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Capital First Complaints & Reviews

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Last updated Nov 24, 2023
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400013

Capital First reviews & complaints page 42

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S
shilpimehra0812
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not updated and applied late fee

Address:New Delhi, Delhi, 110055
Website:www.capitalfirst.com

Hi,
I have 2 loan accounts 5731890 for which i pay 2000 & 2750. I paid through Paytm but they did not update my payment and kept charging my account and when asked to update the previous payment they did not bother to revert moreover they applied late fee of INR 800. I m not gonna pay any late fee and will also not pay further EMIs if proper resolution not given. contact me ASAP....
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Vijendra Mittal
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

For handing over original title deeds

Address:Ahmedabad, Gujarat

From
Renu v mittal,
Vijendra r mittal,
Mittal house,
B/h goyal tower,
Atira house, ambawadi
Ahmedabad

Dear sir,

I mr. Vijendra ramkumar mittal request you to please return our original title deed of aforementioned property as it was mortgage earlier in the name of m/s. Mahak synthetic pvt ltd but subsequently it was released. We send request letter and reminder...
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D
devvv89
from Banga, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Capitalfl_mndtvrfchgs_aug-16 charges deducted from account. loan taken from capital first

Address:560037
Website:customerportal.capfirst.com/customerportal/Login.aspx

I took a loan from capital first of 60000rs for an Iphone on Aug 2016. It was suppose to deduct 5000rs every month for 12months, starting from SEP 2016.
On 5th Sep 2016 5000rs got deducted as communicated. On 23rd Sep 2016 again some charges was debited from my account.

CAPITALFL_MNDTVRFCHGS_AUG-16 115.00

I need to know the reason and want my money back. As it was communicated to be interest free loan...
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Rahul_Dwivedi
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Force closure amount higher than the remaining emi's sum

Address:Ghaziabad, Uttar Pradesh, 201012
Website:www.capitalfirst.com

Hello Team,

I had taken a Two wheeler Loan from Capital First for One year. I want to close this loan before the Period of One year. They had given me the Force closure amount of INR 22, 844.93 Rs./ . While there are 5 EMIs(4537 Per onth) remaining and if I sum UP the Remaining EMIs then I will pay INR 22, 685 Rs./.

In this way they are charging me more than Interest + Principal. I want your Help to please sort...
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BathinaRa
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

CIBIL Wrong Reporting about a Consumer Durable Loan

Address:500034
Website:www.capitalfirst.com

Regarding my Consumer durable loan#1140685 from Capital First in CIBIL, which I have been following up from 9th Dec 2015
[I have made many calls to the customer care prior, but of no use) and it has not been addressed correctly
As per the above email communication from Nodal Desk, and I have extracted the CIBIL on 12th Mar 2016 and I have seen that the status is updated correctly after several follow ups. Attached the screenshot...
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Amit.sinha349
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Loan account no.2742324

Address:Lucknow, Uttar Pradesh, 226021
Website:2nd floor pandit house,9A Shahnajaf road

Due to my bank server related problem(according to capital first ltd) the ecs cheques couldn't cash on against loan agreement no. 2742324 from capital first every month since January 2015.. My account balance was enough for the cheques to be cleared, my loan duration time was from January 2015 to January 2016..I received phone calls from capital first asking me either to settle the amount with rs 7000 or to close it with the total charge...
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Amby Vemu
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint regarding two wheeler loan clearance

Address:Chennai, Tamil Nadu, 600027
Website:www.capitalfirst.com

Two wheeler loan acc no:5230922... Took the loan in month of feb, 2016 and cleared the loan in fulll with fine amount after completion of 6 emis in the month of aug, 2016... To my surprise they have deducted emi for month of sept... Now i am calling them but each time they r asking to wait for 5 more days... Plm is not solved till now... I want my emi amount back as soon as possible......
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Sambhu Thakur
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating / Fraud

Address:Kolkata, West Bengal, 700148
Website:www.capitalfirst.com

I have purchase a SONY TV from AVISHEK ENTERPRISE which is located in Subhasgram by loan ( Capital First ). My loan no is 5040451. but the problem is that they are not provide the capital first card which they assured me against the sum of rs 300/- I have already pay the all EMI. Please help me to refund the cash ASAP. I am very unhappy with their service....
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V
Vikram Ram
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Missing EMI overdue charges

Address:Chandigarh, Punjab, 160407
Website:Capfirst.com

Dear Sir, Myself is Vikram. My loan no is 2528022 for durable loan. Due to my transfer i had missed one last EMI which was 2870 Rs.and i didnt get to knw that my cheque was bounce. Due to transfer i had change my mobile no. But at the time of loan i had given another Contact no also for any kind of solution. Now after 2years i got a call on that another number from advocate that you have to pay total of 2870 Rs with overdue charges which...
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Hari kishan panday
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refrigerator loan no 5698969 Emi payment done also getting penalty massage

