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Capital First Complaints & Reviews

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Updated: Nov 24, 2023
Complaints 965
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Capital First reviews & complaints page 22

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B
Bhavya Vikas
from Kolkata, West Bengal
May 24, 2018
Resolved
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Resolved

Address: Howrah, West Bengal, 711204

An amt of Rs.400 is overdue on your Loan account 3713676 towards penal charges.Debit for Rs.400 will happen on 30th May18 from your bank account-CapitalFirst"
This message came today on my phone. As i have no current loan and no due left so i would like the immediate authority to look into this matter.
In latest i have bought a hp laptop by capital first finance at emi of Rs2500 amd that has been completed in 2016. Now this messege by Capital first puts me into worry.
Please look into this matter and try to solve within 30th of may.
Thanking you
Jun 26, 2018
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
May 25, 2018
Capital First Customer Care's response
Dear Mr. Bhavya Vikas,


This is with reference to your concerns regarding the loan account.


We tried contacting you on your mobile number, however, we were unable to connect with you.


We would request you to write to us at social.[protected]@capitalfirst.com with your alternate contact number to assist you further.


Assuring you of our best services always.



Regards,
Capital First Limited
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    Y
    ysbabu17
    from Mumbai, Maharashtra
    May 21, 2018
    Resolved
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    Resolved

    Address: Hyderabad, Andhra Pradesh, 500055

    Dear Sir/Madam,

    This is Sobhan Babu Yalamanchili, S/o Y.V. Raghavendra Rao, R/o Plot No. 56, Flat No. 404, Sree Nilayam, Pujitha Enclave, Bachupally, Hyderabad – 500 090.

    This is to bring your kind notice that an amount of Rs. 3.94 Lakhs showing as written-off against personal loan a/c no. 182366 as JOINT HOLDER from Capital First in my CIBIL report.

    I was not availed any personal loan and I had never received any loan amount from Capital First and also received any communications on this.

    When I enquired with that bank, I came to know that I was an secondary applicant and primary applicant was Mr. Mekha Hari Krishna.
    We both are not having any blood relation to having secondary applicant for the above loan from Capital First.

    I am not responsible for outstanding amount of Rs. 3.94 as i was not received any amount from your Bank.

    I am suffering badly for not getting any loans from other banks with this wrong reporting in my CIBIL.

    Could you kindly investigate and remove the loan outstanding particulars in my CIBIL report.

    Best Regards,
    Y. Sobhan Babu
    [protected]
    Jun 22, 2018
    Complaint marked as Resolved 
    Capital First customer support has been notified about the posted complaint.
    Verified Support
    May 22, 2018
    Capital First Customer Care's response
    Dear Mr. Babu,


    This is reference to your query addressed to Capital First.


    We tried contacting you on your mobile number [protected], however could not establish successful contact with you.


    We understand that main loan applicant holder is Mr. Hari Krishna Meka and you are co- applicant for the above mentioned loan account.


    Hence, we wish to inform you that loan details of the above mentioned loan account will also feature in your CIBIL records.


    Assuring you best of our services.



    Regards,
    Capital First Limited
    May 25, 2018
    Updated by ysbabu17
    Hi, What is the solution to clear this in my CIBIL report, Please advice.
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      T
      thebalajifab
      from Vasai-Virar, Maharashtra
      May 21, 2018
      Resolved
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      Resolved

      Address: Thane, Maharashtra, 401202

      Please change my mobile number.
      My earlier phone number for above customer id was [protected]
      Which is been lost and i have to update [protected]
      As a new number. So please update it. I have contact capital first they are not giving proper response as expected. I request them to resolve at earliest.   replace all
      Jun 23, 2018
      Complaint marked as Resolved 
      Capital First customer support has been notified about the posted complaint.
      Verified Support
      May 21, 2018
      Capital First Customer Care's response
      Dear Customer,



      This is with reference to your concerns regarding the loan account.



      Pursuant to our conversation today, we wish to inform you that we are looking into the concerns raised by you and we would send the final response on your email id.



      Assuring you of our best services always.



