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Capital First Complaints & Reviews

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Last updated Nov 24, 2023
Complaints 965
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1860 500 9900
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+91 22 4042 3400
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IndiaBulls Finance Centre, Tower II, 15th Floor, Senapati Bapat Marg, Elphinstone Road (W)
Mumbai
Mumbai City District
Maharashtra
India
400013

Capital First reviews & complaints page 36

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P
prasab
from Tanuku, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Amount debited no paid bill is issued from company

Address:530012
Website:capital first online payment

I paid my due amount by online payment but while i am paying my loan amount money debited from my account but bill not be issued & no refund from the company..
Kindly resolve the issue... As soon as possible

Till you resolve the issue still i cant pay the loan amount...

And if any fine is allotted for this i wont agree it...

If it continue i will not refer this service to any one......
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C
chattu dey
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Don't have customer services

Address:Mumbai City, Maharashtra, 400 013
Website:Capital First Limited.

Dear consumer foram,

As i mail/complaining to this side & capital first for a proper & permanent solution. They give me a solution (We try to call you but can not establish) & you guys are only said we froward the complain to company, but still they /you guys are not give me a single solution. If you there is no solution so kindly tell me that we are unable to give a solution. Pleas suggest what will i do?

Last...
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M
mvelu1988
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pathetic approach by customer care officer at Chennai.

Address:Chennai, Tamil Nadu, 603110
Website:No websit

We have met customer care executive at chennai teynampet for knowing about my personal loan status (Token no - 68). We have discussed & explained what was committed the sales person by us on while taking loan, but he is not agreed like no proper explanation instead of he has raising unwanted noise. This type of experience we got today.
Totally disappointed with capital first & will not approached any loans through capital first in...
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B
brendar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent loan

Address:Mumbai City, Maharashtra, 400099
Website:www.capitalfirst.com

I had taken a lon recently from capital first for ac for amount of 39000 for which the emi will start by 05/05/17. Now this month i have recieved an msg from capital first that i have taken an other loan for samsung led tv agaisnt loan no : 10947008 for amount of rs. 29826. For which the emi will start by 05/06/17 and the monthly emi will be rs. 2131.

When i called the customer care they tell me they will take 45 days to solve...
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A
anandjoshi5548
from Gaya, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My loan rejected without reason

Address:Jaipur, Rajasthan, 302017

My name is vikas joshi. I applied for pesonal loan and two visits are completed but there is no conformation from capital first side till today. Its around 10 days to apply for loan but today i call at customer care they told me that your loan application status is rejected but they don't gave me the reason but i want to know that what is the reason of rejection the loan application. My registered contact no is [protected] mail id vikash.[protected]@gmail.com...
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Y
yadav.rohith00
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Using abusive language and mentally torcher

Address:Mumbai City, Maharashtra, 400095
Website:www.capitalfirst.com

Dear sir.
I rohit yadav. Have taken bike loan feom captal first loan no 4594255.
This is in regards to complaint for giving bad words against bike loan and scooty loan.
I as customer paid all there loan amount since 1.6 years of bike and scooty due to unemployment i was not able to pay for 5 emis. Executive came to house one of the emi was being paid but 2nd emi of scooty was not being able to pay. There teller caller...
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G
geeta89
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Personal loan related to policy

Address:Gautam Buddh Nagar, Uttar Pradesh, 201309

Dear sir,

I am existing customer of the capital first and i got instance approval for the loan. When i applied my interest for personal loan the amount and the charges added by the team not understandable, i tried to call and re-discuss but the excutive whose attending the call from toll free are not having much information. If suppose i want to speak or want to understand all the polices or who will help for all the information...
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S
Sameera16
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst seizing policy

Address:Bangalore, Karnataka, 560066

Dear Concern,
First of I would like to ask u people whether u people are running a company or what?

I was riding my friends vehicle for which 3months EMI was not paid.im not denying about your seizing policy but it has to be done properly and subject to rules and regulations.

Being a girl I was travelling through Highway road and mid of the road capital first people stop me and harras me about seizing...
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I
Inamuddin Shaikh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

User Id and Password

Address:Mumbai City, Maharashtra, 400099
Website:Na

I am Inamuddin Shaikh and writing this complaint as I have not received my Customer ID and Password for Loan Account Number : 9216051, Hence request you to please the same on urgent basis on my Mobile Number : [protected] or Email Id : [protected]@yahoo.com / [protected]@gmail.com which ever is convenient.

