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Capital First Complaints & Reviews

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Updated: Nov 24, 2023
Complaints 965
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769
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Capital First reviews & complaints page 38

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N
Nikunj kumar
from Gurgaon, Haryana
Feb 24, 2017
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Regarding every time disturb to call and abuse the term employee

Address: New Delhi, Delhi, 110046
Website: [email protected]

Hello i am nikunj my loan no is -4528346 i have already paid emi through axis bank online payment[protected] but any time call the employee. And sir plz make payment emi i say i am already pay this amt employee no is-[protected], [protected], [protected] in this type no any time call me and abusing me plz resolve this issue immedetliy. Its your respossibility. Office address is rajendra place new delhi...
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Rames Bond
from Bengaluru, Karnataka
Feb 23, 2017
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Two wheeler loan account 8124737 not closed even after paying charges

Address: 560054

Dear Kalpesh,
I am writing this mail with pain and sorrow, my loan account number 8124737, I have made foreclosure payment of INR 45182 for this loan on 24th of January with transaction reference number DEUTN[protected] which has been credited to your beneficiary bank account on[protected]:04:30.

I have requested customer care thru telecon with request number 02646033/02/02/2017 for closure in their accounts they...
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from Raipur, Chhattisgarh
Feb 22, 2017
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Continuation of ECS with bank when my loan is paid off

Address: 492001
Website: [email protected]; [email protected]

I had taken one LCD TV for which ihad given Bank of India Cheque for ECS Clearing for this new Loan. Earlier i had taken one more loan which was cleared and NOC was given to me, for this old loan ICICI Bank Cheque was given for ECS Clearing. My complaint is that when my earlier loan was cleared my ECS with ICICI Bank has to be suspended immediately which is not done and the NBFC again hit the cheque through ICICI Bank for the new loan which...
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Kiran Kumar Ponnekanti
from Pune, Maharashtra
Feb 22, 2017
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Harassment

Address: Hyderabad, Andhra Pradesh, 500045
Website: www.capitalfirst.com

Hello
My name is kiran kumar
Email: kiran kumar.[protected]@gmail.com
Card number : 1834129

I have taken consumer loan from capital first and i laid 5 emi and 5 pending (2 loans) due to health problems (Accident) and lose of job i have not paid 5 emis.

I am really sorry for this and i will pay leftover loan amount within 30 days. Capital first executives keep calling to my wife number and sending...
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Tej Tej Karumanchi
from Nagireddipalli, Telangana
Feb 22, 2017
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Easy buy card on loan

Address: 520001
Website: consumercomplaints.in

Greetings, My name is K.Raviteja Iam a exsisting customer of capital first previously i have a took a bike loan, I was paying all my Emi's in date itself due to some reasons i delayed one payment its exdeed only two days tats it... you people blocked my Emi Card. On october 2016 i preclosed my Bike loan nd i received NOC also. Till now card didnt unbloked, Kindly could you please unblock my Emi Card... so tat we can continue the partnership...
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8
84549
Feb 21, 2017
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EMI card it received

Address: Hyderabad, Andhra Pradesh, 500042

I have not received my EMI card as I have already cleared closed my loan account.
I am not satisfied with the service of capital first.They have collected amount also for EMI card.I have cleared my previous loan without any overdues so I request the company to send EMI card or else where return my amount which company has taken .
Already one and half year has completed when ihave availed first loan.
So please look into...
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shahul1622
from Mumbai, Maharashtra
Feb 17, 2017
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Foreclosure charges

Address: Mumbai City, Maharashtra, 410206
Website: www.capitalfirst.com

Hi Team,

I had taken a personal loan from Capital First with loan account number: 5176392.
Now I wanted to close it. I requested a Foreclosure statement from Capital First.
In Capitalfirst.com\faq they have clearly mentioned that personal loan foreclosure charges after 1 year of disbursal is 3%.
They are charging me 5% instead of 3% stating that my personal loan is showing as Business Loan in their System.br...
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Zarir Behram Batliwalla
from Mumbai, Maharashtra
Feb 15, 2017
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EMI debited twice still not refunded

Address: Raigad, Maharashtra, 410210

Dear Sir
me have send mail on 13th Feb 2017 to capital first requesting them to refund my EMI which was deducted twice this but till date no Representative has bothered to reply or call back regarding refund
when Monthly EMI due date is near they give call umpteen times for EMI reminders but when on refund no representative has called till date
Below is my Mail send to Capital first to

Kind Attn Mr....
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D
dipprodcool
from Bengaluru, Karnataka
Feb 14, 2017
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LAN 7217953 Loan account for LED TV /Excessive penalty for silly mistake

Address: Mumbai City, Maharashtra
Website: www.capfirst.com

Dear Sir,

I, Dipayan Chakraborty have taken one loan for my LED TV no. LAN 7217953. I have been a consistent repay-er till January 2017 and only one emi of my loan is left over. For February emi, my mother have done one silly mistake in banking documentation and my cheque for Capital first emi payment could not be encashed on time.
After knowing the incident, I immediately rushed to the concerned banks and made the...
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M
manikrao
from Hyderabad, Telangana
Feb 14, 2017
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Charges

Address: 500060
Website: www.capitalfirst.com

Every month some amount has been deducted from my IDBI Account when i call to Capital first executives they are saying its not reflecting in their system so why my amount has been deducting every month instead of 800 over due why are you Deducting more amount through small amounts like 250 charges please do need full and close this issue as soon as possible.

i will raise a complaint in consumer court also.

