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Updated: Nov 24, 2023
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Capital First reviews & complaints page 39

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V
Vishalgill
from Srinagar, Jammu and Kashmir
Jan 28, 2017
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Unnecessary charges debit from my account

Address: Ludhiana, Punjab, 141001

Dear sir
Am paid my EMI on time but now am very bad experience with you side very poor customer service given by you nobody your employees help me to solve my problem I complain from many days from refund of my rs 400/- by debit unnecessary charges your side but no any action taken by you customer support they harassment me plz refund my money or I'll take another way for justification
My loan ac.[protected]
br...
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A
Asha Sanjay Rajput
from Pune, Maharashtra
Jan 25, 2017
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Unethical behaviour

Address: Ahmedabad, Gujarat, 380001
Website: consumercomplaints.in

Greetings from Asha Lodha
My mobile Number : [protected]
I am a Customer of Capital first; I took Personal and consumer loans from Capital first.
I was paying very promptly for past 3 month's . Unfortunately due to capital insurance issues I am unable to repay the amount to Capital first. I sincerely apologize from my end for Nonpayment of the said dues.
At the same time Capital first employees are harassing me...
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M
mechayan
from Hyderabad, Telangana
Jan 24, 2017
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Personal loan_fraud

Address: Hyderabad, Andhra Pradesh, 500081

A person vineeth goud m… capital info service, sanath nagar, hyderabad, mobile number is : [protected] & [protected], contacted me with another guy venkat who has i card of capital first employee contact no. +[protected] (Both from hyderabad) contacted me for personal loan, i filled the form also, and they took 3700 rs for processing fees, however, no further contact has been made, when i try to reach no updates provided.
As...
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dip121
from Delhi, Delhi
Jan 22, 2017
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User id not received

Address: New Delhi, Delhi, 110043

Dear sir/mam
I am writing this complaint due to the loan which i taken from capital first on 19 jan 2017 and it's successfully processed but the issue is that i am not getting my user id and password for customer portal on my registered mobile number or e-mail id and another thing was i have applied for a emi card and the salesperson told me that you will get after 3 emi"s but yesterday i got the sms from the capital first that it...
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Z
Zarir Behram Batliwalla
from Mumbai, Maharashtra
Jan 22, 2017
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Regarding AIR-CONDITIONER EMI

Address: 410210

Dear Sir /Madam
Am existing customer LAN No 5983393 had purchased Air conditioner for Rs 35, 000/- on monthly EMI of Rs 3, 500/- till date have monthly paid EMI without for last 7 months. still without my concern or not even asking or any phone call have deducted Rs1, 840/- from my Account on 19/01/2017 without my knowledge as below

1 Rs 460/-dtd[protected]
2 Rs 460/-dtd[protected]
3 Rs 460/-dtd[protected]br...
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M
Mujayid
from Chandigarh, Chandigarh
Jan 21, 2017
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Consumer Durable Loan

Address: 600013

Greetings from N.Muhamad Mujayid N,
My mob Num : [protected]
I am a Customer of Capital first; I took Personal and consumer durable loans from Capital first.
I was paying very promptly for past 1 and ½ Years before due dates. Unfortunately due to my personal issues I am unable to repay the amount to Capital first. I sincerely apologize from my end for Nonpayment.
At the same time Capital first employees are harassing...
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D
D.K.Bardhan
from Delhi, Delhi
Jan 21, 2017
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1.EMI deduction.2.False account,3360461

Address: 700084

Dear sir,
1.The statement against my a/c no.3360479.Requested to you no of times.Not yet received the statement
2.The a/c no.3360461 is not at all related to me.Informed to you several times.Falsely/cheatingfully money has been deducted from my a/c.
If it has not been informed with proper evidence, I will move forward with this issue to court.
Detail
1.I have purched 02 ACs of Samsung made, 1.5T capacity...
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J
Jalajakshi Subramani
from Surat, Gujarat
Jan 17, 2017
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Executive calling in the wrong time for bouncing charges

Address: Bangalore Urban, Karnataka, 560068
Website: www.capitalfirst.com

Capital first executives are calling in un-time and asking for the bouncing charges i have already submitted twice ECS mandate document but still my ECS not activated and the way executives talk is very rude and calling from different numbers and harrasing, since monday i am getting calls from [protected] and [protected] and [protected] the timing they call me at 9.38pm, 8.08am. as i believe the executive should call around 9.30 to 6.30 but...
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B
baljit_sond
from Mumbai, Maharashtra
Jan 17, 2017
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EMI overdue - getting threatening calls after just 12 days overdue

Address: Mumbai City, Maharashtra, 400098

Agreement No. 7515361

I had an EMI to be paid for 14, 912 on 5th Jan. Due to some medical emergencies regarding my mother, I had posponed the EMI payment.

I got a call from capital first 5-6 days back, the lady on call asked me about the EMI payment. First i said her that on 5th Feb i.e. next month the EMI will surely go.
She insisted that I pay the amount before 31st jan to avoid spoiling my CIBIL score....
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R
Rajan Sahdev
from Delhi, Delhi
Jan 16, 2017
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Deduction

Address: New Delhi, Delhi, 110059

Sir,

My loan account No.4237516 and I pay the last EMI of Rs.1750/- in Dec 2016. The time period is 5.11.2015 to 5.12.2016. How they deduct the amount of Rs.1600/- towards panel charges. Why they are not informing in advance, if the due date is late each deduction of Rs.400/-.

Kindly reimburse the same at the earliest.