Address:Hyderabad, Andhra Pradesh, 500048

This is ridiculous service when the Emi date is every month 5th and the payment not done then we hav payed with penalty amt my every month Emi is 1317 but I payed 1717 same next day received the receipt and payment confirmation also then again I got msg stating that the penalty got double I hav to pay 2117 how come I will go with consumer court with issue need reply asap...
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Vinay Devalapalli
from Vijayawada, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About wrongly estimated cibil score

Address:520004
Website:www.capitalfirst.com

Hi my name is vinay kumar, i had once met capital first executives in office about the personal loan, they waited me about one month an they saying that you had not a cibil score, they are lying my cibil score is:815 and my cibil transunion score is:787, for taking a personal loan 700+ cibil score is enough but they are fooling me that i had a low cibil score, please call me i want a persoanal loan urgently contact me on :[protected]....
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Vijay Sagar Naidu
from Coimbatore, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Personal Loan A/C no. 5748693

Address:Coimbatore, Tamil Nadu, 641 025
Website:www.capitalfirst.com

Personal Loan applied for 3 Lakhs. received rs.283334 on 19/04/16. rs.16666 deducted for un know processing charges. due to high interest & after 4 emi (Rs.12584/- pm) paid around 50336/- . Thought to close the PL, got the foreclosure letter for 299772/- dated 11/08/16. Have paid the entire amount on 11/08/16 (Receipt No. [protected]) at Capital First Limited, R.S.Puram, Coimbatore branch. The customer care executive of same branch told that...
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abhay7180
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

One extra emi deducted from my account

Address:New Delhi, Delhi, 110061
Website:www.capfirst.com

Hi sir,

This is to inform you that one extra emi has been deducted from my bank account on 3rd sep'16, whereas i've already paid the rest three bounced emi (Amount-inr 3501) on 11th july'16 as instruct by your consultant after this all the bouncing charges will waive off and your loan account will close. Request to you please refund the amount inr 1167 and send the noc on registered email.

Name-abhay kumar barikbr...
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itvikaskori03
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

EMI cash payment collected personally & claiming for overdue charges & penalty

Address:400101

To,
The capital first team,

My loan agreement no:[protected]. My registered mobile number was :- [protected]. My name :- vikas kori. I had taken a consumer loan from your finance. Which i cleared all the payment, but due tosome misunderstanding 1 emi was bounced, which i handed the cash amount of bounced emi to your collection executive and the all payment got cleared also i got the noc letter on date :- 01-feb-2015...
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Harmandeep82
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Change of banking details not getting updated and no revert on mails or calls

Address:New Delhi, Delhi, 110045

This is to share my bad experience with Capital First that I had given the cancelled cheque of HDFC Bank and duly filled form at your coprorate office in Delhi (Rajendra Place) to change my back account for EMI paymnets. It was submitted in July'16 and till now, my old bank i.e. RBS is reflecting in your records. I had given two complaints so far at your customer care but nobody is bothered to revert or update. My last two complaint numbers...
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Panda sunita
from Latur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Emi cash payment collected personally not from account & claiming for overdue charges & penalty

Address:Thane, Maharashtra
Website:www.capitalfirst.com

My ac number is : 3290957.
I have been harassed by capital first for a year over a supposedly missing last emi payment for the month of march 2016. The cash payment for that month was collected personally from my hand by a capital first representative on 08 feb. 2016 after that on april capital first representative came without informing me to collect last emi payment on that time i was not available at home. My maa told him to come...
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Karanrjadhav
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Emi card not received

Address:Nashik, Maharashtra, 422003

My Account No.6978959
I Have Active Loan Of LED TV But I didn't Receive EMI Card Yet ... I have already paid for EMI Card amount but still nothing...
+ Office numbers are valid
+ Toll free number is also not exist
+ No detailed information provided by capital first itself...

Please help...
My Number :- [protected] / [protected]
Email :- accuracy.[protected]@gmail.com...
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sabby101
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ecs bounce due to capital first fault

Address:New Delhi, Delhi, 110096

This is Shivam . Currently i have taken 3 consumer loan (Loan No. 5306466, 5932466, 6411074) from Capital First. They have bounced my ECS whenever I have the expected balance in my account and as a proof I have already sent him my Account Statement to customer care Email ID but till date they did not reply to my mail . Please help us to take it forward and do the needful....
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pshek76
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding the EMI bounce

Address:Jaipur, Rajasthan, 302034

Dear Team,

I am very dissatisfy with the capital first services this time.

I applied for the swapping my A/C HDFC to ICICI bank but it could not be processed properly this time. I had discussed with customer care “As per customer care, if you submit the documents before 18 July then it will be updated. But it did not update for this month.

After this issue, my check got bounce on 5th Aug due...
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DiveyB
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

EMI cash payment collected personally and later shown as "cancelled"

Address:Gurgaon, Haryana, 122002
Website:www.capitalfirst.com

My Loan number is : 3256946. The loan tenure ended in March 2016.

I have been harassed by Capital First for a year over a supposedly missing EMI payment for the month of August 2015. The cash payment for that month was collected personally from my hand by a Capital First representative on 18th August 2015 (see receipt attached) and now Capital First says the transaction is cancelled according to their records. How can a transaction...
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