Capital First Complaints & Reviews

I had a LAP loan with capital first and my loan a/c no. 7436431. Now I want to close it at earliest and I visit it's kolkata office at 15 park street but the customer care offer told me that we unable to give u any LOD or Proposal letter against ur loan.

I sent an email to the customercare asking for the same on 15.03.17. It's very very urgent to me. Pl. do the needful....

We are just frustrated with capital first executives ...evertytime thay are calling bysaying ur eligible personal loan keep the documents ready but executives are not comming ...but we are awaiting for them to collect documents ...again after few more days if we called then they said u godavari people not eligible for personal loan ...again they are calling ur eligible then we said ur executivws said we are not eligible please confirm and...

My EMI amount was 2332 /- for two wheeler ...On[protected] my cheque was bounced due to personal reasons but overdue amount showing is 1200...Last time[protected] my cheque was bounced but amount deducted was 400 but now it is showing 1200...I think this is too much charges for the amount 2332/-...Kindly do the needful..
Two wheeler no:KA05 JT 1512
Loan Number: 5464334...

I am chattu dey take a pl form capital first form last few month. When i take the pl the guy said there have insurance of rs 300000 for my pl after deduct the amount i get rest of amount but still i did not received the any document of the insurance then call to customer care no the number is invalid mail sent to (Customer. [protected]@capfirst.com) many more time they are do not response me finally i stop 3 emi and they add bounce charge add. Every...

I am the customer of capital first since 2014, i have taken a bike from capital first vehicle loan and consumer loans also from capital first, in view of my payment regularity the company has issued a easy buy card on my name by charging 300/- by that time bearing no.1552568 and its validity is upto 10/18, and on that card i have availed nearly 6 to 7 consumer loans and paid the regular emis of rs.12, 000/- per month without any fail or even...

My Easy Buy card was never issued to me. It was on 31/10/2016 that I received a message from your side that my card has been withdrawn for some internal reasons and would be restarted after 90 days. But I regret to note that more than 4-5 month's have passed and I have still not received my card, inspite of my regular EMI's being cleared. My loan no.is LAN.4002341. I think that my matter needs to reported to the Consumer's Court for a legal...

I am a happy and satisfied customer from 1987 of Sunflame products. I purchased CHIMNEY MODEL: LANCER 90 BF SF94TG vide Invoice N.428 dt.26.12.15 for Rs.30, 500.00.

I am very happy with the chimney but, very unhappy with the HOB. The cooking is very slow probably because it is not a brass burner. At the time of purchase I was told that it could be replaced to a brass burner very soon and that I would be informed, they had taken...

Loan a/c:1697584

Total cost 13300.00
advance paid 1111.00
dues 12189.00

Dealer made loan paper for 8EMI of 1550.00 RS

However 8 EMI of 12189.00= 1523.00 EMI

When I received first SMS of 1750.00 from the company, I was surprised than I visited to dealer, but they said I will talk to the loan company. Even they do not say me your company name and never received any call...

What the hell capital first Is doing ?? What the hell is Penal charges and that if rs 900 when I am paying my emi on time except which I paid after couple of days then what is Penal charges plzz remove.. My Surname is Singh not ambani or birla. And when can I expect my capital first emi card?? And what about your call center agar aapne call center kisi bhi employee se baat karlo to raise laga hai ki loan us employee me diya Na ki capital...

My loan no 2466271 and due to some issue my bank account close .as per instructor I have paid monthly installments via cash and paid all the money.but they have hiddenly do civil case against me for NOC for the cheque bounce and not a single call for the same.I want to paid the money but I need a process to close the company so that no one can cheated. Tell me the process so that I can stop this cheater in civil society...

I have applied for PL from Capital First - It been more than 10 days and still their customer service says its under process. No use of customer service. if we call their 1 number, they ask to call another number.

I don't think Capital first is a customer centric number. All verification are positive and Credit manager also called regarding the same. But nothing is happening afterwards.

I am happy that I haven't...

Dear sir,
I have bought a laptop using hire purchase scheme from capital first and have never bounced any cheque. All payments have been cleared by January. But on February 16th, an amount of Rs 400has been deducted from my account and when questioned at the corporate office on[protected], they said their server was down and to call back after an hour. Since then I've been trying to contact them on my registered mobile number and...

Dear Sir
am one of the exciting Customer ACCOUNT No 5983393 had purchased Air Conditiner in Month of May 2016 at monthly EMI of Rs3500/- per month in Month of January 2017 purchased Washing Machine at monthly EMI of Rs 2440/- per month
Me have already paid 8 EMI Installment for Air Conditiner & 1 EMI installment fo Washing Machine bur still have not received my Capital first EMI Card
looking out for my EMI card...

Dear Sir
Am one of the exciting customer Acount No5983393 its been 32 days still myEMI Amount of Rs2440/- which was deducted twice has not been credited in my bank account ispite of daily 10to 15 calls to their representive Mr Kartik Iyer who had promised that amount will be refunded in 3 to 5 working days but as said its more than month still no hope of refund
for their error mistake my two cheques got bounced and that has...

Dear Team

It is found that some unknown person took loan in my name using some of my documents, screen shot attached. For this I have been harassed since two years. I have contacted you and the person who is calling regularly for repay the same. I have also contacted the customer care but no proper response from your end. Because of this I am facing so many problems and also mental harassment. So requesting you to please send...

I am chattu Dey take a pl form capital first form last few month. When I take the pl the guy said there have insurance of rs 300000 for my pl after deduct the amount I get rest of amount but still I did not received the any document of the insurance then call to customer care no the number is invalid mail sent to (customer.[protected]@capfirst.com) many more time they are do not response me finally i stop 3 emi and they add bounce charge add .Every...

Dear sir / madam

My lan no. 4826734 and i was purchase a new led tv finance by capital first ltd. At the time of first instalment i call your customer care and he advice if you dont want to emi deduct your account you can buy cash to our executive so i pay 1st instalment cash to your executive (Receiving agent name: satish pradeep kumar & agency name: singh risk management) and after pay i receive confirmation mail or sms but...

Dear sir
Am one of the customer account no 5983393 of capital first paying my regural monthly emi in month of feb my emi were detucted twice for washing machine. For rs 2440/-
Its been 20 days but still they have not refunded my dectucted amount back in my bank account inspite of several reminders & phone call to mr kartik iyer giving silly excues & false promises that amount will be refunded today but till date...? No refund...

I had a loan for my TV purchase with this Capital First finance company. It was not taken direct it is organized by Ideal home appliances. The payment mode was ECS and mentioned date for the payment is 5th. But on the first payment onwards they try to debit the payment from my bank on 4th. I have deposited the payment on Bank at 5th and Capital first continuous this bad game to collect the bouncing charge. After 2 or 3 months their executive...

Loan account number 6356262 & my loan no is 4196642 i have a loan in capital first as per their terms after 3 months i should receive an emi card, how ever i have spoke to capital first customer care they said it is been dispatched to my communication address again i called customer care on december 3rd now they says i wont be receiving an emi card until my loan tenure. I have took loan in the month of july 2016 it's been 8 month now and...