[Resolved]  Capital First — Not got my user id and password against my loan

Website:www.capitalfirst.com

I am Tanwi Mukherjee my ph. no. [protected] did not get any msg. from Capital First with user id and password of my current loan.which EMI will be started from tommorow.So I cannot check my loan details in computer.my loan is about 2 no. of voltas a.c. .Details-----1) LAN.7056901, EMI--Rs.2250 2) LAN.7057248, EMI--Rs.2713. First due date of EMI is 05/08/2016
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Sep 8, 2016
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Verified Support
Aug 08, 2016
Capital First Customer Care's response
Dear Ms. Mukherjee, Greetings from Capital First! This is with reference to your request o[censored]ser ID for Capital First Loan Account numbers 7056901 and 7057248. Further to our conversation, we have sent the final response to your email id [protected]@gmail.com (email id masked for security reason) Regards, Capital First Limited
Complaint comments 

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I am Mohammed Najeebul fizan my ph. no. [protected]i think i did not get my user id and password of my current loan.which Details are 1) LAN.5690320, EMI--Rs.1061 2) LAN.5690261, EMI--Rs.1061. EMI date is on 05/08/2016.
hi, this is SALEEM from Hyderabad. I dont have my USER ID and PASSWARD. Can u please provide it. I have only LOAN NUMBER- 2918104. Customer care number was STUPID number. Always not response it.
hi, this is Sudipto from Kolkata. I dont have my USER ID and PASSWORD. Can u please provide it. I have only LOAN NUMBER- 5611104. Customer care number was STUPID number. Always not response it.
Hi I am Santosh Pandey
Kindly provide my user ID and password for know my loan status
My loan ID are 7552766 & 5270849

Thanks
Santosh Pandey
[protected]@gmail.com
Capital First Customer Care's response, May 10, 2017
Verified Support
Dear Mr. Pandey,
This is with reference to your concerns regarding your loan account.
We tried calling you on 7xxxxxxxx5 on multiple occasions, however, could not establish successful contact with you.
We have sent the final response to your email address sxxxxxxxxxx88@gmail.com (email id and mobile number masked for security reason).
Assuring you of our best services always.
Regards,
Capital First Limited
I an sunita devi
I did not get my customer id and password
Thts why i did not check my emi status
Loan number 8639617
Reg mobile nom [protected]
Capital First Customer Care's response, May 9, 2017
Verified Support
Dear Ms. Sunita,
This is with reference to your concerns regarding your loan account.
Pursuant to our conversation today, we are looking into the concerns raised by you and we would send the final response on your email id ixxxxxxxxxx48@gmail.com (email id masked for security reasons).
Assuring you of our best services always.
Regards,
Capital First Limited
Hello I am Gobind, I have a Durable Loan with Capital First . My reg. no. with Capital First [protected] and E-Mail [protected]@gmail.com, Plz send me my user ID and PW ASAP. I have to pay online my missed EMI and Plz give me information if i lost my user ID then how can i login my customer id without user id .

Thanks
Capital First Customer Care's response, May 15, 2017
Verified Support
Dear Mr. Gobind,
This is with reference to your concerns regarding your loan account.
We tried contacting you on 7xxxxxxxx6, however, we were unable to connect with you.
We are looking into the concerns raised by you and we would send the final response on your email id kxxxxxxxxxxx5@gmail.com (email id and mobile number masked for security reasons).
Assuring you of our best services always.
Regards,
Capital First Limited
Sir my loan number is 9654280, please provide the my user ID & password sir...
Capital First Customer Care's response, Jun 8, 2017
Verified Support
Dear Mr. Vuyyuru Srihari,
Greetings from Capital First!
This is with reference to your concerns regarding your loan account.
Pursuant to our conversation today, we understand that your query has been addressed adequately.
Assuring you of our best services always.
Regards,
Capital First Limited
My loan no. 7060271, Please Provide my user id
I did not got my capitalfirst id and password
my loan no . 10830240 plz send my
customer id and password
so i can check my emi detalis..
Hi

I didnt know my customer id and password..my loan number is 8899944
Kindly provide me a customer id for my clarification on emi
Hi I am parvesh khurana from faridabad. My loan no. Is9247934 please provide my customer I'd and password I can't check my loan detail. and offer. I paid all of my last loan payment but my emi card is not received yet. My card no. Is. 4585250:pleaseprovide my card also
I am Rajan meher having my loan no 12111816 my phone no is [protected]
But I can't get any of ans password.so I am unable to see my loan acc status.plz resolve...
Regards
Rajan meher
[protected]
rajan.[protected]@gmail.com
Capital First Customer Care's response, Nov 1, 2017
Verified Support
Dear Mr. Rajan Meher,

Greetings from Capital First!

This is with reference to your concerns regarding your loan account.

We would request you to send SMS LOGIN <your date of birth in DD/MM/YYYY> to +91-8390306070 from your registered mobile number with Capital First. For example, if your date of birth is 19th March 1985, SMS "LOGIN 19031985" to 91-8390306070 from your registered mobile number and you will get a reply back with your credentials.

Assuring you of our best services always.

Regards,
Capital First Limited
Sir I lost my registered mobile number and e mail address was not registered while taking loan. Now I am far from my home town and unable to come to your office. Help me to solve my problem as my EMI loan already completed this month..
Capital First Customer Care's response, Sep 12, 2018
Verified Support
Dear Customer,



This is with reference to your concerns regarding EMI details.



We would request you to write to us at [email protected] with your loan application details and contact number to assist you further.



Assuring you of our best services always.
I don't know my customer ID & my loan no is 18998350.
mail id prakash.[protected]@gmail.com
Contact no [protected]

Please provide customer ID of Capital first.
Im aleem ahmed
I did not get my customer id and password
Thts why i did not check my emi status
Loan number 18669934
My reg mobile number is [protected]
Plss help my n my email sakib.[protected]@gmail.com
Capital First Customer Care's response, Jan 29, 2019
Verified Support
Dear Mr. Aleem,



This is with reference to your concerns regarding your loan account.



Pursuant to our telephonic conversation today, we trust that your concerns have been addressed to your satisfaction.



Assuring you of our best services always.

Regards,
Capital First Limited

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