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[Resolved]  Cashe — Loan approved but not disbursed

Team after month of struggling you canceled the application. I have reaaplied and its approved, esign also done. This is for medical reason and spied on 13th Feb, today the transfer git failed and applied agai.Please help with disbursement cln 2255219.
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Apr 22, 2024
Complaint marked as Resolved 
CASHe customer support has been notified about the posted complaint.
Mar 19, 2024
Updated by [email protected] Still there has been no response posted online salary account verification
Verified Support
Mar 22, 2024
CASHe Customer Care's response We have forwarded your concern to the relevant department and we will get back to you at the earliest.
Best
CASHe Team
Complaint comments 
8 Comments

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Comments

We have forwarded your concerns to the relevant department and will get in touch with you at the earliest.

We request your patience in the interim.

Best,

CASHe Team
Reply
[email protected]'s [Complaint's author] reply, Mar 14, 2024
Please help with disbursement this is for medical reason. There has been no support from you.

From 13 th oct I am waiting, loan was approved esigned and then after 1 month transfer got failed twice . Reaaplied yesterday approved and esigned again. Please help with disbursement. Mom is a cancer patient. I am keeping on highlighting this. I have paid previous loan to get a new one. Please help with disbursal CLN 2255219
Hi Team,

My credit line was approved in the month of feb and the loan was approved, now I get below email that does not mean internal norm. I am customer from 7 plus years and have closed all the loan on time.

Yesterday I have reapplied loan is approved and esign also done. I got email also that has been approved. Request ro please help with disbursement its been more than a month.

Again the loan transfer failed today, twice it got failed. an app is asking to reapply again i and I didso. Y are you approving and doing esign if dont want to disburse. I hv applied again today please help with disbursement its for medical reason. cln2255219

Reply
CASHe Customer Care's response, Mar 13, 2024
Verified Support
Thank you for bringing your concerns to our attention, and we apologize for the delay in processing your loan. We have escalated your grievance to the concerned department to help speed up your loan request.



Best,

CASHe Team
Please help with disbursement its pending since 13 feb
Reply
CASHe Customer Care's response, Mar 14, 2024
Verified Support
Thank you for bringing your concerns to our attention, and we apologize for the delay in processing your loan. We have escalated your grievance to the concerned department to help speed up your loan request. You can expect a call from us if there are any discrepancies, rest assured that we will contact you promptly



Best,

CASHe Team
There are multiples emails i am gtting through, at sme point is says loanis approved and working with bank. Other internal audits and some loan declined and inn the app I got notification to apply with latest bank statement. Nw the its is in verifiction stge wht exactly is on? Please help with closure victim from 13th feb.

Reply
There are multiples emails i am gtting through, at sme point is says loanis approved and working with bank. Other internal audits and some loan declined and inn the app I got notification to apply with latest bank statement. Nw the its is in verifiction stge wht exactly is on?
Reply
CASHe Customer Care's response, Mar 15, 2024
Verified Support
We have forwarded your concerns to the verification department and will get in touch with you at the earliest.We request your patience in the interim. Best, CASHe Team
How much patience should one keep. We are waiting since 1 month. Again you will delay and again you will ask documents, the cycle never stops.
Reply
CASHe Customer Care's response, Mar 19, 2024
Verified Support
We have forwarded your concerns to the verification department and will get in touch with you at the earliest.We request your patience in the interim. Best, CASHe Team
Still no proper update

Reply
Still no further update again have applied in app with bank salary account verification completed. Please expedite

Reply
[email protected]'s [Complaint's author] reply, Mar 19, 2024
Cln 2255219 whats wrong with your application .you are rejecting application with below reason and again asking to apply. Yesterday I mentioned salary saving account was verified yesterday in the app then y again rejecting and asking the to again verify and reapply.
CASHe Customer Care's response, Mar 22, 2024
Verified Support
We have forwarded your concern to the relevant department and we will get back to you at the earliest.

Best
CASHe Team

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