      Regards,

      Capital First Limited
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        A
        abc 1980
        from Mathura, Uttar Pradesh
        May 20, 2018
        Resolved
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        Resolved

        Address: Mathura, Uttar Pradesh, 281121

        I am writing this because i found one account of capital first in my cibil profile during checking my cibil score for loan.

        I am attaching report of false loan

        This is very serious problem as i have not taken any loan from capital first and someone misused my document and capital first have sanctioned same without checking.

        Fraud account no. 1079384 and 1079452

        Request you to please do needful and resolve/rectify the same in your system asap as due to same...
        Jun 23, 2018
        Complaint marked as Resolved 
        no resolution till now, only asking for documents.
        Capital First customer support has been notified about the posted complaint.
        Verified Support
        May 21, 2018
        Capital First Customer Care's response
        Dear Mr. Choudhary,



        This is with reference to your concerns regarding the loan account.



        At the outset, we regret for the inconvenience caused to you.



        We tried contacting you on your mobile number, however, we were unable to connect with you.



        We wish to inform you that we are looking into the concerns raised by you and we would send the final response on your email id.



        Assuring you of our best services always.



        Regards,

        Capital First Limited
        May 28, 2018
        Updated by abc 1980
        hi, kindly update the complaint status, you are asking for documents only no other variations.

        i am facing issue regarding this loan status.
        hi, dint recieve any call. but still wait for, please do the needful to resolve the issue on urjent basis.

        beacuase of this i am unable to process any other facilities from bank.

        accoprdingly i will go for legal actions.
        Capital First Customer Care's response, May 22, 2018
        Verified Support
        Dear Mr. Choudhary,


        This is with reference to your concerns regarding the loan account.



        At the outset, we regret for the inconvenience caused to you.



        Pursuant to our conversation today, we wish to inform you that we are looking into the concerns raised by you and we would send the final response on your email id.



        Assuring you of our best services always.



        Regards,
        Capital First Limited
        abc 1980's [Complaint's author] reply, Jun 23, 2018
        what is the update of my complaint, i am facing lot of issue because of fraud loan program.
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          S
          sujith_r21
          from Bengaluru, Karnataka
          May 19, 2018
          Resolved
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          Resolved

          Address: 560067

          I am receiving below messages from capital first company however i do not have any loan with capital first and do not have any idea about this company. I have called their customer care no to enquire about this but they are more interested to collect my personal detail which i m not willing to disclose.

          Dear customer, you can now make cash payments towards your capital first loan a/c 2087757 at any nearest vodafone store or vodafone mpesa retailer
          Jun 24, 2018
          Complaint marked as Resolved 
          Capital First customer support has been notified about the posted complaint.
          Verified Support
          May 21, 2018
          Capital First Customer Care's response
          Dear Mr. Sujith,



          Greetings from Capital First!



          This is with reference to your concerns regarding the loan account.



          At the outset, we regret for the inconvenience caused to you.



          We would request you to write to us at social.[protected]@cpaitalfirst.com with your contact number and snapshot of the message to assist you further.



          Assuring you of our best services always.



          Regards,

          Capital First Limited
          Please find the attached screenshot. I do not prefer to share my mobile #. You should be able fetch detail as per Loan account no.
          Capital First Customer Care's response, May 22, 2018
          Verified Support
          Dear Mr. Sujith,



          Greetings from Capital First!



          This is with reference to your concerns regarding the loan account



          We wish to inform that we are looking into your concerns and we would send the final response.



          Further, we would request you to write to us at [email protected] with your contact number to assist you further.



          Assuring you of our best services always.



