[Resolved] Capital First — I am complaining about extra charges | |||
Hi, I have taken consumer durable loan (Lan 6119581) from capital first on may 2016, i have completed all emi's by feb 2017. Now after two year, i got message from idfc bank that i have to pay some 6300/- for loan which i took. I have called customer care they said these are against cheque bounce charges. I have paid cheque bounce to my bank but they said they are charging this extra towards the same. On jan 31st, inr 1000/- debited from my saving bank account without my consent, today i received sms stating 1000/- will be deducted on 28th feb. I have noticed the previous 1000/- is not covered, it still shows the whole amount to be paid. I want this to be resolved. I will never opt for capital first or idfc first againt in my life. Was this information helpful? | |||
May 31, 2019 Complaint marked as Resolved Capital First customer support has been notified about the posted complaint. Verified Support Apr 30, 2019 Capital First Customer Care's response Dear Sir, Thank you for writing to us. This is with reference to your concerns regarding EMI presentation towards loan account number 6119581. We would like to inform you that we have shared our final response on your email id. Assuring you best of our services. Warm regards, Snehal Poojary Team IDFC First Bank www.idfcfirstbank.com | |||
 3 Comments | |||
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Dear Sir, pursuant to our conversation today, we would like to inform you that we are working towards your concern and will share our response on your email id at the earliest.
I had paid the principal loan amount and check bounce charges are pending, i want to close it please help.to resolve the issue.due to health not well iam delayed.please provide healp to close the pending charges.
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We apologize for the inconvenience caused. We have forwarded your details to the team and will get in touch with you to provide necessary assistance.
Regards,
IDFC FIRST Bank