[Resolved] Capital First — unnecessary gift vouchers issued of flipkart | |
Personal loan a/c no.[protected] With regard to above loan a/c no., idfc first bank issued two gift vouchers of flipkart by just sending the link on my mobile through message, and by mistakely i clicked on the link and bank without any type of documents and approval, they given me pre-approved loan of rs. 15, 000/-. By knowing the activation status immediately (By mistakely i have clicked on the link for the personal loan), i have mailed and applied for cancellation of personal loan/ any type of active loan application, but your customer support was very poor and they told that it will take 20-25 days to resolve out the issue. Now the real problem is that 1st emi deducted for the above mentioned loan of rs.15, 000/- and the emi for the rs.5, 202/-, the bank wrongly deducted rs. 295/- (3 times) as mandate charges for non payment of two emis. Now i have already applied for the cancellation of loan account, it will be not my responsibility in case of any default, as i dont required this loan. Was this information helpful? | |
Nov 4, 2019 Complaint marked as Resolved i want to close my complain..Kindly cancel my request to complain. Capital First customer support has been notified about the posted complaint. | |
 3 Comments | |
Comments
Dear Sir,
We'd like to help you. Please write to us at social.[protected]@idfcfirstbank.com with your contact number, so we can address your concern at the earliest.
Regards,
IDFC FIRST Bank
We'd like to help you. Please write to us at social.[protected]@idfcfirstbank.com with your contact number, so we can address your concern at the earliest.
Regards,
IDFC FIRST Bank
Dear Sir,
We tried reaching you on the given number, however, could not establish successful contact with you. Further, we have sent the email we would request you to revert on the same in case of any further assistance.
Regards,
Team IDFC FIRST Bank
We tried reaching you on the given number, however, could not establish successful contact with you. Further, we have sent the email we would request you to revert on the same in case of any further assistance.
Regards,
Team IDFC FIRST Bank
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i have paid emi online for september at 3rd sep 2019 & for october at 2nd october but in payment receipt there is no details. Even though payment of emi, recovery team of capital first has called for emi payment. Please update your system.