          Regards,
          Capital First Limited
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            S
            SachinLadi
            from Mumbai, Maharashtra
            May 16, 2018
            Resolved
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            Address: Mumbai City, Maharashtra, 400022

            My name is sachin ladi

            This is my first loan of bike which bike dealer provided me loan 3993803

            Branch mumbai

            I had purchased unicorn bike from dealer on loan basis he had provide me capital first loan for bike as my loan i had repaid on time and i should get noc from capital first that u bike loan is successfully repaid on time so we should give us clerfication of loan repaid that i not get
            And as i had sale my bike to third person he need noc of loan which i repaid because rto needs noc of loan repaid because if noc they will get then only the person name appear on rto

            As i had contacted my branch for noc they are telling me u had second loan also of rs 150000 so i had told them i had second loan but i had repay first loan successfully then give me noc of it second loan i m paying ontime with principal amount and interest

            This is the second loan number 12921397

            I m just requesting to capital first that my first loan is successfully repaid and i want noc of it of clearance

            And second loan is different which i m repaying on time

            I m attaching u all images of first loan and second loan

            First loan i had smart card
            And
            Second loan i had aggrement paper

            Due to this noc issue i m suffering several illness not getting sleep on time several medicine i had to take due to this tension

            This is my contact number
            [protected]
            Jun 22, 2018
            Complaint marked as Resolved 
            Capital First customer support has been notified about the posted complaint.
            Verified Support
            May 16, 2018
            Capital First Customer Care's response
            Dear Sir, we sincerely regret the inconvenience caused. We tried calling you on your mobile number on various occasions, however, could not establish successful contact with you. We would request you to write to us on social.[protected]@capitalfirst.com with your alternate contact number and preferred time of contact to assist you further.
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              S
              Susanna Gomes
              from Mumbai, Maharashtra
              May 14, 2018
              Resolved
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              Resolved

              Address: Thane, Maharashtra, 401208

              Capital card is blocked without notifying us... Its a big strange to me as i always made my payments on time to capita... Dont find any reason why ull blovked my card... Not happy about it... Please revert me whats happening... Customer service dont find much helpful... Should be trained on communication... Card no is 7330755... Please capita help me out with this...
              May 14, 2018
              Complaint marked as Resolved 
              I called them today...they were pathetic..just keep on telling that after 90 days or more my card will be unblocked..doesnt make sense..i have not receive my emi card also...pathetic service my capita...blocking card for no reason
              Capital First customer support has been notified about the posted complaint.
              May 14, 2018
              Updated by Susanna Gomes
              Capital card is blocked without notifying us...its a big strange to me as i always made my payments on time to capita...dont find any reason why ull blovked my card...not happy about it...please revert me whats happening...customer service dont find much helpful...should be trained on communication...card no is 7330755...please capita help me out with this...
              Complaint marked as Resolved
              May 14, 2018
              I called them today...they were pathetic..just keep on telling that after 90 days or more my card will be unblocked..doesnt make sense..i have not receive my emi card also...pathetic service my capita...blocking card for no reason
              Verified Support
              May 15, 2018
              Capital First Customer Care's response
              Dear Ms. Susanna Gomes,



              Greetings from Capital First!



              This is with reference to your concerns regarding the loan account.



              We tried contacting you on your mobile number, however, we were unable to connect with you.



              We are looking into the concerns raised by you and we would send the final response on your email id.



              Assuring you of our best services always.



              Regards,
              Capital First Limited
              Dear sir,
              am taking one mobile i paid correctly maintain the balance and all but now i wil give the reference number by mistake rong number unfortunatly my card is lock pls help me i want mobile onether pls check my card and pls help me
              Capital First Customer Care's response, May 16, 2018
              Verified Support
              Dear Mr. Nagraj‎‎, we are concerned about your query. Please write to us on [email protected] with your loan account number and contact number to address your concern.
              Sir My Name Is Hansraj Prasad And in capital first Accont My Mobile No feed Is [protected]
              That No Is Deactivated Beacause My Mobile theft And I Cant Get Any Loan
              As Per Request Please Change My Mobile No To [protected]
              Thankyou very Much
              Capital First Customer Care's response, May 22, 2018
              Verified Support
              Dear Mr. Prasad,


              This is with reference to your concerns regarding the loan account.


              We tried contacting you on your mobile number, however, we were unable to connect with you.


              We wish to inform you that we are looking into the concerns raised by you and we would send the final response on your email id.


              Assuring you of our best services always.