RAJAN SAHDEV
[protected]...
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S
sabby101
from Gurgaon, Haryana
Jan 11, 2017
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We have sufficient balance still getting bounce message

Address: New Delhi, Delhi, 110096

Hello sir,

This is shivam gupta from new delhi and i have taken consumer loan from capital first. I always maintain required balance in my hdfc account where ecs is taken on 5th of every month still i got the message your ecs is bounced. Regarading this i have called many times to capital first but they did not take it seriuosly. For the same reason i also filed a complain request in this portal before 6 month. They are compeletly...
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A
Anatil Mahato
from Pune, Maharashtra
Jan 9, 2017
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Lg led TV emi extra charges

Address: 401303

My self Sukumar sanat Ruidas, I have bye a lg led TV from snehangali virar east near station, TV price is 22000 Rs, when I booked the TV paid 500 Rs, emi is 2150 per month ×10 month emi, and I have complete 10 emi 21500 Rs.

MY EMI LOAN ACCOUNT NO-5131761

Presently I have revive a massage from company ( an amount 800 Rs is overdue on your loan account no 5131761 towords penal charges.debit for RS 800 will happen...
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R
Rafan Sardar
from Amli, Dadra and Nagar Haveli
Jan 9, 2017
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Two wheeler loan azhar

Address: Mumbai City, Maharashtra, 400070
Website: www.capitalfirst.com

Incorrectly i have made of my emi to incorrect loan account, however, i made a request for refund on 5th december 2016, a month has been passed no go. I begging for my money 1643, i am not a rich person. Swati supervisor and abhishek customer service advisor was very rude and mislead me it is a case of financial distress i want refund and strict action action against swati and abhishek please i beg you please help me to get my bard earning...
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D
Dheeru84
from Bengaluru, Karnataka
Jan 7, 2017
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TW Loan

Address: Gurgaon, Haryana, 122002
Website: Rbi

Complaint category Loans
Capital First — I have been charged extra amount
An Dharmrndra Singh on Jan 07, 2017
Hi Team,
My Loan Account no is 5280303
I have paid my EMI on 5th, through your customer portal. (Please check the receipt attached) .
After payment I got a message that Capital First tried another ECS request from my bank. but failed due to insufficient fund. because I had already paid...
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A
aprasad26
from Hyderabad, Telangana
Jan 3, 2017
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Loan Not Closed Even After ForeClosing it a month ago

Address: Hyderabad, Andhra Pradesh, 500055
Website: www.capitalfirst.com

Hi,

I have a Durable loan with Capital First with Loan Account Number - 7690746. I have made the full payment to foreclose this on 09/12/2016 though NEFT. Once transfer is completed successfully i dropped a email to customer.[protected]@capfirst.com with Transaction Reference Number - [protected] on 09/12/2016.

Days passed by but the loan account is not closed. Realizing this i called customer care on 16/12/2016 regarding...
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A
Ankit Nayak
from Bengaluru, Karnataka
Dec 26, 2016
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I have been charged extra amount

Address: 560017
Website: customerportal.capfirst.com

Hi Team,
My Loan Account no is 5411747
I have paid my EMI on 5th, through your customer portal. (Please check the receipt attached) .
After payment I got a message that Capital First tried another ECS request from my bank. but failed due to insufficient fund. because I had already paid that.
Again on 7th December another ECS request has been failed due to the same reason. Because of that I got a total deduction...
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म
मन्ना आणि मीनल
from Mumbai, Maharashtra
Dec 26, 2016
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Bad service and behave of staff

Address: 421301
Website: www.capfirst.com

My self manoj bangar.maine apake yahase bike loan liya hai...meri 2 bike hai...mere ac ka thoda problem hua jiske vajah se mera ac close ho gaya.us ac se mera emi deduct hota tha..
mere customer care me call karake mere problem bataya...aur kaha ke mere dusare ac me ecs chalu karana hai...but unhone kaha ki hum iss bare me apako help nahi kar sakate...thats why mere emi bounce ho gaye...mere 2 bike main se honda activa woh leke gaye..aur...
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V
Viswanath Gupta
from Noida, Uttar Pradesh
Dec 24, 2016
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Regarding giving me wrong information about my personal loan

Address: Gautam Buddh Nagar, Uttar Pradesh, 201307
Website: www.capitalfirst.com

Executive has given me a wrong information regarding rate of interest for my personal loan number 9094508. Moreover some other hidden charges are taken which was not informed in the starting of application. I have given a request for its cancellation but they are refusing it and saying that u can court or police what u can.
Even though before disbursing the amount no call or any information or intimation given. If they called or informed...
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A
ajithras
from Shimoga, Karnataka
Dec 24, 2016
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EMI card not coming

Address: 560100

Dear Customer,
Please quote your Card No ...at Consumer Durable Dealers to take preapproved CD loan o[censored]pto INR 101084on your Easy Buy Card.
Capital First but ???????
card still not coming very bad service first I want my card then I well purchase [protected] Dear Customer,
Please quote your Card No ...at Consumer Durable Dealers to take preapproved CD loan o[censored]pto INR 101084on your Easy Buy Card.
Capital...
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S
[email protected]
from Chennai, Tamil Nadu
Dec 20, 2016
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Loan cleared for my two wheelar still they are saying I have to pay 800 rs more

Address: Gurgaon, Haryana, 122001
Website: www.capitalfirst.com

Capital first is a fraud company. In the month of July 2014 I have purchased a two wheelar and financed by capital first ltd. There were 18 Emi's for the loan and I cleared all Emi to the company.

At the time of last Emi, on the date of emi deduction few rupped got shorted in my account and on the next day I filled my account and maintained.

I got the call from Capital first, they said, now it is not possible...
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