[Resolved] Capital First — emi not deducted for recent loan | |||
Although i have maintained the required emi amount in my bank, the first emi wich was due on 2nd, of may 2019, has not been deducted yet. On the capital first portal however, it shows that one of my emi's has been cleared with no charges overdue. Please take note of this as i do not want to incur any unwanted (Undeserved) additional charges Also, there is no response to my emails sent to their consumer complaint mail id Was this information helpful? | |||
Jun 14, 2019 Complaint marked as Resolved Capital First customer support has been notified about the posted complaint. Verified Support May 10, 2019 Capital First Customer Care's response Dear Sir, Thank you for writing to us. This is with reference to your concerns regarding EMI Payment. we are concerned about your query. We would request you to write to us at social.[protected]@idfcfirstbank.com with your contact details to assist you further. Assuring you of our best services always. Warm regards, Snehal Poojary Team IDFC First Bank www.idfcfirstbank.com | |||
3 Comments | |||
Comments
Hello, I am Talpada Arvindbhai Melabhai. I bought smart phone with the help of capita first finance. I pay whole the amount of emi but capita first all time alway fine me bounce charge and late fee charges. My smart phone base prise rs. 13999 with emi rs. 16000
I pay rs. 18000.so please take legal action against capita first. Thank you
I pay rs. 18000.so please take legal action against capita first. Thank you
Talpada ajay's reply, May 11, 2019
Lone a/c:16795870
I Prem Kumar Sharma have already done the payment of INR 10, 007/- . Then why it has been captured twice?
we regret the inconvenience caused. We request you to write to us at social.[protected]@idfcfirstbank.com with your contact number to address your concern.