              Regards,
              Capital First Limited
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                S
                Sai Kiran Pawar
                from Hyderabad, Telangana
                May 12, 2018
                Resolved
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                Resolved

                Address: Hyderabad, Andhra Pradesh, 500006
                Website: Www.Capitalfirst.com

                Hi iam sai kiran pawar my loan number is c6984557 actually in november my grandpa was passed on 4th so suddenly i went for village and i forgot to deposit emi money in my account so on the day 5th nov morning i remembered suddenly that i forgot to deposit money in account then i some how managed money transferring and paid emi on 5th nov morning but i received text's that i got two cheque bounces i just want to ask i paid emi on same day then how cheque bounces and that too everymonth my emi deduct i too paid on that day only i. E., 5th of every month i didn't received easy buy emi card i want it asap to continue with capital first.
                Contact:[protected]
                Jun 16, 2018
                Complaint marked as Resolved 
                Capital First customer support has been notified about the posted complaint.
                Verified Support
                May 14, 2018
                Capital First Customer Care's response
                Dear Mr. Sai Kiran Pawar,



                Greetings from Capital First!



                This is with reference to your concerns regarding the loan account.



                Further to our telephonic conversation, we wish to inform that we are looking into the concerns raised by you and we would send the final response on your email id.



                Assuring you of our best services always.



                Regards,

                Capital First Limited
                My ac number- 4818167
                Please update my mobile number.

                I cant take more loan from capital first.

                Pls change urgent basis.

                My new mobile number is [protected]

                Pls update my mobile number.

                Pls do needful.

                Thanks
                Md kalim asaraph
                Kolkata
                Capital First Customer Care's response, May 16, 2018
                Verified Support
                Dear Mr. Kalim, we tried contacting you on your mobile number, however, we were unable to connect with you. Please write to us on [email protected] with your alternate contact number to assist you further for your concern.
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                  S
                  sandy2504
                  from Mumbai, Maharashtra
                  May 11, 2018
                  Resolved
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                  Resolved

                  Address: 400042
                  Website: google

                  Dear Concern,

                  My name is santosh sawant, I paid my LOAN amount but still i have not received capital consumer purchase card

                  NAME SANTOSH SAWANT
                  CARD NO 7363249
                  REG NO [protected]
                  REF NO 06247870
                  CUSTOMER ACCOUNT NO 7363249
                  LOAN ACCOUNT NO 12455643   Replace all
                  Jun 26, 2018
                  Complaint marked as Resolved 
                  Capital First customer support has been notified about the posted complaint.
                  May 11, 2018
                  Updated by sandy2504
                  My name is santosh sawant, I paid my loan amount but still i have not received capital consumer purchase card.
                  Verified Support
                  May 14, 2018
                  Capital First Customer Care's response
                  Dear Mr. Santosh Sawant,



                  Greetings from Capital First!



                  This is with reference to your concerns regarding the loan account.



                  Further to our telephonic conversation, we wish to inform that we are looking into the concerns raised by you and we would send the final response on your email id.



                  Assuring you of our best services always.



                  Regards,

                  Capital First Limited
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                    N
                    Nikson__patel
                    from Surat, Gujarat
                    May 7, 2018
                    Resolved
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                    Resolved

                    Address: Surat, Gujarat, 395005

                    My loan # is 11695054. I do not have any late payments on my loan. I have also cleared one of the loans already. I am surprised to see that my father's (Bharat Patel)'s card (card# 1073133), has been temporarily blocked for no reason.when I contacted capital one customer care, the customer care Agent, they do not have any answer other than " blocked for internal purposes for 90 days " . I need an answer, I need card activated, I am in need of another consumer product. Kindly help to activate my card As soon as possible. I have no late payments on any loans. I am wondering why is the card blocked.
                    Jun 11, 2018
                    Complaint marked as Resolved 
                    Capital First customer support has been notified about the posted complaint.
                    May 07, 2018
                    Updated by Nikson__patel
                    look, every thing i clear with no dues
                    Verified Support
                    May 09, 2018
                    Capital First Customer Care's response
                    Dear Mr. Patel, we tried contacting you on your mobile number. However, could not connect with you. Please write to us on social.[protected]@capitalfirst.com to assist you further for your concern.
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                      S
                      Sangto
                      from Kolkata, West Bengal
                      May 7, 2018
                      Resolved
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                      Resolved

                      Address: 712233

                      This loan had not been taken by me, but it is showing in my cibil and i hav to face problems due to that.

