri bhattacharyya, registrar mobile no - [protected] & dob is[protected].

I got a sms few days ago that my capital card has blocked due to some internal reason where as not a single cheque has bounce but i paid excess emi last month for wrong information of capitals executive.

She called me to pay emi online on 5th, and assured me that those emi will not charged form bank... But still at night all emi was charged which i paid earlier online.

I called many times to their customer care... I send many mails also... Still there is no responce from the capital first. Also they not providing a proper reason that why my card had blocked.

Now i have to purchase a product from a store and they told me that my card has blocked
But i have to purchase this product very urgently.

So please give a solution for this.
Am taking loan from capital first that not mean they have do this kind of thing. So pleas give a proper solution through mail at your earlier.

Every month on 5th my loan gets deducted but this month when i checked at 12pm. It was not deducted so i logged in to your portal and paid the emi amount. I rechecked and everything was clear as i had to pay more 4 emi and next deduction will be on may 5th.

But on 6th i got a massage from your end stating that your emi got bounced. I logged in to your portal and checked again but it showed me that it’s paid. I tried calling the customer service and nodal team for clarification but no one responded. I call almost 20 times but no response.

Today i got a mail from my bank as my emi got bounced today again. I again tried calling my no one responded. I logged in to your portal and what i see is i have been charged 400rs.

Hi i want to start business with capital first for mobile phone finance plz give me right person number your capital first rehman sir your (Capital first excutive) not give me responce & not give his senior number rehman sir saying i cant give you number its protocol???
What protocol??
I follow you excutive last 3 month but no any answer
I also send a mail on
(Social. [protected]@capitalfirst.com) date is 5/4/18 at 4.45pm but yet not any reply or call
I think you help me

Regards
Shree communication
[protected] / [protected]
([protected]@gmail.com)

Talked to help line after long wait & trying few times . He could not solve my problem. He asked me to write to NRIs hdfc sec person to activate my Kuwait acc for trading. My relation officer Mr. Rishikesh was informed to do needfu . But till now nothing is done. I should do my transecting online. In case of need will take help. Plz activate online trading whenever Iwant.
Name Leena Gautam Dutta
Nre & nro trading acc 2793139 & 2032863
Sec acc [protected]
Nre customer Kuwait
Hoping to hear
Leena Dutta

Arif bhai Munshi
Loan no. 14188614

Hello sir..I have facing a many problems with ur capital first loan ..
I have bank balance in my account but not dudcut a ur loan amount..
Pls help me..I very tired...

Contact no..[protected]
I hope u solve my problem immediately..

Pls submit my all problem and it's solution.

Help me my request immediately...

DEAR SIR / MADAM

IAM KAMLESH MUTHAPPA NADAR Having business loan in capital first. With reference to the above, i had taken a business loan from capital first on 2016. but due to personal financial conditions i was unable to pay the same for last month and 5 more dues to which there is constant harassment of recovery agents at my place from your end. Recovery agents have started contacting my friends and relatives and asking them to pay. Which is damaging my reputation in the market. Recently my neighbours have received calls from your agent number from the mobile no :- [protected] whose the agent name is avantika and asking them to pay for the dues pending as the neighbour was a tenant whose name is wasim but how they got the number of my neighbour the recovery agent told wasim that u are the guranter in the loan we recover from u like that the agent told him he is here as a tenant he complaint my name in society now he is going to complaint police station. as i have talked to the superior officer of capital first that i will settle all ur loan within the months but this type of problems we are facing from the recovery agent of first capital. we will not settle any amount from our side . if the capital first did not aplogize we not pay any amount .iam taken loan but i have said i will settle the amount with watever charges may be but why are u people damaging my reputation i know its more than 6 months over iam trying to pay as soon as possible but why my neighbour should have face this problem.

note:- unless or untill if the agent didnt aplogize i will not pay

WITH REGARDS
KAMLESH MUTHAPPA NADAR

Dear Sir / Madam,
I am Talla Narayana Gowd from Boduppal, Hyderabad-500092. I took personal loan from capital first. I need personal loan statement so that to understand how much I paid principal amount and what could be the remaining due.
My personal loan account number 12916521. I called to customer care number, I did not get connected . I emailed by login through customer portal. I made calls to given contact numbers, I did not get information.
I request you to resolve my issue as soon as possible to me.

Thanking You,
Yours sincerely
Talla Narayana Gowd

Respected Sir /Madam

My Name is Sachin Ladi

This is my First loan Of Bike which Bike Dealer provided me loan 3993803

Branch Mumbai

I had purchased unicorn bike from dealer on loan basis he had provide me Capital First loan for bike As my loan I had Repaid on Time and I should get NOC from Capital first that u Bike loan is successfully Repaid on time So we should give us clerfication of loan Repaid that I not get
And as I had sale my bike to third Person he need NOC of Loan which I repaid Because RTO needs NOC of loan Repaid because if NOC they will get then only the person NAME appear on RTO

As I had contacted My Branch For NOC THEY ARE telling me u had Second Loan also of RS 150000 so I had told them I had Second Loan but I had repay first loan successfully then give me NOC OF IT Second Loan I m paying ontime With Principal amount and interest

This is the Second Loan number 12921397

I m just requesting To capital First that my first loan is successfully Repaid and I want NOC of it of clearance

And Second Loan is different which I m repaying on time

I m attaching u all images of first loan and second loan

First loan I had Smart card
And
Second loan I had aggrement paper

This is my contact number
[protected]

Dear sir/madam
my loan Account number is 14325881, my first EMI was scheduled on 2nd April 2018 (today). i checked my account details and found that it is not yet debited from my account, i don't want to pay any overdue charges and it is not customer (my) fault. i am also worried about the impact of this on my cibil. so please let me know about impact of your system fault on my cibil.

Dear Sir,
Due to Fraud Sale of Loan no.13946125 Dated 01/01/2018 of Capital First Limited against Health Insurance Policy of Future Generali (Policy No.H0235784) Finance by Capital First Limited. I have not accepted any policy documents & Canceled this Health insurance policy by following complaints to IRDA. But till date Capital First was not refunded of First EMI Rs.1688/- was debited from my SBI account dated 05/02/2018. I am following up for last 3 months for cancellation of my loan & health insurance policy but there was not getting proper satisfaction from Capital First & also harrassed last 3 months. Sir, please solve my problem.

Regards,
Gopal Mali

I took two consumer loans as loan no. 9363014 and 12626464 respectively. The first loan was completed on time without any bounce. The second loan is still active and all installments are paid on committed time. No payment is ever delayed. Still, the company people have registered a cibil dispute which is affecting my cibil score. I have called the custumer cares several times but they don't do anything. My question is that why these people register false cases. Have they appointed unexperienced executives who are unable to enter correct data. The worst thing is after my repeated warnings and requests nothing is being done till yet. There are other companies who never do such mistakes. I took a loan from home credit and as soon as my loan was over the score was updated properly without any delay and mistake.
I request to take the needful action otherwise i will file a writ in the honorable high court for compensation.