[Resolved]  Capital First — not issuing noc after even the loan is closed.

Address:Raigad, Maharashtra, 410210

I have cleared my 2 wheeler loan long back. I collected the noc from them. The validity was for 90 days. I could not process for hp cancellation process due to some internal issues and the validity of the noc got finished. But after that i got pre-approved personal loan offer from them. After the loan disbursal i contacted them for reissuing me the noc for my 2 wheeler but they are saying that it cant be issued because you have taken personal loan and we have that policy.

It is really strange that why they are not issuing noc (Which they have earlier issued) and what is the connection of personal loan and 2 wheeler loan which is already closed.
I am getting very much trouble in selling my 2 wheeler and i am proceeding to the legal action and police complains.

If they wont resolve this issue,

Chetan
[protected]
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Oct 20, 2019
Complaint marked as Resolved 
Capital First customer support has been notified about the posted complaint.
Sep 13, 2019
Updated by research.chetan
my loan account number is 1290194
Verified Support
Sep 17, 2019
Capital First Customer Care's response
Dear Sir,

Thank you for writing to us.

This is with reference to your concern addressed to Consumer Board regarding No-due certificate (NDC)

We would like to inform you that we have shared our final response to your email id.

We trust your query has been addressed adequately..

Assuring you best of our services.

Now get up to 7% p.a. interest with a minimum assured 6% p.a. with IDFC FIRST Savings account. Click here to open an account now.

Warm regards,

Tarun Sharma
Team IDFC First Bank
www.idfcfirstbank.com
Complaint comments 

Comments

Dear Sir,

We’d like to connect with you and provide the necessary assistance. Please write to us at social.[protected]@idfcfirstbank.com along with your contact details and we will assist you at the earliest.

Regards,
Team IDFC FIRST Bank
Dear Sir,

This is with reference to your concerns regarding your loan account. We would request you to write to us at social.[protected]@idfcfirstbank.com with your contact number and loan details to assist you further. Assuring you of our best services always.

Regards,
Team IDFC FIRST Bank.
Dear Sir,

This is with reference to your concerns regarding your loan account. We would request you to write to us at social.[protected]@idfcfirstbank.com with your contact number and loan details to assist you further. Assuring you of our best services always.

Regards,
Team IDFC FIRST Bank.

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