                      My name is my name sangeeta agarwal

                      Address 115/1 b b d road hindmotor
                      Hooghly - 712233
                      West bengal, india

                      Residential address / family owned property

                      Pan card - aedpa5344l

                      Adahar card no[protected]

                      Contact no - [protected]

                      Email id [protected]@yahoomail.com
                      Jun 10, 2018
                      Complaint marked as Resolved 
                      Capital First customer support has been notified about the posted complaint.
                      Verified Support
                      May 07, 2018
                      Capital First Customer Care's response
                      Dear Ms. Agarwal,



                      Greetings from Capital First!



                      This is with reference to your concerns regarding the loan account.



                      Further to our telephonic conversation, we wish to inform that we are looking into the concerns raised by you and we would send the final response on your email id.



                      Assuring you of our best services always.



                      Regards,

                      Capital First Limited
                      I m Sunny dayal customer of capital first

                      My card number: 197268

                      please update my mobile number this [[protected]]
                      my old number was [[protected]] This number have been submit my old company.
                      please help

                      thanks & regards
                      sunny dayal
                      [protected]
                      Capital First Customer Care's response, May 15, 2018
                      Verified Support
                      Dear Mr. Sunny Dayal, pursuant to our conversation, we wish to inform that we are looking into the concerns raised by you and we would send the interim response on your email id [email protected] (email id masked for security reasons)
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                        A
                        Ashok Reddy Kesari
                        from Bengaluru, Karnataka
                        May 3, 2018
                        Resolved
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                        Resolved

                        My account number:[protected]
                        Date:- 03/05/2018

                        My emi due on every month 2nd. You people saying that amount will be auto debited from account. After 3, 4 days you people call and asking me to pay through online. Meanwhile you people charge 400/- for late charges. My question is money will be auto debited or i have to pay through online. Even your customer care executives also doesn't know about this. On may 2nd 2018 money hasn't debited from my account and receiving call from capital first that my check was bounced. I have maintained sufficient balance so there is no chance of check bouncing. I have mailed bank statements to nodal officer but yet no response from them. When i called to customer care she was speaking rudely with me. She even doesn't know how money will be debited and arguing with me. This is how you treat customers. You taught me good lesson not to take loan from you.
                        Jun 3, 2018
                        Complaint marked as Resolved 
                        Capital First customer support has been notified about the posted complaint.
                        Verified Support
                        May 03, 2018
                        Capital First Customer Care's response
                        Dear Mr. Ashok Reddy Kesari, pursuant to our conversation today, we are working on your concern and we would send the final response on your email id.
                        My name is Haneef sheikh. I received capital first emi card No. 745256. After full and final payment of my loan. I tried to purchase from this card is shows it's blocked. I called call centre guy he told me it's permanently blocked due to internal policies. I don't understand why they send me permanently blocked card.
                        Capital First Customer Care's response, May 8, 2018
                        Verified Support
                        Dear Mr. Shaikh, we tried contacting you on your mobile number, however, we were unable to connect with you. We would request you to write to us on [email protected] with your alternate contact number to address your query.
                        My accaunts has been block please open my accaunt
                        Capital First Customer Care's response, May 8, 2018
                        Verified Support
                        Dear Mr. Dabhade‎‎, we are concerned about your query. Please write to us on [email protected] with your loan account number and contact number to address your concern.
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                          Kabeer Jamal
                          from Irinjalakuda, Kerala
                          Apr 29, 2018
                          Resolved
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                          Resolved

                          Address: Thiruvananthapuram, Kerala, 695609

                          My card is blocked card no.3151628 please unblocked card, i neeed some product so please, i intrested capital first durable but not yet now, i was some day abroad for visit visa but now am here, number of product buy this car but not yet now, please unblock card and give the loan fastly. When unlock my card please inform me, i buy new mobile and washing mechine please unlock card
                          Jun 2, 2018
                          Complaint marked as Resolved 
                          Capital First customer support has been notified about the posted complaint.
                          Verified Support
                          May 02, 2018
                          Capital First Customer Care's response
                          Dear Mr. Kabeer Jamal,


                          Greetings from Capital First!


