CARS24 Services Complaints & Reviews

Hi, I have sold my car to CARS24 on december 2019, and now its 2022 but still RC is not transferred . they are just telling me that it is protected under cars24 policy and all. they told RC will get transferred in maximum 4 months . now its been more than 2 years . do the needfull...

I have sold my car UP70DN8495 on 10th may 2021 and till today as of 26th Jan 2022 the car ownership is not yet transferred....

My car was picked 18th January 2022 and after multiple follow up they have provided EDD 25th January 2022. On 25th January 2022, I tried full day to contact but each representative was saying that your car will be delivered to you by end of the day. Again, I tried to contact them At 6 pm then they say that your car has not been serviced yet due to logistics issue and we cannot provide you and date and time for delivery.

I need...

Hi, I sold my car Swift HR26 AW2621 to Cars 24 Noida on 13-Aug-2021. The only reason I sold to them is that, they would get RC transferred in 3 months ! Their site shows that RC transfer is still in progress. I have shifted out of India hence cant call them continuously... but their promise of getting RC transferred in 3 months is broken. Kindly resolve this at earliest....

My dealer I'd 107244

Hello
Respected sir

This is Sriramoji i have facing some issues from cars24

delar I'd 107244
Appointment id [protected]
Vishweshwari consultant

I'm the new dealer to cars24 and partner ship his activated date on 15/11/2021

I have bought car from cars24 auction after verifying all inspection reports

bought car...

As i sold my audi A6 and we decided a final price and i agree as mr saiyad said but after hand over my car to car24 they did not answer any of my call and also not given full payment as he said.

it has been four months till date no one received my call and not getting answer so please guys be aware from them do not trust on them. they all are fraud.

specially i called then minimum 100 times but they are not listing...

Sir, my husband is a regular buyer of cars from cars24. His I'd is 87496. On 13Jan2022, a swift car stock in his account, when he went Delhi to pick this car, there are various major issues related to car. But the had gave totally wrong information on their app. Regularly, we are calling them and asking for slove are problem, but no response. Now we fed up from them. Our money had blocked in their account. It is their mistake, why they gave...

Wasting people's time, , behaviour of staff is rude.. before evaluation offered 75000 to 96000 price... After evaluation asking my car to 30000.. surprised to hear 30000 rupees.. actually the market value should be in between 70000 to 85000 where it is evaluated by the automobile Engineers personally......

Cars24 has made me realize that I made a mistake by sharing the mobile number with them.
I mean, there must be a limit to spamming too guys. !
It's been around a week and I get atleast 3 to 5 calls a day. I keep blocking every number but that's of no help.

Till a certain point, it can be called 'Marketing', but when you cross that critical threshold point, you are just creating negative vibes about yourself...

I do not want to deal with Cars24.
They are calling again n again from different numbers 5-6 times a day.
totak spam and disturbing...

I sold my car on 26dec 2020 but still it's penting for transfer . All time your employee pragati Gupta said that you are covered under seller protection policy. I had sold you car to cover mysel[censored]nder seller protection policy. More than one year gone still car is not transferred am not responsible if you dont find still end buyer. Just because of your delay I have loss of 25000. I have to submit transfer noc to maruti to avail exchange bonus...

My name is sk samim. ([protected]). I have many problems facing from car. My car pic up for 5 days ago.but no call and reply car service team.car delivery confirmation has been not informed....

I'm writing to enquire about the spare part (catalytic converter) which needs to be replaced.

I booked this car on 19th December 2021 and got delivered on 31st, December 2021 and this was agreed at the time of delivery that the part needs to be changed for which order is already placed and will be delivered within 2 to 3 weeks, i, e: expected by 20th January 2022 than i will get a call from your side and the part will be replaced.br...

I sold my car UP15AF0076 to cars 24 in 2019, that is resold to someone via a dealer but RC was never transferred.

I already went to RTO for party peshi and completed all the formalities but it is not transferred yet.

Somwone still driving this car on my name, very irresponsible behavior from company and no one listens when calling to customer care....

I had purchased TUV Mahindra car (MH05DH8591) on 29th december 2021. The very next day of the delivery, the car started making some noise. I informed the same to the sales executive. I also diagnosed the car in authorised Mahindra work shop, there I came to know that the engine twin turbo is not working properly and it cannot be repaired. The cost for the same is approx 80, 000 inr ( as stated by Mahindra executive). From 7th Jan 2022 i've...

Car Name : Maruthi Suzuki Swift

In the month of December 2021 I decided to sell my Car so I informed my friends circle and additionally to Cars24. Finally one of my known person offered me 3.40 lakhs and immediately from Cars 24 I got an offer for Rs.3.45 lakhs (after 1st inspection) . So, I thought Cars24 is the good amount offer what I got and therefore I turned down my friend offer who was ready to buy for 3.40lakhs.br...

Car Name : Maruthi Suzuki Swift

In the month of December 2021 I decided to sell my Car so I informed my friends circle and additionally to Cars24. Finally one of my known person offered me 3.40 lakhs and immediately from Cars 24 I got an offer for Rs.3.45 lakhs (after 1st inspection) . So, I thought Cars24 is the good amount offer what I got and therefore I turned down my friend offer who was ready to buy for 3.40lakhs.br...

App id - [protected]
MH01DB0193 BOM#147452

Hi my self Domnic Varghese
I had purchased an ertiga vxi cng from Vashi cars 24 office on 30th sept 2021. As it was informed that suspension was broken at the time of purchase still I purchased and repaired it at my own cost. Since I serviced my vehicle changed all the oils and also changed the suspension as the Maruthi service centre are not giving me separate bills for...

I have requested to sell my can on 26th Dec 2021 & scheduled an appointment for home visit inspection.
App ID : [protected]
Today is 14 Jan and no body has visited till now . however I daily gets a call for rescheduling the visit for next day, I have attended almost 30 calls and have more than 20 rescheduling messages on whatsapp. can share the screen shots also.
Most pathetic and worst service level on any organization...

I contacted cars24 thane, manpada office to sale my Honda city zx gxi in November 2021. The car is a 2008 Honda city zx gxi which was purchased from Gurgaon in 2015. The car was inspected in front of me in the last week of Nov 2021 and I was told that the sale process has been initiated, but the sales people from Cars24 said that a proper pricing wasn't received. I kept following up about the deal closure but didn't receive any proactive...