[Resolved] Capital First — emi not deducted for recent loan
Although i have maintained the required emi amount in my bank, the first emi wich was due on 2nd, of may 2019, has not been deducted yet. On the capital first portal however, it shows that one of my emi's has been cleared with no charges overdue.
Please take note of this as i do not want to incur any unwanted (Undeserved) additional charges
Also, there is no response to my emails sent to their consumer complaint mail id
Complaint marked as Resolved Jun 14, 2019
[May 07, 2019] Capital First customer support has been notified about the posted complaint.
Verified SupportCapital First Customer Care's response May 10, 2019 Dear Sir,
Thank you for writing to us.
This is with reference to your concerns regarding EMI Payment.
we are concerned about your query. We would request you to write to us at social.[protected]@idfcfirstbank.com with your contact details to assist you further.
Assuring you of our best services always.
Team IDFC First Bank
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