                          This is with reference to your concerns regarding your loan account.


                          We tried contacting you on your mobile number, however, we were unable to connect with you.


                          We wish to inform that we are looking into the concerns raised by you and we would send the final response on your email id.


                          Assuring you of our best services always.


                          Regards,
                          Capital First Limited
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                            Chandu542
                            from Visakhapatnam, Andhra Pradesh
                            Apr 28, 2018
                            Resolved
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                            Resolved

                            Address: Visakhapatnam, Andhra Pradesh

                            Hi sir/mam
                            I have a personal loan account with capital first ltd. With account number 7921585. I have lost my job and hence there have been delays in the emi for the last few months. But i will being in touch with recovery agents and told that iwill pay dues give me some time but however, recovery agents keep harassing us and coming home and using foul language against my mother and threatening her and me of dire consequences. Your agents also have mother & family. When iam not at home also he does this on a daily basis and this has caused a huge mental torture for me and my family. Agents makes my mother cry and spoil our family honour at neighbours. But we do not want to get into the consumer court thing since i have had a very good relationship with capital first. However, if this continues, i will be forced to act against these threatening calls and file an fir against the recovery agent. Agent name :-srinivas
                            Ph no:- [protected],, [protected]. Iam sending his photo also
                            Jun 3, 2018
                            Complaint marked as Resolved 
                            Capital First customer support has been notified about the posted complaint.
                            Verified Support
                            May 02, 2018
                            Capital First Customer Care's response
                            Dear Mr. Ravichandra,


                            Greetings from Capital First!


                            This is with reference to your concerns regarding your loan account.


                            We tried contacting you on your mobile number, however, we were unable to connect with you.


                            We wish to inform that we are looking into the concerns raised by you and we would send the final response on your email id.


                            Assuring you of our best services always.


                            Regards,
                            Capital First Limited
                            No
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                              A
                              Ashish Bhattacharya
                              from Pune, Maharashtra
                              Apr 26, 2018
                              Resolved
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                              Resolved

                              Website: www.capitalfirst.com

                              To whom it may concern,

                              I have a personal loan account with capital first ltd. With account number 11494521. I have had a job loss and hence there have been delays in the emi each month for the last few months. However, your recovery agents keep harassing us to the point of even coming home and using foul language against my mother and threatening her and me of dire consequences. I am sharing the phone numbers of your recovery agent. He does this on a daily basis and this has caused a huge mental trauma for me and my family. We do not want to get into the consumer court thing since i have had a very good relationship with capital first. However, if this continues, i will be forced to act against these threatening calls and file an fir against the recovery agent. Their contact numbers are [protected] and [protected] (Vikas) and [protected] (Pappubhai paiti).
                              May 28, 2018
                              Complaint marked as Resolved 
                              Capital First customer support has been notified about the posted complaint.
                              Verified Support
                              Apr 27, 2018
                              Capital First Customer Care's response
                              Dear Mr. Bhattacharya, we tried contacting you on your mobile number. However, we were unable to connect with you. We have sent the final response on your registered mail ID.
                              I didn't get any response from u team regarding my complaint and gave u my maid I'd [protected]@gmail.com u said that u will reply me to my mail I'd bt u didn't can't u take concern o[censored]r customers
                              Capital First Customer Care's response, Apr 27, 2018
                              Verified Support
                              Dear Mr. Harshad,

                              Greetings from Capital First!

                              This is with reference to your concerns regarding your loan account.

                              We would like to inform that we have sent the final response on your email id [email protected] (email id masked for security reasons).

                              Assuring you of our best services always.

                              Regards,
                              Capital First Limited
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                                S
                                shivakumar gr
                                from Bengaluru, Karnataka
                                Apr 26, 2018
                                Resolved
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                                Resolved

                                Address: Bangalore, Karnataka, 560073

                                Dear team,

                                My name is shivakumar gr /28.01.1993 and my loan number is :13932956

                                On 2nd apr 2018 my emi suppose to deduct from my hdfc account but unfortunately due to low balance it got bounced. So immediately on 7th apr i made online payment via hdfc net banking ac no:[protected] - tpt-emi ref id:[protected]a1 paid[protected]+bounce charge 400=2699)

                                Now again 18th apr capital first submitted my cheque again to my bank and again they deducted inr 2299 from my account. Ref (Capital first[protected]

                                When i already made payment online and my payment was already updated then why did capital first deposited cheque and charged me twice.

