[Resolved] Capital First — harassment

shailender dabral

from Noida, Uttar Pradesh

Aug 24, 2019

Address: vasundhra, Ghaziabad, Uttar Pradesh, 201012

With reference to the above i had taken business loan from capital first in july 2016-17 but due to poor market conditions i am unable to pay the same for last three months due to which there is constant harrasment of recovery agents at my place from your end. Recovery agents have started contacting my friends and relatives and asking them to pay for which i have voice recording also, which is damaging my reputation in the market. Recently my relatives have received call from your call centre number[protected] and asking them to pay for which i have voice recording also. They have alao threatened me to pay or they will further contact my other relatives and friends. My mobile no is [protected]

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Oct 18, 2019

Complaint marked as Resolved

Capital First customer support has been notified about the posted complaint.

Verified Support

Sep 17, 2019

Capital First Customer Care's response SFDC Case ID 34465894,

Dear Sir,

Thank you for writing to us.

This is with reference to your concern addressed to Consumer Board regarding collection follow up.

We tried contacting you on your mobile number, however, we were unable to connect with you. We would request you to write to us at social.[protected]@idfcfirstbank.com with your alternate contact number to assist you further.

We look forward for your support and co-operation in the interim.

Assuring you best of our services.

Now get up to 7% p.a. interest with a minimum assured 6% p.a. with IDFC FIRST Savings account. Click here to open an account now.

Warm regards,

Snehal Poojary
Team IDFC First Bank
www.idfcfirstbank.com

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Comments

IDFC Bank Customer Care

from Mumbai, Maharashtra

Aug 26, 2019

Dear Sir,

We are here for you. Please share your contact number and location details so our team can connect with you.

Regards,
Team IDFC FIRST Bank

IDFC Bank Customer Care

from Mumbai, Maharashtra

Aug 27, 2019

Dear Sir,

We would like to inform you that we are working towards your concern and will share our response on your email id at the earliest.

Regards,
Team IDFC FIRST Bank

Darshan boss

from Mumbai, Maharashtra

Aug 27, 2019

I am sowmya my ph. no.[protected]. did not get any msg. from Capital First with user id and password of my current loan.which EMI will be started from tommorow.