Thanks and Regards,
Inamuddin Shaikh...
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A
akula subhash
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment related issues

Address:Thane, Maharashtra, 400604

I akula ravi using capital first with card number 5417 41 valid from
04/16 04/19 and loan no 7214948.and i took lenovo laptop by using capital first card in reliance digital madeenaguda in hyderabad.and cleared of the entire due amount but last 3 insatllments i am unable to pay by using online, and i requested capital first for alternative mode of payment, they sent their executive for instalment collection i.e on november2016, december2016...
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Arnav786
from Nagram, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Two wheeler emi regarding

Address:Lucknow, Uttar Pradesh, 226020

Sir,
On 5/04/2017 emi of rs 2397.00 for loan no. 9307293 has not debited because of insufficient balance in account.
On 10/04/2017 i have sufficient balance but still my two wheeler loan emi has not been debited by capital first.
Now the customer care is saying that you have fine doubled penalty as i have sufficient balance in my account. On 10th of april 2017. Pls debit the amount rs.2397 with penalty i. E. Rs. 2797....
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R
Rohit Holkar
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rate of interest

Address:Pune, Maharashtra, +91
Website:www.capitalfirst.com

Dear sir/madam, here I register complaint against capital first. I purchase loan from capital first on 2014 amount is 142000/- at interest rate 16.99%. Emi amount is 5956 for 36 month. Till time I paid 30 emi remaining only emit. But after calculation I found that, capital first taking ROI from me upto 29%. As per emi calculator for loan amount 142000/- ROI 16.99 for 36 month only 5062 something Emi I want. But they take 5956 so approximately...
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Ranjita Bilas
from Ranaghat, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan account mandate fail txn

Address:Khordha, Odisha, 751003

I am Mr.umakanta Behera.i am not a exsting customer.i had purchased an air conditioner through capital first emi.i had already paid all my installments and my last emi was in 5th april 2017.but the mandate fail txn 287 is debited from my account on dated 6th and 12th april 2017 total 9 times i.e total amount 3000.kindly please close my loan account i.e ac no 5869656.and send me noc....
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Sathish Kumar Balaraman
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Foreclosure Charge

Address:Chennai, Tamil Nadu, 600113
Website:www.capitalfirst.com

This is regarding to my loan account number - 5342605

I have raised my personal loan foreclosure request on 23 Mar 2017. By that time I was told the foreclosure letter will sent to me in 15 days, by that time I am not sure whether it is 15 working days or 15 days. When I called for 2nd second I was told that it will take 15 working days.

Some time on 6 Apr 2017 I got my foreclosure letter in my mail and I was...
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abhradgp
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non issuing of lod, proposal letter & spa

Address:North 24 Parganas, West Bengal, 743165

Since 15.03.17 i am asking for the lod, proposal letter & soa against my loan a/c no. 7436431 but there is not a single person to anser me. Ur all the customer care exe are like a talking doll and cut off the ph with "it is under processing, we will be inform u".

I won't to continue with u any more. So, pl send me the said documents at earliest.

Pl. Also note that i will stop my next emi and also not pay any...
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A
Ask.aadee
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Asking for the extra EMI for the loan

Address:New Delhi, Delhi, 110034
Website:[email protected]

Hello sir,
My name is asif khan ([protected], ask. [protected]@gmail.com) and i already have taken out a loan from your organization since last year march, 2016 and my lan no. 5521713 for the rs.10800/- and my emi's start from the month of may, 2016 respectively i have paid 5 emi's till may - september and my cheque for the month of october got dishonored from some financial issue and your agent his name is vijay ([protected]) is came to...
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D
Devendra.pilkhane
from Anand, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

A/c no 9223544 EMI purpose

Address:Nagpur, Maharashtra, 440006
Website:www.sumercomplaints.com

I paid EMI on 01/4/17 .The Capital First company servicemen mr. Devendra calls in every half an hour for the paying EMI request . But today is first day of month actually 5th day of this month is the last date of paying EMI . Make us disturb by calling 3-4 times a day . Is this is a way of handling a coustmer . Yesterday only I paid the EMI as staff of same company told me how to pay the EMI online . According to that I paid EMI . And mr....
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mayura jagdale
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Personal Loan not release NOC

Address:Pune, Maharashtra, 411057

I have taken PL from Capital First in oct.2016. Now i am processing Foreclosure that loan it's been near one month they are releasing my NOC and other document. It is very pathetic i have follow them all most daily but only here only one answer. That ma'am we required five working day to update your loan status and will release NOC.
This is really a pathetic loan site.
My loan account no is 7965485...
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sanjib2832
from Moradabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Chatting customer loan no_ 7894212

Address:Khordha, Odisha, 751023

My eminent due was on 5th mar though I keep balance in my reg account and emi was getting deducted in time this month it was failed and charged Rs 400/- emi failure SMS not received. After checking my acc I came to know. Once again without any information on 12th it was presented to y account and failed for which another Rs 400 charged. The collection agent called and took appointment and I paid the EMI and he told that no extra to be paid....
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chattu dey
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad customer services

Address:Kolkata, West Bengal, 743252
Website:Capital First Customer Care'

Hi,

You guys always said Assuring you of our best services always.You company have no customer services .You guys just know how make fool to the customer & take advantage of his money.You send me the mail today & describe the due date, saficition balance maintain in ECS account, what is the bounce charge every thing .Can you give me a simple ans why my cheqe is bounce ?only for you guys .i send the mail on[protected] for...
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