                                So i want refund urgently of my extra paid amount inr 2299 from capital immediately.

                                Please check and tell

                                Regards

                                Shivakumar gr
                                May 28, 2018
                                Complaint marked as Resolved 
                                Capital First customer support has been notified about the posted complaint.
                                Verified Support
                                Apr 27, 2018
                                Capital First Customer Care's response
                                Dear Mr. Shivakumar, we tried contacting you on your mobile number. However, we were unable to connect with you. We are looking into the concern raised by you and we would send the final response on your registered mail ID.
                                Apr 28, 2018
                                Updated by shivakumar gr
                                my number [protected]
                                May 09, 2018
                                Updated by shivakumar gr
                                STILL NOT RECTIFIED
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                                  A
                                  appu kamat
                                  from Mumbai, Maharashtra
                                  Apr 25, 2018
                                  Resolved
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                                  Resolved

                                  Address: Thane, Maharashtra, 401305
                                  Website: CAPITALFIRST

                                  This is kamat appu my mobile no.[protected] and dob. 28.01.1995
                                  My emi date is 2nd of month and i was paid my first emi on 02.04.18 to my axis bank account. After few days on 13.04.18 the message from capital first was coming the message was show below from my axis bank account :-
                                  Your debited rupees 118.00 for capitalfl-mndtvrfchgs-mar18.
                                  So, please refund money and why was you debited 118.00 ruppes in my axis bank account.
                                  May 28, 2018
                                  Complaint marked as Resolved 
                                  Capital First customer support has been notified about the posted complaint.
                                  Verified Support
                                  Apr 25, 2018
                                  Capital First Customer Care's response
                                  Dear Mr. Appu Kamat,

                                  Greetings from Capital First!

                                  This is with reference to your concerns regarding your loan account.

                                  We tried contacting you on mobile number, however, we were unable to connect with you.

                                  We have sent the final response on your email id [protected]@gmail.com (email id and mobile number masked for security reasons).

                                  Assuring you of our best services always.

                                  Regards,
                                  Capital First Limited
                                  Apr 25, 2018
                                  Updated by appu kamat
                                  Please you have mentioned wrong email ID on above. My email ID Is [protected]@gmail.com
                                  Apr 26, 2018
                                  Updated by appu kamat
                                  why are take so much time for refund my money in axis account .
                                  please contact me no. [protected] and email id:- [protected]@gmail.com
                                  Verified Support
                                  Apr 26, 2018
                                  Capital First Customer Care's response
                                  Dear Mr. Appu Kamat,

                                  Greetings from Capital First!

                                  This is with reference to your concerns regarding your loan account.

                                  Further to our telephonic conversation, we have sent the final response on your email id.

                                  Assuring you of our best services always.

                                  Regards,
                                  Capital First Limited
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                                    A
                                    Asad Lodha
                                    from Surat, Gujarat
                                    Apr 23, 2018
                                    Resolved
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                                    Resolved

                                    Address: Surat, Gujarat, 395009

                                    Hello sir i am rafik lodha of your consumer since 3 years i bought refrigerator before 2 years and emi are completed with good records but yesterday i wish to buy a mobile then your companys staff that declared your card is temporery block i ask you sir whats my mistake and your company block my card without reason i request you sir unblock my card early please sir your consumer are request you.
                                    My card no: 2722 980

                                    Thanks sir
                                    May 26, 2018
                                    Complaint marked as Resolved 
                                    Capital First customer support has been notified about the posted complaint.
                                    Verified Support
                                    Apr 24, 2018
                                    Capital First Customer Care's response
                                    Dear Mr. Asad Lodha,


                                    Greetings from Capital First!


                                    This is with reference to your concerns regarding your loan account.


