[Resolved] Capital First — Worst Customer Care - complaint for wrong emi calculation. | |||||
Hello team, You guys give me call only when i post here. It is been more 2 months, but still not got any resolution for my compalint on wrong emi calculation. I have spoken to each one in your head office, nobody is of No help. The last person to follow up on my complaint was KARTHIKEYN, But he also of no help. Here is the list of people handled my case, Seems all are sleeping on my case, or no one is bothered about the customer complaint. Mr. Adil (Head Office) Mr. Manju - Regional manager, (Bangalore) Mr. Anish matthew - Area sales manger (Bangalore) Nikitah - (Head office) Karthikeyn No idea how many people you guys would have looted like this. This is a fraud company. Would appreciate a response. Regards, Sendil j +91 [protected] Was this information helpful? | |||||
Jan 12, 2017 Complaint marked as Resolved Capital First customer support has been notified about the posted complaint. Verified Support Dec 12, 2016 Capital First Customer Care's response Dear Mr. Sendil, This is with reference to your concerns regarding your loan account. We tried contacting you on your registered mobile number 72xxxxxx07 on various occasions, however could not establish successful contact with you. We would like to inform that we are already working on the concerns raised by you and we would send the final response on your email id [protected]@gmail.com. (email id and mobile number masked for security reason) Assuring you of our best services always. Regards, Capital First Limited | |||||
 5 Comments | |||||
Comments
Card no. Messaged by you, but I have not get my emi card till now.
Capital First Customer Care's response, Dec 21, 2016
Verified Support
Dear Mr. Sangram Singh,
This is with reference to your concerns regarding your Easy Buy Card.
We would request you to write to us on [email protected] with your loan account details and contact number to assist you further.
Assuring you of our best services always.
Regards,
Capital First Limited
This is with reference to your concerns regarding your Easy Buy Card.
We would request you to write to us on [email protected] with your loan account details and contact number to assist you further.
Assuring you of our best services always.
Regards,
Capital First Limited
My first loan account no.8117371 pl's send my card &card no. i call for company & oral speak my card no.
Capital First Customer Care's response, Dec 27, 2016
Verified Support
Dear Mr. Malek,
This is with reference to your concerns regarding Easy Buy Card.
We tried calling you on various occasions, however, could not establish successful contact with you.
We have sent the final response on your email address skxxxxxxxxx@gmail.com (email id masked for security reasons)
Assuring you of our best services always.
Regards,
Capital First Limited
This is with reference to your concerns regarding Easy Buy Card.
We tried calling you on various occasions, however, could not establish successful contact with you.
We have sent the final response on your email address skxxxxxxxxx@gmail.com (email id masked for security reasons)
Assuring you of our best services always.
Regards,
Capital First Limited
I havent recived emi card yet 6mothns i have raised complaint with customer care not yet received
Very bad service
Very bad service
Capital First Customer Care's response, Dec 27, 2016
Verified Support
Dear Mr. Parmar,
This is with reference to your concerns regarding Easy Buy Card.
We would request you to write to us on [email protected] with your loan account details and contact number to assist you further.
Assuring you of our best services always.
Regards,
Capital First Limited
This is with reference to your concerns regarding Easy Buy Card.
We would request you to write to us on [email protected] with your loan account details and contact number to assist you further.
Assuring you of our best services always.
Regards,
Capital First Limited
capital first executive gave wrong information and took in grip for personal loan, manager also gave wrong information on complain, CG state Head told jo ukhaarna hai ukhaar lo ….. this is threat. they want unwilling interest earning, account 18197415 personal loan.
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This is with reference to your concerns regarding branch contact details.
We would request you to write to us on [email protected] with your loan account number and contact details or alternatively, contact our help line number 1860-500-9900 to enable us to assist you further.
Assuring you of our best services always.
Regards,
Capital First Limited