Cinepolis India Complaints & Reviews

Hello All,

So basically i am a social worker and a lawyer too, Today I observed a clear violation of human rights, When i visited in cinepolis Muzaffarpur.
I got to know about this scenario.

When i spoke with an staff of cinepolis i got to know about how the staff is treated by the higher managements,

I asked him about WORKING HOUR, BREAK TIMING & WORK LOAD, and he replies me with a sad...

Movie name - drishyam 2
date - 04/12/2022
time- 10:25 am
location - lake mall, kolkata
screen 3
the screen is very dirty. inspite of complaining two times they did not do any thing. its very uncomfortable to watch movies on dirty screen after giving Rs.170.
kindly look into this matter and find a solution....

I did book a online ticket from there site for which the money got debited but it showed transaction failed and no ticket was issued.
I am attaching the reference number of the transaction.
I want the money back instead of a ticket as i have already purchased another one for the movie avatar.
I did the booking on 10th dec @1am...

Show time 10:20 movie UUNCHAI
CINEPOLIS MODI MALL NOIDA UP

MOVIE STOPPED IN BETWEEN FROM 10;45PM-11:10PM SAID NOTHING AND WHEN I RAISED VOICE SEAT NUMBER K-1 Audi 6

Assistant Manager behave improperly manner rudely behaviour had video and prooves with eyewitnesses also

Assistant manager name PANKAJ EMP ID 749 as he said

I want to raise this complaint at higher level that...

I want to ask if there is any night vision camera inside movie theatre hall in Cinepolis batala road Amritsar or Cinepolis mall of Amritsar...if yes then why there is no warning sign stating that you are under cctv surveillance inside movie hall...they should atleast inform consumer before entering the movie hall or atleast put any warning sign stating same...

I want to ask if Cinepolis batala road Amritsar or Cinepolis mall of Amritsar have night vision camera inside movie theatre hall...if yes then why there is no warning sign stating that you are under cctv surveillance.. atleast they should inform the consumer before...

Someone is using vape in cinema hall. In our front row.
Seat M-1. Screen-2 show 10:15 bhediya. Sad to see this.date-22/nov/2022...

Hi,
I had mistakenly booked the ticket(WP9KTQK) for a wrong date and when I tried to cancel/reschedule the ticket. I found out that the Cinepolis India doesn't refund or modify the tickets!!
Cinepolis US refunds it!
In India INOX and PVR both offer about 70% of the money in case the customer wants to cancel the tickets till 3hour before the show.
I called within 1 minute of booking the ticket.

This...

Last Monday I went the movie of Masooda 22:30 show in Powerone mall... But In ticket counter is not giving the printed tickets and also Swiping also not accepting... They are written manually on tickets and send us to screen... But as per my openion full fraud is happening at Powerone mall... Because which is manually entered ticket numbers it's near by screen only.in upper sitting entire vacancy only...

As per my knowledge...

I booked two tickets under the name of Vidhi Sharma for Drishyam 2, Cinepolis Lake Mall Kolkata, show timing- 1:10 p.m Sunday, 27th November. The money was debited from my account but the transaction failed. Hence, I need a refund to be processed asap....

Had recently been to Malkhajgiri Hyderabad ccpl the theater had very low maintenance . There was no pest control a lot of mosquito in the screen. The staff there are looking into cost savings and have decreased there ac it was hard to breathe. I couldn't record in the theater so I recorded a video in the lift please take serious action or I will go public on this review...

Hi,
I have booked Miral movie in Cinepolis cinema's at 12 Nov 2022 in BSR Mall, Pallavaram-Thuraipakkam Rd, Seevaram, Thoraipakkam, Tamil Nadu 600097

Due to some technical issue they are cancel the show and told refund the ticket amount within 5 days but still I'm not getting any refunds from their end.

Kindly check the status and let me know ASAP...

I have booked three ticket in cinepolis in seawood at 6 pm show today and as I want 4 seat but only three are available and three are available in 300 rs category so that I thought i would seat 1 seat in 300 rs category after booking 3 seat in 280 rs category .

Now tjose seat, I cannot book as suggest on site inspite of that they are still nit booked. Pl help me so that I can see with my family in todays show.
My mobile...

I book the tickets as a guest user for cinepolis cross river delhi for drishyam 2 movie show time 3:30 from the cinepolis webpage after that i got a payment page then I go to my phonepe account to pay for the ticket after I done my transaction I came back to the cinepolis webpage to get my ticket but the exist page is not found there is a new page which is open on the webpage.
So kindly requested you to refund my deducted amount ofbr...

On 18th November, Cinepolis on Esplanade was hosting an organisation which was collecting names and numbers for a lucky draw. I was there to see Drishyam 2 and gave my contact as well.

Today they have called 40+ times from multiple numbers, harassed and used slurs and degrading language using the same number.

I want an apology, or a monetary compensation for the damage caused....

On 18th November, Cinepolis on Esplanade was hosting an organisation which was collecting names and numbers for a lucky draw. I was there to see Drishyam 2 and gave my contact as well.

Today they have called 40+ times from multiple numbers, harassed and used slurs and degrading language using the same number....

The payment was made but no ticket was received. The movie is in less than 12 hours
Please contact me on [protected]

You have marked my complaint as resolved whereas I have not got my ticket!
If this continues I will have to file a case in consumer court...

I made the payment to Cinepolis and booked the show for 1015 pm but no tickets have been recieved. The payment was also successful. The show is in less than 12 hours. Please help...

I have booked movie tickets from the website Cinepolis India but I have not e-tickets on my phone no or on my e-mail ID and payment has been transacted from my account. So I am seeking cooperation from the company and get the money refunded back to my account...

I had a movie booking for the Black Panther: Wakanda Forever 3D movie on 13th November, 2022.

There was a forceful interval which was given during the movie. The problem isn't there, but when movie started after the interval, it was extremely chaotic. The scene had started 20 mins ago again, where we re-watched the 20 minutes. Again, when the scene came where forceful interruption was done, the movie stopped again, and ads...