                                    Pursuant to our conversation today, we trust your concerns have been addressed.


                                    Assuring you of our best services always.


                                    Regards,
                                    Capital First Limited
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                                      S
                                      sanjana patel
                                      from Bengaluru, Karnataka
                                      Apr 23, 2018
                                      Resolved
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                                      Resolved

                                      Address: 390001
                                      Website: capitalfirst.com

                                      I wanted to give a check of amount 5 laclast month but they didnt gave me lod on 5 date of lastmonth so i had to pay my emi of last month to which is because of there carelessness and when i went this months to give the check they were not accepting but when i told them give me that in writting then they took my check now it is been 18 days i am not getting any response and they just telling me will get your papers after 3 days after 4 days i am sick and tired in vadodara branch there is a man name gaurang he is the one who cannot give respect to women fraud hain capital wale
                                      From loan of 5 lac i got 4 lacin bank and after 1 year of paying the amount which i have to pay is 495000 which means i was just paying intrest till now they told me of insurance which cost me about 80000 that papers i havent got yet and even 8000 which they have to give me the difference amount check they are saying we have intiated to your bank but i havent recived
                                      May 25, 2018
                                      Complaint marked as Resolved 
                                      Capital First customer support has been notified about the posted complaint.
                                      Verified Support
                                      Apr 24, 2018
                                      Capital First Customer Care's response
                                      Dear Ms. Patel‎‎, we are concerned about your query. Please write to us on social.[protected]@capitalfirst.com with your contact number to address your concern.
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                                        A
                                        abdulqadir999
                                        from Bhopal, Madhya Pradesh
                                        Apr 23, 2018
                                        Resolved
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                                        Resolved

                                        Address: Indore, Madhya Pradesh

                                        I m aasamad customer of capital first,

                                        My ac number: 13476030

                                        Please update my mobile number [protected]
                                        My old number was [protected] this number is blocked... I do not get any update

                                        I cant take more loan from capital first..
                                        And cant able to get my loan details online
                                        So,

                                        Pls update my mobile number
                                        Its very needful..

                                        Thanks
                                        Aasamad
                                        Indore
                                        May 25, 2018
                                        Complaint marked as Resolved 
                                        Capital First customer support has been notified about the posted complaint.
                                        Verified Support
                                        Apr 23, 2018
                                        Capital First Customer Care's response
                                        Dear Mr. Abdul Qadir,



                                        Greetings from Capital First!



                                        This is with reference to your concerns regarding your loan account.



                                        We tried contacting you on 9xxxxxxxx3, however, we were unable to connect with you.



                                        We wish to inform that we are looking into the concerns raised by you and we would send the final response on your email id [protected]@gmail.com (email id masked for security reasons).



                                        Assuring you of our best services always.



                                        Regards,

                                        Capital First Limited
                                        Apr 23, 2018
                                        Updated by abdulqadir999
                                        Dear sir/mam,
                                        Plz re-try to contact on my mobile number [protected].
                                        And my email id is [protected]@gmail.com
                                        Thanks.
                                        Verified Support
                                        Apr 24, 2018
                                        Capital First Customer Care's response
                                        Dear Mr. Abdul Qadir,


                                        Greetings from Capital First!

                                        This is with reference to your concerns regarding your loan account.

                                        Pursuant to our conversation today, we wish to inform that we are looking into the concerns raised by you and we would send the final response on your email id [protected]@gmail.com (email id masked for security reasons).


                                        Assuring you of our best services always.


                                        Regards,
                                        Capital First Limited
                                        Successfully I have completed all my 14 months EMI but still I'm yet to receive my emi card. Very bad service and responce.
                                        Now hoping for Lil good result.
                                        Capital First Customer Care's response, Apr 24, 2018
                                        Verified Support
                                        Dear Ms. Saleha Saleem,

                                        Greetings from Capital First!

                                        This is with reference to your concerns regarding your loan account.


                                        At the outset, we regret for the inconvenience caused to you.

                                        We would request you to write to us at [email protected] with your loan account details and contact number to assist you further.

                                        Assuring you of our best services always.

                                        Regards,
                                        Capital First Limited
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