Agreement...
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Zarir Behram Batliwalla
from Mumbai, Maharashtra
Feb 10, 2017
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EMI Deducted twice in 24 hrs

Address: Raigad, Maharashtra, 410210

Dear Sir.

This is to bring to your kind notice that am your one of your exciting customer Account No 5983393 of Capital First.

This month your company has deducted my EMI from my bank account twice in 24 hours first on 8th Feb & second on 9 th Feb.

The same was brought to your customer Care but till date none of your phone representative has brothered to reply back or answer my phone call on listening...
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siva sairam
from Visakhapatnam, Andhra Pradesh
Feb 8, 2017
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Card not received & mobile no change

Address: 530012

N p dheepika loan a/c no...
My mobile no [protected] capital card no 3698412
My email id :- suraj. [protected]@gmail.com.
Please update my mobile and email id as early as possible
(Last 10 months suffering my problem please up date) last 3 months back vizag customer care vijit only mobile no change mistake to [protected] so problem not cleared thank u...
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ramu adep
from Hyderabad, Telangana
Feb 8, 2017
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My CIBIL report showing someone else's loan

Address: Hyderabad, Andhra Pradesh, 500003
Website: www.capitalfirst.com

I want to raise a grievance about CAPITAL FIRST who seem to be not maintaining their records correctly as I see someone else's loan showing up on my CIBIL report pulling my score to a deniable state.

I raised the complaint many times via phone and email but there is no proper service or response. Everytime I need to explain the scenario from the beginning.

Surprisingly the support number[protected] which they...
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xdavidraj
from Pune, Maharashtra
Feb 7, 2017
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Capital First 2EMI charged in a month

Address: Kolkata, West Bengal, 700038

Hello,
My consumer durable LAN is 8847726
I have been charged twice for the EMI in the month of dec 2016.
1st via online payment and 2nd via the ecs.
I have lodged a complaint to reverse the 2nd EMI of INR 4374 to my bank account with all the necessary details via the customer care but till date it's not done. Complaint number:02706022 on 7th Feb2017. It has been said that it will be reversed in 10 working days....
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Santosh2012
from Mumbai, Maharashtra
Feb 2, 2017
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Wrong Deduction

Address: Thane, Maharashtra, 401105
Website: Capital finance

My self santosh upadhyay
I had taken consumer loan of ₹18000/-
Which I had paid all the EMI last year in April 2016 but your company again SMS me that I have to pay ₹1800 balance.

Now I don't know that why ₹1800 is pending and why your company deducted it from my bank account.
Please clarify this.

My mobile no. is [protected]
Email id. [protected]@yahoo.in
I don't know...
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J
Jvarun mattoo
from Rajkot, Gujarat
Feb 1, 2017
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3694260 - SCAM running by this company for looting the people

Address: New Delhi, Delhi, 110062
Website: Www.capitalfirst.com

3694260 above mentioned is the account number for which I am getting called. I was guarantor and then they made me a loan holder.
Products were returned to the dealert he hadid closed the loan by repaying the dues
Then also I am getting calbs for this loan.
Called lot of time. Spoke to south delhi collection agent.
Now also nothing has been done. Now I will give application to prime ministers office to close this...
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prabha vs
from Hyderabad, Telangana
Feb 1, 2017
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Consumer Loan Agreement No: 2478958

Address: 500009

Have taken the loan amount of Rs. 16000/- and after deducting pre EMI you have paid Rs. 14, 224/- and the monthly EMI is Rs. 1778/-. I have made the repayment as follows:

EMI ECS Date Payment Date Cash / ECS/transfer

1 5.11.14 5.11.14 1778 ECS
2 5.12.14 5.12.14 1778 ECS
3 5.1.15 31.1.15 1778 cash
4 5.2.15 24.2.15 1778 cash
5 5.3.15 23.3.15 1778 cash
6 6.4.15 18.4.15 5678 onlinebr...
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narpat123
from Mumbai, Maharashtra
Jan 31, 2017
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Deducted fund from my account without my permission & without any intimation.

Address: 313001
Website: www.consumercomplaints.in

I have purchased a washing machine on finance for 8 installments of 2459 per month. I have paid all 8 installments but they have deducted penalty for 7 month late installment . First installment was before time (manually) & second one was late by 17 days(manually) & there after all installments were deducted by ac having sufficient balance in ac on date(5th of every month). But they deducted 2800 on 13/01/2017 without information & when we...
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Sumit Shah
from Mumbai, Maharashtra
Jan 30, 2017
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2EMI charged in a month

Address: 753001
Website: Na

Hello,
My consumer durable LAN is 4700696.
I have been charged twice for the EMI in the month of January 2017.
1st via online payment and 2nd via the ecs.
I have lodged a complaint to reverse the 2nd EMI of INR 2009 to my bank account with all the necessary details via the customer care but till date it's not done. Complaint number:[protected] on 12th January 2017. It has been said that it will be reversed in 10...
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H
hussain shaikh s
from Chennai, Tamil Nadu
Jan 28, 2017
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I didn't got my bike paper

Address: Mumbai City, Maharashtra, 400005

Respected sir
My name is Hussain Mohammed shaikh
Colaba.mobile no [protected].
Taken a loan from yr firm. My agent name is sumit (bandra)bike number is mh01cl 1948.
My complaints is that I still not got my bike paper 8months happen I ride my bike without paper
I told to my agent .He told me that the dealer is not giving the paper
Please tell the dealer to give my paper as soon possible
Otherwise...
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