[Resolved] Capital First — EMI cash payment collected personally & claiming for overdue charges & penalty

itvikaskori03

from Mumbai, Maharashtra

Sep 1, 2016

Address: 400101

To,
The capital first team,

My loan agreement no:[protected]. My registered mobile number was :- [protected]. My name :- vikas kori. I had taken a consumer loan from your finance. Which i cleared all the payment, but due tosome misunderstanding 1 emi was bounced, which i handed the cash amount of bounced emi to your collection executive and the all payment got cleared also i got the noc letter on date :- 01-feb-2015 from your team that my all settlement is cleared now.
Then why now the sum of 700/- seven hundred rupees is withdrawal from my account 2 times at the date[protected] &[protected] from your capital first team. I don`t know what`s wrong with your calculation? Or just unnecessary you are harassing people. Kindly look in this matter and refund my debited amount back.

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May 14, 2017

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

Verified Support

Sep 02, 2016

Capital First Customer Care's response Dear Mr. Kori,

Greetings from Capital First!!

This is with reference to your concerns regarding amount deducted from your bank account.

We tried to contact you on your mobile [protected] today, However, we were unable to connect with you.

We have sent our final response on your email ID [protected]@gmail.com (email ID mask for security reasons)

In case of any clarification, please write to us with your alternate contact number on our email ID social.[protected]@capfirst.com

Assuring you of our best services always.

Regards,
Capital First Limited

Sep 09, 2016

rajapost's response emi card not comeing